Telcom & Data

What Telcom & Data does

Telcom & Data Inc. is a privately held value-added distributor of telecommunications and emergency communication products, founded in 1996 and headquartered in Milwaukee, Wisconsin, with additional offices in Chicago and service coverage across the United States, Puerto Rico, Canada, and Mexico. The company distributes hardware and end-to-end solutions across business phone systems (Avaya IP Office, Allworx, Net2Phone, Polycom), emergency notification (Wheelock, Rath Security), industrial paging (Bogen, Hyperspike, Clear Voice, Penton, Nyquist), conferencing (Polycom, MaxHub), and supporting infrastructure (Plantronics headsets, server racks, cabling). Underlying technology combines third-party OEM hardware distribution with IP-based paging and VoIP solutions, plus proprietary long-throw acoustic deployments (Hyperspike directional speakers, Clear Voice planar speakers) for high-noise industrial environments.

The business model centers on multi-stream revenue: hardware sales (telecommunications equipment from master distribution agreements), installation services delivered through a network of over 1,600 field technicians, recurring maintenance and managed services (including Signature Service with 24/7 alarm monitoring), repair and refurbishing of legacy Avaya/Lucent/AT&T systems, equipment leasing via Marlin Leasing partnerships, and PRI/T1 circuit services through hundreds of carrier relationships. Pricing is unit-based with free quote consultations, and the company emphasizes a 30-60 day money-back guarantee alongside live (non-automated) phone support.

Customer segmentation spans SMB and enterprise (Fortune 500 claims) for phone systems, plus targeted verticals: educational institutions (K-12 and specialty schools), industrial and manufacturing facilities, hospitality, and campus/public safety. Go-to-market is sales-led with inside sales, direct phone-based consultation (800-335-0229), an e-commerce storefront, content marketing via blog and partner brand sites, and nationwide field installation. The company has historically been Allworx partner since 2003, Rath Security partner since 1996, and operates Emergency Notification Systems LLC as a DBA affiliate.

Name

Telcom & Data

Legal name

Telcom & Data Inc.

Website

https://telcom-data.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Telcom & Data is a privately held value-added distributor founded in 1996 that sells business phone systems, emergency notification, and industrial paging hardware from Avaya, Allworx, Bogen, Wheelock, and others, complemented by nationwide installation, maintenance, and repair services via a 1,600+ technician network.

Ownership category

akta.pro rank

Product category

Telecommunications Equipment Distribution

NAICS

Telephone Apparatus Manufacturing (33421), Other Communications Equipment Manufacturing (334290), Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (334220)

SIC

Telephone & Telegraph Apparatus (3661), Services-Telephone Interconnect Systems (7385), Communications Equipment, Nec (3669)

akta.pro primary industry

Microphones, Headsets & Audio Input Devices (HDACAFAH)

akta.pro secondary industries

RF, Antennas & Wireless Components Retail (CRACAKAM), Headphones & Personal Audio Retail (Earbuds, ANC, DACs) (CRACAEAG), Smart Intercoms & Whole-Home Communication Retail (CRAIAMAM)

Keywords

• Business phone systems
• VoIP phone solutions
• Emergency notification systems
• Industrial paging equipment
• Telecommunications equipment distribution

Headquarters

HQ city

Milwaukee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Product Sales: Sale of telecommunications hardware including business phone systems, IP phones, paging systems, conferencing equipment, emergency phones, and related accessories from multiple manufacturers including Avaya, Allworx, Bogen, Wheelock, and others.
2. Installation Services: Nationwide telephone system installation services provided through a network of over 1600 technicians. Includes voice and data cabling, system programming, and training.
3. Maintenance and Support: Ongoing maintenance contracts and technical support for business phone systems covering parts and labor. Signature Service Maintenance includes 24/7 alarm monitoring, preventive maintenance visits, and priority response time.
4. Repair and Refurbishing: Testing, repair, and refurbishing services for AT&T, Lucent, and Avaya telephone and voicemail systems including same-day emergency repair and advanced replacement programs.
5. Phone System Leasing: Equipment leasing partnerships through Marlin Leasing allowing businesses to finance telecommunications equipment with tax benefits and flexible payment options.
6. PRI/T1 Services: ISDN PRI and T1 circuit services through partnerships with hundreds of carriers, providing voice and data over dedicated circuits.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Telcom & Data is a value-added distributor and solutions provider of telecommunications equipment, selling business phone systems (Avaya IP Office, Allworx, Net2Phone hosted VoIP), emergency notification and fire alarm devices (Wheelock), paging and intercom systems (Bogen, Nyquist, Penton), industrial and emergency phones (Rath Security, Guardian Telecom, Federal Signal), long-range acoustic speakers (Hyperspike, Clear Voice), and conferencing equipment (Polycom, MaxHub). The company complements product sales with nationwide system design, installation, maintenance, repair, voice/data cabling, and equipment leasing services delivered through a network of over 1,600 technicians.

Product overview

Telcom & Data is a telecommunications products distributor and solutions provider founded in 1996, offering thousands of products across multiple categories as a value-added distributor. Their core product portfolio centers on business phone systems including Avaya IP Office (the number one selling business VoIP system), Allworx premise-based and hosted VoIP solutions, and Net2Phone cloud-based VoIP services. They complement these with emergency communication systems (Wheelock fire alarms, horn strobes, mass notification), paging solutions (Bogen commercial sound, Hyperspike long-range acoustic speakers, school intercom systems, Nyquist IP paging, Penton IP school paging), and industrial communication equipment (Guardian explosion-proof phones, Rath Security emergency phones, Federal Signal intercoms). Their conferencing offerings include Polycom audio/video systems, MaxHub smart boards, and conference room accessories. Supporting accessories encompass Plantronics headsets, loud phone ringers and strobes, server rack enclosures, and Clear Voice planar speakers for long-range mass notification. Services include nationwide installation and maintenance (with over 1,600 technicians), voice/data cabling, ISDN PRI/T1 services, and equipment leasing. The company operates as a master distributor providing design, sales, and installation support across IP technology solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Avaya IP Office Business Phone Systems Avaya IP Office is a scalable business VoIP phone system offering voicemail, automated attendant, and IP telephony capabilities for small to medium businesses.
• Allworx Business Phone System Allworx VoIP phone systems provide enterprise-grade features (IP phones, call assistant, power supplies) with affordability for small and medium businesses, available in hosted and premise-based configurations.
• Net2Phone Hosted IP Phone Solution Cloud-based VoIP phone solution delivering hosted IP telephony services with flexible scaling and reduced on-premise infrastructure requirements for businesses.
• Polycom Audio and Video Conference Systems Professional audio and video conferencing equipment enabling remote meetings and team collaboration for businesses.
• Bogen Paging and Commercial Sound Systems Paging amplifiers, speakers, and school intercom systems for commercial and educational facilities, including IP paging solutions that interface with older and newer phone systems.
• Hyperspike High-Power Long-Range Speakers Directional long-throw acoustic speakers using highly focused sound projection technology for high-noise industrial environments exceeding 90-100 dB, providing clear speech intelligibility over long distances.
• Wheelock Emergency Notification and Fire Alarms Emergency communication systems including horn strobes, fire alarm horns, strobes, speaker strobes, chimes, fire alarm bells, and mass notification systems for safety alerting.
• School Paging Intercom Systems Paging and intercom solutions for educational facilities enabling school-wide announcements, emergency notifications, and internal communication.
• Rath Security Emergency Phones Emergency phone systems including Blue Light Phones, mass notification devices, and cameras for campus and facility safety, manufactured by the largest emergency phone maker in North America.
• Guardian Telecom Explosion Proof Phones Industrial phones and speakers certified for hazardous environments including Class I Division 1 and Division 2 for oil, gas, coal, and marine applications.
• Clear Voice Planar Speakers Long-range loudspeakers using magnetic planar technology for mass notification, capable of broadcasting intelligible sound up to one mile for warehouses, stadiums, campuses, and emergency applications.
• Federal Signal AudioMaster Intercom Systems Two-way intercom systems for industrial and commercial communication needs, including versions with noise-canceling microphones.
• Server Rack Enclosures and Data Cabinets 19-inch racks, server rack enclosures, cooling racks, swing racks, and furniture systems for data center and IT infrastructure.
• Ritron Wireless Paging Systems Wireless PA and paging solutions including the LoudMouth system with VHF radio technology and NOAA weather alerting integration for camps and outdoor facilities.
• ISDN PRI and T1 Services Primary Rate Interface and T1 circuit services providing digital voice and data transmission with 23 channels at 64 Kbps per channel, supplied through partnerships with hundreds of carriers.
• System Installation, Repair, and Maintenance Nationwide telephone system installation, repair, and maintenance services delivered through a network of over 1,600 technicians covering the US, Puerto Rico, Canada, and Mexico, including same-day emergency repair and Signature Service Maintenance contracts with 24/7 alarm monitoring.
• Voice and Data Cabling Complete turn-key voice and data cabling system design and installation services, including Cat 3, Cat 6, Cat 6E, and coaxial solutions.
• Phone System Leasing Equipment leasing and financing solutions enabling 100% financing with no down payment and potential tax benefits for telecommunications and related equipment.

Named customers2 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• AllworxcoreChannel Partner/ Reseller/ Distributor · 1 January 2003Premier Allworx distributor since 2003, offering both hosted and premise-based VoIP solutions for small and medium businesses.
• Rath SecurityminorChannel Partner/ Reseller/ Distributor · 1 January 1996Largest emergency phone manufacturer in North America. Products include Blue Light Phones, mass notification, and security cameras. Telcom & Data has been providing these products since 1996.
• AvayacoreChannel Partner/ Reseller/ DistributorAvaya Business Partner providing IP Office, Partner, Merlin, and Aura Communications Manager phone systems. Telcom & Data offers installation, maintenance, and repair services for Avaya products.
• Bogen CommunicationscoreChannel Partner/ Reseller/ DistributorMaster distributor for Bogen paging amplifiers, speakers, and school intercom systems. Offers free design services for paging systems.
• Wheelock by EatoncoreChannel Partner/ Reseller/ DistributorAuthorized distributor for Wheelock emergency notification systems, fire alarms, speaker strobes, and safety strobe lights.
• PolycomcoreChannel Partner/ Reseller/ DistributorProvides Polycom audio and video conference systems as part of their conferencing solutions portfolio.
• Federal SignalminorChannel Partner/ Reseller/ DistributorOffers Federal Signal AudioMaster two-way intercom systems for industrial and commercial applications.
• Emergency Notification Systems LLCcoreOthersParent/affiliate company (DBA Telcom & Data) specializing in wireless PA systems, school paging, NOAA weather alert integration, and mass notification systems. Nearly 30 years of experience in emergency communication.
• Carrier Network (PRI/T1 Services)minorChannel Partner/ Reseller/ DistributorPartnership with hundreds of carriers to provide ISDN PRI and T1 circuit services with plans including unlimited calling, voice and data consolidation, and special international rates.
• Guardian TelecomminorChannel Partner/ Reseller/ DistributorProvider of industrial phones and speakers for hazardous and non-hazardous environments including Class I Division 1 and 2 for oil, gas, coal, and marine applications.
• Clear Voice SystemsminorChannel Partner/ Reseller/ DistributorProvider of magnetic planar technology loudspeakers capable of broadcasting intelligible sound up to one mile. Products include hand-held, wall-mounted, and pole-mounted speakers for warehouses, stadiums, and emergency applications.
• HyperspikeminorChannel Partner/ Reseller/ DistributorProvider of long-throw acoustic speakers using directional sound projection technology for high-noise industrial environments. Products include omni-directional mass notification speakers with up to 129dB output.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ScanSource: Public value-added distributor of communications, AV, physical security, and networking solutions. Directly comparable business model - distributes business phone systems (including Avaya), paging, and conferencing while offering deployment services to resellers and end customers.
• Jenne Inc. Value-added distributor specializing in communications, networking, unified communications, and AV solutions. Highly comparable: distributes Avaya, Allworx and similar UC vendors with pre-sales, configuration, and partner enablement services.
• Westcon-Comstor: Global value-added distributor focused on unified communications, networking, and security. Closely comparable: master/authorized distributor for Avaya and other vendors Telcom & Data also carries, with similar technical support and channel services.
• Black Box Corporation: Provider of communications, networking, and digital infrastructure solutions including voice systems, unified communications, and structured cabling. Comparable in combining product distribution with design, installation, and managed services.
• Vology (now part of 11:11 Systems): Managed services provider and value-added reseller specializing in Cisco/Avaya voice and UC, formerly an IT VAR. Comparable in bundling voice systems with installation, monitoring, and managed services for mid-market and enterprise customers.

Broad incumbents

• CDW Corporation: Largest US multi-vendor IT distributor with a substantial unified communications practice. Overlaps with Telcom & Data across phone systems and conferencing but operates at much larger scale across the full IT category.
• TD SYNNEX: Global IT distributor formed from merger of SYNNEX and Tech Data. Competes in the same multi-vendor distribution space with communications as one of many categories - much broader scope than Telcom & Data.
• Insight Enterprises: Global integrator of IT hardware, software, and services with Unified Communications offerings. Overlaps on Avaya/Polycom/Cisco phone system distribution and services but operates across enterprise IT broadly.
• Avaya Holdings: The underlying manufacturer of much of Telcom & Data's flagship product line (IP Office, Aura, Partner, Merlin). Comparable as the upstream vendor but also a competitor when selling direct to large enterprises.

Emerging players

• RingCentral: Leading cloud UCaaS/contact center provider. Represents the secular shift away from on-premise telephone systems (Telcom & Data's core). Competes for the same business communications budget via a fundamentally different delivery model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/telcom_and_data
• YouTubeyoutube.com/user/telcomanddata
• Facebookfacebook.com/TelcomData
• LinkedInlinkedin.com/company/telcom-data

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telcom & Data