Voltek

Name

Voltek

Legal name

Voltek IT

Website

https://voltekit.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Managed Network Services (NOC, Monitoring, Optimization) (BPAEAEAC)

Keywords

• Managed IT services
• Cybersecurity compliance
• Cloud migration services
• Custom software development
• Healthcare IT solutions

Headquarters

HQ city

Queens

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Managed IT Services: Monthly per-user subscription plans for managed IT support including 24/7 monitoring, helpdesk, security integration, and strategic consulting. Three tiers: Community ($49/user), Professional ($149/user), and Compliance ($225/user).
2. Cybersecurity & Compliance Packages: Setup fees plus monthly per-user fees for security packages. Essential package ($2,500 setup + $99/user/mo), Pro package ($3,500 setup + $120/user/mo), and custom vCISO services with container-based pricing.
3. Custom Software Development: One-time project fees for custom mobile apps (from $500), web apps (from $1,000), and API integrations (from $750). Final pricing depends on scope and complexity.
4. Email & Cloud Migration Services: Professional migration services at $100 per user with volume discounts (10-20% for 25+ users). Includes complete data migration, testing, and post-migration support.
5. Custom Development Project Work: Project work scoped in detailed proposals or statements of work, quoted separately with full project specifications.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Voltek is a managed IT services provider delivering 24/7 helpdesk support, proactive system monitoring, cybersecurity, cloud, and custom software development to small and mid-sized businesses and regulated industries under flat-rate monthly subscriptions. Core offerings include Managed IT Services ($49–$225/user/month tiers), Cybersecurity & Compliance packages ($2,500–$3,500 setup plus $99–$120/user/month), Cloud Services including email migration to Microsoft 365/Google Workspace ($100/user), and AI-assisted Custom Software Development (mobile apps from $500, web apps from $1,000, API integrations from $750). A flagship proprietary product is VoiceHealth AI, a HIPAA-compliant conversational AI platform for healthcare patient engagement.

Product overview

Voltek is an IT solutions provider offering a portfolio of managed services, custom software development, cybersecurity, and cloud solutions. The core offering is Managed IT Services (Community, Professional, and Compliance Support tiers at $49-$225/user/month) which provides 24/7 helpdesk, monitoring, security, and strategic IT planning. Software Development services leverage AI to generate up to 90% of code for custom web apps, mobile apps (from $500), and API integrations (from $750). Cybersecurity offerings include Essential ($99/user/mo) and Pro ($120/user/mo) compliance packages, plus vCISO services. Cloud Services cover email migrations to Microsoft 365/Google Workspace ($100/user) and cloud infrastructure. A key differentiator is VoiceHealth AI, a HIPAA-compliant conversational AI phone agent that automates 67% of patient calls. Healthcare-specific solutions include unified health IT platforms, telehealth, patient engagement portals, and analytics platforms. All services include security by design with compliance support for HIPAA, GDPR, NIST, and other standards.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Comprehensive IT support and management providing 24/7 helpdesk support, proactive monitoring, cybersecurity integration, onsite support, technology planning, and vendor management for one flat monthly rate, targeted at SMBs and regulated industries without an in-house IT department.
• Software Development & Integrations Custom application development leveraging AI to generate up to 90% of code for faster delivery, including web apps, mobile apps, and API integrations tailored to client workflows and connected to CRM/ERP/accounting platforms.
• Cybersecurity & Compliance Multi-layered security services including firewall management, endpoint protection, security monitoring, threat detection, and compliance audit preparation for HIPAA, GDPR, NIST, CMMC, ITAR, and SEC/FINRA standards, targeted at regulated SMB and mid-market clients.
• Cloud Services Cloud solutions including email migration to Microsoft 365/Google Workspace, cloud storage, infrastructure design, and cloud security, covering assessment, planning, testing, migration, verification, training, and ongoing support.
• VoiceHealth AI HIPAA-compliant conversational AI phone agent for healthcare providers that handles patient calls with natural conversation, appointment scheduling, prescription refills, intelligent call routing, and EHR integration, reducing call wait times and automating a majority of patient interactions.
• Managed Detection and Response (MDR) 24/7 security operations center service tailored for financial services threats, providing threat hunting and incident response capabilities for financial institutions and other regulated clients.
• Email Migration Service Professional email migration to Microsoft 365, Google Workspace, or other cloud platforms at $100/user, including complete migration of emails, contacts, and calendars with pre-migration testing, minimal downtime options, and post-migration support.
• Telehealth Solution HIPAA-compliant telehealth platform integrated with EHR and practice management systems, enabling seamless virtual visits with documentation, scheduling, and billing workflows for healthcare providers.

Quantifiable outcome

• 88% reduction in call wait times (from 25 min to 3 min)
• +7 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability12 records

Feature4 records

Scale indicators11 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Dataprise: US managed IT services provider serving SMB and mid-market with 24/7 helpdesk, security, and compliance offerings that mirror Voltek's core managed IT subscription book, including healthcare and financial services verticals.
• Integris: US managed IT services firm focused on SMB/mid-market with proactive monitoring, cybersecurity, and compliance - a head-to-head competitor in the same East Coast corridors Voltek serves.
• Corsica Technologies: Managed IT services with strong compliance and cybersecurity practice covering healthcare, manufacturing, and defense. Direct comparable given its regulated-vertical focus and security-led positioning.
• Ntiva: Mid-Atlantic managed IT and cybersecurity provider with a similar SMB/mid-market focus and subscription model. Direct competitor for outsourced IT, compliance, and cloud services buyers Voltek targets.

Others

• Pax8: Cloud product distributor and enablement partner for MSPs. Adjacent ecosystem participant since Voltek's email migration to Microsoft 365/Google Workspace overlaps with Pax8-sold cloud bundles.

Broad incumbents

• Kaseya: Dominant MSP software platform offering RMM, security, and backup used by thousands of MSPs. Relevant as the incumbent ecosystem Voltek buys into and competes against for endpoint-managed service delivery.
• ConnectWise: Major PSA/RMM platform for MSPs with expanded security and business management tools - both an upstream supplier influence and a benchmark for the managed services delivery model Voltek operates.
• NinjaOne: Cloud-native RMM and endpoint management platform popular with growing MSPs. The same NOC/monitoring capability Voltek deploys via RMM tools, but at platform scale across thousands of MSPs.

Emerging players

• Hyro: Healthcare-specific conversational AI platform automating patient interactions via web, voice, and chat. Comparable to VoiceHealth AI's HIPAA-compliant conversational phone agent for patient scheduling and routing.
• Notable: Healthcare AI automation platform for patient engagement and clinical workflows. Overlaps with Voltek's VoiceHealth AI use cases (scheduling, refills, intake) at the provider level.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/voltek_it
• Facebookfacebook.com/voltekit
• LinkedInlinkedin.com/company/voltekit
• Instagraminstagram.com/voltekit

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voltek