BizCare

What BizCare does

BizCare, Inc. is a privately held managed IT services provider (MSP) and cybersecurity firm headquartered in Lafayette, California. Founded in 2009 and operating with 1–10 employees, the company targets U.S. small and medium-sized businesses (10–500 employees) with a stated specialization in property management and real-estate operators running mixed portfolios. Its core offering is organized around the proprietary Five-to-Thrive IT Foundation framework, which bundles five managed-technology pillars: network transformation, communications (VoIP, video, contact center), cyber-hygiene, cloud migration, and community defense, complemented by PrivateCloud infrastructure, the BizCare Service Desk portal, and specialty services such as Cyber Risk Assessment and virtual CISO (vCISO) engagements.

The underlying technology stack is delivered through deep channel partnerships with Cisco (Security Cloud, Duo, Umbrella, XDR, Meraki, Secure Endpoint) and Microsoft (Microsoft 365, Azure, Secure Endpoint, Viva Insights, Copilot), positioning BizCare as an integration layer rather than an independent software vendor. Proprietary differentiation is limited to PrivateCloud and the Five-to-Thrive methodology, with no patents, no proprietary AI models, and no disclosed certifications.

BizCare generates revenue primarily through recurring managed services subscriptions (24x7 IT support, cybersecurity monitoring, network and cloud management) supplemented by project-based professional services for migrations, security assessments, and implementation work. Pricing is custom-quoted and not publicly disclosed. Go-to-market relies on a direct field-sales and inside-sales motion in the San Francisco Bay Area (Lafayette, Berkeley, Oakland, Orinda), supported by a referral program, educational content, and an aggregated Cisco/Microsoft security-alert newsletter service. The company is independently operated with no disclosed institutional ownership, no funding rounds, and no M&A or leadership changes in the available record.

Name

BizCare

Legal name

BizCare, Inc.

Website

https://bizcare.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

BizCare is a privately held managed IT services and cybersecurity provider, founded in 2009 and based in Lafayette, California, serving small and medium-sized businesses (10–500 employees) with a focus on property management firms in the San Francisco Bay Area.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Data Platform, BI & Analytics Integration (BPAEAAAI)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud migration services
• Network infrastructure
• Business communications

Headquarters

HQ city

Lafayette

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Recurring managed technology services including 24x7 IT support, cybersecurity monitoring, network management, and cloud services. Subscription-based model with ongoing client relationships.
2. Professional Services: Implementation, consulting, and project-based services for technology transformations, security assessments, and cloud migrations.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

BizCare delivers managed IT services and cybersecurity to small and medium-sized businesses (10-500 employees), anchored by its Five-to-Thrive IT Foundation framework. Offerings span network infrastructure, business communications (VoIP, video, contact center), managed cybersecurity, cloud migration (including proprietary PrivateCloud), and ongoing 24x7 monitoring and support delivered via remote and onsite teams.

Product overview

BizCare is a managed IT services provider (MSP) offering a unified portfolio of technology solutions for small to medium-sized businesses. The core offering is built on the Five-to-Thrive IT Foundation framework, which encompasses five interconnected solution pillars: (1) Transform Your Networks for infrastructure, (2) Elevate Your Communications for VoIP and collaboration, (3) Practice Good Cyber-Hygiene for security, (4) Move to the Cloud for cloud infrastructure including PrivateCloud, and (5) Defend Your Community for DIY and managed security. These are complemented by specialized services such as Cyber Risk Assessment, vCISO Services, and Thrive Secure cybersecurity programs. The portfolio integrates with Microsoft 365 ecosystem and Cisco security products to deliver comprehensive IT and cybersecurity services.

Differentiator

Problem solved

Functional benefit

Brands

• BizCare Service Desk: Customer support portal and service desk platform for IT support and managed services
• Five-to-Thrive

Products and services

• Five-to-Thrive IT Foundation The umbrella managed IT services framework that bundles network transformation, communications elevation, cybersecurity hygiene, cloud migration, and community defense into a single integrated offering for SMBs and property management clients.
• Transform Your Networks Network infrastructure solution delivering Cisco-powered networking, network security, and connected community implementations for multi-property and SMB environments.
• Elevate Your Communications Business communications solution providing VoIP phone systems, online meetings, video conferencing, contact center, chat, and file sharing capabilities for SMB clients.
• Practice Good Cyber-Hygiene Cybersecurity solution pillar covering endpoint protection, multi-factor authentication (Cisco Duo), DNS security (Cisco Umbrella), BYOD management, and security awareness training.
• Move to the Cloud Cloud migration and management services including PrivateCloud, Digital Office video solutions, cloud storage, and cloud application security for SMB clients.
• Defend Your Community Security solution offered as both DIY tools and Done For You (DFY) managed services, including the Get Secure 90-day implementation program and identity security.
• Thrive Secure - Cybersecurity Experience Comprehensive managed cybersecurity program including continuous monitoring, threat detection, security awareness training, and incident response delivered as a managed service.
• PrivateCloud Proprietary secure private cloud infrastructure providing cloud drive, collaboration and co-authoring capabilities, and remote access functionality for SMB clients.
• Cyber Risk Assessment Assessment service that evaluates an organization's cybersecurity posture and identifies vulnerabilities for SMB clients.
• vCISO Services Virtual Chief Information Security Officer engagement providing strategic cybersecurity leadership, governance, and guidance to organizations without a full-time CISO.
• Managed Security Services Comprehensive managed security services covering continuous monitoring, threat management, and incident response for SMB and property management clients.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• CiscocoreChannel Partner/ Reseller/ DistributorCisco partner offering comprehensive Cisco security and networking products including Cisco Duo, Cisco Umbrella, Cisco Secure Email, Cisco Secure Access, Cisco Firewalls, Cisco Defense Orchestrator, Cisco XDR, Cisco Secure Client, and Cisco Meraki Systems Manager. BizCare provides sales, implementation, and support for Cisco security cloud solutions.
• MicrosoftcoreTechnology or IntegrationMicrosoft partnership providing Microsoft 365 security solutions, Azure integrations, and Microsoft security alerts and bulletins. BizCare integrates Microsoft security tools including Secure Endpoint and supports Microsoft security alert notifications for clients.
• Better Business BureauminorOthersBBB accredited business demonstrating ethical standards and customer service practices in the IT services industry.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Kaseya: Kaseya is a broad incumbent IT management platform vendor serving MSPs with RMM, security, and backup tools, and through Datto competes with some of BizCare's backup and managed security offerings.
• ConnectWise: ConnectWise is a broad incumbent software vendor providing PSA, RMM, and security platforms purpose-built for MSPs like BizCare, making it both an ecosystem enabler and an indirect competitor via partner enablement.

Direct peers

• Dataprise: Dataprise is a managed IT, cloud, and cybersecurity provider for SMB and mid-market customers, with similar subscription managed services and a comparable cybersecurity-led go-to-market motion.
• Integris: Integris is a regional managed IT services and cybersecurity provider with comparable co-managed and fully managed service tiers for SMB clients, sharing BizCare's model of bundling help desk, network, and security into recurring contracts.
• BlackPoint IT Services: BlackPoint IT is a smaller managed IT and cybersecurity provider offering co-managed and fully managed services to SMBs, with a comparable portfolio of help desk, network management, and security solutions.
• NetStar Solutions: NetStar Solutions is a managed IT services firm delivering managed security, cloud, and IT support to SMBs, with a similar mid-market focus and recurring-revenue service model to BizCare.
• Ntiva: Ntiva is a managed IT services provider offering managed security, cloud, and IT support to SMBs across multiple U.S. regions, directly competing with BizCare's core offering of subscription-based managed IT and cybersecurity.
• Thrive: Thrive is a managed IT and cybersecurity services provider serving SMB and mid-market customers, with a closely overlapping product portfolio (managed security, cloud, communications) and even shared naming language ('Thrive Secure' mirrors BizCare's Five-to-Thrive).

Others

• AppFolio: AppFolio is a property management software vendor whose customers overlap heavily with BizCare's property management target segment, making it an adjacent ecosystem participant rather than a direct competitor.
• Yardi: Yardi is a major property management software platform serving the same real estate vertical as BizCare's primary customer segment, representing an adjacent technology vendor rather than a direct MSP competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/goBizCare
• Facebookfacebook.com/BizcareInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BizCare