Fee Synergy
FeeSynergy, founded in 2007, is a privately-held Australian SaaS and payments company providing an integrated debtor management, payments, and compliance platform for accounting and legal firms across Australia and New Zealand, serving 500+ firms and processing over $3 billion in invoices annually.
- Company typePrivate
- Founded2007
- HeadquartersCamberwell, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Fee Synergy does
FeeSynergy is a privately-held Australian SaaS and payments company, founded in 2007 by Malcolm Ebb and Miki Simonovski, that specializes in debtor management, payment processing, and compliance solutions for accounting and legal firms across Australia and New Zealand. Its flagship product, the FeeSynergy Collect cloud platform, integrates natively with all leading practice management systems (Xero, MYOB, CCH iFirm, APS, FYI, Actionstep, FilePro, Lexis Nexis Affinity, Kloud Connect, XPM, MYOB Accumatica) to automate invoice reminders, direct debits, engagement letters, credit risk assessment via Equifax, and identity verification and AML compliance. The company complements its software with an Outsourced Accounts Receivable managed service and a Fee Finance product that funds 100% of invoice value upfront.
The business operates a hybrid SaaS-plus-transaction-fee model, earning recurring subscription revenue on its platform (quote-based by firm size and module selection) plus per-transaction fees on direct debits ($0.30 AUD per transaction in Australia; $0.95 NZD per transaction in New Zealand) and merchant fees on card payments through its PCI-DSS compliant gateway. FeeSynergy serves over 500 firms across Australia and New Zealand, including marquee accounting networks (Pitcher Partners, HLB, PKF, Moore Australia, William Buck, Nexia, Hall Chadwick, Bentleys, Accru, Count) and legal firms (Madgwicks, Coote Family Lawyers), and now manages more than $3 billion in invoices annually — a tripling from the $1 billion milestone reached in 2020. The platform is ISO 27001 certified and is positioned to benefit from AUSTRAC's Tranche 2 AML/CTF reforms affecting accountants, which have already driven the launch of an IDV/AML module in 2023. Headquartered in Camberwell, Victoria, with a regional office in Auckland, FeeSynergy remains founder-owned with no disclosed institutional funding and has operated continuously for 17+ years.
Fee Synergy firmographics
Firmographics- Name
- Fee Synergy
- Legal name
- FeeSynergy Finance Pty Ltd
- Website
- https://feesynergy.com.au
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- FeeSynergy, founded in 2007, is a privately-held Australian SaaS and payments company providing an integrated debtor management, payments, and compliance platform for accounting and legal firms across Australia and New Zealand, serving 500+ firms and processing over $3 billion in invoices annually.
- Ownership category
- akta.pro rank
Fee Synergy industry classification
Industry- Product category
- Professional Services Accounts Receivable Automation
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- First-Party (In-House) Collections Outsourcing (BPAAAEAA)
Keywords
Where Fee Synergy is headquartered
LocationHeadquarters
- HQ city
- Camberwell
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Fee Synergy business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription Fees: Subscription-based access to FeeSynergy Collect platform, payment gateway, and various modules. Pricing is quote-based and varies by firm size and modules selected.
- Direct Debit Transaction Fees: Transaction fees charged per direct debit processed. Australia: $0.30 per transaction; New Zealand: $0.95 per transaction.
- Payment Gateway Fees: Merchant fees charged on credit/debit card transactions processed through the online payment gateway.
- Outsourced Accounts Receivable Services: Fully transparent outsourced credit management service where FeeSynergy's professionals act as an extension of the client firm to manage debtor collections.
- Fee Finance: Finance solutions where FeeSynergy funds invoices at 100% of invoice value, clients repay via direct debit, providing immediate cash flow to firms.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Direct Debit Transaction Fee - Australia |
| Transaction based/ take rate | Pay-as-you-go | Direct Debit Transaction Fee - New Zealand |
| Subscription | Annual | FeeSynergy Collect Platform |
| Transaction based/ take rate | Pay-as-you-go | Online Payment Gateway |
| Subscription | Monthly | Outsourced Accounts Receivable |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Fee Synergy product offering
Product offeringCore offering
FeeSynergy provides cloud-based debtor management software, payment processing, fee finance, identity verification, credit risk insights and outsourced accounts receivable services purpose-built for accounting and legal professional services firms in Australia and New Zealand. The FeeSynergy Collect platform integrates with all leading practice management systems to automate invoice chasing, direct debits, online payments and engagement letter compliance, managing more than $3 billion in invoices annually across 450+ firms.
Product overview
FeeSynergy is a software and payments company established in 2007 serving accounting and legal firms in Australia and New Zealand. The core product is the FeeSynergy Collect cloud-based debtor management platform, which serves as the central hub integrating multiple modules: Online Payments (payment gateway), Direct Debits, Fee Finance, Engagement Letters & Proposals, ID Verification & AML, and Credit Insights. The company also offers Outsourced Accounts Receivable as a managed service. The platform is purpose-built for professional service firms with native integrations into all major practice management systems including Xero, MYOB, APS, CCH, FYI, ActionStep, FilePro, Lexis Nexis Affinity, and Kloud Connect. Additional services include fee funding, direct debit processing, identity verification with biometric authentication, credit risk assessment via Equifax, and professional credit management outsourcing.
Differentiator
Problem solved
Functional benefit
Brands
- FeeSynergy Collect: Automated debtor management platform for accounting and legal firms, including invoice reminders, payment gateway, direct debits, and debtor tracking.
- FeeSynergy Synergy System
- FeeSynergy IDV/AML
Products and services
- FeeSynergy Collect FeeSynergy's flagship cloud-based debtor management platform that streamlines cash flow, automates invoice reminders, manages client payments, and provides real-time dashboards for accounting and legal firms, integrating with all major practice management systems.
- FeeSynergy Credit Insights Credit risk management module providing real-time Equifax credit scores, payment history analytics, portfolio risk profiles, and automated credit alerts for client risk assessment.
- FeeSynergy Online Payments Payment gateway enabling 24/7 credit and debit card payments, PCI-DSS compliant processing, optional surcharging, and seamless integration with practice management systems for invoice-presented payments.
- FeeSynergy Direct Debits Direct debit processing module supporting one-time and recurring bank account deductions, BECS compliant documentation, digital signing, and automated payment monitoring with failure alerts.
- FeeSynergy Fee Finance Professional fee funding solution allowing clients to pay invoices in monthly installments while firms receive 100% of invoice value upfront, including an optional self-service application portal.
- FeeSynergy Engagement Letters & Proposals Module for issuing, tracking, and storing engagement letters and proposals with free digital signatures and APES & TPB compliance support for professional service firms.
- FeeSynergy ID Verification & AML Identity verification solution using biometric facial recognition, liveness detection, and document verification against government databases, including PEP and sanctions screening for AML/CTF compliance.
- FeeSynergy Outsourced Accounts Receivable Fully transparent outsourced credit management service where FeeSynergy's credit professionals act as an extension of the firm to follow up on outstanding invoices while preserving client relationships.
Companies that use Fee Synergy
Customer profileNamed customers22 records
Segments2 records
Ideal customer profiles2 records
Fee Synergy technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability6 records
Feature6 records
Fee Synergy partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and major.
- EquifaxcoreStrategic partnership providing FeeSynergy Credit Insights - direct access to real-time Equifax credit scores, credit reports, payment history data, and automated credit alerts. Equifax identity verification integration using biometric technology and Document Verification Service (DVS) for AML/CTF compliance.
- WestpacmajorStrategic Payments Integration partnership with Westpac for payment processing capabilities. Joint hosting of BIG DAY IN events series for accountants across Australia.
- XerocoreIntegration with Xero practice management system enabling seamless data synchronization for debtor management, invoicing, and payment processing.
- MYOBcoreDeep integrations across MYOB product suite including MYOB AE/AO, MYOB Accumatica, MYOB Practice. FeeSynergy payment options integrated into MYOB invoice templates since early days.
- CCH (Wolters Kluwer)coreIntegration with CCH iFirm practice management system for accounting firms.
- APScoreIntegration with Access APS practice management system.
- FYI DocumentscoreIntegration with FYI Elite document management system (2025).
- ActionstepcoreIntegration with Actionstep legal practice management system (2025).
- FileProcoreIntegration with FilePro legal practice management system (2021).
- Lexis Nexis AffinitycoreIntegration with Lexis Nexis Affinity (now Dye + Durham Affinity) legal practice management system (2019).
- Kloud ConnectcoreIntegration with Kloud Connect document management system (2025).
- Beaton Research + Consultingmajor14-year partnership as sponsor of the annual Client Choice Awards - prestigious awards for accounting and legal firms recognizing exceptional client service.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Fee Synergy competitors and assessment
Company assessmentDirect peers
- Windcave: New Zealand-headquartered payment gateway and POS provider serving ANZ and international markets. Direct competitor in payment processing with overlap in NZ accounting and SMB customer segments where FeeSynergy operates.
- Ezidebit: Australia-headquartered direct debit and recurring payment processing provider serving subscription and recurring billing businesses including professional services. Direct competitor in the direct debit and payment processing functionality FeeSynergy offers through its platform.
- Debtor Daddy: New Zealand-based debtor management and automated collections platform specifically built for accounting firms. Direct competitor in the ANZ accounting debtor management space with overlapping feature set, target customers, and geographic focus.
- Chaser: International AR automation SaaS that automates invoice chasing, payment reminders, and collections for B2B businesses. Direct competitor in the SaaS debtor management and automated collections space with a similar automation-first approach to recovering outstanding invoices.
- Practice Ignition: Australia and New Zealand-based engagement letter, proposal, and client payment platform for accounting firms. Direct competitor in adjacent feature space (engagement letters, proposals, payments) with overlapping ANZ accounting practice customer base.
- Pin Payments: Australia-based payment gateway provider offering online card payment processing and recurring billing for businesses. Direct competitor in the payment gateway functionality with overlapping ANZ SMB and professional services customer segments.
Broad incumbents
- Stripe: Global payment processing platform with online invoicing, recurring billing, and Stripe Sigma reporting features. Broad incumbent offering overlapping payment processing capabilities with global scale and developer ecosystem that FeeSynergy does not possess in its niche ANZ market.
- Xero: Global cloud accounting platform headquartered in New Zealand with deep ANZ penetration and built-in invoicing, payment, and practice management features (Xero Practice Manager). Broad incumbent that could absorb FeeSynergy's debtor management and payment functionality into its core platform over time.
- MYOB: Major ANZ accounting and business management platform (including MYOB AE/AO, MYOB Practice, MYOB Accumatica) serving SMEs with built-in invoicing, payment, and practice management features. Broad incumbent with similar ANZ customer base that could compete with FeeSynergy at the platform level.
Emerging players
- Karbon: Australia and New Zealand-headquartered practice management workflow platform for accounting firms. Comparable target market (ANZ accounting firms) and integrates with similar practice management ecosystems, though Karbon focuses on workflow and email automation rather than payments and debtor management.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Fee Synergy social profiles
Digital presenceFee Synergy compliance and trust
Trust signalCompliance1 record
Fee Synergy financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fee Synergy leadership team
Management profileNumber of profiles
Profiles8 records
Fee Synergy funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fee Synergy M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fee Synergy
What does Fee Synergy do?
FeeSynergy provides cloud-based debtor management software, payment processing, fee finance, identity verification, credit risk insights and outsourced accounts receivable services purpose-built for accounting and legal professional services firms in Australia and New Zealand. The FeeSynergy Collect platform integrates with all leading practice management systems to automate invoice chasing, direct debits, online payments and engagement letter compliance, managing more than $3 billion in invoices annually across 450+ firms.
Is Fee Synergy a public or private company?
Fee Synergy is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Fee Synergy founded?
Fee Synergy was founded in 2007. It employs 11 to 50 people.
Where is Fee Synergy based?
Fee Synergy is headquartered in Camberwell, Australia, in the Oceania region.
How does Fee Synergy make money?
Five revenue lines are on record. Software Subscription Fees are the primary driver. The others are direct Debit Transaction Fees, payment Gateway Fees, outsourced Accounts Receivable Services and fee Finance.
Who are Fee Synergy's main competitors?
Direct peers on record are Windcave, Ezidebit, Debtor Daddy, Chaser, Practice Ignition and Pin Payments. Broad incumbents are Stripe, Xero and MYOB. Karbon is listed as an emerging player.
Does Fee Synergy have an API?
No public API is recorded for Fee Synergy.
What industry is Fee Synergy in?
Fee Synergy's product category is Professional Services Accounts Receivable Automation. Its primary akta.pro industry code is BPAAAEAA, First-Party (In-House) Collections Outsourcing. Its NAICS code is 541511 and its SIC code is 7370.