Maven IT
Maven IT is a Metro Detroit-based managed services provider delivering integrated IT, cybersecurity, connectivity, VoIP, and technology management to SMBs and franchise operators across 32 states. Founded in 2018 and bootstrapped, it supports 1,100+ franchise locations under flat-rate subscription contracts.
- Company typePrivate
- Founded2018
- HeadquartersWarren, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Maven IT does
Maven IT, Inc. is a privately held, founder-owned managed services provider headquartered in Warren, Michigan with a sales and marketing office in Plymouth, Michigan. Founded in 2018 by former telecommunications executives Aaron McCarthy (Owner, President and COO) and Charlie Aldis (Owner and CRO), the company delivers integrated IT management to small and medium businesses and franchise operators across 32 states, with a stated footprint of more than 1,100 franchise locations. Its core offerings are bundled under a managed IT services platform that spans connectivity, helpdesk support, network design, cybersecurity, technology management, IT consulting, Microsoft 365 consulting, network cabling, backup and data recovery, VoIP, and point-of-sale and surveillance integration. Maven IT positions itself as a single-vendor alternative to fragmented multi-vendor IT relationships, with a flat-rate monthly subscription covering software licenses, equipment rental, and unlimited support.
The underlying technology stack is built around managed services tooling: 24/7 monitoring, structured helpdesk ticketing with a 90-second phone response time, layered cybersecurity defenses (endpoint protection, email security, MFA, dark web monitoring, managed detection and response), and integrations with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Defender, Intune) and a brokered network of 250+ internet providers. The company also supports compliance frameworks including HIPAA, PCI-DSS, and CMMC Level 1. Its go-to-market is sales-led, combining direct phone outreach, online appointment scheduling with a 15-minute introductory call, live chat, and content marketing, with sales motion segmented between Metro Detroit regional direct sales and national inside-sales franchise acquisition. Revenue mechanics mix recurring monthly managed service fees with project-based work for new franchise openings and equipment deployments; pricing is customized per user count, security posture, and environment complexity, with claims of 33% average customer savings versus prior IT arrangements and 30% connectivity savings through broker relationships.
Maven IT firmographics
Firmographics- Name
- Maven IT
- Legal name
- Maven IT, Inc.
- Website
- https://mavenitinc.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Maven IT is a Metro Detroit-based managed services provider delivering integrated IT, cybersecurity, connectivity, VoIP, and technology management to SMBs and franchise operators across 32 states. Founded in 2018 and bootstrapped, it supports 1,100+ franchise locations under flat-rate subscription contracts.
- Ownership category
- akta.pro rank
Maven IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Remote Monitoring & Management (RMM) Services (BPAEABAA)
- akta.pro secondary industries
- Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO), End-User Device Management (UEM/MDM, Desktop/Laptop/Tablet) (BPAEAIAB)
Keywords
Where Maven IT is headquartered
LocationHeadquarters
- HQ city
- Warren
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Maven IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services (Recurring): Flat-rate monthly subscription covering monitoring, maintenance, support, software licenses, and equipment rental. Customized pricing based on user count, security needs, and environment complexity. Provides budget predictability without surprise overages or hidden fees.
- Project Services: One-time fees for new equipment purchases, hardware upgrades, and software installations as separate line items from the monthly service fee.
- Franchise Opening Services: Project-based technology implementation for new franchise location openings, including design, installation, and coordination services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom flat-rate monthly pricing based on assessment |
| Other | Monthly | Connectivity savings through broker relationships |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Maven IT product offering
Product offeringCore offering
Maven IT, Inc. is a managed services provider that installs, manages, and supports all technology that touches a client's network — including connectivity, helpdesk support, network design, layered cybersecurity, technology management (VoIP, cameras, POS, access control), Microsoft 365 consulting, network cabling, backup/recovery, and IT consulting. Services are delivered as a flat-rate monthly subscription with custom pricing based on user count, security needs, and environment complexity, primarily to small and medium businesses and franchise operators in Metro Detroit and across 32 states.
Product overview
Maven IT is a managed services provider (MSP) offering a unified platform of integrated IT services for small and medium businesses and franchises. The core Managed IT Services platform encompasses connectivity, helpdesk support, network design, cybersecurity, technology management, IT consulting, Microsoft 365 consulting, network cabling, backup and data recovery, and VoIP phone solutions. These services are delivered as a single integrated stack through one vendor and one invoice, eliminating fragmented multi-vendor complexity. The company specializes in serving small businesses and franchise operators, with demonstrated expertise supporting 1,100+ franchise locations across 32 states. The product portfolio is positioned as enterprise-level technology management without the enterprise price tag, with claims of 33% average cost savings for customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive IT management including proactive monitoring, 24/7 system surveillance, responsive helpdesk, tailored IT strategies, and enhanced data security covering all technology touching the client network.
- Connectivity Services
Quantifiable outcome
- 85%+ of support tickets resolved on first contact
- +4 more outcomes
Companies that use Maven IT
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Maven IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Feature5 records
Maven IT partnerships and signals
Strategic signalScale indicators7 records
Recent moves5 records
Expansion highlights5 records
Maven IT competitors and assessment
Company assessmentDirect peers
- Dataprise: Mid-market managed services provider offering helpdesk, cybersecurity, cloud, and connectivity services to SMB and enterprise clients across the US. Directly comparable in service mix and target customer profile to Maven IT, though at a larger scale.
- Ntiva: US-based MSP delivering managed IT, cybersecurity, cloud, and Microsoft 365 services to small and mid-sized businesses. Closely comparable in service portfolio, recurring-revenue model, and SMB/franchise-adjacent customer base.
- CMIT Solutions: Franchise-style MSP network providing managed IT, cybersecurity, and compliance services to SMBs. Highly comparable because it mirrors Maven IT's franchise-friendly positioning and recurring managed services model.
Regional players
- Corporate Technologies: Michigan-based managed IT and cybersecurity provider serving SMB and enterprise clients across the Midwest. Direct regional overlap with Maven IT's Metro Detroit base and comparable service offering.
- US Signal: Michigan-headquartered managed services and connectivity provider. Comparable in geography and connectivity offerings, with overlapping cybersecurity and managed IT capabilities.
Broad incumbents
- CompuCom: Large US managed services provider with end-user support, network, and cloud services for mid-market and enterprise. Overlaps with Maven IT in helpdesk, Microsoft 365, and managed network offerings, but at a much larger scale.
- Insight Enterprises: Global IT services and solutions provider with managed services, hardware procurement, and Microsoft 365 practice. Competes with Maven IT in the SMB connectivity and Microsoft 365 space, but at a vastly larger scale and enterprise tilt.
Others
- Kaseya: Provider of RMM, PSA, and cybersecurity platforms that MSPs (including Maven IT) use to operate. Indirect peer — an upstream tooling vendor that powers much of the managed services ecosystem Maven IT participates in.
- ConnectWise: Provider of PSA, RMM, and cybersecurity platforms widely used by SMB-focused MSPs. Functionally adjacent — ConnectWise is infrastructure that Maven IT-style MSPs rely on rather than competes with directly.
- Continuum (Fortify): Managed services back-office and security operations provider serving SMB-focused MSPs. Adjacent ecosystem player rather than direct competitor; supplies NOC/SOC capabilities similar to what Maven IT bundles for its franchise clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Maven IT social profiles
Digital presenceMaven IT compliance and trust
Trust signalCompliance5 records
Maven IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Maven IT leadership team
Management profileNumber of profiles
Profiles11 records
Maven IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Maven IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Maven IT
What does Maven IT do?
Maven IT, Inc. is a managed services provider that installs, manages, and supports all technology that touches a client's network — including connectivity, helpdesk support, network design, layered cybersecurity, technology management (VoIP, cameras, POS, access control), Microsoft 365 consulting, network cabling, backup/recovery, and IT consulting. Services are delivered as a flat-rate monthly subscription with custom pricing based on user count, security needs, and environment complexity, primarily to small and medium businesses and franchise operators in Metro Detroit and across 32 states.
Is Maven IT a public or private company?
Maven IT is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Maven IT founded?
Maven IT was founded in 2018. It employs 11 to 50 people.
Where is Maven IT based?
Maven IT is headquartered in Warren, United States, in the North America region.
How does Maven IT make money?
Three revenue lines are on record. Managed IT Services (Recurring) is the primary driver. The others are project Services and franchise Opening Services.
Who are Maven IT's main competitors?
Direct peers on record are Dataprise, Ntiva and CMIT Solutions. Regional players are Corporate Technologies and US Signal. Broad incumbents are CompuCom and Insight Enterprises. Others are Kaseya, ConnectWise and Continuum (Fortify).
Does Maven IT have an API?
No public API is recorded for Maven IT.
What industry is Maven IT in?
Maven IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAA, Remote Monitoring & Management (RMM) Services, with a secondary code of BPAEAJAO, Employee Experience (EX) & Digital Experience Monitoring Support. Its NAICS code is 541513 and its SIC code is 7370.