HanseVision
- Company typePrivate
- Founded-
- HeadquartersHamburg, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
HanseVision firmographics
Firmographics- Name
- HanseVision
- Legal name
- HanseVision GmbH
- Website
- https://hansevision.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
HanseVision industry classification
Industry- Product category
- Digital Workplace IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)
- akta.pro primary industry
- Digital Workplace & Collaboration Consulting (BPAHAEAH)
- akta.pro secondary industries
- Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD), Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)
Keywords
Where HanseVision is headquartered
LocationHeadquarters
- HQ city
- Hamburg
- HQ country
- Germany
- HQ region
- Europe
Offices3 records
Markets served
HanseVision business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services & Consulting: IT consulting, implementation services, and project-based engagements for digital workplace transformation, collaboration solutions, IT migrations, and process automation
- Managed Services (SmartNow): All-inclusive as-a-service model for ITSM/ServiceNow with bundled licenses, releases, operations, and support in a subscription format
- Support Services: Premium support services including SharePoint Ad-hoc Support and ongoing technical assistance
- Licensing (resale): Resale of third-party software licenses including Microsoft 365, Atlassian, ServiceNow, and other platform solutions
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom project-based pricing |
| Subscription | Annual | SmartNow All-Inclusive |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
HanseVision product offering
Product offeringCore offering
HanseVision provides IT consulting, implementation, and managed services for digital workplace transformation in the DACH region, built around Microsoft 365, Atlassian (Jira/Confluence), ServiceNow, and Nintex platforms. The company also sells proprietary Smart-branded products — most notably SmartNow, a managed ITSM offering on ServiceNow targeted at mid-market companies — plus SmartReach, SmartFind, SmartNavigation, and SmartPermissions solutions for SharePoint/Microsoft 365 environments.
Product overview
HanseVision is a digital workplace transformation company offering a portfolio of proprietary Smart-branded products and professional services. Their core products include SmartNow (a managed ITSM solution on ServiceNow for Mittelstand), SmartReach (employee app), SmartFind (search), SmartNavigation, and SmartPermission Outlook. These are complemented by services covering Collaboration & Intranet, Process Automation (using Nintex and Power Automate), IT Migration, AI/Artificial Intelligence, Document & Knowledge Management, Custom Development, Atlassian Solutions (Jira/Confluence), Change & Adoption, and Premium Support. The company operates as part of the Bechtle Group and focuses on Microsoft 365 and enterprise collaboration technologies.
Differentiator
Problem solved
Functional benefit
Brands
- SmartNow: A ServiceNow-based as-a-service solution for small and medium-sized enterprises, providing Best Practice ITSM implementations.
- SmartReach
- SmartFind
- SmartNavigation
- SmartPermissions Online
- SmartPermission Outlook
Products and services
- SmartNow
Quantifiable outcome
- 80% reduction in manual triage efforts through AI-powered ITSM automation
- +3 more outcomes
Companies that use HanseVision
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles3 records
HanseVision technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability10 records
Feature8 records
HanseVision partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and flagship.
- MicrosoftcoreMicrosoft partner specializing in Microsoft 365, Azure, Power Platform, Copilot, and SharePoint solutions. HanseVision provides implementation, migration, and optimization services for Microsoft technologies, including AI governance (Agent 365) and collaboration platforms.
- AtlassiancoreAtlassian partner with dedicated Competence Center for Jira Software, Jira Service Management, and Confluence. Offers implementation, optimization, and support for Atlassian tools.
- ServiceNowcoreServiceNow partner and certified specialist offering Business and Process Consulting, Technical Consulting, Implementation, Development, Proprietary Solutions (SmartNow), and Managed Services for the ServiceNow platform.
- NintexcoreNintex partner providing workflow automation, document generation, and process management solutions. Expertise in Nintex Forms, Workflow, and DocGen for SharePoint and Office 365 environments.
- HaiilocoreHaiilo partner offering Employee Communications Platform - a digital home for employees with social intranet, newsroom, employee advocacy (LinkedIn integration), surveys, and multi-channel communication capabilities.
- Bechtle AGflagshipHanseVision is a wholly-owned subsidiary of Bechtle AG. As part of the Bechtle Group, HanseVision benefits from the parent company's extensive IT distribution network, vendor relationships, and client base across Europe.
- BAS GroupcoreBAS Group is a reference customer and implementation partner for Atlassian ITSM solutions. HanseVision implemented international ITSM solution for BAS Group using Jira Service Management with integrated AI automation.
Scale indicators2 records
Recent moves7 records
Expansion highlights6 records
HanseVision competitors and assessment
Company assessmentDirect peers
- Allgeier: German-headquartered IT services group with a portfolio that includes Microsoft, Atlassian, and ServiceNow consulting across DACH. Closely comparable in scale, geography, and platform mix to HanseVision.
- msg: German IT consulting and services firm with strong Microsoft and ServiceNow practices serving DACH enterprises. Comparable in mid-market focus and vertical breadth (insurance, healthcare, public sector).
- SVA System Vertrieb Alexander: Large German IT system house and Microsoft partner with deep enterprise presence across DACH. Directly competes with HanseVision on M365, SharePoint, and ITSM implementation mandates.
- Devoteam: European IT consultancy with a strong Microsoft/ServiceNow digital workplace practice. Comparable in platform focus and Mittelstand/mid-market positioning across DACH and broader Europe.
Broad incumbents
- T-Systems: Deutsche Telekom's IT services arm and a broad incumbent in the German enterprise IT market. Overlaps with HanseVision on managed workplace, collaboration, and ITSM, but at far greater scale.
- Avanade: Accenture/Microsoft joint venture specializing in Microsoft ecosystem services. A direct competitor on M365, Copilot, and ServiceNow digital workplace engagements for large enterprises.
- Capgemini: Global IT services firm with substantial DACH presence and a dedicated Microsoft/ServiceNow practice. Competes with HanseVision on large-enterprise digital workplace transformation RFPs.
- Sopra Steria: European IT services group with DACH operations covering digital workplace, ITSM, and collaboration consulting. Comparable end-market and platform ecosystem.
Emerging players
- Powell Software: European ISV building intranet and employee experience solutions natively on Microsoft 365/SharePoint. Competes with HanseVision's SmartReach/SmartFind/SmartNavigation product layer.
- Valo Solutions: Nordic-headquartered Microsoft 365 intranet and digital workplace ISV. Adjacent product competitor to HanseVision's Smart-branded SharePoint/M365 portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
HanseVision social profiles
Digital presenceHanseVision financial estimates
Financial estimateRevenue estimate
Valuation estimate
HanseVision leadership team
Management profileNumber of profiles
Profiles8 records
HanseVision funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HanseVision M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HanseVision
What does HanseVision do?
HanseVision provides IT consulting, implementation, and managed services for digital workplace transformation in the DACH region, built around Microsoft 365, Atlassian (Jira/Confluence), ServiceNow, and Nintex platforms. The company also sells proprietary Smart-branded products — most notably SmartNow, a managed ITSM offering on ServiceNow targeted at mid-market companies — plus SmartReach, SmartFind, SmartNavigation, and SmartPermissions solutions for SharePoint/Microsoft 365 environments.
Is HanseVision a public or private company?
HanseVision is a private company. It is classified as corporate owned and is currently operating.
When was HanseVision founded?
HanseVision was founded in -1. It employs 11 to 50 people.
Where is HanseVision based?
HanseVision is headquartered in Hamburg, Germany, in the Europe region.
How does HanseVision make money?
Four revenue lines are on record. Professional Services & Consulting is the primary driver. The others are managed Services (SmartNow), support Services and licensing (resale).
Who are HanseVision's main competitors?
Direct peers on record are Allgeier, msg, SVA System Vertrieb Alexander and Devoteam. Broad incumbents are T-Systems, Avanade, Capgemini and Sopra Steria. Emerging players are Powell Software and Valo Solutions.
Does HanseVision have an API?
No public API is recorded for HanseVision.
What industry is HanseVision in?
HanseVision's product category is Digital Workplace IT Services. Its primary akta.pro industry code is BPAHAEAH, Digital Workplace & Collaboration Consulting, with a secondary code of BPAEAIAD, Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings). Its NAICS code is 54151 and its SIC code is 7370.