What CenterOne does

CenterOne, founded in 2005 and headquartered in Noordwijk, Netherlands, develops Dynamic Case Management (DCM) software for Dutch public-sector organizations operating under the Omgevingswet. Its two core products are ProcessPro, a modular cloud-based VTH (Vergunningverlening, Toezicht & Handhaving) platform built on Common Ground and linked-data architecture, and ConnectOne, a system-independent integration and collaboration layer that links existing VTH systems to the DSO (Digitaal Stelsel Omgevingswet), OLO, basic registrations (BAG, BRK, WOZ, BRP), GIS systems, DMS, SharePoint, and Microsoft 365. Both products hold official certification on the Rijksoverheid DSO supplier list (ProcessPro for the STAM VTH koppelvlak, ConnectOne for the SWF collaboration koppelvlak with a Digikoppeling-certified adapter), representing a regulatory gatekeeping asset that few competing vendors share.

The firm's revenue model combines annual SaaS subscriptions for ProcessPro modules with separately quoted professional services covering implementation, functional management, user training, and business consultancy. Customers select modules progressively (e.g., Vergunningen, Toezicht & Handhaving, Dijkschouw), creating a land-and-expand motion within Dutch municipalities, water boards (waterschappen), environmental services (omgevingsdiensten), and safety regions (veiligheidsregio's). Go-to-market is exclusively direct enterprise sales with consultative selling and phased implementations (e.g., ~4 month deployments), supplemented by content marketing through a knowledge bank focused on DSO and Omgevingswet topics.

CenterOne has operated as a subsidiary of Decos Technology Group since September 2023, retaining independent operations, products, and customer relationships while gaining access to a larger development team and broader partner network. The customer base includes named water boards such as Hoogheemraadschap van Delfland, Waterschap Hunze en Aa's, and Hoogheemraadschap de Stichtse Rijnlanden, plus the municipality of Stadskanaal, with recent product launches covering process mining, mobile field inspection apps, and expansion into safety region advisory workflows.

Name

CenterOne

Legal name

CenterOne

Website

https://centerone.nl

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

CenterOne develops ProcessPro and ConnectOne, cloud-based Dynamic Case Management and DSO integration software for Dutch municipalities, water boards, environmental services, and safety regions operating under the Omgevingswet.

Ownership category

akta.pro rank

Product category

Government permitting and VTH compliance software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Process & Case Management Low-Code Platforms (HDAEAKAE)

Keywords

• Permit management software
• VTH compliance platform
• DSO integration solutions
• Government case management
• Regulatory workflow automation

Headquarters

HQ city

Zeist

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Software-as-a-Service (SaaS) Subscription: ProcessPro is offered as a cloud-based SaaS solution with modular architecture. Organizations start with modules they need and expand progressively. ConnectOne is included as an integral module in ProcessPro but can also be deployed standalone. Implementation, training, and functional management services are provided as additional professional services.
2. Professional Services: Implementation services including process design, configuration, testing, training, and go-live support. Functional management services for ongoing administration. Business consultancy for process optimization and reorganization support. User training services provided separately or as part of implementation.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

CenterOne develops and sells ProcessPro, a modular cloud-based SaaS platform for permit granting (Vergunningverlening), supervision and enforcement (Toezicht & Handhaving), incident registration and complex case management, plus ConnectOne, a system-independent integration and collaboration layer that connects the platform and customer systems to the Dutch Digital System Environment (DSO) and chain partners. Both products are officially listed on the Rijksoverheid DSO supplier list.

Product overview

CenterOne biedt twee hoofdproducten: ProcessPro en ConnectOne. ProcessPro is het kernplatform — een modulair cloud-based VTH-systeem (Vergunningverlening, Toezicht en Handhaving) gebaseerd op Dynamic Case Management, gebouwd op Common Ground-principes. ConnectOne is de systeemonafhankelijke integratielaag die ProcessPro én bestaande VTH-systemen van klanten verbindt met het Digitaal Stelsel Omgevingswet (DSO), ketenpartners en externe basisregistraties. Beide producten staan op de officiële DSO-leverancierslijst: ProcessPro als VTH-systeem (STAM-koppeling) en ConnectOne als samenwerkingsoplossing (SWF-koppeling). Naast software biedt CenterOne diensten: implementatie, functioneel beheer, gebruikerstraining (rollenspecifiek) en business consultancy.

Differentiator

Problem solved

Functional benefit

Brands

• ProcessPro: Modular software platform for permit granting, supervision and enforcement, incident registration, and complex business processes. SaaS, cloud-based and mobile available.
• ConnectOne

Products and services

• ProcessPro Modular cloud-based SaaS platform for permit granting (Vergunningverlening), supervision and enforcement (Toezicht & Handhaving), incident registration and complex case management in the public sector, built on Dynamic Case Management and Common Ground linked-data principles and certified on the Dutch DSO supplier list as a VTH system.
• ConnectOne System-independent integration and collaboration solution that connects organizations with the DSO, chain partners (including non-OIN parties), and existing VTH/DMS/SharePoint systems. Processes STAM and OLO messages automatically and is certified on the official DSO supplier list as a collaboration solution with a Digikoppeling adapter.
• Implementation services Professional services for process design, ProcessPro configuration, testing, end-user training and go-live support tailored to each public-sector customer's VTH and DSO requirements.
• Functional management (Functioneel beheer) Ongoing functional administration of ProcessPro, keeping the platform aligned with each customer's evolving VTH processes and DSO changes after go-live.
• Business consultancy Advisory services for process optimization and organizational change related to VTH execution and DSO adoption, typically engaged alongside ProcessPro implementations.
• Role-specific user training (Gebruikerstrainingen) Targeted training programs for ProcessPro users in different roles (e.g. permit officers, supervisors, enforcement officers, back-office staff), sold as a separate service or as part of an implementation package.

Quantifiable outcome

• 20+ years of experience in process automation for governments
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature8 records

Partnerships

One partnership is on record.

• Decos Technology GroupcoreStrategic or Co-development Partner · 1 September 2023Since September 2023, CenterOne is part of Decos Technology Group, a Dutch software vendor with multiple product teams and a broad portfolio of digital solutions for governments and organizations. CenterOne continues to operate as an independent entity with its own sector knowledge, products, and customer relationships. The collaboration provides access to larger development team, broader partner network, and more capacity to support customers.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• OpenGov: OpenGov provides cloud software for US state and local governments including permitting, licensing, and regulatory workflows. It is a broad incumbent in the government-tech space with overlapping product capabilities to CenterOne's VTH and inspection modules, although at much larger scale.
• Accela: Accela is a US-based government technology company specializing in permitting, licensing, and code-enforcement software. It serves municipalities and regulatory agencies with cloud-based civic software, paralleling CenterOne's VTH focus in a different geography.
• Tyler Technologies: Tyler Technologies is a large US public-sector software provider offering permitting, regulatory, and case-management solutions. While geographically separate, it competes in the broader government VTH/permits category and provides a useful valuation comparable for specialized government SaaS at scale.
• Granicus: Granicus is a broad government experience and compliance software provider serving US, UK, and Australian public-sector organizations. Its regulatory-compliance and citizen-services offerings overlap conceptually with CenterOne's DSO and VTH value proposition at a larger, more diversified scale.

Direct peers

• Centric: Centric is a major Dutch IT services and software provider with a government division offering VTH and permit-management solutions (including Key2Vergunningen). It competes directly with CenterOne for Dutch municipal VTH contracts and can offer bundled ERP, HR, and citizen-services modules.
• PinkRoccade Local Government: PinkRoccade Local Government is part of the Total Specific Solutions group and provides software for Dutch municipalities including VTH and citizen-services modules. It is a direct competitor in the Dutch municipal government software market and competes for the same DSO-mandated opportunities as CenterOne.
• Djuma: Djuma is a Dutch software vendor focused on VTH, DSO, and Omgevingswet solutions for municipalities and environmental services. It is a direct competitor to CenterOne in the same Dutch regulatory-compliance niche with overlapping target customers and product positioning.
• JCC Software: JCC Software provides case management and workflow solutions for Dutch government and justice-sector organizations, including VTH-adjacent processes. Its Dynamic Case Management focus and public-sector specialization make it a comparable niche peer to CenterOne's ProcessPro platform.

Regional players

• Tensing: Tensing is a Dutch IT consulting and GIS-focused firm serving government and utility customers in the Netherlands. While not a direct VTH competitor, its specialization in Dutch government IT and geographic data integration overlaps with CenterOne's addressable market and integration ecosystem.

Others

• Decos Technology Group: Decos is CenterOne's parent company following the September 2023 acquisition. It is a Dutch software vendor with a broad portfolio of digital solutions for governments, providing CenterOne with shared development resources and cross-sell opportunities across overlapping customer bases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/centeronegroup

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CenterOne