What Patient Journey App does

Patient Journey App, operated by Interactive Studios B.V. and headquartered in 's-Hertogenbosch, Netherlands (part of Performation Groep), is a cloud-based mobile and web platform that enables healthcare institutions to deliver personalised patient communication, education, and remote monitoring. Founded circa 2014 and operating with approximately 1–10 employees, the platform combines a patient-facing app (iOS, Android) with a healthcare-provider Content Management System (CMS). Three primary modules — Telemonitoring, Personal Education (push-notification-driven content delivery), and Digital Communication (integrated chat and video calling) — sit alongside specialty modules: an Orthopaedic Intake questionnaire, a validated Digital Headache Diary, a Symptom Diary for palliative-care telemonitoring, a Bowel Cancer Screening module, a Neuromodulation module, and a Digital Health Centre chronic-condition initiative.

The platform's technology stack integrates validated clinical algorithms (e.g., for headache-day determination and 0–10 symptom-burden scoring), PROMs/PREMs collection, a JSON REST API for external-system management, and EHR writeback via a HiX Digital Health Services integration (through the Chipsoft partnership), with bidirectional data flow into institutional Electronic Patient Records. A German sub-brand, Thieme TeleCare, delivers 100+ chronic-condition coaching pathways on the same technology base, including programmes for health insurers.

The company sells on a B2B SaaS subscription basis — typically multi-year, quote-based contracts with public pricing unavailable — to hospitals, specialty clinics, mental-health institutions, and digital-health providers serving health insurers across the Netherlands, Belgium, the United Kingdom, Germany, and Canada. Patient access is free; institutional adoption is supported through EHR channel partnerships, peer-reviewed clinical evidence (publications in venues such as JMIR mHealth and uHealth), case-study marketing, and referral from existing hospital clients. The platform reports over 100 institutional customers, 1M+ patients reached, and 150+ deployed patient journeys, and is certified to ISO 27001, ISO 9001, NEN 7510, and CE Mark.

Name

Patient Journey App

Legal name

Interactive Studios B.V.

Website

https://patientjourneyapp.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Patient Journey App is a B2B SaaS platform, operated by Interactive Studios B.V. in 's-Hertogenbosch, Netherlands, that enables hospitals, specialty clinics and mental-health institutions to deliver personalised patient education, telemonitoring and digital communication via a mobile app and EHR-integrated workflows.

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

All Other Outpatient Care Centers (621498)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Patient Education, Content & Personalized Journey Orchestration (HLACAEAE), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Patient engagement software
• Healthcare telemonitoring platform
• Remote patient monitoring
• Patient journey management
• EHR integration software

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Institution SaaS Subscription: Patient Journey App is sold to healthcare institutions (hospitals, clinics, mental health institutions) on a SaaS subscription basis. Institutions pay for access to the platform, custom patient journeys, and support services. Pricing is not publicly disclosed and is likely structured per institution based on number of journeys, patient volumes, and modules used.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Patient Journey App is an all-in-one cloud-based patient engagement SaaS platform that enables healthcare institutions to guide patients through personalised treatment journeys using mobile and web apps. It bundles telemonitoring (real-time symptom tracking with PROMs/PREMs and alerts), personalised education (push-notification timelines managed via a CMS), and digital communication (in-app chat and video), and integrates bidirectionally with hospital EHRs such as HiX. The platform is configured by clinical teams and configured patient journeys span 150+ care pathways across specialties including oncology, orthopaedics, neurology, palliative care, mental health, and bariatrics.

Product overview

Patient Journey App is a unified all-in-one healthcare platform delivered by Interactive Studios, consisting of a core mobile application (available on iOS and Android) and a configurable Content Management System (CMS). The platform's three primary modules — Telemonitoring, Personal Education, and Digital Communication (chat and video calling) — work together within the app to guide patients through personalized timelines. Supporting modules include an Orthopaedic Intake module (intelligent pre-appointment questionnaire), a Digital Headache Diary (validated algorithm-based migraine monitoring), a Symptom Diary for palliative telemonitoring, a Bowel Cancer Screening module, and a Neuromodulation treatment guidance module. A separate sub-brand, Thieme TeleCare, serves the German market with chronic condition coaching pathways. A JSON REST API enables external healthcare systems (including HiX and EPRs) to integrate with and manage the platform programmatically.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient Journey App Platform All-in-one cloud-based patient engagement SaaS platform combining telemonitoring, personalised education and digital communication, delivered as a mobile (iOS/Android) and web application. Sold to healthcare institutions on subscription, with 150+ configurable patient journeys used by 100+ hospitals and 1M+ patients.
• Telemonitoring module

Quantifiable outcome

• Patients using the app have 52% higher actual medical knowledge than patients without the app (study of 213 patients across 6 hospitals)
• +5 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability7 records

Feature6 records

Partnerships

One partnership is on record.

• Performation GroepcoreStrategic or Co-development PartnerPatient Journey App is a product of Interactive Studios B.V., which is part of Performation Groep. Performation Groep is a group of companies operating in the healthcare technology sector.

Scale indicators9 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• CipherHealth: US-based patient engagement platform offering outreach, rounding, and post-discharge follow-up. Comparable in solving patient communication, education, and PROMs collection for hospitals.
• Lumeon: Patient journey orchestration platform for health systems that automates care pathways and patient communications. Directly comparable in its emphasis on configurable patient journeys and EHR-integrated workflows.
• Luscii: Dutch remote patient monitoring and virtual care platform. Closest direct peer given overlapping home geography, hospital customer base, and remote-monitoring/telemonitoring focus for chronic and post-acute care.
• GetWellNetwork: Patient engagement platform acquired by Health Catalyst, providing interactive patient care, education, and post-acute follow-up. Overlaps with Patient Journey App's personal education and digital communication modules.
• SeamlessMD: Digital care journey platform for surgery, oncology, and chronic disease. Directly comparable in delivering procedure-specific patient education, remote monitoring, and PROMs capture integrated with the EHR.
• Awell Health: Belgian-headquartered care pathway orchestration platform for providers and payers. Comparable as a European peer in configurable clinical pathways with EHR integration.
• Force Therapeutics: Digital care journey platform for musculoskeletal and perioperative care. Comparable in guiding patients through procedure-specific pathways with patient-reported outcomes and EHR integration.
• Wellbe: Patient navigation and care journey platform focused on episode-based care, including orthopaedics and bariatrics. Overlaps with Patient Journey App's specialty modules such as orthopaedic intake and bariatric guidance.

Broad incumbents

• WebMD Ignite (Krames): Large-scale patient education and engagement vendor serving health systems across the US. Comparable in delivering condition-specific educational content, but operates as a broad portfolio player rather than a configurable patient journey platform.

Regional players

• Verklizan: Dutch telecare and remote care platform primarily serving the Benelux market. Comparable in remote patient monitoring capability, but with a regional focus on elderly/long-term care rather than acute hospital journeys.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Patient Journey App