What Fulltime System does

Fulltime System Co., Ltd. (株式会社フルタイムシステム) is a Japanese privately-held manufacturer and operator of IoT-enabled parcel lockers and automated delivery infrastructure, founded on May 1, 1986 in Tokyo. The company pioneered the world's first computer-controlled parcel locker in 1983 through founder Koichiro Hara and today claims No. 1 market share in Japan's parcel-locker market, with units installed at 57,000+ locations nationwide as of September 2025 — a track record recognized by the Guinness World Record as the longest-selling electronic parcel locker service provider (38+ years).

The core product family centers on the Fulltime Locker, available in network-managed and standalone variants, with sub-brands including POSTAKU (mailbox-integrated premium unit for managed condominiums), the Challenge Box (¥9,900/month full-package rental for rental property owners), the Smart Pickup Locker (retail/EC pickup with refrigerated 2–7°C variants), the @box (office DX locker), and the Fulltime Box / PC Share Locker for library and university equipment lending. Networked units are managed via the proprietary FTS Control Center (24/7/365 remote monitoring in Osaka) and integrate with the F-ics IC/face-recognition security system and the Web-Check real-time equipment-monitoring platform.

Revenue is generated through a mix of one-time hardware sales (primary), recurring rental/lease subscriptions (Challenge Box and similar offerings), and post-sale maintenance contracts managed by the FTS Control Center. Distribution combines direct B2B sales via a seven-city showroom network (Sapporo, Sendai, Tokyo, Nagoya, Osaka, Hiroshima, Fukuoka) with channel partnerships through property developers (デベロッパー), management companies (管理会社), and building contractors that specify Fulltime lockers during new construction and renovation. Primary end customers are Japanese condominium residents and owners; secondary segments include offices, retail and commercial facilities, public-sector users (schools, libraries, hospitals, nurseries), and urban public spaces (stations, airports).

Name

Fulltime System

Legal name

株式会社フルタイムシステム

Website

https://fts.co.jp

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

101–250 employees

Short description

Fulltime System (株式会社フルタイムシステム) is Japan's No. 1 IoT parcel locker manufacturer and category pioneer, serving residential, commercial, and public-sector customers with 57,000+ installed locations and Guinness-recognized 38+ years of continuous operation since 1986.

Ownership category

akta.pro rank

Product category

Parcel Locker Systems

SIC

Partitions, Shelvg, Lockers, & Office & Store Fixtures (2540)

akta.pro primary industry

Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD)

akta.pro secondary industries

Workplace / Office Parcel Locker Solutions (TLAAAMAE), Campus / Education Parcel Locker Networks (TLAAAMAF), Transit / Public-Space Locker Networks (Stations, Municipal) (TLAAAMAG), Smart Access & Locker Technology Providers (Hardware, Software, Access Control) (TLAAAMAH)

Keywords

• Parcel locker systems
• Smart delivery lockers
• IoT package boxes
• Condominium infrastructure
• Unmanned delivery solutions

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales - Parcel Lockers: Sale of physical parcel locker units (フルタイムロッカー, POSTAKU, Challenge Box, etc.) to residential complexes, offices, and public facilities. Revenue is primarily one-time (capital purchase), though the company also offers rental and leasing alternatives.
2. Rental / Lease Model: Monthly rental model for 賃貸オーナー (rental property owners). The Challenge Box is offered as a full-package rental starting at ¥9,900/month (tax-inclusive), bundling the unit and maintenance services.
3. Maintenance and Support Services: After-sale maintenance contracts, repairs, and management services (保守管理サービス). The FTS Control Center provides 24/7 monitoring and support. On-call repair service is available for ¥50,000 per visit.
4. Infrastructure Services (Cycle/Car Sharing, EV Charging): Additional property infrastructure services including cycle sharing (サイクルシェアリング), car sharing, EV charging systems, and facility reservation systems, bundled into the residential offering.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Fulltime System designs, manufactures, and services computer-controlled parcel locker systems for residential condominiums, offices, public facilities, and retail/commercial spaces in Japan. The company sells hardware (Fulltime Locker family, POSTAKU, Challenge Box, Smart Pickup Locker, @box, Fulltime Box) and provides supporting managed services including the 24/7 FTS Control Center, Web-Check System, F-ics security integration, and maintenance contracts. Founded in 1986, it pioneered the world's first computer-controlled parcel locker in 1983 and now operates 57,000+ installation locations nationwide.

Product overview

Fulltime System operates a diversified parcel locker and IoT delivery infrastructure platform with multiple hardware product lines and supporting managed services. The core platform consists of the Fulltime Locker family — encompassing the standard residential/commercial unit (network-managed and standalone variants), waterproof home variant, and office/public facility variant — serving as the primary IoT parcel locker for residential complexes, offices, and commercial spaces. Adjacent product lines include POSTAKU (mail-integrated premium model for managed condominiums), Challenge Box (rental-oriented package), Smart Pickup Locker (retail pickup with refrigerated option), PC Share Box (equipment lending for libraries), and @box (office DX locker). Supporting services include the FTS Control Center (24/7 remote monitoring), Web-Check System (web-based equipment monitoring), F-ics (IC/face-auth security system), 食配ラボ (food delivery integration), and a suite of infrastructure services (cycle/car/EV sharing). Box options and equipment integration capabilities further extend the ecosystem. The company holds Guinness World Records certification as the longest-running electronic parcel locker service provider.

Differentiator

Problem solved

Functional benefit

Brands

• POSTAKU（ポスタク）: メールボックス一体型宅配ロッカー（ハイグレードタイプ）。分譲マンション向け。
• チャレンジボックス
• フルタイム@box（アットボックス）
• フルタイムボックス（Smart Pickup Locker）
• 置けるん（Okerun）
• フルタイムロッカーホーム（防滴）

Products and services

• Fulltime Locker (フルタイムロッカー) — Standard Residential/Commercial Series Flagship computer-controlled IoT parcel locker for residential condominiums and commercial facilities, available in network-managed and standalone configurations. Supports PIN, IC card, and face authentication for delivery receipt and shipping.
• Smart Pickup Locker (スマートピックアップロッカー)

Quantifiable outcome

• CO2 reduction of 0.585kg per parcel delivery (publicly displayed on the company's website homepage)
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• 大阪府 (Osaka Prefecture)minorOthers · 1 May 2026Fulltime System supported Osaka Prefecture's '高校生等海外体験支援事業' (High School Student Overseas Experience Support Program) via corporate sponsorship/contribution. The company received a letter of appreciation from Governor Yoshimura Hiromichi for contributing to global talent development.
• NHK (日本放送協会)minorGTM or Marketing Partner · 10 April 2026NHK featured Fulltime System's 'Library Book Box' (図書館ブックボックス) at Setagaya Ward Public Library in a media segment (April 2026), raising awareness of the product's public-sector applications. No formal partnership agreement, but earned media coverage with promotional value.
• 三浦市 (Miura City, Kanagawa Prefecture)minorOthers · 1 April 2026Fulltime System made a corporate hometown tax contribution (企業版ふるさと納税) to Miura City's coastal beach regeneration project. Received a letter of appreciation from Mayor Deguchi Kaichi for contributing to regional revitalization.
• 株式会社格付投資情報センター (R&I)coreTechnology or Integration · 1 March 2026R&I (Rating and Investment Information) provided a Second Party Opinion on Fulltime System's 'Sustainability Loan Framework,' confirming the Fulltime Locker qualifies as a 'Green Enabling Project' under ICMA guidelines. This third-party validation strengthens the company's ESG positioning and is required for the Mizuho Bank sustainability loan.
• SEKAI CROSSE Organizing Committee (LITTLE SUNFLOWER)minorOthers · 1 March 2026Fulltime System is an official sponsor of the 'SEKAI CROSSE' international lacrosse tournament for the second consecutive year. A company athlete employee (Tomimori Miho) also competes in the event. Fulltime System is recognized as a 'スポーツエールカンパニー' (Sports Yell Company) and '東京都スポーツ推進企業' (Tokyo Sports Promotion Company).
• 公益社団法人日本ラクロス協会 (Japan Lacrosse Association)minorOthers · 1 January 2026The company's athlete employee (Tomimori Miho) competed in the 35th All-Japan Lacrosse Championship (A1 Division), representing social club 'MISTRAL.' The company supports sports as a designated 'Sports Yell Company' and 'Tokyo Sports Promotion Company.'
• Delivery Companies (宅配業者)coreStrategic or Co-development PartnerFulltime System works with delivery companies to enable automated parcel intake. Delivery personnel use the locker's computer system to register parcels, print slip-free delivery notices, and hand off storage management to the system. This operational integration is core to the product's value proposition for redelivery reduction.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• InPost: InPost is Europe's largest dedicated parcel locker network (Paczkomaty), operating tens of thousands of automated parcel lockers for residential and retail pickup/drop-off. It is the closest international analog to Fulltime System's business model — IoT-connected lockers, recurring revenue from logistics partners, and direct delivery company integrations.
• Quadient: Quadient (formerly Neopost) provides automated parcel lockers (Parcel Pending) and smart locker solutions for residential, retail, and enterprise customers across North America and Europe. Directly comparable to Fulltime in offering networked electronic locker hardware with remote management software for multi-tenant buildings and commercial properties.
• Luxer One: Luxer One is a US-based smart parcel locker provider specializing in multifamily residential and corporate office buildings with cloud-managed electronic lockers. Comparable to Fulltime in targeting property managers and residential developers with managed locker-as-a-service offerings.
• Parcel Pending: Parcel Pending (now part of Quadient) provides smart parcel management lockers for multifamily, retail, and commercial real estate customers in North America. Direct comparison with Fulltime in residential locker deployment model, recurring SaaS revenue, and developer/management company channel partnerships.
• KEBA (Kemppi Group subsidiary): KEBA provides automated locker and handover solutions (KePol, KeConnect) for residential buildings, retail click-and-collect, and logistics providers across Europe. Comparable to Fulltime in IoT-connected locker hardware with management software and postal/delivery company integrations.
• Nasta: Nasta (株式会社ナスタ) is a Japanese manufacturer of mailboxes, parcel lockers, and residential entry systems competing directly with Fulltime in the new condominium and existing building retrofit segments. Closest domestic Japanese competitor with overlapping product portfolio and developer channel relationships.

Broad incumbents

• Amazon Hub: Amazon Hub (Hub Locker, Hub Apartment, Hub Counter) is Amazon's own parcel locker and pickup network deployed across residential complexes and retail locations worldwide, including Japan. As a delivery-company-owned locker network, it competes with Fulltime in residential and retail pickup use cases.
• Pitney Bowes: Pitney Bowes offers smart lockers and parcel management solutions (SendPro, ParcelPoint) as part of its broader mail, shipping, and mailing equipment portfolio. Overlaps with Fulltime in providing locker hardware for office and residential use, but as part of a much larger enterprise mailing/shipping suite.
• Yamato Transport (PUCHO): Yamato Transport operates PUCHO, a delivery-company-operated open-type parcel locker network across Japanese convenience stores and retail locations. Indirect competitor / potential partner to Fulltime in last-mile delivery infrastructure, with vertically integrated logistics and customer relationships.

Emerging players

• Smiota: Smiota provides smart package management lockers for multifamily, student housing, and corporate offices in the US. Comparable to Fulltime's residential and office segments as a smaller, software-focused emerging player with cloud-managed locker solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutu.be/8qiMx-Uw5RM

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fulltime System