Uplink Security
Uplink Security designs and sells LTE-M cellular alarm communicators (5530M and 5500M series) with dual-SIM AT&T/Verizon connectivity, sold through alarm dealers and wholesale distributors across the US and Canada for residential and commercial intrusion and fire monitoring.
- Company typePrivate
- Founded1997
- HeadquartersAtlanta, United States
- Headcount1–10
- GTM typeB2B
- OfferingHardware or Manufacturing
What Uplink Security does
Uplink Security Inc. is a US-based provider of cellular alarm communication hardware and services for the intrusion and fire alarm industry. The company, founded in 1997 and headquartered in Lithia Springs, Georgia (with a registered agent address in Wilmington, Delaware), designs and sells LTE-M cellular alarm communicators — primarily the 5530M and 5500M series — that transmit alarm panel signals over AT&T and Verizon networks using a single dual-SIM radio device. The 5530M is a full-event communicator with dial-capture, keybus integration, and remote upload/download support; the 5500M is a summary-event communicator designed for fast deployment. Devices communicate with central monitoring stations using industry-standard formats (Contact ID, SIA, Pulse 4+2) and are compatible with major alarm panels including DSC, Honeywell, Interlogix, Paradox, and ELK.
Uplink monetizes through two streams: (1) recurring monthly cellular service fees billed flat-rate per device with no overage charges, and (2) hardware sales to dealers, with rebate incentives of up to $60 per new activation contingent on a 12-month minimum subscription. The go-to-market is exclusively channel-based — devices reach alarm dealers through a direct dealer portal (Uplink Dealers) and a network of wholesale distributors including ADI Global Distribution, Anixter, SES, Alarmax, SDS, APD, TSD, and ESC Electronic. The company also offers the Uplink Installer app for installation workflows and end-user apps (Uplink Security Client App and the legacy Uplink Remote) for remote arm/disarm and notifications, plus an IFTTT integration for smart-home connectivity.
The company's served market is North America (US and Canada), and its primary customer segment is alarm installation and monitoring dealers, with end-customers split between residential and commercial accounts. A small product extension into industrial monitoring (ICA) and GPS/OBD vehicle/asset tracking is visible on the company website, though the core franchise remains cellular backup and primary communication for traditional alarm panels.
Uplink Security firmographics
Firmographics- Name
- Uplink Security
- Legal name
- Uplink Security Inc.
- Website
- https://uplink.com
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Uplink Security designs and sells LTE-M cellular alarm communicators (5530M and 5500M series) with dual-SIM AT&T/Verizon connectivity, sold through alarm dealers and wholesale distributors across the US and Canada for residential and commercial intrusion and fire monitoring.
- Ownership category
- akta.pro rank
Uplink Security industry classification
Industry- Product category
- Cellular Alarm Communication Hardware
- NAICS
- Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Radio & Tv Broadcasting & Communications Equipment (3663), Computer Communications Equipment (3576)
- akta.pro primary industry
- Residential Security System Installation (Wired/Wireless) (HSAHABAA)
- akta.pro secondary industries
- Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH), Network/Wi‑Fi & Connectivity Setup for Alarm Systems (HSAHABAG)
Keywords
Where Uplink Security is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Uplink Security business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Technology or R&D, Supply Chain, Marketing or Sales, Personnel, Operations
Revenue model
- Cellular Alarm Communication Services: Monthly cellular service fees for alarm signal transmission. Flat-rate billing for both AT&T and Verizon networks with no overage charges. Sold through alarm dealers to end-customers (residential and commercial).
- Device Sales: Hardware sales of cellular alarm communicators (5530M, 5500M series) to alarm dealers. Devices may be rebated at up to $60 per new activation with 12-month minimum subscription term.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Rebate eligible devices include 5530M and 5500M series cellular communicators |
Go-to-market motion1 record
Distribution channels10 records
Marketing channels4 records
Uplink Security product offering
Product offeringCore offering
Uplink Security designs, manufactures, and services cellular alarm communicators that transmit intrusion and fire alarm signals from security panels to central monitoring stations over LTE-M cellular networks. The company offers a dual-SIM communicator platform (5530M and 5500M series) supporting both AT&T and Verizon networks, complemented by smartphone apps for installers and end-users to remotely arm, disarm, and monitor alarm systems. Revenue is generated through hardware sales to alarm dealers plus recurring monthly cellular service subscriptions.
Product overview
Uplink Security offers a unified cellular alarm communication platform consisting of hardware cellular communicators (5530M and 5500M series) and complementary smartphone applications (Uplink Installer App and Uplink Remote/Uplink Security Client App). The core products are LTE-M cellular alarm communicators that transmit alarm signals from security panels to central monitoring stations via AT&T and Verizon networks. The product line includes an installer app for streamlining installations and remote control apps for end-users to arm/disarm systems and receive notifications. The platform supports various alarm panel brands including DSC, Honeywell, Interlogix, Paradox, and ELK.
Differentiator
Problem solved
Functional benefit
Brands
- Uplink Installer: Smartphone app for installers to streamline installations, featuring barcode scanner, signal strength checking, and faster activation speed.
- Uplink Remote
- Uplink Security (Client App)
Products and services
- 5530M Cellular Alarm Communicator Full event LTE-M cellular alarm communicator with dial-capture technology providing universal compatibility with alarm panels. Supports Contact ID, SIA, and Pulse 4+2 formats, keybus integration, and remote Upload/Download for selected panels. Sells through alarm dealers for residential and commercial intrusion and fire applications.
- 5500M Cellular Alarm Communicator Summary event LTE-M cellular alarm communicator designed for quick installation with pre-activation. Communicates via Contact ID or SIA formats to central monitoring stations. Sold through alarm dealers as an entry-level communicator for intrusion and fire monitoring.
- GPSLTE OBD Tracker GPS tracking device with OBD connection for vehicle and asset tracking, allowing homeowners and businesses to track vehicles and high-value assets. Sold through the alarm dealer channel.
- Uplink Installer App Smartphone application for alarm installers to streamline installations, increase activation speed, check signal strength, and use barcode scanner functionality. Available for installers using Uplink cellular communicators.
- Uplink Security Client App Client smartphone application for end-users to monitor and control smart alarm systems, with remote arming/disarming, zone status monitoring, zone bypassing for selected panels, and real-time push and email notifications.
Quantifiable outcome
- Immediate activation via web or live operator
- +1 more outcomes
Companies that use Uplink Security
Customer profileSegments2 records
Ideal customer profiles2 records
Uplink Security technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Uplink Security partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and standard.
- ADI Global DistributioncoreADI is one of the largest US and Canadian alarm equipment distributors carrying Uplink cellular alarm communicator products. Dealers can purchase Uplink devices through ADI's distribution network.
- AnixtercoreGlobal distributor and service provider offering Uplink security products to alarm dealers and installers.
- SES (Security Equipment Supply)standardOnline alarm equipment distributor providing Uplink products to dealers through sesonline.com.
- AlarmaxstandardAlarm equipment distributor offering Uplink cellular communicators to installation companies.
- SDS (Security Data Supply)standardSecurity equipment distributor providing Uplink products to alarm dealers.
- APD (Alarm Products Distributors)standardAlarm equipment distributor offering Uplink cellular alarm communicators.
- TSD (Security Depot)standardOnline security equipment distributor carrying Uplink products.
- ESC ElectronicstandardElectronic security equipment distributor offering Uplink products through electsupply.com.
- AlulacoreParent company of Uplink Security. Uplink operates under Alula's portfolio of security solutions including SecureNet and M2M Services.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Uplink Security competitors and assessment
Company assessmentDirect peers
- Qolsys (Johnson Controls): Qolsys builds alarm panels with integrated LTE/dual-path communicators (IQ Panel series), competing for the same wireless-communication slot inside residential and small-commercial installs.
- 2GIG (Nice/Nortek): 2GIG produces intrusion panels with built-in LTE communicators sold through overlapping alarm dealers and the same US distribution channels.
- Napco Security Technologies: Napco's Starlink line competes head-to-head with Uplink in cellular alarm communicators for intrusion and fire panels, sold through overlapping US alarm dealers.
- Telguard (Alula): Telguard is the most direct US competitor to Uplink, also offering cellular alarm communicators (LTE/5G) carried by the same major distributors. Now part of the Alula group alongside Uplink.
Broad incumbents
- ADT Commercial: ADT is a major buyer and channel influencer for cellular alarm communicators; its nationwide commercial monitoring footprint sets a benchmark for the central-station pathway Uplink's devices feed into.
- Honeywell Home / Resideo: Resideo's Honeywell Home line includes cellular alarm communicators (e.g., LTE-XA) widely deployed in residential and commercial intrusion systems, often substituting for Uplink at the panel level.
- Alarm.com: Alarm.com provides a broader interactive services and cellular connectivity platform for security dealers; many of the panels Uplink attaches to are Alarm.com-enabled, making it an indirect but powerful ecosystem incumbent.
- Bosch Security and Safety Systems: Bosch offers cellular/IP alarm communicators and panels for commercial intrusion; competes with Uplink in commercial fire/intrusion communication upgrades, especially in larger enterprise sites.
- DSC (Digital Security Controls / Johnson Controls): DSC is a long-established alarm panel and communicator manufacturer (TL-series cellular radios) widely used by the same dealer base that buys Uplink; serves as a broader incumbent with deeper panel portfolio.
Others
- SecureNet Technologies (Alula): SecureNet is part of the Alula portfolio alongside Uplink and provides interactive/SmartHome services that pair with Uplink communicators — adjacent rather than directly competitive.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Uplink Security compliance and trust
Trust signalCompliance1 record
Uplink Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Uplink Security leadership team
Management profileNumber of profiles
Uplink Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Uplink Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Uplink Security
What does Uplink Security do?
Uplink Security designs, manufactures, and services cellular alarm communicators that transmit intrusion and fire alarm signals from security panels to central monitoring stations over LTE-M cellular networks. The company offers a dual-SIM communicator platform (5530M and 5500M series) supporting both AT&T and Verizon networks, complemented by smartphone apps for installers and end-users to remotely arm, disarm, and monitor alarm systems. Revenue is generated through hardware sales to alarm dealers plus recurring monthly cellular service subscriptions.
Is Uplink Security a public or private company?
Uplink Security is a private company. It is classified as unknown and is currently operating.
When was Uplink Security founded?
Uplink Security was founded in 1997. It employs 1 to 10 people.
Where is Uplink Security based?
Uplink Security is headquartered in Atlanta, United States, in the North America region.
How does Uplink Security make money?
Two revenue lines are on record. Cellular Alarm Communication Services are the primary driver. The others are device Sales.
Who are Uplink Security's main competitors?
Direct peers on record are Qolsys (Johnson Controls), 2GIG (Nice/Nortek), Napco Security Technologies and Telguard (Alula). Broad incumbents are ADT Commercial, Honeywell Home / Resideo, Alarm.com, Bosch Security and Safety Systems and DSC (Digital Security Controls / Johnson Controls). SecureNet Technologies (Alula) is listed as an others.
Does Uplink Security have an API?
No public API is recorded for Uplink Security.
What industry is Uplink Security in?
Uplink Security's product category is Cellular Alarm Communication Hardware. Its primary akta.pro industry code is HSAHABAA, Residential Security System Installation (Wired/Wireless), with a secondary code of HDAIAKAH, Site Security, Monitoring & Remote Operations (NOC/IoT). Its NAICS code is 517112 and its SIC code is 3663.