Compro Computer Services
Compro Computer Services is a privately held, regional IT services company founded in 1998 in Fairless Hills, Pennsylvania, serving the Delaware Valley with managed IT services, prepaid block support, computer/printer sales, and repair services for SMBs, households, nonprofits, healthcare, education, and government clients.
- Company typePrivate
- Founded1998
- HeadquartersYardley, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Compro Computer Services does
Compro Computer Services is a privately held, regional IT services company founded in 1998 and headquartered in Fairless Hills, Pennsylvania, serving the Delaware Valley market. The company provides computer and networking sales, repair services, and managed IT support to a diversified customer base spanning private clients, businesses of all sizes, nonprofit organizations, healthcare institutions, educational institutions, and government agencies.
The company's product portfolio rests on three pillars: (1) tiered managed services (Bronze, Silver, Gold) billed annually per computer, offering 24/7/365 monitoring of intrusion detection, backup status, event logs, and drive space, with escalating layers of anti-virus/anti-malware protection, cloud backup, drive cleaning, and incident response; (2) prepaid block time service agreements (10/20/40-hour blocks) at $100-$120/hour with guaranteed 2-hour response times; and (3) hardware sales of new and refurbished computers, printers, and accessories via a self-service online marketplace, complemented by break/fix repair services billed at $145/hour with a $70 diagnostic fee. Remote service delivery is enabled through a TeamViewer integration.
Compro's revenue model combines recurring subscription revenue (managed services and block agreements) with transactional hardware sales and professional-services break/fix work. The go-to-market is sales-led and relationship-driven, relying on the company website, the online marketplace, email newsletters, and direct phone/contact-form engagement. The business has been bootstrapped since founding with no disclosed external funding, acquisitions, or institutional investment.
Compro Computer Services firmographics
Firmographics- Name
- Compro Computer Services
- Legal name
- Compro Computer Services
- Website
- https://comprocomputer.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Compro Computer Services is a privately held, regional IT services company founded in 1998 in Fairless Hills, Pennsylvania, serving the Delaware Valley with managed IT services, prepaid block support, computer/printer sales, and repair services for SMBs, households, nonprofits, healthcare, education, and government clients.
- Ownership category
- akta.pro rank
Compro Computer Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Other Computer Related Services (541519), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)
- SIC
- Retail-Computer & Computer Software Stores (5734)
- akta.pro primary industry
- Computer Accessories & Consumables Retail (Cables, Adapters, Ink/Toner) (CRACABAH)
- akta.pro secondary industry
- Electronics & Tech Recommerce (Refurbished Devices) (CRAFAGAC)
Keywords
Where Compro Computer Services is headquartered
LocationHeadquarters
- HQ city
- Yardley
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Compro Computer Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring subscription-based managed service plans (Bronze, Silver, Gold tiers) providing continuous monitoring, help desk support, anti-virus/malware protection, cloud backup, and incident response. Billed annually per computer.
- Block Service Agreements: Prepaid hourly blocks (10, 20, or 40 hours) with discounted hourly rates and guaranteed response times. Provides budget predictability for IT services.
- Break/Fix Services: Time and materials service model with hourly billing at $145/hour for hardware, software, and networking repairs. $70 diagnostic fee waived if repair is completed.
- Product Sales: Sales of new and refurbished computers (laptops, desktops, all-in-ones), printers, printer accessories, networking equipment, software, and peripherals through online marketplace.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Bronze Plan - Per Computer, Billed Annually |
| Subscription | Annual | Silver Plan - Bronze Plus Enhanced Security |
| Subscription | Annual | Gold Plan - Silver Plus Extended Coverage |
| Subscription | Annual | 10-Hour Block Plan - $120/hour |
| Subscription | Annual | 20-Hour Block Plan - $110/hour |
| Subscription | Annual | 40-Hour Block Plan - $100/hour |
| Unit Pricing | Pay-as-you-go | Diagnostic Fee |
| Unit Pricing | Pay-as-you-go | Hardware/Software/Networking Service Rate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Compro Computer Services product offering
Product offeringCore offering
Compro Computer Services provides managed IT services, block-hour IT support agreements, and break/fix repair services for computers, printers, and networking equipment to businesses and consumers in the Delaware Valley region. The company also sells new and refurbished computers, printers, networking gear, and accessories through an online marketplace.
Product overview
Compro Computer Services operates as a regional IT services company offering a portfolio of managed services, block time service agreements, hardware sales, and repair services. The managed services division offers three tiered plans (Bronze, Silver, Gold) with escalating coverage including 24x7 monitoring, help desk support, security software, cloud backup, and incident resolution. The block time service agreements provide discounted hourly IT support in 10, 20, and 40-hour blocks with guaranteed response times. The company also sells new and refurbished computers, printers, and accessories through its Online Marketplace platform, while the services division handles repairs for computers, printers, and networking equipment.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed Services Holistic managed IT service plans offered in Bronze, Silver, and Gold tiers billed annually per computer. Includes 24x7x365 monitoring of intrusion detection, backup status, event logs, and drive status; help desk and on-site service; patch management; quarterly business reviews; anti-virus and anti-malware protection; cloud backup; drive cleaning; and included incident resolution. Designed for organizations seeking proactive rather than reactive IT management.
- Block Service Agreements Prepaid IT support blocks available in 10-hour, 20-hour, and 40-hour packages with discounted hourly rates and guaranteed 2-hour response time during normal business hours. Provides budget predictability for IT services with locked-in pricing.
- Computer and Printer Sales Sales of new and refurbished computers including laptops, desktops, and all-in-ones, plus printers, printer accessories, networking equipment, software, and peripherals for customers in the Delaware Valley region.
- IT Repair and Service Time-and-materials repair services for computers (upgrades, virus/malware removal, screen repairs, memory/hard drive issues, data recovery), printers and all-in-ones (ink/toner, paper feed, broken parts, receipt printers, plotters), and networking (new installations, repairs, data backup). Billed at $145 per hour with a 1-hour minimum and a $70 diagnostic fee waived upon repair completion.
- Online Marketplace Self-service e-commerce storefront for purchasing current computer and printer specials, expertly refurbished products, and ink and toner supplies. Updated regularly with fast shipping available.
Quantifiable outcome
- Reduce downtime through proactive 24/7/365 monitoring
- +2 more outcomes
Companies that use Compro Computer Services
Customer profileSegments7 records
Ideal customer profiles3 records
Compro Computer Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature2 records
Compro Computer Services partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Compro Computer Services competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: Franchise-based managed IT services network serving small and mid-sized businesses across North America with managed services, block hours, and hardware — directly comparable to Compro's SMB-focused IT services model.
Regional players
- Dataprise: Mid-Atlantic and U.S. regional managed IT services provider offering managed services, help desk, and cybersecurity to SMB and mid-market clients — comparable to Compro's regional MSP model with broader geographic reach.
- Single Path: Regional managed services provider offering IT support, monitoring, and managed services to SMB clients — directly comparable service mix and target customer profile.
- Intelligent Technical Solutions: Regional managed IT services and cybersecurity provider for SMBs across multiple U.S. regions — directly comparable managed services offering and SMB focus.
- Atomic Data: Midwest-based managed IT services and colocation provider offering managed services, help desk, and cloud services to SMB and enterprise — comparable managed services capabilities.
- Integris: East Coast managed IT services provider focused on SMB clients with proactive monitoring, help desk, and security services — closely comparable regional MSP model.
Emerging players
- CompassMSP: Regional MSP roll-up and managed services provider serving SMBs in the Northeast U.S. — comparable focus on managed services and proactive IT support with a geographic overlap in the Eastern U.S.
Broad incumbents
- Kaseya: Leading global provider of MSP software platforms (RMM, PSA, security) — comparable as the underlying technology backbone used by many MSPs like Compro, and a broader incumbent in the managed services ecosystem.
- ConnectWise: Major provider of MSP software and automation platforms (RMM, PSA, cybersecurity) — serves as both a vendor to and broader incumbent in the same managed services ecosystem Compro operates within.
- NinjaOne: Cloud-native endpoint management and RMM platform widely used by MSPs — comparable as a broader incumbent whose software powers the monitoring and management services Compro delivers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Compro Computer Services social profiles
Digital presenceCompro Computer Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Compro Computer Services leadership team
Management profileNumber of profiles
Compro Computer Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Compro Computer Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Compro Computer Services
What does Compro Computer Services do?
Compro Computer Services provides managed IT services, block-hour IT support agreements, and break/fix repair services for computers, printers, and networking equipment to businesses and consumers in the Delaware Valley region. The company also sells new and refurbished computers, printers, networking gear, and accessories through an online marketplace.
Is Compro Computer Services a public or private company?
Compro Computer Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Compro Computer Services founded?
Compro Computer Services was founded in 1998. It employs 11 to 50 people.
Where is Compro Computer Services based?
Compro Computer Services is headquartered in Yardley, United States, in the North America region.
How does Compro Computer Services make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are block Service Agreements, break/Fix Services and product Sales.
Who are Compro Computer Services's main competitors?
CMIT Solutions is listed as a direct peer. Regional players are Dataprise, Single Path, Intelligent Technical Solutions, Atomic Data and Integris. CompassMSP is listed as an emerging player. Broad incumbents are Kaseya, ConnectWise and NinjaOne.
Does Compro Computer Services have an API?
No public API is recorded for Compro Computer Services.
What industry is Compro Computer Services in?
Compro Computer Services's product category is Managed IT Services. Its primary akta.pro industry code is CRACABAH, Computer Accessories & Consumables Retail (Cables, Adapters, Ink/Toner), with a secondary code of CRAFAGAC, Electronics & Tech Recommerce (Refurbished Devices). Its NAICS code is 541513 and its SIC code is 5734.