inProcess
inProcess is a privately-held, US-based software company founded in 1993 that sells web-based interactive process mapping software and Lean/Six Sigma training services to government agencies and organizations pursuing ISO, Malcolm Baldrige, and SOX quality compliance.
- Company typePrivate
- Founded1993
- HeadquartersAlbuquerque, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What inProcess does
inProcess is a privately-held software company founded in 1993 and headquartered in Albuquerque, New Mexico, that develops and sells in*Process™, a web-based interactive process mapping platform. The software enables organizations to identify, design, document, and manage business processes through SVG-based interactive process maps, with features including real-time updates, electronic distribution across the organization, automatic graphic-to-text synchronization, version control and approval workflows, process-level reporting and metrics, and database-driven authentication with SSL encryption. The platform is positioned to support Quality Management System development and compliance with ISO, Malcolm Baldrige, and Sarbanes-Oxley requirements, addressing use cases in process standardization, inter-departmental communication, and knowledge retention during workforce transitions.
The company's commercial offering combines software licensing with professional services. Software is sold on a subscription basis with first-year standard maintenance included; training is delivered as bundled or standalone services, including a 6-hour inProcess User Training (max 6 students), a 6-hour Process Mapping 101 Workshop (max 25 students, taught by two Lean Six Sigma professionals), and customized Lean and Six Sigma process improvement training. The training services are delivered by Euroclydon, a closely affiliated partner sharing the same Albuquerque address, email ([email protected]), and phone number (505-797-3042). Pricing across all offerings is quote-based and not publicly disclosed.
inProcess serves its customers through a direct enterprise sales motion — website-driven demo and contact requests with a dedicated phone line — and uses content marketing (blog and educational resources on process mapping methodology) as its primary top-of-funnel channel. The primary customer segment is government organizations, illustrated by a referenceable deployment at Bernalillo County, New Mexico, which used the platform to build a Business Process Management Center for all IT business processes. A secondary horizontal segment targets organizations pursuing ISO certification and broader quality compliance. The company operates only in the United States, has no disclosed headcount, has not raised outside capital, and shows no recent funding, M&A, or leadership changes.
inProcess firmographics
Firmographics- Name
- inProcess
- Legal name
- inProcess
- Website
- https://inprocess.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- inProcess is a privately-held, US-based software company founded in 1993 that sells web-based interactive process mapping software and Lean/Six Sigma training services to government agencies and organizations pursuing ISO, Malcolm Baldrige, and SOX quality compliance.
- Ownership category
- akta.pro rank
inProcess industry classification
Industry- Product category
- Business Process Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
- akta.pro secondary industries
- Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL), Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.) (EDABAHAH)
Keywords
Where inProcess is headquartered
LocationHeadquarters
- HQ city
- Albuquerque
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
inProcess business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licensing: Process mapping software licensed to organizations. Includes user licenses and maintenance. Standard Maintenance is included FREE for first-year licensed users. Pricing is quote-based and not publicly disclosed.
- Training Services: User training on the inProcess application including overview training, individualized training, user manuals, and materials. Training course is 6 hours with max 6 students. Customized process improvement training using Lean and Six Sigma methodologies also offered.
- Customized Maintenance Support: Beyond standard maintenance, customized maintenance support options are available beyond the standard program, with pricing discussed on a per-client basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Software License with Free First-Year Maintenance |
| Other | Multi-year contract | User Training Course |
| Other | Multi-year contract | Process Mapping 101 Workshop |
| Other | Multi-year contract | Customized Process Improvement Training |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels3 records
inProcess product offering
Product offeringCore offering
inProcess provides an automated, interactive, web-based process mapping software platform that enables organizations to identify, design, develop, document, and manage business processes through SVG-based interactive process maps. The software supports real-time updates, change tracking, approval workflows, secure access control, and compliance with ISO, Malcolm Baldrige, and Sarbanes-Oxley quality frameworks. Complementary training and consulting services (Lean, Six Sigma) are delivered through affiliated partner Euroclydon.
Product overview
inProcess™ is a single unified product—an automated, interactive, web-based process mapping software platform. The core software enables organizations to design, develop, and manage business processes through SVG-based interactive process maps with real-time updates, selective security viewing, change tracking, and approval workflows. The company also offers complementary service offerings including inProcess Software User Training (covering navigation, documentation, and report generation), Customized Training (applying Lean and Six Sigma methodologies for process improvement), and a Process Mapping 101 Workshop. Together, the software platform and training services form a comprehensive business process management solution supporting quality management system development and regulatory compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- inProcess™ Process Mapping Software Automated, interactive, web-based process mapping software that enables organizations to identify, design, develop, document, and manage business processes through SVG-based interactive process maps. Includes real-time updates, change tracking, approval workflows, secure access control, reporting and metrics, and support for ISO, Malcolm Baldrige, and Sarbanes-Oxley compliance. Licensed to organizations.
- inProcess Software User Training A 6-hour user training course on the inProcess application for new users (max 6 students per session), covering navigation, process viewing, documentation, database searching, and report generation. Includes user manuals, classroom materials, temporary 'Training Only' user licenses, individualized training, and debrief of training results.
- Customized Lean and Six Sigma Process Improvement Training Tailored process improvement services using Lean and Six Sigma methodologies (DMAIC, Value Stream Mapping, Kaizen, FMEA, statistical tools). Includes deployment of methodologies within the organization, establishment of process improvement teams, and coaching/mentoring through projects.
- Process Mapping 101 Workshop A 6-hour comprehensive workshop (max 25 students) that teaches participants how to systematically break down complex business processes, map them effectively, define process metrics, and improve cycle-time, cost, and resource allocations. Taught by 2 Lean Six Sigma Professionals with no prerequisites required.
Quantifiable outcome
- Real-time process updates accessible immediately to all employees via Internet, eliminating information lag
- +3 more outcomes
Companies that use inProcess
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
inProcess technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
inProcess partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- EuroclydoncoreEuroclydon provides process improvement services including customized training on Lean and Six Sigma methodologies for inProcess customers. The contact email ([email protected]) and phone number (505-797-3042) are the same as inProcess, suggesting Euroclydon is closely affiliated or the parent company providing implementation and training services alongside the inProcess software platform.
Scale indicators2 records
Recent moves3 records
Expansion highlights2 records
inProcess competitors and assessment
Company assessmentDirect peers
- Bizagi: Bizagi is a BPM and process modeling platform used to document, automate, and continuously improve business processes. It directly overlaps with inProcess in process mapping and BPM for compliance and operational use cases.
- Lucidchart: Lucidchart is a web-based diagramming and process mapping tool with real-time collaboration and integrations. It serves a similar role to inProcess for process documentation, though with a broader generic diagramming footprint.
- ARIS (Software AG): ARIS is an established BPM platform for process modeling, analysis, and governance. It directly competes with inProcess in process mapping and compliance/quality management use cases.
- Signavio (SAP): Signavio is a cloud-native process modeling and management suite, now part of SAP. Its process modeling capabilities map directly to inProcess's core offering, supported by analytics and collaboration features.
- iGrafx: iGrafx provides process modeling, governance, and compliance tools for ISO and regulatory programs. It overlaps with inProcess in BPM and quality management use cases.
- ProcessMaker: ProcessMaker is a low-code BPM and workflow automation platform focused on process modeling and automation. It serves a comparable process documentation and improvement mandate to inProcess.
- Nintex: Nintex offers process mapping, workflow automation, and document generation. Its process modeling functionality directly parallels inProcess's core documentation and improvement workflow.
Broad incumbents
- Microsoft Visio: Microsoft Visio is a broad-based diagramming tool commonly used for process mapping within the Microsoft ecosystem. It addresses process documentation but as a wider portfolio tool, not a dedicated BPM platform.
- IBM Blueworks Live: Blueworks Live is IBM's cloud-based process modeling and discovery tool. It serves a similar process documentation role to inProcess as part of IBM's broader BPM and process mining portfolio.
Emerging players
- Flokzu: Flokzu is a cloud-based BPM and workflow automation tool targeted at small and mid-sized organizations. It offers lighter-weight process modeling and automation that overlaps with inProcess's SMB-leaning documentation use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
inProcess social profiles
Digital presenceinProcess compliance and trust
Trust signalCompliance3 records
inProcess financial estimates
Financial estimateRevenue estimate
Valuation estimate
inProcess leadership team
Management profileNumber of profiles
inProcess funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
inProcess M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about inProcess
What does inProcess do?
inProcess provides an automated, interactive, web-based process mapping software platform that enables organizations to identify, design, develop, document, and manage business processes through SVG-based interactive process maps. The software supports real-time updates, change tracking, approval workflows, secure access control, and compliance with ISO, Malcolm Baldrige, and Sarbanes-Oxley quality frameworks. Complementary training and consulting services (Lean, Six Sigma) are delivered through affiliated partner Euroclydon.
Is inProcess a public or private company?
inProcess is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was inProcess founded?
inProcess was founded in 1993. It employs 11 to 50 people.
Where is inProcess based?
inProcess is headquartered in Albuquerque, United States, in the North America region.
How does inProcess make money?
Three revenue lines are on record. Software Licensing is the primary driver. The others are training Services and customized Maintenance Support.
Who are inProcess's main competitors?
Direct peers on record are Bizagi, Lucidchart, ARIS (Software AG), Signavio (SAP), iGrafx, ProcessMaker and Nintex. Broad incumbents are Microsoft Visio and IBM Blueworks Live. Flokzu is listed as an emerging player.
Does inProcess have an API?
No public API is recorded for inProcess.
What industry is inProcess in?
inProcess's product category is Business Process Management Software. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of HDAEAHAL, Compliance, GRC Workflow & Audit Automation Platforms. Its NAICS code is 513210 and its SIC code is 7372.