Eagle Network Solutions

What Eagle Network Solutions does

Eagle Network Solutions is a privately held managed IT services provider founded in 2004 and headquartered in Bedford, New Hampshire, with a second regional office in Scarborough, Maine. The firm delivers outsourced IT support, cybersecurity, and technology planning services to small-to-medium businesses and municipalities throughout Northern New England, with founder Kaleb Jacob as the principal owner.

The company's product portfolio centers on recurring IT Support Plans, which bundle remote help desk, on-site support, automated patching and maintenance, network design and administration, and cloud solutions. Cybersecurity capabilities span Next Generation Anti-Virus, network security assessments, security awareness training, Dark Web Monitoring, and advanced security systems including SIEM, SOC, and MDR. Adjacent offerings include Verkada cloud-managed surveillance cameras and OWL Video Conferencing, supplemented by Virtual CIO (VCIO) advisory services, project management, hardware procurement, and site surveys. The stack relies on third-party tools and platforms rather than proprietary technology, with local Network Engineers and Technical Specialists distributed across the region providing the primary differentiation.

Revenue is generated through three streams: subscription-based managed IT services (the primary recurring revenue), project-based professional services such as network design and VCIO engagements, and hardware resale for surveillance and communication products. Pricing is quote-based and customized per client with no public disclosure of rates. Go-to-market is sales-led and field-based, supported by a Client Portal and Service Ticket system, a remote help desk, content marketing via blog and social channels, and an A+ BBB rating (since 2018) that anchors trust-building with prospective clients.

Name

Eagle Network Solutions

Legal name

Eagle Network Solutions

Website

https://eaglenetsolutions.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Eagle Network Solutions is a managed IT services provider delivering outsourced IT support, cybersecurity, cloud, and surveillance solutions to small-to-medium businesses and municipalities across Northern New England from offices in Bedford, NH and Scarborough, ME.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Network Implementation & Integration Services (BPAEAEAB)

akta.pro secondary industries

Network Architecture & Design Services (BPAEAEAA), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Cloud-Managed & Managed Security Systems Services (Remote Monitoring, Maintenance) (BPAKAGAJ)

Keywords

• Managed IT services
• Cybersecurity support
• Network administration
• Cloud solutions
• IT help desk support

Headquarters

HQ city

Bedford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed services revenue through IT support plans providing ongoing monitoring, maintenance, security, and technical support to businesses and municipalities on a contractual basis
2. Professional Services: Project-based services including network design, deployment, hardware procurement, site surveys, and IT planning/VCIO guidance
3. Security Solutions: Sales of security products including surveillance cameras, video conferencing, and advanced security tools

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Eagle Network Solutions provides outsourced Managed IT services to small and medium-sized businesses and municipalities in Northern New England. Its core offerings include recurring IT Support Plans (remote help desk, on-site support, automated patching and maintenance, network design and administration, cloud solutions) complemented by cybersecurity services (SIEM/SOC/MDR, next-generation antivirus, dark web monitoring, network security assessments, security awareness training), Virtual CIO strategic planning, and the resale of security hardware and video conferencing solutions.

Product overview

Eagle Network Solutions is an IT managed services provider offering a portfolio of cybersecurity and IT support solutions. The core offering consists of IT Support Plans (managed services including Remote Help Desk, On-Site Support, Network Design & Administration, and Cloud Solutions) complemented by specialized security products including Dark Web Monitoring, Verkada Surveillance Cameras for physical security, and OWL Video Conferencing for collaboration. Additional cybersecurity services include Next Generation Anti-Virus, Network Security Assessments, Security Awareness Training, and advanced security systems (SEIM, SOC & MDR). The company serves businesses and municipalities throughout Northern New England.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Plans Comprehensive managed IT services for businesses and municipalities including Remote Help Desk, On-Site Support, Automated Patching and Maintenance, Deployment, Network Design and Administration, and Cloud Solutions.
• Cybersecurity Services Security offerings including Cyber Security Support, Next Generation Anti-Virus, Advanced Security Tools, Network Security Assessments, Security Awareness Training, and Advanced Security Systems (SEIM, SOC and MDR) for businesses and municipalities.
• Dark Web Monitoring A cybersecurity service that continuously monitors the dark web for compromised credentials, stolen data, and threat intelligence related to an organization's digital assets.
• Verkada Surveillance Cameras Cloud-managed security camera solution providing video surveillance with advanced security features for businesses and municipalities.
• OWL Video Conferencing Video conferencing solution enabling remote collaboration and meetings for business teams.
• IT Planning and Guidance (VCIO) Virtual CIO service providing technology planning and strategic guidance to help organizations plan capital expenses and invest in the right infrastructure.
• Project Management and Hardware Procurement Project-based professional services including project management, hardware procurement and deployment, and site surveys for IT initiatives.

Quantifiable outcome

• 70% of businesses who suffer a serious data loss are out of business within 2 years
• +2 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Logically: National managed IT and cybersecurity provider serving SMB and mid-market across the US. Comparable on managed IT services + cybersecurity stack including MDR/SOC and is the type of larger player consolidating regional MSPs.
• Coretelligent: Northeast US managed services and cybersecurity provider serving SMB through mid-market clients. Comparable on managed IT + security posture and broader geographic reach on the East Coast.

Direct peers

• Ntiva: East Coast MSP delivering managed IT, cybersecurity, and cloud solutions to SMB and mid-market customers. Comparable on full managed services + security offering and geographic focus on the Eastern US.
• BlackPoint IT Services: Regional managed IT services and cybersecurity provider for SMBs. Comparable on managed IT + cybersecurity offerings and SMB outsourcing motion.
• Kelser Corporation: Connecticut-based MSP providing managed IT, cybersecurity, and cloud services to SMBs. Directly comparable on service mix, target customer (SMB/outourced IT), and New England/regional positioning.
• CompassMSP: Regional managed IT services provider focused on outsourced IT, cybersecurity, and compliance for SMBs. Comparable on service portfolio, customer segment, and regional MSP business model.
• CMIT Solutions: National franchise MSP focused on outsourced IT, cybersecurity, and compliance for small and mid-sized businesses. Directly comparable on customer segment, service mix (managed IT + security stack), and SMB/municipality outreach.
• Dataprise: Mid-Atlantic based managed services provider offering managed IT, cybersecurity (including SOC/MDR), and cloud services to SMB and mid-market clients. Directly comparable in service portfolio and outsourced IT motion.

Others

• Verkada: Cloud-managed physical security platform (cameras, access control) that Eagle resells. Adjacent enabler/supplier relationship; comparable as the underlying technology partner in Eagle's surveillance offering.
• Guard Street / NinjaOne: NinjaOne is a remote monitoring/management and patch automation platform used by many MSPs. Comparable as the underlying RMM and patch automation tooling that powers Eagle's managed IT services delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/eaglenetsolutions
• LinkedInlinkedin.com/company/eagle-network-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eagle Network Solutions