Yak Communications
Yak Communications is a Canadian residential VoIP home phone, long distance, internet, and TV provider operating as a division of Bell Canada under Distributel's operational management, serving consumer households across Ontario, Quebec, Alberta, and British Columbia.
- Company typePrivate
- Founded1998
- HeadquartersToronto, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Yak Communications does
Yak Communications is a Canadian residential telecommunications provider that operates as a division of Bell Canada, with operational management handled by Distributel. The company was originally founded in 1998 and acquired by OneConnect Services Inc. on January 29, 2007, before being repositioned within the Bell Canada portfolio. Yak's core offering is a VoIP-based Digital Home Phone service that delivers local calling over a broadband internet connection using a Yak-supplied Internet Telephone Adapter (ATA), supplemented by usage-based long distance plans, a 10-10-925 dial-around long distance service, High Speed Internet, and Television.
Revenue is generated through a mix of monthly subscriptions for the home phone line, per-minute long distance charges (with bundled rates as low as 2.9¢/minute), pay-as-you-go dial-around transaction fees, and equipment rental/sale of ATAs. Services are offered on contract-free (indeterminate) month-to-month terms or optional fixed-term contracts, targeting budget-conscious Canadian households seeking an affordable alternative to incumbent landline and mobile providers. The customer base is exclusively residential and spans Ontario, Quebec, Alberta, and British Columbia, with bilingual (English/French) customer support and enrollment funnels (myaccount.yak.ca, ebox.ca). The company operates with a small headcount (51-100 employees) and adheres to PIPEDA privacy and BCE accessibility standards.
Yak Communications firmographics
Firmographics- Name
- Yak Communications
- Legal name
- Yak, a division of Bell Canada
- Website
- https://yak.ca
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Yak Communications is a Canadian residential VoIP home phone, long distance, internet, and TV provider operating as a division of Bell Canada under Distributel's operational management, serving consumer households across Ontario, Quebec, Alberta, and British Columbia.
- Ownership category
- akta.pro rank
Yak Communications industry classification
Industry- Product category
- Residential VoIP Home Phone
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- VoIP Access & ITSP Services (HDAIAHAD)
- akta.pro secondary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
Keywords
Where Yak Communications is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Yak Communications business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Digital Home Phone Subscription: Monthly subscription service for residential VoIP home phone lines, offered on contract-free (indeterminate) or fixed-term basis. Includes local VoIP telephone lines and optional long distance plans with flat rates and usage-dependent pricing.
- Long Distance Services: Pay-per-use long distance calling with per-minute charges for domestic and international calls. Best rates available when bundled with Yak Basic Digital Home Phone. Charges appear on customer's home phone bill.
- 10-10 Yak Dial-Around Service: No-signup-required dial-around long distance service. Customers dial 10-10-925 plus destination number. Charges appear on existing home phone provider bill. No fees, no contracts, pay only when used.
- Equipment Rental and Sale: Internet Telephone Adapters (ATA) available for rental, purchase, or rent-to-own installment plans. Equipment required for VoIP service operation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Yak Digital Home Phone with Long Distance - Best rates with bundle |
| Usage-based | Pay-as-you-go | 10-10 Yak Dial-Around Service - No signup required |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Yak Communications product offering
Product offeringCore offering
Yak Communications provides residential VoIP-based Digital Home Phone service in Canada using a Yak-supplied Internet Telephone Adapter (ATA) over broadband Internet. Services are offered contract-free (month-to-month indeterminate term) or with optional fixed-term contracts, and include bundled or standalone long distance calling plans and a no-signup 10-10 dial-around long distance product. Residential High Speed Internet and Television are also offered as part of the portfolio, all positioned as affordable alternatives to traditional carriers.
Product overview
Yak Communications offers a bundled portfolio of residential telecommunications services centered on VoIP-based Digital Home Phone, supplemented by long distance calling options (Yak Long Distance and 10-10 Yak dial-around service), High Speed Internet, and Television. The core product is the Digital Home Phone service which operates over broadband Internet using Yak-supplied Internet Telephone Adapters (ATAs). Long distance services are available as standalone or bundled offerings. All services are provided for personal, residential, and non-commercial use on either month-to-month indeterminate terms or optional fixed-term contracts. The company operates as a division of Bell Canada and is marketed primarily in Canada.
Differentiator
Problem solved
Functional benefit
Products and services
- Yak Digital Home Phone VoIP-based residential home phone service providing local and long distance calling over a broadband Internet connection using a Yak-supplied Internet Telephone Adapter (ATA), offered for personal, residential, non-commercial use on a contract-free (indeterminate) or optional fixed-term basis.
- Yak Long Distance International and North American long distance calling plan with reduced flat per-minute rates; best rates (2.9 cents/minute) available when bundled with Yak Digital Home Phone, billed monthly on the customer's home phone bill.
- 10-10 Yak Dial-Around Service Dial-around long distance service allowing customers to make affordable long distance calls from any landline (Bell, Rogers, Telus, Videotron) by dialing 10-10-925 plus the destination number, with no signup, fees, or contracts and charges appearing on the existing carrier's bill.
- Yak High Speed Internet Residential broadband internet service designed for personal use with traffic management policies that ensure fair and proportional network access for all customers.
- Yak Television Residential television service offered as part of Yak's residential service portfolio, alongside digital home phone and internet services.
Companies that use Yak Communications
Customer profileSegments2 records
Ideal customer profiles2 records
Yak Communications technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Yak Communications partnerships and signals
Strategic signalPartnerships
Two partnerships are on record.
- Bell CanadaYak operates as a division of Bell Canada. Bell Canada provides network infrastructure and operational support for Yak's VoIP residential phone services. The relationship provides Yak with access to Bell's telecommunications network and infrastructure while maintaining its distinct affordable brand positioning.
- DistributelDistributel is the parent company operating Yak Communications. Copyright notices on the website indicate Distributel 2026 retains rights. Distributel manages billing, customer service operations, and service delivery for Yak home phone services.
Scale indicators1 record
Recent moves5 records
Expansion highlights3 records
Yak Communications competitors and assessment
Company assessmentDirect peers
- Vonage: Vonage is a direct competitor to Yak, offering consumer and small business VoIP home phone services over broadband with bundled long distance. It competes in the same residential digital home phone category, with a larger U.S. footprint.
- Distributel: Distributel is the operating parent of Yak and itself offers residential internet, TV, and home phone services across Canada on a contract-free basis, making it a direct competitor and operational sibling.
- Ooma: Ooma provides residential VoIP home phone service in North America, using an Internet Telephone Adapter similar to Yak's ATA model. It targets the same budget-conscious household segment with low-cost basic service and pay-per-minute long distance.
- magicJack: magicJack offers consumer VoIP home phone service via a USB/ATA device, with annual subscription pricing and unlimited North American calling — a comparable value-priced residential VoIP proposition.
- VMedia: VMedia is a Canadian independent telecom offering residential home phone, internet, and TV bundles over its own VoIP platform, directly overlapping with Yak's product portfolio and contract-free positioning.
- Comwave: Comwave provides residential and business VoIP phone services in Canada, including unlimited home phone plans and ATAs — competing directly with Yak's Digital Home Phone offering.
Broad incumbents
- Rogers Communications: Rogers is a major Canadian incumbent offering residential home phone, internet, and TV bundles — the broader market player against which Yak competes on price and contract flexibility.
- Bell Canada: Bell Canada is Yak's parent and a major incumbent offering the same residential phone, internet, and TV products, competing with Yak as a value-priced sub-brand within its own portfolio.
Emerging players
- Phone.com: Phone.com delivers VoIP telephony services targeted primarily at SMBs but with residential use cases, sharing the hosted VoIP technology base and ATA-style delivery model used by Yak.
Regional players
- TekSavvy: TekSavvy is a Canadian independent ISP offering residential internet, TV, and home phone bundles on a contract-free basis — overlapping with Yak's bundle strategy and value positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Yak Communications social profiles
Digital presenceYak Communications compliance and trust
Trust signalCompliance1 record
Yak Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Yak Communications leadership team
Management profileNumber of profiles
Yak Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Yak Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Yak Communications
What does Yak Communications do?
Yak Communications provides residential VoIP-based Digital Home Phone service in Canada using a Yak-supplied Internet Telephone Adapter (ATA) over broadband Internet. Services are offered contract-free (month-to-month indeterminate term) or with optional fixed-term contracts, and include bundled or standalone long distance calling plans and a no-signup 10-10 dial-around long distance product. Residential High Speed Internet and Television are also offered as part of the portfolio, all positioned as affordable alternatives to traditional carriers.
Is Yak Communications a public or private company?
Yak Communications is a private company. It is classified as corporate owned and is currently operating.
When was Yak Communications founded?
Yak Communications was founded in 1998. It employs 51 to 100 people.
Where is Yak Communications based?
Yak Communications is headquartered in Toronto, United States, in the North America region.
How does Yak Communications make money?
Four revenue lines are on record. Digital Home Phone Subscription is the primary driver. The others are long Distance Services, 10-10 Yak Dial-Around Service and equipment Rental and Sale.
Who are Yak Communications's main competitors?
Direct peers on record are Vonage, Distributel, Ooma, magicJack, VMedia and Comwave. Broad incumbents are Rogers Communications and Bell Canada. Phone.com is listed as an emerging player. TekSavvy is listed as a regional player.
Does Yak Communications have an API?
No public API is recorded for Yak Communications.
What industry is Yak Communications in?
Yak Communications's product category is Residential VoIP Home Phone. Its primary akta.pro industry code is HDAIAHAD, VoIP Access & ITSP Services, with a secondary code of HDAIAHAB, Cloud PBX & Hosted Telephony. Its NAICS code is 5171 and its SIC code is 4813.