Stericycle Communication Solutions
Stericycle Communication Solutions is a private U.S.-based call center providing telephone answering and appointment scheduling services to healthcare providers. Founded in 1985 and headquartered in Northbrook, Illinois, the company operates with 11-50 employees.
- Company typePrivate
- Founded1985
- HeadquartersNorthbrook, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
Stericycle Communication Solutions firmographics
Firmographics- Name
- Stericycle Communication Solutions
- Website
- https://stericyclecommunications.com
- Company type
- Private
- Founded year
- 1985
- Headcount range
- 11–50 employees
- Short description
- Stericycle Communication Solutions is a private U.S.-based call center providing telephone answering and appointment scheduling services to healthcare providers. Founded in 1985 and headquartered in Northbrook, Illinois, the company operates with 11-50 employees.
- Ownership category
- akta.pro rank
Stericycle Communication Solutions industry classification
Industry- Product category
- Healthcare Call Center Services
- NAICS
- Telephone Answering Services (561421)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Patient Communications (Reminders/Confirmations/Recalls) (HLACADAH)
Keywords
Where Stericycle Communication Solutions is headquartered
LocationHeadquarters
- HQ city
- Northbrook
- HQ country
- United States
- HQ region
- North America
Markets served
Stericycle Communication Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D
Stericycle Communication Solutions product offering
Product offeringCore offering
Stericycle Communication Solutions is a call center that provides telephone answering and appointment scheduling services for the healthcare industry. The company operates as a specialized communications provider serving medical practices and healthcare organizations with after-hours and overflow call handling.
Differentiator
Problem solved
Functional benefit
Products and services
- Telephone Answering Service
- Appointment Scheduling Service
Companies that use Stericycle Communication Solutions
Customer profileIdeal customer profiles1 record
Stericycle Communication Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Stericycle Communication Solutions competitors and assessment
Company assessmentDirect peers
- TriageLogic: Operates nurse triage and after-hours telephone answering services for physician practices and healthcare systems. Directly comparable as a healthcare-specialist call center providing patient communication and clinical triage by phone.
- Solutionreach: Provides patient communications, reminders, recall, and scheduling tools to healthcare practices. Comparable as a vendor focused on patient engagement and appointment-related communications, overlapping with the company's core service lines.
- WELL Health: Patient communication and engagement platform used by providers and health systems. Comparable because it competes for the same healthcare buyer around patient outreach, scheduling, and reminders.
- AccessNurse: Nurse-staffed after-hours call center serving physician practices, medical groups, and hospitals. Directly comparable as a healthcare-specialist telephone answering and triage provider.
Emerging players
- Luma Health: Patient communication platform for scheduling, reminders, and intake across healthcare providers. Comparable as a modern competitor expanding into the same appointment-and-reminder communications niche.
- Klara: Patient messaging and communication workflow platform for medical practices. Comparable as a tech-forward entrant tackling patient scheduling and communication workflows in ambulatory care.
- PatientPop (by Tebra): Practice growth and patient communication suite including scheduling, reminders, and patient messaging. Comparable as a competitor converging on the appointment-scheduling and patient-communication workflow.
Broad incumbents
- West Corporation (Intrado): Large-scale communications and contact-center provider with significant healthcare and public-safety call-center operations. Comparable as a much larger incumbent offering similar answering and communication services across multiple verticals.
- Stericycle, Inc. Large healthcare services company best known for regulated waste management but historically offering a portfolio of healthcare compliance and communication-adjacent services. Comparable due to the shared 'Stericycle' branding and likely historical organizational relationship.
Others
- TeamHealth: National physician-staffing and healthcare services organization operating large-scale clinical communication and call-coverage functions. Comparable as an adjacent healthcare-services participant that also depends on centralized telephone and clinical-communications infrastructure.
Market position
Customer concentration
Stericycle Communication Solutions social profiles
Digital presenceStericycle Communication Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Stericycle Communication Solutions leadership team
Management profileNumber of profiles
Stericycle Communication Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Stericycle Communication Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Stericycle Communication Solutions
What does Stericycle Communication Solutions do?
Stericycle Communication Solutions is a call center that provides telephone answering and appointment scheduling services for the healthcare industry. The company operates as a specialized communications provider serving medical practices and healthcare organizations with after-hours and overflow call handling.
When was Stericycle Communication Solutions founded?
Stericycle Communication Solutions was founded in 1985. It employs 11 to 50 people.
Where is Stericycle Communication Solutions based?
Stericycle Communication Solutions is headquartered in Northbrook, United States, in the North America region.
Who are Stericycle Communication Solutions's main competitors?
Direct peers on record are TriageLogic, Solutionreach, WELL Health and AccessNurse. Emerging players are Luma Health, Klara and PatientPop (by Tebra). Broad incumbents are West Corporation (Intrado) and Stericycle, Inc.. TeamHealth is listed as an others.
Does Stericycle Communication Solutions have an API?
No public API is recorded for Stericycle Communication Solutions.
What industry is Stericycle Communication Solutions in?
Stericycle Communication Solutions's product category is Healthcare Call Center Services. Its primary akta.pro industry code is HLACADAH, Patient Communications (Reminders/Confirmations/Recalls). Its NAICS code is 561421 and its SIC code is 4899.