MyFax
- Company typePrivate
- Founded2009
- HeadquartersOttawa, Canada
- Headcount101–250
- GTM typeB2B and B2C
- OfferingSoftware
MyFax firmographics
Firmographics- Name
- MyFax
- Legal name
- MyFax (brand of Consensus Cloud Solutions, Inc.)
- Website
- https://MyFax.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Where MyFax is headquartered
LocationHeadquarters
- HQ city
- Ottawa
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
MyFax business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Operations, Marketing or Sales, Personnel
Revenue model
- Subscription Plans: Monthly recurring subscription fees from three tiered plans (Home Office, Small Business, Power User) with varying page limits and features. No long-term contracts required.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Home Office User - $5/month |
| Subscription | Monthly | Small Business User - $25/month |
| Subscription | Monthly | Power User - $45/month |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
MyFax product offering
Product offeringCore offering
MyFax is an internet-based fax platform that enables users to send and receive faxes via email, web portal, or mobile app without requiring physical fax machines, phone lines, or ink. The service provides local, toll-free, and international fax numbers, cloud-based fax archiving with search and tagging, and team-sharing capabilities. It is offered through tiered monthly subscriptions targeting individual entrepreneurs, small businesses, and enterprise customers worldwide.
Product overview
MyFax is a single, unified internet fax service platform that operates across three service tiers (Home Office, Small Business, and Power User plans), supplemented by a mobile app, email-based faxing, online fax archive, and team collaboration features. The core platform provides fax sending and receiving via email composition (using @send.myfax.com), web portal management, and native iOS/Android applications. Plans range from entry-level mobile-focused Home Office to team-oriented Power User, with an Enterprise tier for larger organizations. All plans share the same underlying fax infrastructure, with differentiation primarily through page limits, number types, and user seat counts.
Differentiator
Problem solved
Functional benefit
Products and services
- MyFax Internet Fax Service Complete internet fax solution that enables users to send and receive faxes via email, web interface, or mobile app, eliminating the need for physical fax machines, dedicated phone lines, ink, and paper. Targeted at entrepreneurs, small businesses, teams, and enterprise customers.
- MyFax Mobile App Standalone iOS and Android applications that enable users to receive, view, and send faxes directly from smartphones, with camera capture for snapping and sending documents as faxes. Marketed as full-featured mobile business faxing for use anywhere.
- Enterprise Faxing Enterprise-grade fax solution for large organizations with advanced administrative controls, scalability, multiple users, and compliance support. Accessed through a dedicated sales engagement rather than self-serve signup, and serves enterprise fax deployment needs.
Companies that use MyFax
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
MyFax technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
MyFax partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
MyFax competitors and assessment
Company assessmentDirect peers
- eFax: Internet fax service and sister brand under the same parent (Consensus Cloud Solutions, Inc.); offers email-to-fax, mobile apps, and tiered subscription plans targeting SMBs. Directly comparable in product, pricing, and GTM to MyFax.
- HelloFax: Cloud-based fax service from Dropbox-owned HelloSign, offering email-to-fax and integration with Dropbox storage. Comparable in SMB target market, subscription model, and feature set to MyFax.
- SRFax: Canadian online fax provider offering tiered subscription plans, email-to-fax, mobile apps, and HIPAA-compliant faxing. Closely comparable to MyFax in features, geography, and SMB pricing.
- MetroFax: Cloud fax service offering subscription-based plans for individuals and SMBs, with email-to-fax and mobile capabilities. Same product category and pricing model as MyFax.
- Biscom: Enterprise fax server and cloud fax provider serving healthcare and regulated industries; competes with MyFax in enterprise compliance use cases while exceeding on integrations and on-prem deployment.
- FaxZero: Free/ad-supported online fax service for ad-hoc faxing needs. Targets the same entry-level consumer as MyFax's Home Office tier, though with a fundamentally different (non-subscription) revenue model.
Broad incumbents
- RingCentral Fax (formerly eFax by RingCentral): Cloud fax offering from RingCentral, a leading UCaaS provider. Competes directly with MyFax in SMB/enterprise fax but is bundled within RingCentral's broader voice, messaging, and contact center portfolio.
- DocuSign (eSignature): Market-leading electronic signature platform that displaces fax for non-regulated document workflows. Adjacent rather than overlapping, but a structural substitute for the same SMB use cases MyFax serves.
Emerging players
- Phaxio: API-first fax infrastructure provider targeting developers and SaaS platforms. Comparable to MyFax at the underlying fax-transmission layer but differentiated by API-first GTM, threatening MyFax in the integration segment.
Others
- Sinch (MessageBird) Fax API: Global cloud communications platform offering programmatic fax APIs as part of a broader messaging and voice portfolio. Comparable as a fax infrastructure provider for enterprises looking to embed fax into workflows rather than as a standalone SMB product.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
MyFax social profiles
Digital presenceMyFax financial estimates
Financial estimateRevenue estimate
Valuation estimate
MyFax leadership team
Management profileNumber of profiles
Profiles4 records
MyFax funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MyFax M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MyFax
What does MyFax do?
MyFax is an internet-based fax platform that enables users to send and receive faxes via email, web portal, or mobile app without requiring physical fax machines, phone lines, or ink. The service provides local, toll-free, and international fax numbers, cloud-based fax archiving with search and tagging, and team-sharing capabilities. It is offered through tiered monthly subscriptions targeting individual entrepreneurs, small businesses, and enterprise customers worldwide.
Is MyFax a public or private company?
MyFax is a private company. It is classified as corporate owned and is currently operating.
When was MyFax founded?
MyFax was founded in 2009. It employs 101 to 250 people.
Where is MyFax based?
MyFax is headquartered in Ottawa, Canada, in the North America region.
How does MyFax make money?
One revenue line is on record: subscription Plans.
Who are MyFax's main competitors?
Direct peers on record are eFax, HelloFax, SRFax, MetroFax, Biscom and FaxZero. Broad incumbents are RingCentral Fax (formerly eFax by RingCentral) and DocuSign (eSignature). Phaxio is listed as an emerging player. Sinch (MessageBird) Fax API is listed as an others.
Does MyFax have an API?
No public API is recorded for MyFax.