Cyclone
Cyclone is a privately held New Zealand managed IT services provider, founded in 1993, delivering device management, infrastructure, cybersecurity, software licensing, and lifecycle services across five offices nationwide to Schools, Tertiary institutions, Government, and Commercial customers.
- Company typePrivate
- Founded1993
- HeadquartersChristchurch, New Zealand
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Cyclone does
Cyclone Computer Company Limited is a privately held New Zealand IT services provider founded in 1993 and headquartered in Christchurch, operating a nationwide footprint across offices in Auckland, Wellington, Dunedin, and Invercargill. The company delivers managed IT services, ICT infrastructure, modern device management, cybersecurity and data protection, software licensing management, audio visual and unified communications, procurement, and end-to-end device lifecycle services — including refurbishment and e-waste recycling through its TechCycle sub-brand — to Schools, Tertiary institutions, All-of-Government, and Commercial customers. Its technology stack spans Microsoft, Apple, Google, and Android environments, anchored by an Apple Device Management capability described as New Zealand's largest managed device fleet at 18,000+ devices, alongside a TELA+ education platform and multiple e-commerce storefronts (Cyclone B2B Store, BYOD Shop).
Cyclone monetises across five primary revenue streams: recurring fixed monthly-fee managed IT services, hardware sales through direct and e-commerce channels, software licensing solutions, project-based professional services, and lifecycle services from procurement to end-of-life recycling. Go-to-market combines direct sales (with a National Sales Manager, regional Account Managers, and a NZ Government Sector Lead) alongside channel partnerships as an Apple Authorised Reseller, HP Gold Partner, ASUS channel partner, and highest-tier direct certifications with Microsoft and Google. Operational performance metrics disclosed include 7,000 monthly support requests, an 8-second average call wait time, 90% remote resolution rate, and 98.5% SLA compliance. The company is founder-owned/privately held with no external funding events identified and serves a customer base that includes AUT (Auckland University of Technology), Watercare, TVNZ, Soul Machines, Southbase Construction, Saint Kentigern, Christ's College, and Autism NZ.
Cyclone firmographics
Firmographics- Name
- Cyclone
- Legal name
- Cyclone Computer Company Limited
- Website
- https://cyclone.co.nz
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Cyclone is a privately held New Zealand managed IT services provider, founded in 1993, delivering device management, infrastructure, cybersecurity, software licensing, and lifecycle services across five offices nationwide to Schools, Tertiary institutions, Government, and Commercial customers.
- Ownership category
- akta.pro rank
Where Cyclone is headquartered
LocationHeadquarters
- HQ city
- Christchurch
- HQ country
- New Zealand
- HQ region
- Oceania
Offices5 records
Markets served
Cyclone business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed IT support services provided for fixed monthly fees, offering remote and on-site support to commercial, education, and government clients across New Zealand.
- Product Sales: Sales of hardware including laptops, desktops, monitors, and accessories through their online shop. Products include Apple, HP, Microsoft, ASUS, Lenovo, and other technology brands.
- Software Licensing: Software licensing solutions and management services helping clients save time and money with licensing that adjusts to organisational needs.
- Professional Services: Project-based services including technology implementation, migration, deployment, staff training, and professional development.
- Lifecycle Services: Services covering the entire technology lifecycle from procurement and initial imaging to asset tagging, data migration, installation, and end-of-life recycling.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fixed monthly fee IT support model |
| One time/ perpetual license | Pay-as-you-go | Hardware product pricing (login-based) |
| Unit Pricing | Pay-as-you-go | Audio Visual equipment unit pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Cyclone product offering
Product offeringCore offering
Cyclone is a New Zealand IT services provider delivering managed IT support, ICT infrastructure, device management, cybersecurity, software licensing, and technology procurement to schools, tertiary institutions, government agencies, and commercial businesses. The company integrates eight capability areas (Managed IT Services, Infrastructure Services, Modern Device Management, Data Protection and Security, Software Management, Lifecycle Services, Audio Visual and Unified Communications, and Procurement) with hardware resale through its online stores and operates the TELA+ education platform.
Product overview
Cyclone is a New Zealand IT company offering a comprehensive portfolio of managed IT services and technology solutions. The core offering consists of eight integrated capability areas: Managed IT Services, Infrastructure Services, Modern Device Management, Data Protection and Security Solutions, Software Management, Lifecycle Services, Audio Visual and Unified Communications, and Procurement. These are complemented by specialized services including Apple Device Management, Cloud Solutions, and E-Waste Recycling. Cyclone also operates multiple e-commerce platforms (Cyclone B2B Store, BYOD Shop, TechCycle) and the education-focused TELA+ platform. The company serves schools, tertiary institutions, government, and commercial sectors across New Zealand with offices in Auckland, Wellington, Christchurch, and Dunedin.
Differentiator
Problem solved
Functional benefit
Brands
- BYOD Shop: Online shop for Bring Your Own Device programs for education
- TechCycle
- Cyclone B2B Store
- TELA+
Products and services
- Managed IT Services
- Infrastructure Services
- Modern Device Management
- Data Protection and Security Solutions
- Software Management
- Lifecycle Services
- Audio Visual and Unified Communications
- Procurement
- Apple Device Management Services
- TELA+
- Cyclone B2B Store
- BYOD Shop
- TechCycle
Quantifiable outcome
- 130 staff nationwide managing over 18,000 devices
- +5 more outcomes
Companies that use Cyclone
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles1 record
Cyclone technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Cyclone partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- ASUScoreASUS channel partner awarded recognition at the ASUS Next Enterprise Summit in Singapore for distributor performance, commercial sales, and strategic deals. One of two New Zealand partners honoured alongside Lexel.
- HPcoreHP Gold Partner distributing HP business technology including laptops, desktops, monitors, and accessories. Joint sustainability initiatives focused on sustainable IT purchasing and management, end-of-life recycling, and lifecycle services. Cyclone paired with HP is highlighted as powering technology at smart organisations including AUT.
- ApplecoreApple Authorised Reseller with highest certifications from Apple. Manages New Zealand's largest device fleet of 18,000+ Apple devices. Services include managed IT support, product sales, Apple finance, setup and deployment, software licensing and management, and security for Apple devices.
- MicrosoftcoreHighest certification level held directly with Microsoft, enabling comprehensive Microsoft technology integration and support services including Microsoft 365 implementation and support.
- GooglecoreHighest certification level held directly with Google, supporting Chromebook and Google Workspace integration services for education and commercial clients.
- EpsonminorEpson projectors distributed including EB-W06 and EB-982W models for education and business environments, with pricing and warranty information published on Cyclone's AV solutions page.
- TELA+coreTELA+ is an education-focused technology platform that Cyclone supports and integrates with, providing device management and IT services specifically designed for New Zealand schools and tertiary institutions.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Cyclone competitors and assessment
Company assessmentBroad incumbents
- Datacom: Largest NZ-headquartered IT services company offering managed services, cloud, and integration across ANZ; comparable to Cyclone as a domestic MSP competing for the same education, government, and commercial customers in New Zealand.
- Spark New Zealand (Spark Business): NZ incumbent telco with a significant managed IT, cloud, and cybersecurity services arm serving enterprise, government, and SMB; competes with Cyclone in NZ managed services and device management deals.
- Insight Enterprises: Global IT solutions integrator and managed services provider with strong Apple, HP, and Microsoft partnerships; comparable to Cyclone as a multi-vendor MSP and hardware reseller serving enterprise and education globally.
- Logicalis: Global IT solutions and managed services provider with ANZ operations, focused on infrastructure, cloud, and workplace services; comparable to Cyclone in managed IT and device lifecycle management for enterprise and education.
- Fujitsu New Zealand: Subsidiary of Fujitsu Limited offering managed IT, cloud, and integration services in NZ; competes with Cyclone for NZ government and enterprise managed services contracts.
- Softcat: UK-listed IT infrastructure and services reseller with a strong education and public-sector footprint; comparable business model to Cyclone in multi-vendor hardware, software licensing, and managed services.
- CDW Corporation: Large US IT solutions provider delivering hardware, software, and managed services to education, government, and commercial customers; comparable in multi-vendor device management and lifecycle services to Cyclone.
- Compucom (Blackstone portfolio): North American managed IT services and workplace solutions provider serving enterprise customers; closely comparable to Cyclone in end-user computing, device lifecycle, and helpdesk managed services.
Regional players
- Ricoh New Zealand: NZ arm of Ricoh providing managed workplace, document, and IT services including device management and AV solutions; overlaps with Cyclone's lifecycle, AV, and managed services in the NZ market.
Direct peers
- Lexel Systems: NZ IT services and infrastructure provider serving enterprise, government, and education; directly comparable to Cyclone as a domestic MSP, and notably co-awarded alongside Cyclone at the 2026 ASUS Next Enterprise Summit.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks4 records
Key highlights7 records
Customer concentration
Cyclone social profiles
Digital presenceCyclone financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cyclone leadership team
Management profileNumber of profiles
Profiles13 records
Cyclone funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cyclone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cyclone
What does Cyclone do?
Cyclone is a New Zealand IT services provider delivering managed IT support, ICT infrastructure, device management, cybersecurity, software licensing, and technology procurement to schools, tertiary institutions, government agencies, and commercial businesses. The company integrates eight capability areas (Managed IT Services, Infrastructure Services, Modern Device Management, Data Protection and Security, Software Management, Lifecycle Services, Audio Visual and Unified Communications, and Procurement) with hardware resale through its online stores and operates the TELA+ education platform.
Is Cyclone a public or private company?
Cyclone is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Cyclone founded?
Cyclone was founded in 1993. It employs 51 to 100 people.
Where is Cyclone based?
Cyclone is headquartered in Christchurch, New Zealand, in the Oceania region.
How does Cyclone make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are product Sales, software Licensing, professional Services and lifecycle Services.
Who are Cyclone's main competitors?
Broad incumbents on record are Datacom, Spark New Zealand (Spark Business), Insight Enterprises, Logicalis, Fujitsu New Zealand, Softcat, CDW Corporation and Compucom (Blackstone portfolio). Ricoh New Zealand is listed as a regional player. Lexel Systems is listed as a direct peer.
Does Cyclone have an API?
No public API is recorded for Cyclone.