Andrews and Associates

What Andrews and Associates does

Andrews and Associates is a privately held managed service provider (MSP) headquartered in Amarillo, Texas, founded in 2013 with between 11 and 50 employees. The firm operates as a "Total Technology Solutions Provider," delivering IT managed services (proactive monitoring, patch management, vCIO advisory, EDR-based cybersecurity, hosted cloud and mail, VoIP/unified communications, networking and infrastructure cabling, colocation, hardware procurement, and backup/disaster recovery) alongside a full digital services practice spanning website design, social media management, SEO, graphic design, digital advertising, video production, Shopify-based eCommerce and POS, analytics, marketing automation, lead generation, and ADA accessibility. Technology is delivered primarily through third-party platforms and partnerships — SonicWall firewalls, Shopify (Level 1 PCI DSS-compliant), and Google Analytics — with EDR providing the most differentiated internal capability via behavioral analytics and AI-driven threat detection.

The business generates revenue through recurring monthly managed-service contracts, project-based professional services, hardware and software resales, colocation rental, and ongoing digital marketing retainers. Pricing is quote-based with no publicly disclosed tiers, and the go-to-market is sales-led, relying on the company website, phone outreach, a customer support portal, content marketing via a long-running Tech Tips blog, and social media (Facebook, Twitter, LinkedIn). Customer concentration sits in the Amarillo and Texas Panhandle region, with named clients spanning healthcare, retail, social services, and IT services, all SMBs; the company also claims to serve select clients globally. The firm has two sister entities — Premier Alarm Solutions (physical security) and CatManDu (residential technology concierge, launched April 2017) — which extend the addressable footprint into physical security and consumer tech without formal subsidiary ownership. There are no disclosed funding rounds, M&A activity, patents, awards, or leadership changes, indicating an independently owned, regionally anchored business.

Name

Andrews and Associates

Legal name

Andrews & Associates

Website

https://andrewsama.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Andrews and Associates is a privately held Managed Service Provider in Amarillo, Texas, offering IT managed services, EDR-based cybersecurity, cloud, VoIP, and networking alongside digital marketing and Shopify eCommerce, primarily serving SMBs in the Texas Panhandle with some global clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Amarillo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring monthly fees for comprehensive IT management including monitoring, maintenance, security, and support. Services include all-inclusive managed services, vCIO virtual CIO services, patch management, and asset monitoring.
2. Professional Services and Consulting: Project-based services for technology consulting, infrastructure setup, cabling, networking installation, and system optimization.
3. Hardware and Software Sales: Procurement and sales of computer hardware, servers, workstations, and related equipment with evaluation and replacement services.
4. Colocation Services: Rental of server space in company facility with maintenance, security, and cooling included.
5. Digital Marketing Services: Ongoing digital services including website design/development, social media management, SEO/content, graphic design, digital advertising, video production, e-commerce setup, analytics, and marketing automation.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Andrews and Associates is a Managed Service Provider that delivers all-inclusive managed IT services, cybersecurity, networking, infrastructure cabling, hardware procurement, backup and disaster recovery, cloud and hosted mail services, phone and VoIP, and vCIO consulting to businesses in Amarillo and the Texas Panhandle. It also offers a complementary digital services suite including website design, social media management, SEO, graphic design, digital advertising, video production, eCommerce and POS on Shopify, analytics, marketing automation, lead generation, and ADA accessibility services.

Product overview

Andrews & Associates is a Total Technology Solutions Provider offering a comprehensive portfolio of IT services and digital marketing solutions. The IT services include managed services (virus protection via Endpoint Detection and Response, email SPAM protection, patch management, asset monitoring, backup management and disaster recovery), infrastructure services (networking, internet connectivity, infrastructure cabling, colocation, hosted cloud and mail services, hardware procurement), communications (phone and VoIP with unified communications), and vCIO virtual CIO services. The digital services include website design and development, social media management, content and SEO, graphic design, digital advertising, video production, eCommerce and POS (built on Shopify), analytics, marketing automation, lead generation, and accessibility services.

Differentiator

Problem solved

Functional benefit

Products and services

• All-Inclusive Managed IT Services Recurring managed service contract delivering proactive device management, strategy implementation, and full IT outsourcing for businesses that want to consolidate IT under a single provider.
• vCIO (Virtual CIO) Services Outsourced Chief Information Officer service providing IT leadership, technology planning, cybersecurity, cloud computing, and data management strategy.
• Virus Protection (EDR) Endpoint Detection and Response cybersecurity solution that uses behavioral analytics and AI to detect and respond to advanced threats in real time, with continuous monitoring and automated isolation of infected systems.
• Email SPAM Protection Multi-layer email security service combining authentication, content filtering, anti-virus scanning, and user-based filtering to block phishing, malware, and spam.
• Web Content Filtering Content filtering service that blocks hacking, phishing, and malware sites, restricts browsing to approved websites/applications, and extends to email phishing prevention.
• Patch Management Service that monitors systems, manages and installs software updates and patches to fix security vulnerabilities and bugs, with automatic updates and regular backups.
• Backup Management and Disaster Recovery Comprehensive backup service handling on-site and off-site backups with automatic and manual options, continuous monitoring, recovery and continuity planning, training, testing, and scalability.
• Asset Monitoring Service that monitors all hardware and software assets, their data, and health to ensure data security and smooth business operations.
• Networking Services Network installation, optimization, and management services including new server installation, structure optimization, comprehensive network management, and enhanced system communications.
• Infrastructure Cabling Professional cabling design, installation, and maintenance services for new locations or upgrades supporting networking and IT infrastructure.
• Internet Connectivity Services Consulting service evaluating and enhancing business internet solutions, focusing on cost, reliability, and efficiency.
• Colocation Services Server colocation service where clients rent space in the company's facility, with maintenance, security, cooling, and access to additional services.
• Hosted Cloud Services Off-site cloud hosting providing increased performance, reliability, and security for applications and data accessible remotely, with cost efficiency and automation.
• Hosted Mail Services Email hosting service that improves email speed, reliability, and security, integrable with existing email systems or as a new solution.
• Phone and VoIP Services Cloud-hosted phone systems, traditional landline phones, and VoIP systems with unified communications, video conferencing, call routing, auto-attendants, and SIP trunking.
• Hardware Procurement Hardware evaluation, replacement, and procurement services for computers, servers, and equipment to keep business operations running efficiently.
• Alarm and Security Services Physical security products for business and home including cameras, alarms, smart thermostats, and door locks delivered via sister company Premier Alarm.
• Website Design and Development Website design, development, and maintenance services including UI/UX design, responsive layout, quality checking, and redesign analysis.
• Social Media Management Full-service social media handling including brand management, social strategy, content scheduling, reporting and analytics, cross-channel promotion, and audience engagement.
• Content and SEO Content creation and search engine optimization services to improve search rankings through original, quality content that answers user questions.
• Graphic Design Visual design services including website UI/UX, responsive layout, print design (brochures, flyers, business cards, billboards, menus, ads), email newsletters, digital ads, and branding and identity (logo design, brand refresh, marketing psychology).
• Digital Advertising Paid media and PPC advertising campaign development and execution across Google AdWords, Facebook Ads, Instagram Ads, and display/banner ads.
• Video Production Video content creation services including social media ads, full ad campaigns, office tours, FAQs, product demonstrations, event filming, client testimonials, and vlogs.
• eCommerce and POS Solutions E-commerce and point-of-sale solutions built on Shopify with website customization, promotions, referrals, gift cards, fulfillment, shipping, integrated POS systems, and Level 1 PCI DSS-compliant hosting.
• Analytics Campaign tracking and analytics using Google Analytics (visitor origin, page navigation, session duration, demographics) and Shopify Analytics (activity, visitor insights, transactions), with scheduled review meetings.
• Marketing Automation Digital marketing automation using bot software for customer communication, automated responses to specific questions, marketing assistance, customer data tracking, retargeting, and personalization.
• Lead Generation Lead generation tools identifying website visitors including company identification, contact information, page visit tracking, time on page, and transition path analysis.
• Website Accessibility (ADA Compliance) Website accessibility service ensuring ADA compliance, including screen reader support, keyboard navigation, font adjustments, visual enhancements, and reading assistance.

Quantifiable outcome

• Minimized downtime through proactive monitoring and patch management
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core, minor and standard.

• Premier Alarm SolutionscoreStrategic or Co-development PartnerSister company providing physical security solutions including alarms, cameras, smart home devices (thermostats, door locks). Premier Alarm Solutions handles property security while Andrews & Associates manages IT and cybersecurity needs.
• CatManDuminorStrategic or Co-development PartnerSister company providing Technology Concierge services for residential customers. Offers on-site tech help, product recommendations, and support for home technology needs including printers, smartphones, internet providers, and camera systems.
• SonicWallcoreTechnology or IntegrationSonicWall Firewall products implemented for clients. Provides Gateway Anti-Virus, Intrusion Prevention service, and Capture Advanced Threat Protection. Clients with SonicWall firewalls were protected from WannaCry ransomware outbreak.
• ShopifycoreTechnology or IntegrationPrimary e-commerce platform used for client websites. Level 1 PCI DSS-compliant certified platform providing secure online store functionality with integrated promotions, gift cards, fulfillment, and analytics.
• Google AnalyticsstandardTechnology or IntegrationAnalytics platform used for tracking website visitor data, campaign performance, and online growth for digital marketing clients.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NerdsToGo: Franchise IT support and managed services brand targeting SMBs. Similar SMB focus and managed services/break-fix hybrid model.
• Office1: IT managed services and document/workflow solutions provider for SMBs. Comparable horizontal offering spanning IT support, cloud, and business technology services.
• Ntiva: Mid-market MSP offering managed IT, cybersecurity, cloud, and strategic IT consulting (vCIO). Directly comparable service stack with a focus on recurring managed services contracts.
• CompassMSP: SMB-focused managed IT services and cybersecurity provider. Comparable managed services, security, and consulting offering aimed at small and mid-sized business clients.
• CMIT Solutions: National franchise MSP delivering managed IT, cybersecurity, and consulting to SMBs. Closely comparable business model, customer segment, and service mix to Andrews and Associates, with broader geographic reach.
• Dataprise: Mid-market and SMB managed IT services provider offering managed services, cybersecurity, cloud, and unified communications. Similar comprehensive IT services portfolio targeting business customers.

Broad incumbents

• ITsavvy: Larger IT solutions provider offering managed services, hardware procurement, cloud, and security to a wide range of business clients. Comparable broad IT portfolio but at significantly greater scale.
• AbacusNext: Provider of technology solutions and managed services for SMB and mid-market professional services firms. Overlapping managed services and cloud offering though with broader software product line.

Emerging players

• Thryv: SMB software platform providing marketing, CRM, and business management tools — including website, SEO, and digital marketing capabilities that overlap with Andrews' digital services arm.

Regional players

• Pegasus Technology Solutions: Texas-based IT managed services and consulting provider serving SMB and mid-market clients in the region. Comparable regional MSP offering with overlapping managed services, networking, and cybersecurity capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AndrewsAmarillo
• Facebookfacebook.com/AndrewsAmarillo
• LinkedInlinkedin.com/company/andrews-and-associates

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andrews and Associates