What Sensa does

Sensa ehf. is an Icelandic managed IT services provider headquartered at Lyngháls 4, 110 Reykjavík, delivering hosting, network operations, Microsoft 365 management, cloud, security, and unified communications and collaboration services to B2B customers of all sizes across Iceland. Its core technology stack is built on deep partnerships with Cisco (Gold Integrator Partner with Cisco Meraki, Cisco DNA, Cisco Umbrella, Cisco DUO), Microsoft (Gold Certified Partner), NetApp (Star Partner, the highest global tier and Cloud Preferred Partner), AWS (first certified Consulting Partner in Iceland), Fortinet (Expert Partner with OT Partner of the Year 2026 recognition), Palo Alto (Platinum), Rubrik, Acronis, and Arctic Wolf. The company wraps these vendor platforms in proprietary service brands, principally netVIST for network operations and skýjaVIST 365 for Microsoft 365 environment management, and complements them with hosted databases, S3 data archiving, Apple device management for education via Jamf School, technical support desk (Tækniborð, reachable at 425 1700), and security awareness training.

Revenue is generated primarily through recurring managed service contracts covering hosting and operations, Microsoft 365 subscription management, network infrastructure management, 24/7 SOC monitoring via Arctic Wolf, and backup and recovery using Rubrik and Acronis, supplemented by project-based implementation, training, and consulting work. Pricing is not publicly disclosed and is structured as custom enterprise B2B quoting. Distribution is primarily direct enterprise sales supplemented by co-marketed events with vendors and a partner channel. The company's go-to-market targets both mid-market and enterprise Icelandic customers, including government entities, healthcare bodies (Embætti landlæknis / Directorate of Health), municipalities (Reykjavíkurborg / City of Reykjavik), large enterprises (Arnarlax), and nonprofits (Bergið headspace), as documented in published case studies.

Sensa was founded in 2007 and was owned by Icelandic telecom Síminn for over 13 years before being acquired by Norway-based Crayon Group AS in late 2020 / February 2021. In 2024 SoftwareOne acquired Crayon Group, and in May 2026 Sensa rebranded to 'Sensa – A SoftwareOne Company', inheriting access to roughly 13,000 international specialists while continuing to operate as a distinct Icelandic entity under CEO Guðmundur Stefán Björnsson and Executive Manager Valgerður H. Skúladóttir. The firm holds six ISO certifications (ISO/IEC 27001:2022, ISO/IEC 27701:2019, ISO 9001:2015, ISO 37001:2016, ISO 14001) and has received the Framúrskarandi outstanding-company certification for 16 consecutive years.

Name

Sensa

Legal name

Sensa ehf.

Website

https://sensa.is

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Sensa ehf. is an Icelandic managed IT services company delivering hosting, Microsoft 365 management, networking, cloud, and cybersecurity solutions to B2B customers in Iceland. Now operating as 'Sensa – A SoftwareOne Company' following the Crayon-to-SoftwareOne ownership transition.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

akta.pro secondary industries

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Cloud hosting services
• Network infrastructure management
• Microsoft 365 management
• Cybersecurity services

Headquarters

HQ city

Reykjavík

HQ country

Iceland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services (Hýsing og rekstur): Core managed services including hosting, operations, and maintenance of IT environments for businesses of all sizes. Sensa provides ongoing IT infrastructure management.
2. Microsoft 365 Services: Microsoft 365 subscription management, security, implementation, training, Power BI, and cloud organization services for business customers.
3. Security Services: Security solutions including firewall management, endpoint security, SOC monitoring (via Arctic Wolf), data backup and recovery (via Rubrik, Acronis), and security awareness training.
4. Networking Solutions: Network infrastructure, wireless solutions (Cisco Meraki, Juniper), enterprise networks, and network security services.
5. Cloud Services: Cloud services including netVIST (network operations) and skýjaVIST 365 (Microsoft 365 management), Kubernetes, and AWS consulting.
6. Apple Services for Business: Apple device management for educational institutions using Jamf School.
7. Training and Education: Courses and training services for customers on various technology platforms.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Sensa provides managed IT services to Icelandic businesses, including hosting and operations of IT environments (Hýsing og rekstur), network management (netVIST), Microsoft 365 environment management (skýjaVIST 365), security services, networking, cloud services, data backup, and unified communications. The company delivers ongoing infrastructure management, 24/7 technical support, and certified expertise across multi-vendor stacks (Cisco, Microsoft, AWS, NetApp, Fortinet, Palo Alto).

Product overview

Sensa is an IT services company (Sensa ehf.) offering a comprehensive portfolio of managed services for businesses. The core offering includes hosting and operations (Hýsing og rekstur), network management (netVIST), and Microsoft 365 services (skýjaVIST 365). These are complemented by specialized add-on services including Apple device management, cloud services, network solutions, security services (Öryggishugvekja, Argus), communication and collaboration tools (Samskipti og samvinnulausnir), databases, and S3 storage. The company operates as a managed services provider with certified expertise across multiple technology platforms, serving as a strategic IT partner for Icelandic businesses.

Differentiator

Problem solved

Functional benefit

Brands

• netVIST: Network management service from Sensa suitable for businesses of all sizes
• skýjaVIST 365

Products and services

• Hýsing og rekstur (Hosting and Operations) Core managed service offering hosting and operations for IT environments of any size or type, providing infrastructure management and ongoing maintenance for business customers in Iceland.
• netVIST Proprietary network operations service providing ongoing network management and monitoring for businesses of all sizes.
• skýjaVIST 365 Proprietary Microsoft 365 environment management service ensuring the customer's Microsoft 365 environment is secure and accessible year-round, including subscriptions, licensing, security, training, organization, and implementation.
• Microsoft 365 Services Comprehensive Microsoft 365 service covering subscriptions, licensing, security configuration, training, Power BI implementation, and cloud organization for business customers.
• Argus öryggisþjónusta (Argus Security Service) Managed security service offered in partnership, providing 24/7 SOC, threat monitoring and protection using ML-based real-time threat analysis.
• Öryggishugvekja (Security Awareness Training) Security awareness training and education service to help organizations mitigate human-factor cyber risks.
• Skýjaþjónustur (Cloud Services) Cloud hosting and infrastructure management solutions including AWS consulting, Kubernetes, and hybrid cloud deployments.
• Netlausnir (Network Solutions) Network infrastructure, wireless, enterprise networks, and network security services delivered as managed services.
• Samskipti og samvinnulausnir (Communication and Collaboration Solutions) Unified communications and collaboration solutions covering remote work, video conferencing, phone systems, meeting rooms, and service desks.
• Tækniborð (24/7 Technical Support Desk) 24/7 technical support desk providing customer assistance for existing Sensa customers via phone (425 1700) and online helpdesk portal (helpdesk.sensa.is).
• Apple þjónusta fyrir fyrirtæki (Apple Services for Business) Apple device management services for businesses and educational institutions, including enrollment, updates, and security configuration using Jamf School.
• S3 Gagnavistun (Amazon S3 Cloud Storage) Cloud-based storage solutions built on Amazon S3 for data backup, archival, and long-term retention.
• Gagnagrunnar (Database Hosting) Database hosting and management services for various database platforms.
• Gagnaver (Data Center Services) Data center services providing secure data storage, processing, and colocation.
• Stafrænar lausnir (Digital Solutions) Digital solutions and consulting helping Icelandic businesses with digital transformation and modernization initiatives.

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

17 partnerships are on record, tiered social impact, parent company, core and major.

• Bergið headspacesocial impactOthers · 16 June 2026Sensa entered a partnership with Bergið headspace, which specializes in providing children and young people aged 12-25 with access to free psychological services. Sensa's contribution aims to strengthen operations and ensure a secure, efficient, and modern digital environment.
• SoftwareOneparent companyOthers · 1 May 2026Following the acquisition of parent company Crayon Group by SoftwareOne around late 2025, Sensa now operates under the SoftwareOne brand as 'Sensa — A SoftwareOne Company'. The rebranding reflects the combined entity operating under a unified international brand with approximately 13,000 specialists worldwide.
• Crayon Groupparent companyOthers · 7 December 2020Crayon Group AS acquired all shares in Sensa from Síminn. Sensa became part of Crayon Group as an independent company. Crayon is an international IT and digital services company headquartered in Oslo, Norway, with operations in 35 countries and approximately 1,700 employees. In late 2025, Crayon was acquired by SoftwareOne, and the combined entity now operates under the SoftwareOne brand.
• CiscocoreTechnology or IntegrationCisco Gold Integrator Partner — highest certification tier. Eight Sensa specialists hold CCIE (Cisco Certified Internetworking Expert) certification. Joint breakfast events hosted for customers on collaboration solutions (Webex/Teams integration). Cisco Meraki, Cisco DNA, and Cisco Umbrella solutions offered.
• MicrosoftcoreTechnology or IntegrationGold Certified Partner of Microsoft in Iceland. Services include Microsoft 365 management, Copilot, Power BI, implementation, security, and training. Sensa manages Microsoft 365 environments for business customers.
• NetAppcoreTechnology or IntegrationNetApp Star Partner (highest global tier) and Cloud Preferred Partner. First Gold Partner since 2011. Provides storage solutions offering improved efficiency and disk space utilization with flexible, efficient storage for enterprise growth.
• RubrikcoreTechnology or IntegrationRubrik specializes in data security and protection. Structured data recovery makes data always ready for use. Rubrik detects ransomware, performs threat hunting on backups, and ensures secure environment restoration.
• Arctic WolfcoreTechnology or IntegrationJoint morning seminar hosted on cybersecurity topics. Arctic Wolf provides powerful network security protection with 24/7 SOC monitoring. Uses machine learning and complex event processing for real-time threat analysis. Sensa provides implementation and local support.
• FortinetcoreTechnology or IntegrationExpert Partner (highest tier) with extensive expertise in Fortinet solutions. Provides network security, wireless, and cost-effective solutions. Sensa received OT Partner of the Year and two additional Fortinet awards in 2026.
• Palo Alto NetworkscoreTechnology or IntegrationPlatinum Partner. Palo Alto is a leader in firewall solutions and other security solutions. Sensa provides Palo Alto security implementations for enterprise customers.
• AWS (Amazon Web Services)coreTechnology or IntegrationFirst certified Consulting Partner in Iceland for AWS. AWS is one of the largest and oldest cloud service providers in the world. Sensa provides AWS consulting and implementation services.
• AcronismajorTechnology or IntegrationPlatinum partner. Acronis solutions form the foundation of the Cloud Backup service offering of Crayon Group which Sensa operates globally.
• VMwaremajorTechnology or IntegrationEnterprise Service Provider. VMware offers one of the most complete virtualization environments available. Sensa is specialized in Infrastructure Virtualization solutions from VMware.
• NutanixmajorTechnology or IntegrationNutanix offers a software solution that spans across all cloud environments, making the boundaries between private, public, and distributed clouds invisible.
• F5 NetworksmajorTechnology or IntegrationGold Partner. F5 offers solutions to protect data. Sensa implements F5 security and data protection solutions.
• mnemonicmajorTechnology or IntegrationGold partner of Norwegian company mnemonic, which helps businesses analyze security threats, protect data, and defend against cyber attacks.
• AvePointmajorTechnology or IntegrationAvePoint specializes in backup and data management for Microsoft 365. More than 16,000 customers and 7 million cloud users worldwide trust AvePoint to backup, manage, and protect their cloud environments.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Atea: Leading Nordic IT infrastructure and services provider with broad managed services, hardware, and software licensing offerings. Operates across all Nordic markets including Iceland-adjacent geographies with overlapping partner ecosystem (Cisco, Microsoft, NetApp).
• Capgemini Engineering: Global IT services and consulting firm with deep managed infrastructure, cloud, and cybersecurity practices across Europe. Competes for large enterprise and public-sector managed-IT contracts in the same addressable market categories.
• Orange Business Services: Global managed network and cloud services arm of Orange, serving multinational enterprises with managed infrastructure and security. Comparable end-to-end managed-IT portfolio with much larger geographic footprint than Sensa.
• SoftwareOne: Parent company (post-Crayon acquisition) and global software/cloud services provider with overlapping Microsoft, AWS, and licensing expertise. Operates as both parent and adjacent competitor for enterprise managed-IT and cloud optimization work.
• TietoEVRY: Large Nordic-headquartered IT services and software company delivering managed services, cloud, and digital transformation. Broad incumbent with overlapping managed-IT capabilities and similar Microsoft/Cisco partnership depth.

Regional players

• Bredband2: Swedish IT services and managed connectivity provider focused on Nordic SMBs and enterprises with hosting, networking, and security offerings. Comparable managed-IT capability set though primarily Swedish geography.
• Computas: Norwegian IT consultancy delivering cloud, data, and managed IT services to Nordic public sector and enterprises. Similar government-customer focus and Microsoft-centric delivery model to Sensa.

Direct peers

• Netic: Swedish/Nordic managed IT services and hosting provider specializing in managed hosting, cloud, and IT operations for mid-market and enterprise. Comparable in service portfolio (managed IT, networking, security) and target customer profile.
• Advania: Nordic managed IT services and cloud provider operating across the Nordics and UK, offering managed hosting, Microsoft 365, networking, and security. Closest geographic and service-line competitor to Sensa in the Nordic MSP space.
• Origo (Opin Kerfi): Icelandic IT services company offering IT outsourcing, cloud services, and business solutions to Icelandic enterprises and public sector. Direct domestic peer competing for the same Reykjavik-based customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights8 records

Customer concentration

• Facebookfacebook.com/sensaehf
• LinkedInis.linkedin.com/company/sensa-ehf
• Instagraminstagram.com/sensabycrayon

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sensa