Wispro
Wispro is a cloud-based SaaS platform providing integrated management software — billing, network monitoring, customer service, and electronic invoicing — for internet service providers across Latin America, serving 750+ ISPs in 20+ countries.
- Company typePrivate
- Founded2011
- HeadquartersMendoza, Argentina
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Wispro does
Wispro is a cloud-based SaaS platform that provides integrated management software for internet service providers across Latin America. Founded in 2011 and headquartered in Mendoza, Argentina, with a US-incorporated parent entity (Wispro INC), the platform consolidates customer administration, network monitoring, electronic billing, and customer support into a single system, supplemented by a modular architecture covering OLT/ONT fiber optic management, multi-country electronic invoicing (ARCA/Argentina, DIAN/Colombia, SRI/Ecuador, SAT/Mexico, SUNAT/Peru), TR-069-based remote CPE management via IXC ACS, AI-powered omnichannel customer service through ¡Hola! Suite, and two mobile applications (Wispro App for field technicians and Alerta Internet for end customers). The platform is reported to manage over 1.2 million active contracts across 750+ ISPs in more than 20 countries, with 6,875 platform users.
The company monetizes through tiered SaaS subscriptions sized to ISP client count (five tiers spanning 100 to 10,000+ subscribers), delivered on a sales-led motion with quote-based pricing and WhatsApp-direct engagement — a distribution approach tailored to LATAM buyer norms. Since 2024, Wispro has operated as a subsidiary of IXC Soft, a Brazilian-headquartered multinational whose broader ecosystem (IXC Proveedor ERP, ¡Hola! Suite, IXC ACS) collectively serves over 40 million users. AI capabilities are applied across specific features — NLP chatbots, ONT telemetry anomaly detection, and churn prediction — rather than serving as the platform's core architectural layer.
Wispro firmographics
Firmographics- Name
- Wispro
- Legal name
- Wispro INC
- Website
- https://wispro.co
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Wispro is a cloud-based SaaS platform providing integrated management software — billing, network monitoring, customer service, and electronic invoicing — for internet service providers across Latin America, serving 750+ ISPs in 20+ countries.
- Ownership category
- akta.pro rank
Wispro industry classification
Industry- Product category
- Telecom ISP Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)
- akta.pro secondary industries
- Rural & Regional ISPs (HDAIADAI), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
Keywords
Where Wispro is headquartered
LocationHeadquarters
- HQ city
- Mendoza
- HQ country
- Argentina
- HQ region
- Latin America
Markets served
Wispro business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription: Cloud-based software subscription model with plans sized by ISP client count (100-500, 500-1000, 1000-5000, 5000-10000, 10000+). Includes 24/7 support, training, and regular platform updates. Billing typically monthly or annual.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Small ISP Plan: 100 to 500 clients |
| Subscription | Monthly | Medium ISP Plan: 500 to 1,000 clients |
| Subscription | Monthly | Large ISP Plan: 1,000 to 5,000 clients |
| Subscription | Monthly | Enterprise ISP Plan: 5,000 to 10,000 clients |
| Subscription | Monthly | Extra-Large ISP Plan: 10,000+ clients |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Wispro product offering
Product offeringCore offering
Wispro provides a cloud-based SaaS platform that centralizes the complete management of Internet Service Providers (ISPs), including customer administration, network monitoring, electronic billing, and customer support. The platform integrates specialized modules for OLT/ONT fiber optic network management, multi-country LATAM electronic invoicing, TR-069 remote device management (IXC ACS), and AI-powered omnichannel customer service (¡Hola! Suite), serving over 750 ISPs across more than 20 Latin American countries.
Product overview
Wispro is a cloud-based ISP management software ecosystem acquired by IXC Soft in 2024, offering a platform-plus-modules architecture. The core Wispro Platform provides centralized management of clients, networks, billing, and support, while specialized modules address specific operational needs: OLT Fiber Optic Management for FTTH network administration, Electronic Billing for multi-country fiscal compliance (ARCA/DIAN/SRI/SAT/SUNAT) with 20+ payment gateway integrations, IXC ACS for TR-069 remote device management, Hola! Suite for AI-powered omnichannel customer service automation, and two complementary mobile apps (Wispro App for field technicians and Alerta Internet for end customers). The platform serves 750+ ISPs across 20+ countries managing 1.2 million active contracts.
Differentiator
Problem solved
Functional benefit
Brands
- IXC ACS: Remote device management solution using TR-069 protocol for CPE management and network diagnostics.
- ¡Hola! Suite
Products and services
- Wispro Platform Core cloud-based ISP management software centralizing customer administration, network management, billing, and technical support for Internet Service Providers of all sizes in Latin America.
- OLT Fiber Optic Management Centralized management of Optical Line Terminals (OLTs), ONTs, and NAP boxes with real-time connectivity power monitoring, automatic provisioning, bandwidth control, FTTH closure management, VLANs, port details, ONT-customer relationship tracking, power alerts, and geolocation.
- Electronic Billing Integrated electronic invoicing and payment gateway solution compliant with LATAM tax authorities (ARCA in Argentina, DIAN in Colombia, SRI in Ecuador, SAT in Mexico, SUNAT in Peru), with integration of 20+ payment methods.
- Wispro App (Technician Mobile App) Mobile application for ISP field technicians and installers managing installation orders, client geolocation via Google Maps, NAP/Node visualization, ONT status verification, contract PDF downloads, FTTH closures, calendar/agenda, and photo documentation.
- Alerta Internet (Customer Mobile App) Customer-facing mobile application enabling internet payment via 20+ methods, invoice viewing, payment promise management, support ticket creation, payment receipt submission, push notifications, Wi-Fi password changes, plan change requests, and consumption graphs.
- IXC ACS Remote Device Management TR-069 protocol-based remote CPE management enabling firmware updates, parameter changes, network diagnostics, brand/model standardization, latency tests, nearby network scanning, and speed scanning without physical site visits.
- ¡Hola! Suite Omnichannel Customer Service AI-powered omnichannel customer service platform centralizing WhatsApp, social media, and phone calls with customizable conversation flows, intelligent assistants that understand emotions, automatic responses to repetitive queries, and comprehensive metrics dashboard.
Quantifiable outcome
- ISPs report reduced customer churn through proactive support automation and improved service quality
- +2 more outcomes
Companies that use Wispro
Customer profileSegments1 record
Ideal customer profiles1 record
Wispro technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration20 records
AI capability5 records
Feature6 records
Wispro partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- IXC SoftcoreIXC Soft acquired Wispro in 2024, bringing together 15 years of Wispro expertise with IXC Soft's broader telecom software ecosystem. IXC Soft is a multinational technology company offering ISP management solutions including IXC Proveedor (ERP for ISPs) and IXC ACS (TR-069 remote device management). The acquisition expands Wispro's capabilities and market reach across Latin America.
Scale indicators5 records
Recent moves2 records
Expansion highlights5 records
Wispro competitors and assessment
Company assessmentDirect peers
- IXC Proveedor (IXC Soft): Parent IXC Soft's flagship ISP ERP described as Brazil's leading ISP management software since 2012. Direct overlap with Wispro's core ISP billing, customer admin, and network management modules across the same LATAM customer base.
- Hola! Suite (IXC Soft): Sibling product in the IXC Soft ecosystem — omnichannel customer service platform integrating WhatsApp, social media, and voice with AI automation. Now part of Wispro's bundled offering and the highest-overlap customer service peer.
- Sonar Software: ISP-centric CRM, billing, and network monitoring platform widely used by North American ISPs. Comparable operational scope — billing, ticketing, network monitoring — though with less LATAM tax-integration focus.
- UISP (Ubiquiti): Ubiquiti's ISP management suite combining network device management with billing and CRM. Competes for the same WISP/fiber ISP operator segment with a self-serve SaaS motion.
- Splynx: ISP billing and network management platform used by WISPs and fiber operators globally. Directly comparable RADIUS/billing/CRM stack with similar tiered SaaS pricing for ISPs of varying sizes.
- Powercode: ISP billing, CRM, and network management suite serving broadband and fiber providers in North America. Direct functional overlap with Wispro's core ERP and billing modules.
Emerging players
- VISP.net (Visionary Broadband): ISP software platform offering billing, provisioning, and customer management. Comparable target market of small-to-mid ISPs seeking integrated cloud-based tooling.
- NetSet: Smaller ISP billing and network management provider with comparable feature set, positioning as a modern alternative to legacy ISP ERPs. Comparable customer profile of small-to-mid ISPs.
Broad incumbents
- Aurea CRM (formerly CDC Software): Broader CRM/ERP suite historically used by ISPs and telcos. Comparable customer engagement and billing functionality, though not ISP-specialized like Wispro.
- ConnectWise (BrightGauge / Manage): Large PSA/RMM platform with adjacent ISP/telecom service provider tooling. Overlaps on CRM, billing automation, and remote monitoring — though broader MSP focus rather than ISP-vertical specialization.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Wispro social profiles
Digital presenceWispro financial estimates
Financial estimateRevenue estimate
Valuation estimate
Wispro leadership team
Management profileNumber of profiles
Wispro funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Wispro M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Wispro
What does Wispro do?
Wispro provides a cloud-based SaaS platform that centralizes the complete management of Internet Service Providers (ISPs), including customer administration, network monitoring, electronic billing, and customer support. The platform integrates specialized modules for OLT/ONT fiber optic network management, multi-country LATAM electronic invoicing, TR-069 remote device management (IXC ACS), and AI-powered omnichannel customer service (¡Hola! Suite), serving over 750 ISPs across more than 20 Latin American countries.
Is Wispro a public or private company?
Wispro is a private company. It is classified as corporate owned and is currently operating.
When was Wispro founded?
Wispro was founded in 2011. It employs 11 to 50 people.
Where is Wispro based?
Wispro is headquartered in Mendoza, Argentina, in the Latin America region.
How does Wispro make money?
One revenue line is on record: saaS Subscription.
Who are Wispro's main competitors?
Direct peers on record are IXC Proveedor (IXC Soft), Hola! Suite (IXC Soft), Sonar Software, UISP (Ubiquiti), Splynx and Powercode. Emerging players are VISP.net (Visionary Broadband) and NetSet. Broad incumbents are Aurea CRM (formerly CDC Software) and ConnectWise (BrightGauge / Manage).
Does Wispro have an API?
No public API is recorded for Wispro.
What industry is Wispro in?
Wispro's product category is Telecom ISP Management Software. Its primary akta.pro industry code is HDAIADAA, Residential/Broadband ISPs (Consumer Internet), with a secondary code of HDAIADAI, Rural & Regional ISPs. Its NAICS code is 54151 and its SIC code is 7373.