What Intwine Connect does

Intwine Connect, LLC is a privately held Ohio-based company (Chagrin Falls, founded 2009 as Intwine Energy Networks, rebranded) that develops cellular IoT hardware, software platforms, and managed services for SMBs, education, franchise and retail operators, property managers, industrial manufacturers, and utilities. The offering centers on the Intwine Connected Gateway (ICG) family of cellular routers and edge controllers (ICG-150, ICG-200, ICG-250, ICG-450, ICG-x86) running an embedded Linux OS with an open Python development environment, layered by the proprietary CloudBUS cloud-application server, EdgeBUS edge-application framework, and Remote Management Portal for fleet-level device management, firmware updates, and cellular data oversight.

Revenue is generated across four streams: one-time hardware sales of ICG gateways and complementary devices, recurring subscriptions for CloudBUS and Remote Management Portal access, usage-based cellular data plans (100MB included at $15/month with $15/GB overage), and professional services including implementation, kitting, and wireless design. A separate VoIP/telecom line bundles eFax, analog telephone adapter fax services, toll-free number hosting, voicemail-to-email, overhead paging, door entry, and POTS-line replacement for fire alarm, security, and elevator applications. Distribution runs primarily through Arrow Electronics as exclusive North American distributor and Verizon as core channel and connectivity partner, with direct website sales for SMB buyers; the company employs 1–10 people and has raised approximately $1.1M in cumulative disclosed capital ($100K Innovation Fund grant in 2014 and $1M Innovation Ohio Loan Fund debt in 2016).

Name

Intwine Connect

Legal name

Intwine Connect, LLC

Website

https://intwineconnect.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Intwine Connect is a privately held Ohio IoT company that designs cellular gateways, edge controllers, and managed connectivity services for SMBs, education, franchises, property managers, industrial firms, and utilities, distributed primarily through Arrow Electronics and Verizon.

Ownership category

akta.pro rank

Product category

Industrial IoT Connectivity

NAICS

Computer Systems Design and Related Services (54151), Telephone Apparatus Manufacturing (33421), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Computer Communications Equipment (3576), Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industrial Routing & Secure Gateways (Cellular/Edge Routers) (HDAFAJAE)

akta.pro secondary industries

Industrial IoT/Edge Electronics Manufacturing (Gateways, Edge Controllers) (IMAGAGAC), Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF), Data/Apps Connectivity & Adapters (Connectors, Drivers, SDKs) (HDAEAIAK), Product/IoT & Smart Device Support (Consumer/Industrial IoT) (BPAAACAH)

Keywords

• Cellular IoT solutions
• Industrial IoT managed services
• Edge computing gateways
• POTS line replacement
• VoIP telecommunications services

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Hardware Sales: Sale of cellular routers and gateways including ICG-150, ICG-200, ICG-250, ICG-450, ICG-550, ICG-x86, and outdoor units. One-time hardware purchase model with varying price points per product.
2. Managed Services & Subscriptions: Recurring monthly fees for CloudBUS Services ($15/month), Remote Management Portal access, and ongoing management services that support cellular connectivity stack including security updates and upgrades.
3. Cellular Data Plans: Monthly cellular data plans with 100MB included and additional data at $15/GB. Dual-carrier, global, or customized plans available with no overages.
4. VoIP Services: Telecom VoIP extensions including eFax service ($24/month), traditional fax ATA service ($24/month), 1-800 number hosting, advanced call features, voicemail to email, overhead paging, and door entry services.
5. Professional Services: Implementation, kitting, no-touch logistics, wireless design services, financial engineering, and technical support services.
6. POTS Replacement Services: Fire alarm, security, and elevator POTS line replacement using cellular-enabled devices. Hardware sale with recurring monthly service fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Intwine Connect designs, manufactures, and supports a family of cellular-enabled IoT gateways and edge controllers (the ICG product line, including ICG-150, ICG-200, ICG-250, ICG-450, and ICG-x86) and pairs them with proprietary CloudBUS cloud software, EdgeBUS edge development software, and the Remote Management Portal. The company sells bundled managed-service subscriptions, cellular data plans, professional integration services, and an adjacent portfolio of VoIP/telecom offerings (eFax, fax ATA, toll-free numbers, voicemail-to-email, paging, door entry, and POTS-line replacement for fire, security, and elevator systems).

Product overview

Intwine Connect offers a platform-plus-modules architecture centered on cellular IoT connectivity solutions. The core product line includes the Intwine Connected Gateway (ICG) family of cellular routers and edge controllers (ICG-150, ICG-200, ICG-250, ICG-450, ICG-x86), which form the hardware foundation. These devices run proprietary software including CloudBUS (cloud connectivity) and EdgeBUS (edge application development). The Remote Management Portal (RMP) provides cloud-based centralized fleet management. VoIP telecommunications services extend the platform to include fax solutions (Traditional, eFax, Combination), extended voice services (toll-free numbers, call features, voicemail-to-email), and building integrations (paging, door entry). The company also delivers vertical-specific IoT managed services for industrial, energy, cold storage, and building management applications, combining hardware, software, and operational support.

Differentiator

Problem solved

Functional benefit

Brands

• CloudBUS: Cloud-based application server platform that connects to the Intwine Connected Gateway
• EdgeBUS
• Intwine Connected Gateway (ICG)
• Remote Management Portal (RMP)

Products and services

• Cellular Router ICG-150 4G LTE cellular router delivered ready out of the box and customizable through an open Linux development environment, Python code, and a hardware expansion slot, used as the foundation for cellular IoT connectivity in SMB, franchise, education, and industrial deployments.
• Cellular Edge Controller ICG-200 Cellular-enabled edge controller with a robust edge computing application layer supporting edge AI for analytics, machine learning, sensors, and notifications; forms the core of the Industrial IoT managed service solution.
• Cellular Router ICG-250 LTE cellular router for distributed network connectivity in IoT and managed-service deployments.
• Cellular 5G Router ICG-450 5G cellular router supporting latest-generation cellular connectivity with faster data speeds for demanding IoT and managed-service applications.
• Industrial Computer ICG-x86 Industrial-grade computing platform designed for demanding IoT and edge computing applications.
• Remote Management Portal (RMP) Cloud-managed portal that centrally manages networks of gateways in real time, enabling remote firmware upgrades, batch device configuration, cellular data cost monitoring, and remote troubleshooting for fleet operators.
• Industrial IoT Managed Service Comprehensive managed service combining cellular-enabled ICG hardware, the Remote Management Portal software, and ongoing operational support services to streamline Industrial IoT deployments.
• eFax Service Fully digital faxing service with a custom web portal for viewing fax history, sending/receiving faxes, and automatic email delivery of incoming faxes, sold via monthly subscription.
• Traditional VoIP Fax Service (ATA) Analog Telephone Adapter-based service converting existing fax machines to operate over VoIP, compatible with all fax machines while reducing costs relative to traditional voice lines.
• Combination eFax Service Hybrid service combining traditional fax machine capability with full eFax digital functionality, delivered through an Analog Telephone Adapter.
• Toll Free Number Service Toll-free number hosting service with porting and custom number acquisition, including call flow design for VoIP phone system integration, sold as tiered subscription plans (e.g., 300-minute and 2,000-minute tiers).
• Voicemail to Email Service Standalone voicemail box service that emails audio voicemail files to users, with group mailbox support, operating independently from VoIP extensions.
• Overhead Paging Service VoIP telephone-integrated overhead paging system using SNOM PA-1 device, custom-designed with tone generation, zoned systems, and loud ringers.
• Door Entry Service Door entry system integration with the VoIP telephone system, custom designed to specific business needs.
• Fire and Security POTS Replacement Service POTS line replacement service for fire panels and alarm monitoring equipment using DataRemote CDS-9010 with battery and internet backup, designed to meet federal regulations.
• Elevator POTS Replacement Service POTS line conversion service for elevator communication systems, ensuring regulatory compliance through custom-designed cellular replacement solutions.

Quantifiable outcome

• Deployed hotspots within 3 business days for distance learning students
• +1 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered strategic and core.

• North Country Business ProductsstrategicStrategic or Co-development Partner · 21 February 2018Partnership to provide broadband failover and IoT services to North Country Business Products' breadth of hospitality and grocery customers. NCBP is one of the largest POS solutions providers in the country.
• Electric Power Research Institute (EPRI)strategicStrategic or Co-development Partner · 28 September 2017Collaboration in U.S. DOE's SHINES project to integrate battery storage, solar PV, and controllable loads for homes and commercial buildings. Intwine serves as system integrator demonstrating local control algorithms for optimizing use of responsive loads and energy storage.
• Arrow ElectronicscoreChannel Partner/ Reseller/ Distributor · 26 July 2017Strategic distribution agreement making Arrow Electronics the exclusive North American distributor of Intwine's broadband backup and IoT products and services. Arrow's network of value-added resellers in North America are authorized to sell all of Intwine Connect's solutions including the Intwine 4G LTE Router and IoT products with ongoing management services.
• VMwarestrategicStrategic or Co-development Partner · 22 August 2016Key strategic alliance in IoT space to help bridge the gap between IT and operational technology worlds. Part of VMware's IoT alliance announcements alongside Dell, Bayshore Networks, Deloitte Digital, PTC, and V5 Systems.
• Northeast Ohio Public Energy Council (NOPEC)strategicStrategic or Co-development Partner · 12 November 2014Partnership to provide a system designed and built in Cleveland that allows NOPEC customers to control their heating, air conditioning, and lighting remotely with a smartphone.
• Case Western Reserve UniversitycoreStrategic or Co-development Partner · 7 May 2014Research and commercialization partnership enabling Case Western Reserve University to provide students real-world problems to solve while fostering growth of key skills required by future engineers in IoT. Intwine is described as a Case Western Reserve University spin-in venture.
• American Electric Power (AEP)strategicStrategic or Co-development Partner · 11 December 2011Chosen to deploy the industry's first residential energy management service for Public Service Company of Oklahoma (operating unit of AEP) based on NIST-approved Smart Energy Profile (SEP) 2.0 and Wi-Fi standards.
• Texas InstrumentscoreTechnology or IntegrationTechnology partnership where Intwine worked with Texas Instruments to convert TI's BeagleBone development platform into a commercially viable smart grid edge controller/gateway. Featured at TI's booth at 2014 Consumer Electronics Show.
• National Renewable Energy Laboratory (NREL)strategicStrategic or Co-development PartnerMulti-year research partnership to develop a research platform and commercial product offering for delivering decentralized transactive energy services.
• U.S. Department of Energy (DOE)strategicStrategic or Co-development PartnerSHINES project collaboration to demonstrate local control algorithms capable of optimizing use of responsive loads and energy storage to enable higher penetration of solar PV.
• VerizoncoreChannel Partner/ Reseller/ DistributorMajor channel partner providing cellular network services. Intwine is a 2024 Verizon Partner Innovation Award winner and 2025 Verizon Partner Recognition Program winner. Participated in Verizon Innovation Panel and Verizon Innovation Center re-opening.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Advantech: Advantech is a large industrial computing and IoT gateway manufacturer serving industrial automation, energy, and smart-city verticals—directly comparable to Intwine's ICG-x86 industrial computer and industrial IoT managed service offerings.
• Cisco (IoT / Industrial Networking): Cisco's industrial networking and IoT portfolio, including Catalyst industrial routers and IoT Field Network Director, overlaps with Intwine's ICG and Remote Management Portal offering. As a broad incumbent, Cisco serves enterprise customers with deeper integration into broader networking and security stacks.
• Hewlett Packard Enterprise (Aruba IoT): HPE Aruba's edge networking and IoT solutions, including cellular gateways and network management, compete with Intwine in enterprise and industrial settings. HPE brings substantially more scale and broader product portfolio than Intwine.

Direct peers

• Cradlepoint (Ericsson): Cradlepoint is the leading provider of 4G/5G cellular WAN edge routers and gateways, directly competing with Intwine's ICG family across enterprise, SMB, and IoT use cases. Acquired by Ericsson in 2020, it offers a much larger product portfolio and channel footprint but addresses the same cellular failover and IoT connectivity problem Intwine targets.
• MultiTech Systems: MultiTech produces cellular IoT gateways, routers, and modems for industrial IoT and M2M applications. Its product lines and target verticals (industrial, energy, asset monitoring) closely match Intwine's cellular IoT gateway offering.
• Telit Cinterion: Telit Cinterion provides cellular IoT modules, gateways, and connectivity management platforms for industrial and enterprise customers. Its deviceWISE IoT platform and managed connectivity services overlap with Intwine's CloudBUS and edge gateway stack.
• Peplink (Pepwave): Peplink manufactures cellular SD-WAN routers and edge appliances with multi-cellular bonding features directly comparable to Intwine's ICG series. It serves SMB, enterprise, and industrial verticals with similar LTE failover and primary connectivity use cases.
• Sierra Wireless (Semtech): Sierra Wireless, now part of Semtech, is a major provider of cellular IoT modules, gateways, and managed connectivity services. Its edge-to-cloud platform competes with Intwine's full-stack approach of cellular gateways plus CloudBUS/EdgeBUS software.
• Inseego: Inseego makes 4G/5G cellular routers, gateways, and fixed wireless access devices for enterprise and SMB markets, including LTE failover and IoT use cases that overlap directly with Intwine's ICG-150 and ICG-450 product lines. Both companies leverage carrier partnerships for distribution.
• Digi International: Digi International provides cellular routers, gateways, and IoT connectivity solutions (including the Digi Remote Manager platform) directly comparable to Intwine's ICG hardware and Remote Management Portal. It serves industrial, enterprise, and smart-city applications with broader scale and longer operating history.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Intwine Connect