One Source Imaging
One Source Imaging is a locally-owned printer supplies retailer and managed print services provider in Eau Claire, Wisconsin, founded in 1986. It sells hardware, ink, and toner cartridges and offers repair, XpertView managed print programs, and nationwide shipping to Chippewa Valley SMBs and remote customers.
- Company typePrivate
- Founded1986
- HeadquartersEau Claire, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What One Source Imaging does
One Source Imaging is a privately-held, locally-owned retailer and managed print services provider founded in 1986 in Eau Claire, Wisconsin. The company primarily serves small and mid-sized businesses in the Chippewa Valley (Eau Claire, Chippewa Falls, Altoona, Menomonie, Osseo) and extends nationwide through a 35-warehouse fulfillment network. It operates as an authorized dealer for four major printer OEMs: Epson (Platinum Dealer, one of only four in Wisconsin), Canon (imageCLASS Premier Partner), HP (Partner Reseller), and Zebra Technologies, which together span entry-level desktop laser MFPs through enterprise inkjet production devices and industrial labeling hardware.
The product portfolio spans three layers. Hardware sales cover desktop laser MFPs (Canon imageCLASS MF465dw at $299 retail, imageCLASS MF240/230 series at $189-$299), enterprise inkjet MFPs (Epson WorkForce Enterprise AM-C4000/AM-C5000/AM-C6000/C21000/M21000 up to 100 ppm, AM-M5500 at 55 ISO ppm introduced March 2025), and industrial labeling printers (Zebra industrial, desktop, mobile, print engines, and RFID lines added May 2025). Consumables include OEM and remanufactured inkjet and toner cartridges, ribbons, thermal rolls, and roll paper for receipt and credit card terminals. The differentiated internal technology is XpertView Print Management, a remote monitoring platform that tracks page counts, supply levels, service history, and error codes to enable proactive maintenance and auto-ordering.
The business model combines transactional hardware and consumables sales, break-fix repair services (with a 90-day parts and labor warranty), and recurring managed print services via XpertView priced on a fixed cost-per-page basis. Go-to-market is relationship-led through phone, email, and walk-in at the downtown Eau Claire headquarters, augmented by nationwide shipping at ground rates with next-day delivery to ~96% of the US population. Premium OEM dealership authorizations and a 39-year operating history underpin local market position; no public revenue figures or external funding are disclosed, and the company is owned and operated locally by Chris Solberg.
One Source Imaging firmographics
Firmographics- Name
- One Source Imaging
- Legal name
- One Source Imaging
- Website
- https://1sourceimaging.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- One Source Imaging is a locally-owned printer supplies retailer and managed print services provider in Eau Claire, Wisconsin, founded in 1986. It sells hardware, ink, and toner cartridges and offers repair, XpertView managed print programs, and nationwide shipping to Chippewa Valley SMBs and remote customers.
- Ownership category
- akta.pro rank
One Source Imaging industry classification
Industry- Product category
- Office Printing Solutions
- NAICS
- Printing and Related Support Activities (3231), Photographic Film, Paper, Plate, Chemical, and Copy Toner Manufacturing (325992), Printing (32311)
- SIC
- Printing Trades Machinery & Equipment (3555), Wholesale-Paper & Paper Products (5110)
- akta.pro primary industry
- Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK)
- akta.pro secondary industries
- Receipt, Label & Card Printers (Thermal/Impact) (HDACAKAD), Thermal & Label Printers (HDACAEAC), Production & High-Volume Printing Systems (HDACAEAJ)
Keywords
Where One Source Imaging is headquartered
LocationHeadquarters
- HQ city
- Eau Claire
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
One Source Imaging business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Supply Chain, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Ink & Toner Cartridge Sales: Sale of original and aftermarket/remanufactured inkjet cartridges, toner cartridges, ribbons, and thermal rolls. Both genuine OEM and remanufactured options available.
- Printer & Copier Sales: Sales of new and refurbished printers, copiers, and multifunction printers (MFPs) including brands such as Epson, Canon, HP, and Zebra.
- Printer Repair & Maintenance Services: On-site printer repair services with 90-day warranty on parts and labor. Preventive maintenance visits and maintenance contracts available.
- XpertView Managed Print Services: Managed print services program offering remote monitoring, proactive cartridge/parts/service delivery, fleet optimization, and fixed-cost-per-page pricing model.
- Shipping Labels & Business Forms: Shipping labels for multiple carriers, custom-printed laser checks, business forms, and roll paper for receipts and credit card terminals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Canon imageCLASS MF240/230 series entry-level MFPs |
| Subscription | Monthly | HP Instant Ink subscription service |
| Other | Pay-as-you-go | On-site printer repair service |
| Subscription | Monthly | XpertView Managed Print Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
One Source Imaging product offering
Product offeringCore offering
One Source Imaging sells ink and toner cartridges (both OEM and remanufactured), new and refurbished printers/copiers/MFPs from Epson, Canon, HP, and Zebra, plus shipping labels, custom laser checks, business forms, and roll paper. The company also provides on-site printer repair and maintenance services and operates XpertView Print Management, a managed print services program offering remote monitoring, proactive auto-ordering of supplies, fleet optimization, and fixed cost-per-page pricing.
Product overview
One Source Imaging is a locally-owned printing supplies retailer and managed print services provider based in Eau Claire, Wisconsin, serving the Chippewa Valley area since 1986. The company operates as an authorized dealer for major printer brands including Epson (Platinum Partner), Canon (Premier Partner), HP, and Zebra. Their core product offerings center on printing consumables (ink/toner cartridges, both OEM and aftermarket/remanufactured), printer sales and service, and managed print services through their XpertView Print Management platform. The product portfolio spans multiple printer and copier lines: Epson WorkForce Enterprise Series (AM-C4000/AM-C5000/AM-C6000/C21000/M21000) for high-volume color and monochrome production, Epson WorkForce Pro C579R for small business, Canon imageCLASS MF465dw and MF743cdw for desktop laser printing, HP Color LaserJet for enterprise color printing, and Zebra industrial/desktop/mobile/RFID printers for labeling and shipping applications. Additional offerings include custom checks and forms, shipping labels, and roll paper for various POS and receipt printers. Their managed print services provide remote printer monitoring, auto-ordering, fleet optimization, and fixed-cost per-page pricing through the XpertView platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Ink & Toner Cartridges Wide selection of inkjet cartridges, toner cartridges, ribbons, and thermal rolls for various printer brands including HP, Epson, Canon, and Brother. Available in both genuine OEM and aftermarket/remanufactured options, with 1,000+ cartridges in stock and access to 10,000+ items. Sold to local Chippewa Valley businesses and shipped nationwide.
- Printer & Copier Sales Sales of new and refurbished printers, copiers, and multifunction printers (MFPs) ranging from entry-level to department-level equipment. Customers are helped to select machines based on page volume and cost-per-page requirements.
- Printer Repair & Maintenance Printer repair service with same-day diagnosis, 90-day warranty on parts and labor, preventive maintenance visits, and maintenance contracts. Loaner equipment is offered during repairs. Minimum on-site rate of $49 including local travel.
- Shipping Labels & Equipment Shipping labels for all major carriers with fast free delivery. Includes thermal roll labels and sheet labels for small-volume shippers, and is compatible with Spee-Dee Delivery shipping software.
- Custom Checks & Forms Custom-printed laser checks, matching envelopes, and business forms with fast turnaround and 30-50% savings compared to typical pricing.
- Roll Paper Bond paper, thermal paper (BPA-free), carbonless paper, and pre-printed roll paper for credit card terminals, cash registers, and fax machines.
- XpertView Print Management (Managed Print Services) Managed print services program that remotely monitors printers and MFPs, tracks page counts, supply levels, service history, and error codes, provides proactive cartridge and service delivery, optimizes the printer fleet, and offers fixed cost-per-page pricing. Targets enterprise and department-level customers.
- Epson WorkForce Enterprise Series (AM-C4000, AM-C5000, AM-C6000, C21000, M21000) Enterprise printer line combining high-quality printing, scanning, copying, and faxing with Wi-Fi connectivity and cloud integration. Speeds up to 100 pages per minute using DURABrite Ink and PrecisionCore technology. Designed for high-volume business printing with low power consumption.
- Epson WorkForce Enterprise AM-M5500 Monochrome multifunction printer with 55 ISO ppm print speed, PrecisionCore Heat-Free technology, recommended monthly print volume of 8,000-60,000 pages, lowest power consumption in class, designed for high-demand environments.
- Canon imageCLASS MF465dw Black & white all-in-one laser printer with 42 ppm print speed, 50-sheet duplex ADF, 5-inch color touchscreen, cloud connectivity to Dropbox/Google Drive/OneDrive, optional 550-sheet paper tray, and print/scan/copy/fax functions. ENERGY STAR certified and EPEAT Silver rated.
- Epson WorkForce Pro C579R Color multifunction copier with high-capacity ink cartridges (50,000 pages black, 20,000 pages color), 50-sheet dual-scanning ADF, network/wireless/USB connectivity, scan-to-email/cloud/network, and automatic duplex printing.
- Zebra Printers (Industrial, Desktop, Mobile, Print Engines, RFID) Full range of Zebra thermal printing solutions including ZT600 and ZT400 Series industrial printers, ZD620 and ZD420 desktop printers, ZQ600 and ZQ500 mobile printers, ZE500 print engines, and ZT411 RFID printers for warehouse, shipping, and production environments.
- Zebra Labeling Supplies Thermal roll labels, sheet labels (1/4 sheet, half-sheet, full-sheet), thermal transfer ribbons (wax, resin, wax/resin), receipt paper, and RFID labels compatible with Zebra printers and other thermal printer brands.
Quantifiable outcome
- Same-hour local delivery available
- +7 more outcomes
Companies that use One Source Imaging
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles4 records
One Source Imaging technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
One Source Imaging partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- EpsoncoreAuthorized Epson Platinum Dealer - one of only 4 Platinum dealers in Wisconsin. Offers the full line of Epson WorkForce Enterprise printers (AM-C4000, AM-C5000, AM-C6000, C21000, M21000) and WorkForce Pro products. Receives up to 5-year warranty coverage and lifetime page rating support for enterprise units.
- CanoncoreAuthorized Canon imageCLASS Premier Partner carrying the full line of Canon imageCLASS products. Specializes in imageCLASS laser MFPs and laser printers.
- HPcoreAuthorized HP partner reseller offering HP printers, supplies, and services. Also provides a line of reused HP cartridges compatible with HP Dynamic Security.
- Zebra TechnologiescoreCarries the full range of Zebra printers including industrial (ZT600, ZT400), desktop (ZD620, ZD420), mobile (ZQ600, ZQ500), print engines (ZE500), and RFID printers (ZT411). Also offers Zebra Certified Supplies including thermal transfer ribbons and RFID labels.
- Spee-Dee DeliveryminorRecommended supplier for Spee-Dee Delivery shipping software users. Thermal roll labels guaranteed to work with Spee-Dee shipping software.
- XeroxminorThrough industry partnerships and relationships, connects customers with trained professionals for Xerox Versant family of presses. Not a direct dealer but provides access to Xerox production print solutions.
Scale indicators9 records
Recent moves5 records
Expansion highlights5 records
One Source Imaging competitors and assessment
Company assessmentDirect peers
- Supplies Network: Distributor of imaging supplies and managed print services serving dealers and end-users nationwide; directly comparable as a print consumables and equipment distributor with an MPS component.
- Katun: Independent distributor of aftermarket imaging supplies (toner, ink, parts) for office equipment; closely comparable business model focused on consumables distribution to dealers and resellers.
- DEX Imaging: Office equipment dealer and managed print services provider offering sales, service, and supplies across multiple OEM brands; comparable multi-brand authorized dealer model with MPS offerings.
- Marco Technologies: Managed print services and office technology provider in the Midwest serving SMB and enterprise clients; comparable authorized dealer + MPS business serving a regional footprint.
- NovaCopy: Authorized dealer for Canon, HP, and other printer OEMs offering sales, managed print services, and supplies; comparable multi-brand dealer model with similar GTM focus on local business customers.
- Image Source (printing supplies): Printing supplies and equipment retailer offering ink, toner, printers, and repair services; comparable product mix and small-dealer business model.
- Cartridge World: Franchise-based retailer specializing in remanufactured printer cartridges and toner; comparable consumables-focused retail model with both OEM and aftermarket offerings.
- 1ink.com: Online retailer of compatible and remanufactured printer ink and toner cartridges; comparable aftermarket consumables model, though distribution is purely e-commerce rather than local.
Broad incumbents
- Gordon Flesch Company: Midwest office equipment and document management provider with copier/printer sales, MPS, and broader office technology offerings; comparable core MPS business but operates at significantly larger scale and broader portfolio.
- Zebra Technologies: Manufacturer of industrial, desktop, mobile, and RFID thermal printers plus certified supplies; One Source is a downstream channel partner/reseller of Zebra, making it both a peer-adjacent OEM and a relevant comparable for Zebra category dynamics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
One Source Imaging social profiles
Digital presenceOne Source Imaging compliance and trust
Trust signalCompliance2 records
One Source Imaging financial estimates
Financial estimateRevenue estimate
Valuation estimate
One Source Imaging leadership team
Management profileNumber of profiles
Profiles1 record
One Source Imaging funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
One Source Imaging M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about One Source Imaging
What does One Source Imaging do?
One Source Imaging sells ink and toner cartridges (both OEM and remanufactured), new and refurbished printers/copiers/MFPs from Epson, Canon, HP, and Zebra, plus shipping labels, custom laser checks, business forms, and roll paper. The company also provides on-site printer repair and maintenance services and operates XpertView Print Management, a managed print services program offering remote monitoring, proactive auto-ordering of supplies, fleet optimization, and fixed cost-per-page pricing.
Is One Source Imaging a public or private company?
One Source Imaging is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was One Source Imaging founded?
One Source Imaging was founded in 1986. It employs 1 to 10 people.
Where is One Source Imaging based?
One Source Imaging is headquartered in Eau Claire, United States, in the North America region.
How does One Source Imaging make money?
Five revenue lines are on record. Ink & Toner Cartridge Sales are the primary driver. The others are printer & Copier Sales, printer Repair & Maintenance Services, xpertView Managed Print Services and shipping Labels & Business Forms.
Who are One Source Imaging's main competitors?
Direct peers on record are Supplies Network, Katun, DEX Imaging, Marco Technologies, NovaCopy, Image Source (printing supplies), Cartridge World and 1ink.com. Broad incumbents are Gordon Flesch Company and Zebra Technologies.
Does One Source Imaging have an API?
No public API is recorded for One Source Imaging.
What industry is One Source Imaging in?
One Source Imaging's product category is Office Printing Solutions. Its primary akta.pro industry code is HDACAEAK, Managed Print Hardware (Fleet/Departmental Printers), with a secondary code of HDACAKAD, Receipt, Label & Card Printers (Thermal/Impact). Its NAICS code is 3231 and its SIC code is 3555.