Helping Hands Hawaii
A Honolulu-based 501(c)(3) nonprofit founded in 1974 providing social services—material goods, financial and benefit management, food-assistance enrollment, and language interpretation—to vulnerable families and individuals across Oahu and the State of Hawaii.
- Company typePrivate
- Founded1974
- HeadquartersHonolulu, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Helping Hands Hawaii does
Helping Hands Hawaii is a Honolulu-based 501(c)(3) nonprofit social services organization, incorporated in 1974 and tracing its origins to the 1941 Honolulu Council of Social Agencies' Volunteer Placement Bureau. It serves vulnerable Hawaii residents—struggling families, individuals experiencing poverty, houselessness, food insecurity and household instability, people with long-term illness or disability, and limited-English-proficiency communities—primarily across Oahu and the broader State of Hawaii. In 2025 the organization reported serving 27,000+ individuals and families, up from a general figure of 19,000+ cited on its homepage.
The organization operates a portfolio of interconnected programs rather than a single product. Core offerings include the Community Clearinghouse (free furniture, bedding, kitchenware and household goods plus emergency financial assistance), Representative Payee Services (management of SSI and RSDI Social Security benefits for those unable to manage their own finances), SNAP Outreach (food-assistance enrollment support), and the Bilingual Access Line (interpretation in over 250 languages including ASL). Seasonal initiatives include Ready to Learn (school-supply distribution) and Adopt a Family (holiday support). It is explicitly not a technology company; operations center on case management, benefit enrollment and material goods distribution, delivered via its Nimitz Highway headquarters and warehouse, community outreach events, and referrals from a network of 100+ nonprofit and community partners.
The revenue model combines private donations (individuals, families, corporations, foundations and trusts), government contracts with the City & County of Honolulu and the State of Hawaii, and select program service fees—including a $50 flat-rate furniture-pickup fee (with $25 surcharges for in-home or non-ground-level pickups) charged to donors by the Community Clearinghouse. Services are otherwise provided free to eligible clients. The organization is governed by a Board of Directors and a Young Leaders Board, with President & CEO Susan Furuta leading operations and employing an estimated 11–50 staff.
Helping Hands Hawaii firmographics
Firmographics- Name
- Helping Hands Hawaii
- Legal name
- Helping Hands Hawaii
- Website
- https://helpinghandshawaii.org
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- A Honolulu-based 501(c)(3) nonprofit founded in 1974 providing social services—material goods, financial and benefit management, food-assistance enrollment, and language interpretation—to vulnerable families and individuals across Oahu and the State of Hawaii.
- Ownership category
- akta.pro rank
Helping Hands Hawaii industry classification
Industry- Product category
- Social Services Nonprofit
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Community Food and Housing, and Emergency and Other Relief Services (6242)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Financial Assistance & Benefits Navigation Services (BPAGAEAK)
- akta.pro secondary industries
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Housing Assistance & Homeless Services (BPAGAEAB)
Keywords
Where Helping Hands Hawaii is headquartered
LocationHeadquarters
- HQ city
- Honolulu
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Helping Hands Hawaii business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Private Donations: Funded by private donations from individuals, families, corporations, foundations, and trusts. This is a primary funding source alongside government contracts.
- Government Contracts: Government contracts with the City & County of Honolulu and the State of Hawaii fund core program operations.
- Program Service Fees: Select program service fees support operations. Also includes fees for donation pickup services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Donation Pickup - Flat Rate |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Helping Hands Hawaii product offering
Product offeringCore offering
Helping Hands Hawaii is a 501(c)(3) nonprofit social services organization that provides free material assistance (furniture, household goods, school supplies), financial management for Social Security benefit recipients, SNAP food assistance enrollment, language interpretation services, emergency rent/utility assistance, and seasonal programs to vulnerable Hawaii residents. Core programs include Community Clearinghouse, Representative Payee Services, and SNAP Outreach, supplemented by seasonal initiatives.
Product overview
Helping Hands Hawaii operates as a social services nonprofit organization offering multiple interconnected programs that work together to support Hawaii's vulnerable populations. The core programs include Community Clearinghouse (material assistance and household items), Representative Payee Services (Social Security benefits management), SNAP Outreach (food assistance enrollment), and Bilingual Access Line (interpretation services). These are supplemented by seasonal initiatives including Ready to Learn (school supplies distribution) and Adopt a Family (holiday support). The programs collectively address food insecurity, housing instability, financial hardship, and language barriers to empower families toward self-sufficiency.
Differentiator
Problem solved
Functional benefit
Products and services
- Community Clearinghouse
Quantifiable outcome
- Served 27,000+ people in 2025
- +6 more outcomes
Companies that use Helping Hands Hawaii
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Helping Hands Hawaii technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Helping Hands Hawaii partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and supporting.
- First Insurance Company of Hawaii (FICOH)core10-year partnership through Adopt a Family program to provide vehicles to families in need. FICOH has collaborated with Helping Hands Hawaii and UNIBODY Autotech to gift refurbished cars to caregivers during difficult seasons. This partnership has removed major barriers to stability for multiple families.
- UNIBODY Autotechcore10-year partnership with FICOH and Helping Hands Hawaii to refurbish and donate vehicles to families through Adopt a Family. Hosted vehicle presentation at Waimanu Street location.
- Starbucks FoundationcoreNeighborhood Grant program where Starbucks employees nominate and vote for community organizations to receive grants. Helping Hands Hawaii has received grants every funding cycle since being nominated in 2022 by local Waikiki Starbucks district.
- Starbucks (Waikiki District)supportingLocal Starbucks stores host collection drives for school supplies (Ready to Learn) and holiday gifts (Adopt a Family). Brie Lacaille, district manager, has partnered with Community Clearinghouse for almost two years organizing volunteer efforts and donations.
- Ohana Health PlancoreOhana Health Plan Community Care Services (CCS) provides funding for the Representative Payee program and referral services for clients who need benefit management assistance.
- Hawaii Department of Human ServicescoreState agency that funds and collaborates on SNAP Outreach Program. SNAP is a federal nutrition assistance program administered by the state.
- Hawaii FoodbanksupportingCommunity partner providing additional food distribution events during federal government shutdowns and ongoing emergency food assistance.
- First Hawaiian BanksupportingDiamond Sponsor of Pā‘ina on the Course Golf Tournament. Also accepts Good Neighbor Fund donations at branch locations.
- Honolulu Cookie CompanysupportingPlatinum Sponsor of Ready to Learn 2026 program. Supports school supply distribution for keiki.
- American Savings BanksupportingBronze Sponsor of Ready to Learn 2026. Long-time partner supporting educational programs for Hawaii students.
- Diamond BakerysupportingPlatinum Sponsor of Community Clearinghouse program.
- ProServicesupportingGold Sponsor of Pā‘ina on the Course Golf Tournament.
- University of Hawaii Professional AssemblysupportingSilver Sponsor of Pā‘ina on the Course Golf Tournament.
- Hawaii Dental ServicesupportingKahala Pimentel, Wellness & Events Manager, serves on HHH Board of Directors. Silver sponsor of golf tournament.
- Pacific HondasupportingCommunity partner supporting Adopt a Family vehicle donation program.
- Prism GroupsupportingCommunity partner supporting Adopt a Family vehicle donation program.
- NAPAsupportingCommunity partner supporting Adopt a Family vehicle donation program with auto parts.
- PPG PaintssupportingCommunity partner supporting Adopt a Family vehicle donation program.
- CopartsupportingCommunity partner supporting Adopt a Family vehicle donation program.
- Hawaii Dental ServicesupportingSponsor of Adopt a Family 2025 program, helping ensure families and seniors facing hardship can celebrate with joy and dignity.
- Hawaii Police DepartmentsupportingWaikiki community police officer who previously worked at Helping Hands Hawaii facilitated partnership through Coffee With a Cop program.
- HECO (Hawaiian Electric)supportingContacted Helping Hands Hawaii's Bilingual Access Line to connect non-English speaking customers with interpretation services for billing assistance.
Scale indicators5 records
Helping Hands Hawaii competitors and assessment
Company assessmentDirect peers
- Catholic Charities Hawaii: Hawaii's largest multi-service social services nonprofit; operates food, housing, immigration, refugee resettlement, and case management programs funded by donations, government contracts, and parish support, making it the closest analog to Helping Hands Hawaii's integrated safety-net model.
- The Institute for Human Services (IHS Hawaii): Honolulu-based nonprofit providing emergency shelter, housing placement, and social services for people experiencing homelessness and hunger; directly comparable to Helping Hands Hawaii's Community Clearinghouse and Emergency Assistance programs in the same Oahu market.
- Hawaii Foodbank: Statewide food bank distributing to partner agencies and directly feeding food-insecure households; intersects with Helping Hands Hawaii's SNAP Outreach program and is listed as a partner, sharing the same donor and government funding ecosystem in Hawaii.
- Salvation Army Hawaiian & Pacific Islands Division: Multi-program nonprofit operating food distribution, emergency assistance, holiday giving (Angel Tree, red kettle), and case management in Hawaii; comparable in scope and donor-supported model to Helping Hands Hawaii's Adopt a Family and Emergency Assistance work.
- Goodwill Industries of Hawaii: Hawaii-based social enterprise nonprofit combining retail revenue with workforce development and community programs for vulnerable populations; shares the multi-program, donation-plus-fee funding structure and statewide Hawaii footprint.
- Aloha United Way: Hawaii's regional United Way affiliate coordinating workplace giving, nonprofit funding, and 211 information-and-referral services; comparable community-fundraising role and partner-network function within Hawaii's social services ecosystem.
- Hawaii Community Foundation: State's largest community foundation distributing philanthropic grants to nonprofits including Helping Hands Hawaii; comparable as a Hawaii-anchored institution that aggregates donations and redistributes funds to local safety-net providers.
- Volunteers of America Hawaii: Affordable housing, behavioral health, and social services nonprofit operating statewide in Hawaii; directly comparable in mission focus on vulnerable populations and reliance on government contracts plus private donations.
- Jewish Family Services of Hawaii: Honolulu-based nonprofit offering case management, benefits navigation, counseling, and senior services; smaller in scale but conceptually adjacent to Helping Hands Hawaii's case management and benefits-navigation role on Oahu.
Broad incumbents
- Feeding America: National umbrella for the U.S. food bank network (parent of Hawaii Foodbank); relevant as the broader incumbent in the food-insecurity segment that Helping Hands Hawaii's SNAP Outreach program operates in.
Market position
Strengths5 records
Weaknesses5 records
Key risks6 records
Key highlights7 records
Customer concentration
Helping Hands Hawaii social profiles
Digital presenceHelping Hands Hawaii financial estimates
Financial estimateRevenue estimate
Valuation estimate
Helping Hands Hawaii leadership team
Management profileNumber of profiles
Profiles12 records
Helping Hands Hawaii funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Helping Hands Hawaii M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Helping Hands Hawaii
What does Helping Hands Hawaii do?
Helping Hands Hawaii is a 501(c)(3) nonprofit social services organization that provides free material assistance (furniture, household goods, school supplies), financial management for Social Security benefit recipients, SNAP food assistance enrollment, language interpretation services, emergency rent/utility assistance, and seasonal programs to vulnerable Hawaii residents. Core programs include Community Clearinghouse, Representative Payee Services, and SNAP Outreach, supplemented by seasonal initiatives.
Is Helping Hands Hawaii a public or private company?
Helping Hands Hawaii is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Helping Hands Hawaii founded?
Helping Hands Hawaii was founded in 1974. It employs 11 to 50 people.
Where is Helping Hands Hawaii based?
Helping Hands Hawaii is headquartered in Honolulu, United States, in the North America region.
How does Helping Hands Hawaii make money?
Three revenue lines are on record. Private Donations are the primary driver. The others are government Contracts and program Service Fees.
Who are Helping Hands Hawaii's main competitors?
Direct peers on record are Catholic Charities Hawaii, The Institute for Human Services (IHS Hawaii), Hawaii Foodbank, Salvation Army Hawaiian & Pacific Islands Division, Goodwill Industries of Hawaii, Aloha United Way, Hawaii Community Foundation, Volunteers of America Hawaii and Jewish Family Services of Hawaii. Feeding America is listed as a broad incumbent.
Does Helping Hands Hawaii have an API?
No public API is recorded for Helping Hands Hawaii.
What industry is Helping Hands Hawaii in?
Helping Hands Hawaii's product category is Social Services Nonprofit. Its primary akta.pro industry code is BPAGAEAK, Financial Assistance & Benefits Navigation Services, with a secondary code of BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech). Its NAICS code is 624120 and its SIC code is 8300.