MDSystec
MDSYSTEC GmbH is a Bavarian-based managed IT services provider delivering managed services, cybersecurity, cloud, IT consulting, and infrastructure-as-a-service as an outsourced external IT department for startups, mid-market, and enterprise clients across Germany and Europe.
- Company typePrivate
- Founded2018
- HeadquartersMitterskirchen, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MDSystec does
MDSYSTEC GmbH is a German managed IT services provider headquartered in Mitterskirchen, Bavaria, operating as part of the MDS Group. The company offers an integrated portfolio spanning managed services (client/server, backup, firewall, email), cybersecurity (real-time monitoring, next-generation firewall via Barracuda Premier partnership, employee training, compliance), cloud services (private cloud, software-defined networking, migration), IT consulting, infrastructure-as-a-service with 99.9% uptime, and a software-as-a-service line combining proprietary and open-source components. Service delivery is anchored on AnyDesk remote support and certified under DIN ISO 9001:2015 and DIN ISO 27001:2013, with German-based servers and CO2-neutral data centers supporting GDPR-aligned positioning.
The company goes to market as a full-service 'external IT department' (externe IT-Abteilung) for clients without in-house IT capacity or those facing IT emergencies, with tiered segmentation for Start-Up, Mittelstand mid-market, and Enterprise buyers plus a vertical-specific offering for medical practices (Ärzte & Arztpraxen). GTM is direct and consultative: a free 100% IT security check and HubSpot-powered consultation booking feed a 3-step process (needs assessment, tailored IT strategy, implementation/integration), supported by content marketing (blog, monthly newsletter to 2,500+ recipients, active LinkedIn/Instagram/Facebook/X presence) and local SEO targeting Bavaria and Munich. Revenue is generated through time-and-materials billing (monthly invoicing, travel time at 50% rate), 2-year managed-services and SaaS subscription contracts with auto-renewal, hardware sales with bundled software licenses, and a structured software-maintenance offering with defined response SLAs.
MDSystec states it serves over 200 companies worldwide, with reference logos including KfW, EnBW, Rheinmetall, RWE, Hermès, Birkenstock, Dell, Eurofins Scientific, Computacenter, CompuGroup Medical, Majorel, Apetito, IHK Niederbayern, PageGroup, Deutsche Leasing, Schleich, Atos, Techem, Euronics, and Knippers Helbig. The company is privately held by founder and Managing Director Dieter Miedl alongside Managing Director Jonas Miedl, with no disclosed external funding, and operates with 11-50 employees.
MDSystec firmographics
Firmographics- Name
- MDSystec
- Legal name
- MDSYSTEC GmbH
- Website
- https://mdsystec.de
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MDSYSTEC GmbH is a Bavarian-based managed IT services provider delivering managed services, cybersecurity, cloud, IT consulting, and infrastructure-as-a-service as an outsourced external IT department for startups, mid-market, and enterprise clients across Germany and Europe.
- Ownership category
- akta.pro rank
MDSystec industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Management Consulting Services (54161)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- Service Desk & ITSM Outsourcing (BPAEAMAF), ITSM Governance, Compliance & Audit Readiness (BPAEAJAM), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where MDSystec is headquartered
LocationHeadquarters
- HQ city
- Mitterskirchen
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
MDSystec business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Managed Services: Recurring managed services covering client/server management, backup, firewall, email, and ongoing IT infrastructure maintenance. Billed on time-and-materials or contracted service agreements with 2-year initial contract terms auto-renewing for 1 year.
- Cloud Services: Cloud solutions including private cloud, Software-Defined Networking, and cloud migration. Revenue generated from cloud infrastructure provisioning and ongoing cloud management.
- Cybersecurity Services: Real-time monitoring, Next-Generation Firewalls, employee training, and compliance services. Offered as part of managed services or standalone cybersecurity engagements.
- IT Consulting: Strategic consulting, technology selection, efficiency improvement, and leadership support for IT processes. Billed on time-and-materials basis.
- Infrastructure as a Service (IaaS): Infrastructure solutions providing scalable computing resources and hosting services with 99.9% uptime guarantee.
- Software as a Service (SaaS): SaaS offerings using both proprietary and open-source software components. Revenue from subscription-based software access with 2-year contract terms.
- Domain and Hosting Services: Domain registration and web hosting services, including dedicated hosting with 99.9% availability guarantee.
- Hardware Sales: Sale of hardware including computers, servers, and related equipment with bundled operating software licenses.
- Time-and-Materials Billing: Primary billing methodology: 'Die Vergütung von MDSYSTEC erfolgt grundsätzlich nach Zeit- und Materialaufwand, der monatlich in Rechnung gestellt wird.' Billed monthly with travel time at 50% of standard rate.
- Software Maintenance: Software maintenance and support services with response times of 2 business days and resolution within 7 business days.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Time-and-Materials (Time & Materials) |
| Subscription | Annual | Managed Services Tiers (Start-Up, Mittelstand, Enterprise) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
MDSystec product offering
Product offeringCore offering
MDSystec operates as an outsourced external IT department (externe IT-Abteilung) for businesses, delivering Managed Services covering client, server, backup, firewall, and email management; Cyber Security including real-time monitoring, employee training, compliance, and Next-Generation Firewalls; Cloud Services spanning private cloud, Software-Defined Networking, and cloud migration; and IT Consulting for IT strategy, technology selection, efficiency, and leadership support. Its central commitment is to act as a full-service 24/7 IT organization for clients that lack in-house IT capacity, demand urgent IT support, or want to outsource enterprise IT functions.
Product overview
MDSystec is a managed IT services provider (IT-Dienstleister) offering an integrated portfolio of managed services, cybersecurity, cloud solutions, IT consulting, and infrastructure-as-a-service. The core offering positions MDSystec as a full-service external IT department (externe IT-Abteilung) that handles client/server management, backup, firewall, email, cloud migration, and cybersecurity for businesses of all sizes. The product lineup includes Managed Services (covering client, server, backup, firewall, and email), Cyber Security (real-time monitoring, employee training, compliance, next-gen firewall), Cloud Services (private cloud, Software-Defined Networking), IT Consulting (strategy, technology selection, efficiency), and Infrastructure-as-a-Service. A free IT security checklist tool (25-Punkte-Checkliste) serves as a lead magnet. The company also offers a specialized vertical offering for medical practices (Ärzte & Arztpraxen). The company operates on a managed services delivery model with 24/7 support, and its services are certified under DIN ISO 9001 and 27001.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services Full outsourced IT management functioning as the client's external IT department: client, server, backup, firewall, and email management, plus helpdesk and modern workplace support for businesses that lack an in-house IT function.
- Cyber Security End-to-end cybersecurity service for business networks: real-time monitoring, employee security training, compliance/regulatory management, and next-generation firewall protection.
- Cloud Services Cloud solutions including Public Cloud, Private Cloud, and Software-Defined Networking, plus cloud migration services to enable scalable, efficient IT infrastructure for businesses.
- IT Consulting Strategic IT advisory covering IT strategy (Strategieberatung), technology selection (Technologieauswahl), efficiency improvement (Effizienzsteigerung), and leadership support for IT processes.
- Next-Generation Firewall Advanced firewall deployment and management (Barracuda-based) providing next-generation threat protection for business networks, delivered as part of the cybersecurity portfolio.
- Infrastructure-as-a-Service (IaaS) Scalable computing resources and hosting services with 99.9% uptime guarantee, including network architecture planning, implementation, and ongoing maintenance.
- IT Solutions for Medical Practices (IT-Lösungen für Ärzte & Arztpraxen) Specialized IT solutions for medical practices and doctors: managed services, cloud services, cybersecurity, and Infrastructure-as-a-Service with focus on healthcare compliance and data privacy (ISO 27001).
Quantifiable outcome
- Over 200 companies worldwide have entrusted their IT to MDSystec
- +3 more outcomes
Companies that use MDSystec
Customer profileNamed customers24 records
Segments4 records
Ideal customer profiles4 records
MDSystec technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
MDSystec partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- MicrosoftcoreMicrosoft partner with multiple competencies: Solutions Partner, Authorized Solutions Partner Security, Gold Partner Modern Work, Microsoft Certified Expert, Microsoft Certified Associate, Microsoft Exam Badge, and Microsoft Certified Fundamentals. The partnership provides MDSystec access to Microsoft 365, Azure, and related technology integrations for client deployments.
- Barracuda NetworkscoreBarracuda Premier Partner. MDSystec deploys Barracuda firewalls and cybersecurity solutions for clients, providing next-generation firewall capabilities and email security.
- IONOScoreOfficial IONOS partner. The company has a dedicated IONOS Partner page, indicating a partnership for hosting and cloud infrastructure services.
- InfinigateminorInfinigate is a value-added distributor (VAD) for cybersecurity and cloud solutions, serving as a distribution partner for MDSystec's technology vendor ecosystem.
- HubSpotcoreHubSpot CRM partner used for consultation booking (meetings-eu1.hubspot.com/miedlj/mdsystec-beratungstermin) and customer relationship management. MDSystec uses HubSpot for its sales and marketing automation.
- AnyDeskcoreAnyDesk remote support software is used to deliver MDSYSTEC Quick Support, enabling remote IT assistance and maintenance for clients.
- ADNminorADN distribution partner for IT products and solutions.
- IHK NiederbayernminorIndustry and Commerce Chamber of Niederbayern (Passau) as the supervisory authority. Listed as a reference customer and partner.
- Fokus MSPminorFokus MSP partnership targeting managed service providers with specialized solutions.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
MDSystec competitors and assessment
Company assessmentBroad incumbents
- Computacenter: UK-headquartered, pan-European enterprise IT infrastructure provider with deep German presence. Competes directly with MDSystec for enterprise managed-services deals and is itself a customer of MDSystec per the reference list — useful comparator for scale economics and enterprise SLAs.
- Axians (VINCI Energies): European ICT brand of VINCI Energies offering managed services, cloud, and cybersecurity across DACH. Comparable in service portfolio and Mittelstand/enterprise target customer, with broader geographic and vertical reach.
- Atos: Global IT services and managed-services provider with strong DACH presence. Direct competitor for enterprise IT outsourcing and managed services — and is also listed as an MDSystec customer, indicating the two coexist within accounts.
- T-Systems (Deutsche Telekom): Subsidiary of Deutsche Telekom providing managed services, cloud, and security to large enterprise and public-sector customers. Competes with MDSystec for enterprise and public-sector (e.g., IHK) deals at much larger scale.
- CANCOM: Leading German IT services provider and Microsoft partner offering managed services, cloud, and cybersecurity to mid-market and enterprise customers. Directly comparable to MDSystec in service mix and Microsoft-centric delivery, but at materially larger scale.
- Bechtle: One of Germany's largest IT services and system-house groups, offering managed services, cloud, and cybersecurity across the DACH region. Competes with MDSystec across nearly every customer segment, with a much broader portfolio and 100+ office footprint.
Direct peers
- Ratiodata: German managed-services and IT-outsourcing specialist with strong footprint in banking, public sector, and Mittelstand. Comparable to MDSystec in regulated-customer focus, full-service IT outsourcing model, and DACH regional delivery.
- Controlware: German system integrator and managed-services specialist focused on data center, networking, and cybersecurity. Comparable to MDSystec in mid-market DACH focus, vendor-centric delivery (Cisco, VMware, Fortinet), and managed-services revenue model.
- SVA System Vertrieb Alexander: German IT system integrator and managed-services provider focused on data center, cloud, and security with strong vendor partnerships. Closely comparable to MDSystec in Mittelstand focus, managed-services model, and Microsoft/VMware/Veeam-centered stack.
- INFOSERVE: German managed-services and IT-security provider serving Mittelstand and regulated customers. Closely comparable to MDSystec in 'external IT department' positioning, ISO-aligned security posture, and DACH mid-market focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
MDSystec social profiles
Digital presenceMDSystec compliance and trust
Trust signalCompliance2 records
MDSystec financial estimates
Financial estimateRevenue estimate
Valuation estimate
MDSystec leadership team
Management profileNumber of profiles
Profiles3 records
MDSystec funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MDSystec M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MDSystec
What does MDSystec do?
MDSystec operates as an outsourced external IT department (externe IT-Abteilung) for businesses, delivering Managed Services covering client, server, backup, firewall, and email management; Cyber Security including real-time monitoring, employee training, compliance, and Next-Generation Firewalls; Cloud Services spanning private cloud, Software-Defined Networking, and cloud migration; and IT Consulting for IT strategy, technology selection, efficiency, and leadership support. Its central commitment is to act as a full-service 24/7 IT organization for clients that lack in-house IT capacity, demand urgent IT support, or want to outsource enterprise IT functions.
Is MDSystec a public or private company?
MDSystec is a private company. It is classified as family owned and is currently operating.
When was MDSystec founded?
MDSystec was founded in 2018. It employs 11 to 50 people.
Where is MDSystec based?
MDSystec is headquartered in Mitterskirchen, Germany, in the Europe region.
How does MDSystec make money?
Ten revenue lines are on record. Managed Services are the primary driver. The others are cloud Services, cybersecurity Services, IT Consulting, infrastructure as a Service (IaaS), software as a Service (SaaS), domain and Hosting Services, hardware Sales, time-and-Materials Billing and software Maintenance.
Who are MDSystec's main competitors?
Broad incumbents on record are Computacenter, Axians (VINCI Energies), Atos, T-Systems (Deutsche Telekom), CANCOM and Bechtle. Direct peers are Ratiodata, Controlware, SVA System Vertrieb Alexander and INFOSERVE.
Does MDSystec have an API?
No public API is recorded for MDSystec.
What industry is MDSystec in?
MDSystec's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 541513 and its SIC code is 7370.