Pacific IT Solutions
Pacific IT Solutions is a privately held San Diego managed IT services provider founded in 2000 that delivers flat-fee monitoring, security, backup, cloud, and IT support to small and mid-sized businesses in San Diego County.
- Company typePrivate
- Founded2000
- HeadquartersSan Diego, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Pacific IT Solutions does
Pacific IT Solutions is a privately held, San Diego-based managed IT services provider founded in 2000 that targets small and mid-sized businesses in San Diego County. The firm delivers 24x7 monitoring, managed updates, centrally administered antivirus, backup and disaster recovery, cloud services (including Office 365 and cloud email migration), on-demand IT support, and IT consulting, packaged primarily through its flagship Pacific IT Care (PacITS) flat-fee managed service offering. Its underlying technology stack consists of standard remote monitoring and management (RMM) tooling, cloud infrastructure (hosted Exchange, Google Workspace, Office 365), and conventional security/backup solutions rather than proprietary IP.
The business model is a recurring, flat-fee managed services model customized per client, with revenue concentrated in a single regional market and acquired through direct outreach (phone, website, referrals) and content marketing via the company's blog. The customer base is a mix of local SMBs across verticals including legal, financial, manufacturing, marketing, technology, and non-profit, with select testimonials from larger organizations such as General Dynamics Devcor and DRS Technologies. The company emphasizes enterprise-class capabilities (drawing on team experience from AOL/Time Warner, Microsoft, and Lightspan) delivered at SMB-friendly fixed pricing, with no disclosed external funding, acquisitions, channel partnerships, or geographic expansion beyond San Diego County.
Pacific IT Solutions firmographics
Firmographics- Name
- Pacific IT Solutions
- Legal name
- Pacific IT Solutions
- Website
- https://pacificitsolutions.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Pacific IT Solutions is a privately held San Diego managed IT services provider founded in 2000 that delivers flat-fee monitoring, security, backup, cloud, and IT support to small and mid-sized businesses in San Diego County.
- Ownership category
- akta.pro rank
Pacific IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industries
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)
Keywords
Where Pacific IT Solutions is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Pacific IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed IT Services: Pacific IT Solutions generates revenue primarily through managed IT services using a flat-fee, predictable cost model. They offer comprehensive monitoring, maintenance, security, backup, and support services under their Pacific IT Care (PacITS) solution. The company emphasizes fixed pricing to provide cost predictability for clients, making it a recurring revenue stream based on the scope of services provided to each client.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Pacific IT Solutions product offering
Product offeringCore offering
Pacific IT Solutions provides managed IT services to San Diego small and mid-sized businesses under its proprietary Pacific IT Care (PacITS) solution. The offering includes 24/7 system monitoring, managed updates, centrally managed antivirus, backup and disaster recovery, and strategic IT consulting delivered via a flat-fee predictable pricing model. Supporting services cover cloud solutions (Office 365, cloud email, custom cloud), on-demand IT support, and technology consulting for growing and relocating businesses.
Product overview
Pacific IT Solutions is an IT services company offering managed IT services as its core business, built around its proprietary Pacific IT Care (PacITS) all-inclusive solution. The portfolio includes managed IT services for ongoing monitoring and maintenance, cloud services (Office 365, cloud email, custom solutions, backup), IT support services for on-demand assistance, and IT consulting for strategic planning. The company specializes in serving San Diego small and mid-sized businesses, providing enterprise-class IT capabilities without enterprise-class costs. Additional services include small office/branch office support, tech support, upgrades, security, Wi-Fi, backup/disaster recovery, and mobility solutions.
Differentiator
Problem solved
Functional benefit
Products and services
- Pacific IT Care (PacITS) All-inclusive managed IT solution providing 24x7 monitoring, managed updates and patching, centrally managed antivirus, backup and disaster recovery, strategic IT consulting, and flat-fee predictable pricing for San Diego small and mid-sized businesses.
- Managed IT Services Continuous monitoring, maintenance, security, and optimization of business technology systems including desktops, laptops, servers, and mobile devices for San Diego SMBs.
- Cloud Services Cloud computing services including Office 365 deployment, cloud email migration (hosted Exchange, Google Workspace), custom cloud solutions for file sharing, and cloud-to-cloud backup and disaster recovery.
- IT Support Services On-demand IT support with remote assistance for network troubleshooting, system improvement, and rapid problem resolution without requiring on-site technician visits.
- IT Consulting Technology planning and strategic consulting for businesses undergoing growth, contraction, relocation, or operational changes, focused on minimizing downtime and managing IT costs.
Companies that use Pacific IT Solutions
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles1 record
Pacific IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Pacific IT Solutions partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights3 records
Pacific IT Solutions competitors and assessment
Company assessmentDirect peers
- Integris: Integris is a managed IT services and cybersecurity provider focused on SMB and mid-market customers with proactive monitoring and vCIO offerings. It is directly comparable in service mix and customer profile to Pacific IT Solutions.
- Ntiva: Ntiva provides managed IT services, cloud, and cybersecurity to SMBs across multiple U.S. regions with a comparable full-service, recurring-fee model. It represents the type of larger regional MSP that competes with Pacific IT for the same client profile.
- Abacus Group: Abacus Group provides managed IT and cybersecurity services primarily to financial services and other regulated SMB/mid-market firms. It is comparable to Pacific IT's regulated-vertical focus (legal, financial) and managed-service delivery model.
- SinglePath: SinglePath is a managed IT services provider serving SMB and mid-market clients with a similar flat-fee, proactive monitoring and help-desk model. It directly competes with Pacific IT for outsourced IT support contracts in the small-business segment.
- Corsica Technologies: Corsica Technologies delivers managed IT, cybersecurity, and compliance services to SMB and mid-market clients, frequently in regulated verticals like financial services. It competes for similar flat-fee managed-service engagements as Pacific IT.
- ProSource IT: ProSource IT is a managed IT services provider serving SMBs with proactive monitoring, help desk, and cloud services on a recurring-fee basis. Directly comparable service catalog and target customer as Pacific IT Solutions.
Emerging players
- NinjaOne: NinjaOne is a fast-growing RMM and endpoint management platform targeted at small and mid-sized MSPs. As an emerging modern alternative to legacy tools, it represents both an enabling platform for small MSPs and a competitive threat via tech-enabled MSPs adopting it.
Broad incumbents
- OneNeck IT Solutions: OneNeck delivers managed IT, cloud, and security services to mid-market and enterprise clients as part of a larger portfolio. It is a broader incumbent that competes for larger managed-services accounts that may also be targeted by growth-oriented regional MSPs.
- ConnectWise: ConnectWise is a leading provider of PSA, RMM, and cybersecurity platforms purpose-built for managed service providers. While not a direct service competitor, it is the underlying tooling stack that Pacific IT and similar small MSPs rely on, and its partner ecosystem shapes competitive dynamics.
- Kaseya: Kaseya is a major platform vendor offering RMM, PSA, and security tools used by MSPs worldwide, including Datto backup and security products. It is an incumbent in the MSP enablement space that influences pricing and capabilities for SMB-focused MSPs like Pacific IT.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Pacific IT Solutions social profiles
Digital presencePacific IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pacific IT Solutions leadership team
Management profileNumber of profiles
Pacific IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pacific IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pacific IT Solutions
What does Pacific IT Solutions do?
Pacific IT Solutions provides managed IT services to San Diego small and mid-sized businesses under its proprietary Pacific IT Care (PacITS) solution. The offering includes 24/7 system monitoring, managed updates, centrally managed antivirus, backup and disaster recovery, and strategic IT consulting delivered via a flat-fee predictable pricing model. Supporting services cover cloud solutions (Office 365, cloud email, custom cloud), on-demand IT support, and technology consulting for growing and relocating businesses.
Is Pacific IT Solutions a public or private company?
Pacific IT Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Pacific IT Solutions founded?
Pacific IT Solutions was founded in 2000. It employs 1 to 10 people.
Where is Pacific IT Solutions based?
Pacific IT Solutions is headquartered in San Diego, United States, in the North America region.
How does Pacific IT Solutions make money?
One revenue line is on record: managed IT Services.
Who are Pacific IT Solutions's main competitors?
Direct peers on record are Integris, Ntiva, Abacus Group, SinglePath, Corsica Technologies and ProSource IT. NinjaOne is listed as an emerging player. Broad incumbents are OneNeck IT Solutions, ConnectWise and Kaseya.
Does Pacific IT Solutions have an API?
No public API is recorded for Pacific IT Solutions.
What industry is Pacific IT Solutions in?
Pacific IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 541513 and its SIC code is 7370.