What ipso sante does

ipso santé operates a network of new-generation medical cabinets in France, offering primary care services including general medicine, teleconsultation, and the co-developed Programme Médecin Traitant Renforcé with Assurance Maladie. The company sells directly to patients via online appointment booking through ipsosante.fr, with both in-person consultations at physical sites and remote video consultations via the open-source Jitsi Meet platform. Services are priced at regulated Sécurité Sociale Sector 1 tariffs with no extra charges, and ipso operates third-party payment (tiers payant), including full coverage for beneficiaries of C2S, CMU, AME, ALD, and AT.

The underlying technology stack centers on a unified digital medical record (dossier médical numérique) hosted by a certified Hébergeur Agréé de Données de Santé (HADS) with a 20-year retention mandate under articles R.1112-7 and L.1111-8 of the French Public Health Code, a patient portal for appointment and prescription management, and a teleconsultation channel that keeps all clinical data within ipso's perimeter. The company serves three primary patient segments: the general population seeking accessible proximity medicine with extended hours (six days a week including public holidays), socially vulnerable patients using C2S/CMU/AME, and chronic disease patients (ALD) enrolled in the reinforced primary-care physician pathway.

The business model is fundamentally a fee-for-service primary-care operator operating inside a regulated tariff regime, complemented by a content/brand layer (the 2025 podcast 'Le parcours'). Customer acquisition is DTC through the website and accessibility-led positioning. Headcount is reported in the 101–250 range, with active hiring of clinical and engineering staff, and a registered footprint covering Paris (73 avenue de Montreuil, 75011 Paris) plus additional French locations. Ownership, investors, and financial performance are not disclosed in the available source data.

Name

ipso sante

Legal name

ipso santé

Website

https://ipso.paris

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

ipso santé operates a network of new-generation medical cabinets in France offering primary care, teleconsultation, and the Assurance Maladie co-developed Médecin Traitant Renforcé program, sold directly to patients through online booking at regulated Sector 1 tariffs.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-denis

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medical Consultations: Revenue generated from in-person and teleconsultations at regulated sector 1 tariffs (tarif conventionne securite sociale) without extra charges. Additional fees may apply for complex technical procedures (ECG, IUD placement, sutures) and guard surcharges for urgent appointments before 8am, after 8pm, or on holidays.
2. Third-Party Payment (Tiers Payant): Third-party payment system where ipso directly bills Assurance Maladie for the mandatory portion. Full third-party payment for C2S, CMU, AME, ALD (long-term conditions), and AT (work accidents) beneficiaries with valid documentation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

ipso santé operates a network of new-generation medical cabinets in France delivering general primary care medicine including general medicine, gynecology, pregnancy monitoring, pediatrics, and nutrition services. Services are delivered via in-person consultations at physical cabinets and via remote teleconsultations, supported by digital medical records, online appointment booking, and a patient portal. The company also runs the Médecin Traitant Renforcé program co-developed with Assurance Maladie for enhanced patient follow-up.

Product overview

Ipso santé operates a network of new-generation medical cabinets offering both in-person physical consultations and teleconsultation services. The platform provides a comprehensive patient care ecosystem including: in-person consultations at medical cabinets with extended hours (6 days/week including holidays), remote teleconsultations via video call, the Médecin Traitant Renforcé (Enhanced Primary Care Physician) program developed with Assurance Maladie for improved patient follow-up, digital medical records with secure storage at an approved health data host, online appointment booking with slot management and prescription downloads, and a patient portal for account access and data management. The company also produces educational content through its podcast 'Le parcours.'

Differentiator

Problem solved

Functional benefit

Products and services

• Cabinet médical ipso (In-Person Consultations)

Quantifiable outcome

• Teleconsultations available since September 15, 2018 within the Assurance Maladie framework

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

One partnership is on record.

• Assurance MaladiecoreStrategic or Co-development Partner · 15 September 2018ipso sante has partnered with Assurance Maladie (French national health insurance) to develop and operate the Programme Medecin Traitant Renforce (Reinforced Primary Care Physician Program). This program offers patients dedicated appointments, enhanced phone/messaging availability, personalized care pathways, and 100% coverage for non-technical consultations within a defined allowance.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Maiia (Cegedim): Maiia offers online appointment booking and teleconsultation to French healthcare professionals and patients, directly competing with ipso's combined booking/teleconsultation approach and physician onboarding model.
• Doctolib: Doctolib is France's leading platform for medical appointment booking and teleconsultation, competing directly with ipso's online booking and teleconsultation services for the same French patient and physician base.
• Qare: Qare is a major French teleconsultation platform offering remote consultations with physicians, directly competing with ipso's teleconsultation offering for the same patient pool and reimbursement framework.
• Keldoc: Keldoc provides online appointment scheduling and teleconsultation services to French physicians and patients, operating in the same primary care booking/telehealth niche as ipso.

Emerging players

• Alan: Alan, primarily a French health insurer, is expanding into care delivery through Alan Clinic and could become a vertically integrated competitor to ipso's primary care network on the same Paris market.
• Medadom: Medadom operates teleconsultation booths and a platform across France, overlapping with ipso's teleconsultation ambitions for acute and primary care visits, especially in areas with limited GP availability.

Broad incumbents

• Orpea (Emeis): Orpea (now Emeis) is a major French healthcare provider with residential care, clinics, and home care services, an adjacent category that increasingly competes for primary care patients and chronic disease management similar to ipso's ALD-focused flows.
• Ramsay Santé: Ramsay is France's largest private hospital group with extensive outpatient and primary care services; its broad ambulatory footprint overlaps with ipso's medical cabinet network for primary care and chronic disease patients.
• ELSAN: ELSAN operates a large network of private clinics and healthcare facilities across France, including outpatient services that overlap with ipso's local primary care offering and could expand into similar Médecin Traitant-style programs.

Regional players

• Livi (Kry): Livi provides online GP consultations across Europe including France via partnerships, competing with ipso's teleconsultation service for similar primary care patients in overlapping geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLi7QGPRZ_JrUwjJdixdrOYieFkA1mCE-7
• Xx.com/ipsosante
• LinkedInlinkedin.com/company/ipso-sante

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ipso sante