Taylored Systems
Taylored Systems is a Noblesville, Indiana-based managed IT services provider offering integrated voice, data, security, cloud, and structured cabling solutions to SMBs and enterprise customers across Indiana and surrounding Midwest states.
- Company typePrivate
- Founded1981
- HeadquartersNoblesville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Taylored Systems does
Taylored Systems, LLC is an Indiana-based managed IT services and technology integration provider headquartered in Noblesville that delivers managed IT, cloud, voice, security, and structured cabling solutions to small and medium-sized businesses and enterprise customers across Indiana and surrounding Midwest states. The company's portfolio spans five service categories: Managed IT Services (network infrastructure, consulting, remote monitoring, cybersecurity); Cloud Services (cloud-hosted PBX, cloud storage and backups, cloud computing); Voice Solutions (NEC and Zultys business phone systems, unified communications, contact centers, sound masking, paging, carrier services, VoIP); Security Solutions (access control and AI-enabled video surveillance through Verkada, Hanwha, Avigilon, and Milestone partnerships); and Structured Cabling (data, network, fiber optic, and 10 Gigabit Ethernet installation with BICSI-certified staff and RCDD designers). Taylored operates as a true managed service provider, reselling and integrating solutions from a broad technology partner roster while bundling voice, data, and security under a single vendor relationship. Revenue mechanics are split across recurring managed services contracts, subscription/UCaaS billing, professional services for cabling and infrastructure projects, and hardware sales for surveillance and access control deployments; pricing is custom and quote-based on monthly billing cadence. The go-to-market is consultative direct sales supported by inside sales, 24/7 dispatch, a referral program, and content marketing across the company's web properties. Notable customers include Nestlé (since 2006), J.C. Hart Company, CarDon & Associates (24 senior living communities), Cooper Tire & Rubber, TOA Winchester, Maxxis Tires, KEMBA Credit Union, and the City of Greenwood. The company was founded by Bill Taylor circa 1981, acquired by New Lisbon Holdings in September 2021 (when founder Taylor retired and Amy Hart-Ramey assumed the President & GM role), and is being acquired by ISG Technology in June 2026 as part of a regional consolidation move.
Taylored Systems firmographics
Firmographics- Name
- Taylored Systems
- Legal name
- Taylored Systems, LLC
- Website
- https://taylored.com
- Company type
- Private
- Founded year
- 1981
- Operating status
- Acquired
- Headcount range
- 11–50 employees
- Short description
- Taylored Systems is a Noblesville, Indiana-based managed IT services provider offering integrated voice, data, security, cloud, and structured cabling solutions to SMBs and enterprise customers across Indiana and surrounding Midwest states.
- Ownership category
- akta.pro rank
Taylored Systems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)
- akta.pro secondary industries
- Identity & Access Management (IAM) Administration Services (BPAEABAJ), Identity & Access Management (IAM) Managed Services (BPAEADAE)
Keywords
Where Taylored Systems is headquartered
LocationHeadquarters
- HQ city
- Noblesville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Taylored Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
Revenue model
- Managed IT Services: Ongoing managed IT services including cloud computing, data backup, recovery, network infrastructure, and IT partnership support. Operates as a true managed service provider helping companies streamline operations through technology.
- Voice & Communication Solutions: VoIP phone systems, hosted unified communications (UCaaS), conference and collaboration tools, call center solutions, and interoffice voice connectivity. Both hosted and on-premise voice solutions.
- Structured Cabling & Infrastructure: Fiber optic cabling, copper cabling, structured data cabling design, equipment room buildouts, network rack and stack, and interoffice data connectivity. Includes BICSI-certified professionals and RCDD designers.
- Security Solutions: Video surveillance with AI integration, access control systems with remote management, IP video surveillance and monitoring, integrated with existing IT infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom Solutions - Quote-based pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Taylored Systems product offering
Product offeringCore offering
Taylored Systems is a managed service provider that designs, installs, and supports integrated technology solutions for businesses across Indiana. Their portfolio spans managed IT services, cloud computing and hosted PBX, voice and unified communications, physical security (access control and video surveillance), and structured cabling (copper, fiber, and 10GbE). Services are delivered as one integrated contract covering voice, data, and security infrastructure from design through installation and 24/7 ongoing support.
Product overview
Taylored Systems is an integrated managed IT services provider offering a comprehensive portfolio of technology solutions organized into five core service categories: Managed IT Services (IT management, consulting, network infrastructure, and monitoring), Cloud Services (Cloud Hosted PBX, Cloud Storage/Backups, and Cloud Computing), Voice Solutions (Business Phone Systems, Unified Communications, Contact Centers, Sound Masking, Paging, Carrier Services, and VoIP Services), Security Solutions (Access Control, Video Surveillance with AI analytics, and School CCTV), and Structured Cabling (Data/Network Cabling, Fiber Optic, 10 Gigabit Ethernet, and New Office Planning). The company operates as a managed service provider that resells and implements solutions from technology partners including NEC, Zultys, Fortinet, Hanwha, Avigilon Alta, Milestone, and Verkada. Services span the full technology lifecycle from design and installation through ongoing maintenance and 24/7 support, serving SMB and enterprise customers across Indiana. The portfolio is unified through the company's one-stop-shop approach, where a single provider handles voice, data, security, and IT needs with certified technicians and manufacturer partnerships.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management for businesses including network infrastructure, hardware, software, cybersecurity, and ongoing technical support delivered as a managed service partnership.
- Business Internet & Networking Network connectivity solutions including internet access, SD-WAN, and network infrastructure services for businesses.
- IT Consulting Technology advisory services including IT assessments, security assessments, and technology strategy consulting for SMB and enterprise customers.
- Remote Network Monitoring and Management 24/7 network monitoring, performance analysis, and proactive infrastructure management delivered as a managed service.
- Cloud Hosted PBX Cloud-based business phone system providing hosted VoIP telephony with caller ID, unified voicemail, auto attendant, and mobile app access.
- Cloud Storage and Backups Data backup and recovery solutions for business continuity including managed backup services and cloud storage infrastructure.
Quantifiable outcome
- Go from contract to installation in just four weeks
- +1 more outcomes
Companies that use Taylored Systems
Customer profileNamed customers15 records
Segments7 records
Taylored Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability4 records
Feature3 records
Taylored Systems partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- FortinetcoreStrategic technology partner providing security solutions including Fortinet hardware (SD-WAN firewalls) and Fortinet-based cybersecurity implementations for customer networks.
- NECcoreAuthorized NEC dealer providing NEC business phone systems including NEC SL2100 and other NEC telephone solutions to customers.
- ZultyscoreAuthorized Zultys dealer offering Zultys MXIE, ZAC, and Zultys Cloud Service VoIP solutions. Extensive implementation experience with Zultys on-premise and cloud phone systems.
- VerkadacoreCloud-based video surveillance and security camera systems partner. Implemented across multiple CarDon & Associates senior living communities.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Taylored Systems competitors and assessment
Company assessmentDirect peers
- ThrottleNet: St. Louis-based managed IT services and UCaaS provider serving SMB and mid-market clients across the Midwest with a comparable integrated technology stack. ThrottleNet's mix of managed IT, cloud, and unified communications closely mirrors Taylored Systems' service portfolio and regional go-to-market.
- US Signal: Grand Rapids, Michigan-based managed IT, cloud, and connectivity provider serving Midwest enterprises and SMBs. US Signal competes with Taylored in adjacent Midwest states for managed services and voice contracts, with a similar mix of carrier services and IT management.
- Single Path: Cleveland-based managed IT services provider serving SMB and mid-market clients in the Midwest with managed services, cloud, and unified communications. Single Path is comparable in size and service mix to Taylored and competes for similar regional accounts.
- Dataprise: Columbia, Maryland-based managed IT services provider with a national footprint serving SMB through enterprise clients. Dataprise's MSP-plus-UCaaS model and mid-market target overlap significantly with Taylored Systems' positioning under ISG.
- CBTS (Cincinnati Bell Technology Solutions): Ohio-based telecom and managed IT services arm of Cincinnati Bell providing UCaaS, managed services, and network infrastructure. CBTS overlaps with Taylored's voice, network, and managed IT offerings for enterprise clients in the Ohio-Indiana-Michigan corridor.
- Netgain Technology: Midwest-based managed IT and cloud services provider focused on SMB and mid-market clients with managed cloud, security, and support offerings. Netgain's service profile and target market closely resemble Taylored's, making it a comparable operating model.
- Ntiva: Mid-Atlantic managed IT and unified communications provider with national reach serving SMB and mid-market clients. Ntiva competes with Taylored for enterprise IT services and cloud-hosted voice contracts, particularly where customers are evaluating regional MSPs.
Broad incumbents
- ConvergeOne: National unified communications, contact center, and managed services provider (now part of SHI/CCV). ConvergeOne operates at significantly larger scale than Taylored but overlaps on UCaaS and managed services for mid-market and enterprise customers in the same verticals.
- Windstream Enterprise: National telecom and managed services provider offering UCaaS, managed network, and security for SMB and enterprise customers. Windstream competes with Taylored on voice and network services and operates with substantially greater scale and geographic reach.
Emerging players
- Nextiva: Cloud-native UCaaS and contact center platform serving SMB and mid-market customers with self-service onboarding. Nextiva is both a competitor (offering direct-to-customer alternatives to Taylored's hosted PBX practice) and a partner-ecosystem peer in the broader unified communications market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Taylored Systems social profiles
Digital presenceTaylored Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Taylored Systems leadership team
Management profileNumber of profiles
Taylored Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Taylored Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Taylored Systems
What does Taylored Systems do?
Taylored Systems is a managed service provider that designs, installs, and supports integrated technology solutions for businesses across Indiana. Their portfolio spans managed IT services, cloud computing and hosted PBX, voice and unified communications, physical security (access control and video surveillance), and structured cabling (copper, fiber, and 10GbE). Services are delivered as one integrated contract covering voice, data, and security infrastructure from design through installation and 24/7 ongoing support.
Is Taylored Systems a public or private company?
Taylored Systems is a private company. It is currently acquired.
When was Taylored Systems founded?
Taylored Systems was founded in 1981. It employs 11 to 50 people.
Where is Taylored Systems based?
Taylored Systems is headquartered in Noblesville, United States, in the North America region.
How does Taylored Systems make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are voice & Communication Solutions, structured Cabling & Infrastructure and security Solutions.
Who are Taylored Systems's main competitors?
Direct peers on record are ThrottleNet, US Signal, Single Path, Dataprise, CBTS (Cincinnati Bell Technology Solutions), Netgain Technology and Ntiva. Broad incumbents are ConvergeOne and Windstream Enterprise. Nextiva is listed as an emerging player.
Does Taylored Systems have an API?
No public API is recorded for Taylored Systems.
What industry is Taylored Systems in?
Taylored Systems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAIAD, Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings), with a secondary code of BPAEABAJ, Identity & Access Management (IAM) Administration Services. Its NAICS code is 541513 and its SIC code is 7373.