What ACE Telecom does

ACE Telecom Telekommunikációs és Informatikai Szolgáltató Kft. is a privately held, 100% Hungarian-owned telecommunications and managed IT services company headquartered in Budapest, founded in 1997 to provide dedicated business internet services on its own infrastructure. After 25 years of continuous operation it now offers a full-stack portfolio: business and residential internet delivered over a proprietary MPLS backbone (32 core base stations in a redundant optical fiber ring plus 140 microwave-fed second- and third-level base stations, total capacity 170 Gbps), IP telephony and SIP trunking via geo-redundant Session Border Controllers, and a complete data center line including colocation, private cloud on Cisco UCS / Dell PowerEdge / IBM StorWize / Ceph-on-SSD, virtual servers, Veeam-based backup, and domain/hosting — all backed by ISO 27001 certification and a 24/7 in-house NOC.

The company monetizes primarily through recurring monthly subscriptions (dedicated business internet, residential OtthonNet packages at HUF 6,800–21,800/month, VoIP, colocation, private cloud, VPS, backup, network monitoring, domain/hosting) with multi-year contracts on the B2B side, plus project-based revenue from event internet for major Hungarian festivals (Sziget, VOLT, Balaton Sound) and custom enterprise WiFi deployments. Distribution combines a 9-person direct enterprise sales team (sales director, senior and key account managers, field sales) operating from Budapest and Vác offices, a reseller / viszonteladói referral program, online inquiry channels including a 1248 short code, and an online customer self-service portal. The customer base of 3,700+ business accounts is well diversified across healthcare, government, hospitality, education, IT services, events, and SMB verticals.

Scale is modest but operationally mature: ~70 employees (28 of them technical), two geo-redundant Budapest data centers totaling ~600 m² of server-room floor area, and declared 2025 operational metrics of 99.8% service availability, 7 hours 9 minutes average fault repair, and an 87.8% phone-answer rate — all beating published SLA targets. The ownership group has remained stable since founding with no external investors, parent company, or M&A activity, indicating a profitable, owner-operated specialty telco rather than a venture-backed growth story; financial figures are not publicly disclosed.

Name

ACE Telecom

Legal name

ACE Telecom Telekommunikációs és Informatikai Szolgáltató Kft.

Website

https://acetelecom.hu

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

ACE Telecom is a 100% Hungarian-owned telecommunications and managed IT services provider founded in 1997, serving 3,700+ business and residential customers across Budapest and Central Hungary with proprietary fiber and microwave internet, VoIP, geo-redundant data center hosting, and backup services.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), All Other Telecommunications (517810)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI), Enterprise Wi‑Fi Access Points (Indoor) (HDAFACAA), Wi‑Fi Controllers & WLAN Gateways (On‑prem/Virtual) (HDAFACAC), Industrial Network Management & Diagnostics (OT NMS/Topology/Monitoring) (HDAFAJAI)

Keywords

• Business internet services
• VoIP telephony solutions
• Server colocation hosting
• Private cloud infrastructure
• Managed network monitoring

Headquarters

HQ city

Budapest

HQ country

Hungary

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Business Internet Services (Üzleti Internet): Dedicated and premium business internet packages for B2B customers, including leased line, Premium Üzleti Net (100/100 Mbit/s with backup), and dedicated IP addresses. Revenue is recurring monthly, with multi-year contracts typical. Includes 99.5% uptime guarantee and 100% bandwidth guarantee.
2. Residential Internet (OtthonNet): Home internet packages (OtthonNet 10-50 Mbit/s) for residential customers in Vác, Fót, Dunakeszi and surrounding areas. Delivered via digital microwave technology. Recurring monthly billing with annual contract commitments. 98% annual uptime SLA.
3. VoIP / IP Telephony Services: Voice over IP phone services including virtual and physical IP PBX, SIP trunk, number portability, e-fax, SIM hosting, and phone devices. Revenue is a combination of monthly subscription fees (talk-down base fee), per-second call charges, and device sales.
4. Server Colocation (Szerverelhelyezés): Co-location of customer-owned servers in ACE Telecom data centers. Services include rack space (per unit), full rack rental, or area-based hosting with power metering. Includes redundant power, cooling, network, and 24/7 access. Revenue is recurring monthly based on space and power consumption.
5. Private Cloud (Privát Felhő): Dedicated private cloud infrastructure with geo-redundancy options, Cisco UCS and Dell PowerEdge compute, SSD storage, Veeam backup, optional Microsoft licensing via SPLA. Fully managed service including hardware, hosting, virtualization, internet, monitoring. Revenue is monthly recurring, typically multi-year contracts.
6. Virtual Server (VPS): Virtual server rental using Cisco UCS, IBM StorWize storage, and Cisco Nexus networking. Customers can rent virtual servers with configurable CPU, RAM, storage, and bandwidth. 99.95% uptime SLA. Revenue is monthly recurring per configuration.
7. Data Backup (Adatmentés): Backup service using Veeam with georedundant storage. Backs up virtual servers, physical servers, remote servers, workstations, Exchange, and SQL. Daily backup window 22:00-06:00. Revenue is monthly recurring with predefined retention limits.
8. Domain Registration: Accredited .hu domain registrar offering .hu and international domain registration, transfer, and management. One-year initial registration with automatic renewal. Revenue is annual per-domain registration fees.
9. Web Hosting (Tárhelyszolgáltatás): Web hosting for business and residential customers including storage, email hosting, SSL certificates, antivirus, and spam filtering. Revenue is monthly or annual recurring.
10. ACE Network Monitoring (ACE Hálózatfelügyelet): Managed network device monitoring and management service for Wi-Fi and networking equipment at customer premises. Includes remote configuration, 24/7 monitoring, preventive maintenance, and one free on-site visit per month. Optional extra visits and device replacement available.
11. Event Internet Services: Temporary internet and WiFi infrastructure for events including design, deployment, and on-site operations. Major clients include Sziget, VOLT, and Balaton Sound festivals. One-time project-based revenue.
12. Custom WiFi Solutions (Egyedi WiFi): Custom indoor and outdoor WiFi network design, installation, and operation for hotels, restaurants, industrial facilities, and schools. Includes on-site survey, custom SSID, security configuration, and ongoing management.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels11 records

Core offering

ACE Telecom provides internet connectivity (business leased-line and residential wireless broadband), VoIP telephony with virtual/physical IP PBX, server colocation, private cloud and virtual server hosting, data backup, custom WiFi deployments, event internet, domain registration, web hosting, and managed network monitoring for businesses and households in Hungary. All services run over ACE Telecom's own proprietary infrastructure, including MPLS fiber rings, digital microwave base stations, and two geo-redundant Budapest data centers.

Product overview

ACE Telecom is a Hungarian telecommunications provider offering a comprehensive portfolio of internet, VoIP telephony, and data center services. The core offering includes business and residential internet connectivity, IP-based telephone services with virtual PBX capabilities, and server hosting solutions including colocation, private cloud, VPS, and managed backup. These are complemented by value-added services including custom WiFi deployments, domain registration, web hosting, and proactive network monitoring. The company operates its own infrastructure with two geo-redundant data centers in Budapest and maintains ISO 27001 certification for its data center operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Üzleti Internet (Business Internet) High-speed dedicated business internet connectivity for B2B customers with leased-line options, premium symmetric packages (e.g., 100/100 Mbit/s with backup), dedicated IP addresses, 99.5% uptime SLA, and 100% bandwidth guarantee. Multi-year contracts typical.
• OtthonNet (Residential Internet) Home internet packages for residential customers in Vác, Fót, Dunakeszi, and surrounding areas, delivered via digital microwave technology. Symmetric speeds from 10/10 to 50/50 Mbit/s with 98% annual uptime SLA and 25% bandwidth guarantee.
• VoIP Telephony Service Voice over IP telephone service for businesses including SIP trunk, number portability, e-fax, SIM hosting, free inter-subscriber calls, per-second billing with no connection charges, and online call detail records.
• IP PBX (Virtual and Physical) Virtual or physical IP telephone systems replacing traditional PBX with features including IVR, call recording, conference calling, and unlimited simultaneous calls.
• VoIP Devices IP phones and adapters from vendors such as Grandstream, including desktop phones, wireless handsets, and analog telephone adapters (ATA).
• Server Colocation Co-location of customer-owned servers in ACE Telecom data centers with rack-unit, full rack (47U), or area-based hosting, redundant power, cooling, network, 24/7 access, and 99.9% uptime guarantee.
• Private Cloud Dedicated private cloud infrastructure with geo-redundancy options, Cisco UCS and Dell PowerEdge compute, Ceph-based SSD storage, Veeam backup, optional Microsoft licensing via SPLA, fully managed hardware, hosting, virtualization, internet, and monitoring.
• Virtual Server (VPS) Virtual server rental using Cisco UCS, IBM StorWize storage, and Cisco Nexus networking. Configurable CPU cores, RAM, storage, and bandwidth options up to 1 Gbit/s. 99.95% uptime SLA and 100% bandwidth guarantee for data center connections.
• Data Backup Service Veeam-based backup service with georedundant storage for virtual servers, physical servers, remote servers, workstations, Exchange, and SQL. Daily backup window 22:00–06:00, disk plus tape storage, incremental backup methodology.
• Event Internet Services Temporary internet and WiFi infrastructure for events including design, deployment, and on-site operations. Major clients include Sziget, VOLT, and Balaton Sound festivals. Project-based one-time revenue.
• Custom WiFi Solutions Custom indoor and outdoor WiFi network design, installation, and operation for hotels, restaurants, industrial facilities, and schools. Includes on-site survey, custom SSID, security configuration, and ongoing management.
• Domain Registration Accredited .hu domain registrar offering .hu and international domain registration, transfer, and management. One-year initial registration with automatic renewal.
• Web Hosting Web hosting for business and residential customers including storage, email hosting, SSL certificates, antivirus, and spam filtering.
• ACE Network Monitoring Managed network device monitoring and management service for Wi-Fi and networking equipment at customer premises. Includes remote configuration, 24/7 monitoring, preventive maintenance, and one free on-site visit per month.

Quantifiable outcome

• 99.8% annual service availability (2025 actual)
• +7 more outcomes

Named customers17 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Ten partnerships are on record, tiered core.

• Google (Cache Server Partnership)coreTechnology or IntegrationACE Telecom operates Google's cache servers in their own data center, enabling fast local delivery of the most frequently visited content. This reduces latency for end users and improves quality of service.
• Facebook (Cache Server Partnership)coreTechnology or IntegrationACE Telecom operates Facebook's cache servers in their data center, enabling local content delivery for social media traffic and improving user experience for Facebook-connected services.
• BIX (Budapest Internet Exchange)coreTechnology or IntegrationACE Telecom connects to the BIX (Budapest Internet Exchange) at Victor Hugo utca 18-22 location, peering with other Hungarian and international networks for optimal internet routing and reduced transit costs.
• Dataplex (Data Center Peering)coreTechnology or IntegrationACE Telecom connects at the Dataplex (Asztalos Sándor utca) location, peering with other networks and service providers. Both BIX and Dataplex locations are part of ACE's redundant network architecture.
• Multiple Voice Carrier PartnerscoreTechnology or IntegrationACE Telecom routes VoIP calls through multiple voice carrier partner networks via Session Border Controllers at both geo-redundant data centers. Dedicated leased lines connect to each carrier for lossless, high-quality voice. Carriers enable PSTN interconnection for VoIP services.
• VeeamcoreTechnology or IntegrationACE Telecom uses Veeam backup software for all customer data backup services. Veeam provides the backup and recovery platform used in ACE's georedundant backup environment for virtual servers, physical servers, Exchange, and SQL workloads.
• CiscocoreTechnology or IntegrationACE Telecom uses Cisco UCS servers and Cisco Nexus networking equipment for their virtual server and private cloud infrastructure. Cisco hardware provides the compute and network backbone for hosted services.
• IBM (IBM StorWize)coreTechnology or IntegrationACE Telecom uses IBM StorWize storage systems for their virtual server and data center infrastructure, providing enterprise-grade block storage for hosted environments.
• Dell (Dell PowerEdge)coreTechnology or IntegrationDell PowerEdge servers form the compute basis for ACE Telecom's private cloud infrastructure, typically with dual Intel Xeon processors per server.
• Microsoft (SPLA)coreTechnology or IntegrationACE Telecom offers Microsoft business software (Windows Server, Exchange, SQL Server, etc.) on a rental basis via SPLA (Service Provider License Agreement) for private cloud and virtual server customers. Provides access to latest Microsoft versions without capital purchase.

Scale indicators11 records

Recent moves13 records

Expansion highlights5 records

Direct peers

• PR-Telecom: Hungarian regional telecom and IT services provider offering internet, VoIP, cloud hosting, and IT support to SMBs in Central Hungary. Closely matches ACE's product portfolio, customer segment, and regional service area.
• MVM Net: Hungarian telecom operator affiliated with state utility MVM, providing fixed internet, mobile, and managed services. Comparable to ACE as a Hungarian B2B telecom with growing infrastructure footprint in regional markets.
• Tarr Kft. Hungarian regional telecom operator providing cable internet, telephony, and TV services across southwestern Hungary. Comparable to ACE as a regional fixed-line ISP/VoIP provider with own infrastructure serving SMB and residential customers outside Budapest.
• ZNET Telekom: Regional Hungarian internet and telecommunications service provider offering fiber and fixed wireless internet, telephony, and TV to residential and SMB customers in western Hungary. Closely comparable business model to ACE as a mid-sized regional ISP.

Broad incumbents

• Vodafone Hungary: Major mobile and fixed-line operator in Hungary (recently fully integrated into 4iG). Competes with ACE in business connectivity, unified communications, and IoT/M2M segments, with substantially greater capital and network resources.
• Antenna Hungária: Hungarian broadcast and telecommunications infrastructure operator providing wholesale connectivity, data center, and broadcast services. Comparable to ACE on the infrastructure/network side with national coverage and tower assets.
• Magyar Telekom: Largest Hungarian telecommunications incumbent, subsidiary of Deutsche Telekom. Offers fixed, mobile, internet, TV, and IT services nationally, directly overlapping with ACE's internet, VoIP, and managed services but at vastly greater scale and reach.
• Digi Hungary: Major Hungarian ISP and cable operator (part of 4iG group) offering fiber internet, fixed telephony, mobile, and TV. Overlaps with ACE's business internet and VoIP offerings and competes for the same Budapest SMB customer base.
• Invitech (4iG): Hungarian B2B-focused telecom and IT services provider owned by 4iG, offering connectivity, cloud, data center, and managed services. Direct overlap with ACE's enterprise internet, private cloud, and colocation portfolio but at national scale.
• Yettel Hungary: Hungarian mobile and fixed broadband operator (formerly Telenor Hungary). Provides business mobile, fixed internet, and UCaaS solutions overlapping with ACE's B2B connectivity offering, particularly for mobile-first SMBs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC6jSDWMJBWgsZbESxygcEjg
• Facebookfacebook.com/acetelecom.hu
• LinkedInlinkedin.com/company/acetelecom

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACE Telecom