Bridgeway Billing
Bridgeway Billing is a privately-held, Utah-based revenue cycle management firm that provides specialized insurance billing, utilization review, appeals, and consulting services exclusively to behavioral health treatment facilities and individual patients.
- Company typePrivate
- Founded2019
- HeadquartersOrem, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Bridgeway Billing does
Bridgeway Billing, LLC is a privately-held, founder-managed behavioral healthcare revenue cycle management firm headquartered in Orem, Utah and operating on a fully remote workforce model. Founded in 2019, the company specializes exclusively in insurance billing for mental health and substance abuse treatment providers — including Residential Treatment Centers, Partial Hospitalization Programs, and Intensive Outpatient Programs — as well as direct billing services for families and individuals seeking reimbursement for behavioral health treatment.
The company's core offering is a full-service billing stack that bundles verification of benefits, utilization review, claims submission, appeals management, claim underpayment recovery, consulting, and a custom data analytics layer into a single engagement. Add-on modules include accounts receivable management and provider credentialing. Technology is described as a proprietary data analytics platform with bundled dashboards covering denial reasons, average daily payments, and industry benchmarks; no APIs, mobile apps, or AI/ML capabilities are disclosed. All claims work is performed in-house rather than outsourced, and the team emphasizes direct, real-person communication with patient families as a service differentiator.
Commercially, Bridgeway sells primarily through a direct, sales-led motion to behavioral health facilities via free consultations and relationship-based selling, supplemented by pay-as-you-go fee-for-service billing and flat-rate written appeals for individuals. Pricing is not publicly disclosed and appears to be quote-based, with multi-year contracts on the facility side. The firm is bootstrapped — no external funding, no parent company, and no M&A activity are disclosed — and is led by Executive Director Nicholas Burt alongside a management team whose members average a decade or more of behavioral health billing tenure. Geographic focus is domestic, with primary emphasis on Utah and surrounding states.
Bridgeway Billing firmographics
Firmographics- Name
- Bridgeway Billing
- Legal name
- Bridgeway Billing, LLC
- Website
- https://bridgewaybilling.net
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bridgeway Billing is a privately-held, Utah-based revenue cycle management firm that provides specialized insurance billing, utilization review, appeals, and consulting services exclusively to behavioral health treatment facilities and individual patients.
- Ownership category
- akta.pro rank
Bridgeway Billing industry classification
Industry- Product category
- Behavioral Healthcare Billing Services
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Patient Billing, Statements & Payment Processing (HLACACAG)
- akta.pro secondary industry
- Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI)
Keywords
Where Bridgeway Billing is headquartered
LocationHeadquarters
- HQ city
- Orem
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Bridgeway Billing business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Full-Service Billing Support: Comprehensive billing services included with their programs: access to database, accounting, admissions support, appeal coordination, claim analysis, claim appeals, claims management, clinical audits, compliance monitoring, consultation, data analytics, direct communication, EFT/ERA enrollment, insurance audit support, medical records requests, onboarding training, payer demographic updates, single-case agreement negotiations, third-party price/rate negotiations, utilization review, and verification of benefits.
- Fee-for-Service Billing: Individual claims submission, authorization and appeals services for individuals seeking reimbursement for treatment. Services include verification of benefits (VOB), utilization review (UR/Authorization), claim submission, and appeals services.
- Written Appeals: Flat-rate written appeal services where the company drafts comprehensive appeals outlining medical necessity arguments, citing clinical evidence and relevant case or legislative law. Offered at a fraction of the cost of competitors.
- Accounts Receivable Management: Separate service for accounts receivable management to help treatment facilities recover outstanding funds.
- Claim Underpayment Recovery: Recovery of underpaid claims through negotiations with third-party pricing companies to secure higher reimbursement rates. Included in their flat recovery fee with no hidden charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Comprehensive billing services for treatment facilities |
| Other | Pay-as-you-go | Written appeals - flat rate pricing |
| Other | Pay-as-you-go | Individual fee-for-service billing |
| Other | Multi-year contract | Accounts receivable management |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Bridgeway Billing product offering
Product offeringCore offering
Bridgeway Billing provides full-service behavioral healthcare revenue cycle management for mental health and substance abuse treatment facilities, including verification of benefits, utilization review, claims submission, appeals management, and consulting. The company also serves individual patients and families through fee-for-service billing support and written appeals. Custom data analytics is bundled across programs, and add-on services include accounts receivable management and provider credentialing.
Product overview
Bridgeway Billing is a specialized behavioral healthcare billing service provider offering a unified suite of revenue cycle management solutions for mental health and substance abuse treatment facilities. The core offering encompasses full-service billing support including verification of benefits, utilization review, claims submission, and appeals. The company provides custom data analytics as a standard included feature, along with separate add-on services for accounts receivable management, fee-for-service billing, written appeals, and credentialing. The platform differentiates through direct real-person communication with families and comprehensive consulting services.
Differentiator
Problem solved
Functional benefit
Products and services
- Behavioral Healthcare Billing Services Full-service insurance billing support for mental health and substance abuse treatment providers, including verification of benefits, utilization review, claims submission, appeals management, payment negotiation, and consulting. Targeted at Residential Treatment Centers (RTCs), Partial Hospitalization Programs (PHPs), and Intensive Outpatient Programs (IOPs).
- Data Analytics
Quantifiable outcome
- Outsourced billing can reduce processing times by up to 35% and increase revenue by 12%
- +5 more outcomes
Companies that use Bridgeway Billing
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
Bridgeway Billing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Bridgeway Billing partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
Bridgeway Billing competitors and assessment
Company assessmentDirect peers
- Netsmart Technologies: Major EHR and revenue-cycle platform purpose-built for behavioral health and human-services providers. Directly comparable to Bridgeway because it serves the same mental-health/substance-use treatment facilities with billing, claims, and UR functionality, often bundled into enterprise contracts.
- CentralReach: Practice management, EHR, and billing platform purpose-built for ABA therapy and behavioral health providers. Directly comparable to Bridgeway's RTC/IOP/PHP treatment-facility target segment because of its billing-for-behavioral-health focus.
- Valant: EHR and billing platform specifically designed for mental-health practices. Directly comparable to Bridgeway because it targets the same mental-health provider base with claims-management and patient-billing workflows.
- Kareo (Tebra): Cloud-based practice management and medical billing platform serving independent practices including behavioral-health clinicians. Directly comparable in offering billing/RCM services to small and mid-sized outpatient providers, overlapping with Bridgeway's mental-health and substance-use segments.
- SimplePractice: Practice management platform for private-practice mental-health and behavioral-health clinicians, including integrated billing and insurance-claim submission. Directly comparable to Bridgeway's mental-health billing capability at the smaller-end practitioner segment.
- TherapyNotes: EHR and billing software tailored to mental-health and behavioral-health practices. Directly comparable to Bridgeway because it serves therapy and substance-use treatment providers with claims-management functionality.
- Aviacode: Medical coding and billing services company serving healthcare providers across multiple specialties including behavioral health. Directly comparable as a third-party coding/billing specialist that contracts with providers to manage claims and appeals.
Broad incumbents
- R1 RCM: Large healthcare revenue-cycle management company serving hospitals, health systems, and physician groups. Comparable as a broad RCM incumbent that handles claims, denials, and patient billing at scale across many specialties, including behavioral health.
- Optum (UnitedHealth Group): Diversified healthcare services and RCM division of UnitedHealth Group, providing revenue cycle, payment integrity, and analytics across the healthcare ecosystem. Comparable as a broad incumbent with claims-processing and denial-management capability that overlaps with Bridgeway's behavioral-health niche at the payer and provider sides.
Emerging players
- Infinx: AI-enabled RCM and prior-authorization services company serving provider organizations across multiple specialties. Comparable as an emerging RCM player applying technology to denial management and utilization review — the same workflow Bridgeway monetizes with human expertise.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Bridgeway Billing social profiles
Digital presenceBridgeway Billing financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bridgeway Billing leadership team
Management profileNumber of profiles
Profiles11 records
Bridgeway Billing funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bridgeway Billing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bridgeway Billing
What does Bridgeway Billing do?
Bridgeway Billing provides full-service behavioral healthcare revenue cycle management for mental health and substance abuse treatment facilities, including verification of benefits, utilization review, claims submission, appeals management, and consulting. The company also serves individual patients and families through fee-for-service billing support and written appeals. Custom data analytics is bundled across programs, and add-on services include accounts receivable management and provider credentialing.
Is Bridgeway Billing a public or private company?
Bridgeway Billing is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Bridgeway Billing founded?
Bridgeway Billing was founded in 2019. It employs 11 to 50 people.
Where is Bridgeway Billing based?
Bridgeway Billing is headquartered in Orem, United States, in the North America region.
How does Bridgeway Billing make money?
Five revenue lines are on record. Full-Service Billing Support is the primary driver. The others are fee-for-Service Billing, written Appeals, accounts Receivable Management and claim Underpayment Recovery.
Who are Bridgeway Billing's main competitors?
Direct peers on record are Netsmart Technologies, CentralReach, Valant, Kareo (Tebra), SimplePractice, TherapyNotes and Aviacode. Broad incumbents are R1 RCM and Optum (UnitedHealth Group). Infinx is listed as an emerging player.
Does Bridgeway Billing have an API?
No public API is recorded for Bridgeway Billing.
What industry is Bridgeway Billing in?
Bridgeway Billing's product category is Behavioral Healthcare Billing Services. Its primary akta.pro industry code is HLACACAG, Patient Billing, Statements & Payment Processing, with a secondary code of HLACAEAI, Patient Financial Engagement (Estimates, Billing Presentment, Payments). Its NAICS code is 524292 and its SIC code is 7370.