VisitUs Reception

What VisitUs Reception does

VisitUs Reception is a cloud-based visitor management system (VMS) that replaces paper sign-in books with a digital platform for tracking visitors, contractors, and staff on site. Founded in 2016 and headquartered in Sydney, Australia, the company delivers its core platform via web dashboard, dedicated iPad and Android tablet apps, and a dynamic QR-code option that requires no hardware. Feature scope extends beyond sign-in to include pre-registration with QR codes, real-time host notifications (Microsoft Teams, Slack, SMS, email, push), Microsoft Entra ID and Active Directory sync, a REST API with real-time webhooks, digital NDA and safety document signing, contractor licence verification, badge printing via Brother integration, and an evacuation management module with live roll call, automated "I Am Safe" SMS, and time-stamped compliance reports. A facial recognition sign-in mode is offered for pre-registered return visitors, and the platform is ISO/IEC 27001 certified with regional data hosting in Australia, USA, and Europe.

The company sells through a product-led, freemium motion anchored by a permanently free Basic tier, with paid Lite, Standard, and Pro plans priced per location (with volume discounts) rather than per seat. Larger deployments are supported through a book-a-demo sales motion, while free tools (a Manufacturing WHS Risk Assessment, an Evacuation Assessment, and a visitor sign-in sheet generator) drive top-of-funnel demand. Go-to-market is anchored in Australia with sales and support presence in the United States and United Kingdom, plus active New Zealand customer activity. Primary verticals are manufacturing, government, aged care, logistics, and not-for-profit, with named customers including Queensland Government, NSW Government, Queensland Fire and Emergency Services, Yamaha, Brickworks, Chemist Warehouse, and SeaWorld.

Commercial maturity is constrained by a small team (1–10 employees) and an absence of disclosed external funding. The company has nonetheless accumulated 10 million+ sign-ins on the platform, holds a 4.7-star Software Advice rating across 63 verified reviews, and has earned CrozDesk Quality Choice and Happiest Users badges. The strategic emphasis is on deepening Microsoft-ecosystem lock-in, broadening device-agnostic deployment, and selling into compliance-heavy verticals where ISO 27001 certification and evacuation/contractor management functionality are procurement-relevant.

Name

VisitUs Reception

Legal name

VisitUs Reception Pty Ltd

Website

https://visit-us.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

VisitUs Reception is a Sydney-based cloud visitor management system offering digital sign-in, contractor verification, evacuation management, and Microsoft ecosystem integration for manufacturing, government, aged care, and logistics customers across Australia, the US, the UK, and New Zealand.

Ownership category

akta.pro rank

Product category

Visitor Management Software

NAICS

All Other Travel Arrangement and Reservation Services (561599)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYIMAIALAB

Reception, Front Desk & Visitor Management

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Facility Operations Support Services (Mailroom/Reception/Catering/Workplace Services)

SECONDARYBPABAEAE

Conference Room & Meeting Services Support

Business & Public Services/Facilities Management & Building Services/Building Operations & Support Services (Mailroom, Reception, Porter)

SECONDARYEDALAEAB

Access Control & Visitor Management

Education/Student Services & Campus Operations/Campus Safety, Security & Emergency Management

Keywords

• Visitor management system
• Cloud visitor sign-in
• Evacuation management software
• Contractor management software
• Workplace safety compliance

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription Plans (Location-Based Pricing): VisitUs offers tiered subscription plans (Basic, Lite, Standard, Pro) with pricing based on the number of locations. The Basic plan is permanently free. Premium plans unlock additional features such as pre-registration, Microsoft Teams notifications, SSO, evacuation management, advanced reporting, and API access. Each location pays the same amount with volume discounts for more locations implemented.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

VisitUs Reception is a cloud-based visitor management system that replaces paper sign-in books with digital sign-in for visitors, contractors, and staff across iPad, Android tablets, and QR codes. The platform provides real-time on-site visibility, instant host notifications via Microsoft Teams, SMS, email, and Slack, evacuation management with live roll calls, contractor licence and ID verification, pre-registration, and audit-ready compliance reporting. It is sold via a freemium SaaS model with tiered subscriptions priced per location.

Product overview

VisitUs Reception is a cloud-based visitor management system available as a platform with modular components. The core VisitUs Reception platform provides digital sign-in for visitors, contractors, and staff across iPad, Android tablets, and QR codes, managed via a web dashboard. Key modules include Pre-Registration (for advance visitor invitations via email or calendar), Instant Notifications (host alerts via Teams, SMS, email, Slack), Evacuation Management (real-time roll call and safety confirmations), Visitor & Contractor Tracking (with advanced reporting), Custom Entry Fields (customizable per sign-in type), and API & Webhooks for system integration. Supporting apps include the VisitUs Reception Mobile App (for hosts/employees to manage visitors) and VisitUs for Visitors app (for visitors to self-register and sign in). Badge printing is supported via Brother printer integration. Free supplementary tools include a Manufacturing WHS Risk Assessment Tool and Visitor Sign In Sheet Generator. Pricing follows a tiered model: Basic (free), Lite, Standard, and Pro plans.

Differentiator

Problem solved

Functional benefit

Products and services

• VisitUs Reception (Core Platform) Cloud-based visitor management system providing digital sign-in for visitors, contractors, and staff. Includes real-time visibility of who is on site, automated host notifications, evacuation management, and compliance reporting.
• VisitUs Reception Mobile App Mobile application for hosts and employees to receive push notifications, pre-register visitors, and sign visitors in or out from personal devices. Available on iOS and Android.
• VisitUs for Android Android visitor management application that turns Android tablets into professional sign-in kiosks with badge printing, visitor logs, and compliance tools.
• QR Code Sign-In System Dynamic QR code sign-in system that allows visitors to scan a unique QR code with their smartphone for contactless sign-in via web portal, without dedicated kiosk hardware.
• VisitUs Web Dashboard Web-based administrative dashboard for managing visitors, customizing sign-in processes, generating reports, pre-registering visitors, and viewing real-time visitor activity across locations.
• Free Manufacturing WHS Risk Assessment Tool Free online tool for manufacturing sites to assess Workplace Health & Safety risk via a seven-question evaluation, delivering a PDF risk report with recommendations via email.
• Free Visitor Sign-In Sheet Generator Free downloadable printable visitor sign-in sheet template generator with customizable columns, company logo, row height, and A4/A3 paper size options.

Quantifiable outcome

• Reduce emergency evacuation headcount time through real-time digital roll calls accessible from any mobile device
• +4 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature13 records

Partnerships

Six partnerships are on record, tiered core and secondary.

• Microsoft TeamscoreTechnology or IntegrationVisitUs integrates with Microsoft Teams to send instant host notifications when visitors sign in. Notifications can include visitor details, induction results, and a photo, as well as an interactive button for the host to sign out the visitor directly from the Teams client. Incoming delivery notifications can also be sent via Teams. This is a core integration for Microsoft-centric enterprise and government customers.
• Microsoft Entra ID (Azure Active Directory)coreTechnology or IntegrationVisitUs synchronizes with Microsoft Entra ID to automatically import employee/host contacts into the visitor management system. The sync can be scheduled daily or weekly and allows specifying an organizational unit or group of users to upload. When employees join or leave, VisitUs automatically updates host profiles including name, phone, email, department, location, and picture.
• SlacksecondaryTechnology or IntegrationVisitUs sends instant host notifications via Slack when visitors sign in, in addition to SMS, email, and Microsoft Teams notifications.
• Webex Teams (Cisco)secondaryTechnology or IntegrationVisitUs supports sending host notifications via Webex Teams as an alternative to SMS, email, and Microsoft Teams.
• Inner Range InceptionsecondaryTechnology or IntegrationVisitUs integrates with Inner Range Inception access control systems, providing a unified dashboard to view everyone on site including employees, visitors, and contractors across the access control and visitor management systems.
• Brother (QL 820NWB Printer)secondaryTechnology or IntegrationVisitUs integrates with the Brother QL 820NWB label printer for printing visitor badges. The printer connects via wired Ethernet, Wi-Fi (AirPrint), USB, or Bluetooth and supports printing at up to 110 labels per minute with 35 different label width options.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Envoy: US-based visitor management SaaS serving offices and coworking spaces with sign-in, deliveries, and desk booking. Directly comparable to VisitUs on core visitor sign-in, host notifications, and compliance reporting for SMB-to-mid-market customers.
• iLobby: Enterprise visitor management platform focused on manufacturing, logistics, and corporate campuses. Directly comparable to VisitUs on contractor management, evacuation features, and industrial-vertical go-to-market.
• SwipedOn: Visitor management system with strong iPad-based sign-in focus serving SMBs and mid-market globally. Closely comparable on freemium/PRODUCT-led growth motion, iPad kiosk delivery, and front-desk replacement use case.
• Traction Guest: Enterprise visitor management platform serving Fortune 500 and global enterprises with pre-registration, watchlists, and compliance workflows. Comparable to VisitUs on enterprise/government sales motion and security/compliance positioning.
• Sine: Visitor, contractor, and workforce management platform built around mobile sign-in and pre-registration. Directly comparable to VisitUs on QR-code contactless sign-in, contractor inductions, and construction/manufacturing verticals.
• Proxyclick: Enterprise visitor management with strong European footprint and integration into Microsoft Teams, Azure AD, and access control systems. Closely comparable to VisitUs on Microsoft-stack integration and multinational/government buyers.
• Envoy Visitors (Sine merger entity): Following Sine's acquisition of the Envoy product line, the combined Sine entity is the most concentrated direct competitor in the visitor/contractor sign-in space — directly overlapping with VisitUs on mobile and QR-code-based sign-in flows.

Emerging players

• ALICE Receptionist: Visitor management delivered through a hardware/software kiosk bundle aimed at smaller offices. Partially comparable — overlapping on visitor sign-in and reception replacement — but differentiated by hardware-centric go-to-market.

Broad incumbents

• Microsoft (Teams / Microsoft 365 workplace features): Microsoft embeds 'presence' and meeting-attendance signals into Teams and could plausibly extend into visitor workflows. Relevant as a broad incumbent whose ecosystem VisitUs depends on and which could competitively overlap.

Others

• Crozdesk / Software Advice (review platforms featuring VisitUs): Not a competitor but an adjacent ecosystem player — CrozDesk and Software Advice surface VisitUs alongside its peers, making these third-party review marketplaces a useful proxy for peer discovery and competitive benchmarking.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/vureception
• Facebookfacebook.com/visitusreception
• LinkedInlinkedin.com/company/visitusreception

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VisitUs Reception