LunaTech

What LunaTech does

LunaTech, Inc. is a privately held US-based managed services provider and Zoom Solution Provider founded in 2008, headquartered in Newton, Massachusetts with a secondary office in Los Angeles. The company delivers unified communications, telephony, audio/visual, and hybrid-workplace solutions built on top of Zoom's UCCaaS platform, resold and deployed for enterprise and mid-market clients across 38 US and international cities. Its core product portfolio comprises four Zoom-based offerings (Phone, Voice & Video, A/V Spaces, Hybrid Workplace) wrapped in a managed services layer that bundles 24x7 monitoring, alert remediation, user enablement, project management, and CFO/CIO-focused consulting under a proprietary 'We in 4D' (Discover, Design, Deliver, Delight) methodology.

The company's underlying technology is essentially Zoom's UCCaaS stack, complemented by resold hardware from Poly and DTEN, rather than internally developed software. LunaTech's primary technical asset is a nationwide network of 400+ contracted field technicians providing remote and onsite installation and support, an unusual distribution footprint for a 1-10 person corporate headcount.

LunaTech generates revenue through three streams: recurring managed services bundled with Zoom One products, professional services for deployment and training, and hardware resale. Pricing is quote-based and undisclosed publicly; the company reports an average 35% customer cost savings and 98% CSAT. The go-to-market is sales-led with direct enterprise field sales, complemented by channel relationships with Zoom, Poly, and DTEN. Customer base is fragmented across restaurants, entertainment, real estate, beverage, healthcare, and other verticals, with no disclosed ownership structure, funding history, or executive team.

Name

LunaTech

Legal name

LunaTech, Inc.

Website

https://golunatech.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

LunaTech is a US-based Zoom Solution Provider delivering managed unified communications, telephony, A/V, and hybrid-workplace services to enterprise and mid-market clients via a nationwide 400+ field-technician network across 38 cities.

Ownership category

akta.pro rank

Product category

Unified Communications & Collaboration Services

NAICS

Computer Systems Design and Related Services (54151), Management Consulting Services (54161)

SIC

Communications Services, Nec (4899), Services-Management Consulting Services (8742)

akta.pro primary industry

Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)

akta.pro secondary industries

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Unified communications services
• Managed collaboration services
• Cloud phone systems
• Video conferencing solutions
• A/V integration services

Headquarters

HQ city

Newton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Managed Services: Ongoing managed services bundled with Zoom One products including 24x7 monitoring, alert remediation, remote and onsite support through nationwide field technicians. Revenue generated through recurring service fees.
2. Professional Services: Consulting and design services for Zoom platform implementation, user enablement and training, project management for deployments and installations. One-time and recurring engagement-based revenue.
3. Hardware Sales: Sales of A/V equipment including Poly devices and DTEN hardware as a Poly Registered Partner and DTEN Silver Partner. Hardware products for conference rooms, huddle spaces, and hybrid workplaces.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

LunaTech is a managed services provider and Zoom Solution Partner that implements, deploys, and supports Zoom's UCCaaS platform for enterprise and mid-market businesses. The company delivers cloud phone systems, voice and video conferencing, A/V room solutions, and hybrid workplace enablement bundled with professional services including 24x7 monitoring, user enablement, project management, and CFO/CIO focused consulting. It also resells Poly and DTEN A/V hardware as a channel partner and operates a nationwide network of 400+ field technicians for remote and onsite support.

Product overview

LunaTech is a managed services provider and Zoom Solution Partner offering a portfolio of unified communications and collaboration products built on Zoom's platform. The core product lineup includes Phone (cloud PBX), Voice & Video (video conferencing), A/V Spaces (room solutions), and Hybrid Workplace (remote work enablement). These products are delivered alongside professional services including Dedicated Support with 24x7 monitoring, User Enablement through training and collaboration, Project Management for deployments, CFO & CIO Focused strategic consulting, and Consulting & Design Services for implementation. LunaTech positions itself as implementing Zoom's UCCaaS platform rather than building proprietary software.

Differentiator

Problem solved

Functional benefit

Products and services

• Phone Cloud-based business phone system that provides voice communications with capabilities for calling, call management, and integrations, offered as a Zoom Phone-based solution for enterprise and mid-market businesses.
• Voice & Video Unified communications solution enabling video conferencing and voice communications for business collaboration, deployed as part of LunaTech's Zoom-based collaboration portfolio.
• A/V Spaces Audio-visual solutions for conference rooms, huddle rooms, boardrooms, and phone booths enabling in-person and remote collaboration, combined with Poly and DTEN hardware resold through LunaTech's partnerships.
• Hybrid Workplace Workplace solution enabling employees to work from the office, home, or anywhere in between with cost-effective resource management, deployed on Zoom's platform.
• Dedicated Support Operational and technical administration with 24x7 monitoring and alert remediation, including remote and onsite support delivered through LunaTech's nationwide network of 400+ field technicians, bundled with Zoom One products.
• User Enablement End-user training, upskilling, and collaboration with client teams to identify pain points and evolving requirements for successful adoption of Zoom-based collaboration services.
• Project Management Client onboarding, service deployments, and installation projects planned and managed collaboratively with key stakeholders for Zoom platform rollouts and A/V installations.
• CFO & CIO Focused Consulting Strategic consulting from initial consult through semi-annual service reviews to maximize total cost of ownership and return on investment for telecom, A/V, and collaboration deployments.
• Consulting & Design Services Advisory services for licensing, hardware, and system design through effective deployment, ranging from single office migrations to multi-national UCCaaS implementations of Zoom's platform.

Quantifiable outcome

• 35% average savings with LunaTech managed services bundled with Zoom One products
• +3 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature1 record

Partnerships

Three partnerships are on record, tiered core and secondary.

• ZoomcoreTechnology or IntegrationLunaTech is a Zoom Solution Provider and Pro Partner with Zoom Partner Competency for Phone. They implement Zoom's UCCaaS platform including Phone, Voice & Video, A/V Spaces, and Hybrid Workplace solutions. The partnership involves multi-national implementations of Zoom's platform with bundled managed services.
• PolysecondaryChannel Partner/ Reseller/ DistributorLunaTech is a Poly Registered Partner, reselling Poly A/V hardware including conference phones, video conferencing equipment, and audio solutions for meeting spaces.
• DTENsecondaryChannel Partner/ Reseller/ DistributorLunaTech holds DTEN Silver Partner status, reselling DTEN collaboration hardware including video conferencing displays and all-in-one solutions.

Scale indicators7 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Carousel Industries: Large Zoom and Microsoft partner offering managed UCaaS, collaboration, and A/V integration services to enterprise and mid-market clients — directly comparable as a multi-vendor UCaaS reseller with national service delivery.
• ConvergeOne: Enterprise collaboration and UCaaS systems integrator delivering design, implementation, and managed services for platforms including Cisco, Zoom, and Microsoft Teams — comparable as a full-lifecycle UCC partner with national field service.
• Bridgepointe Technologies: Master agency and advisory focused on UCaaS, contact center, and network solutions from Zoom and others; comparable to LunaTech as a Zoom-aligned advisor/broker supporting mid-market and enterprise migrations.
• Sandler Partners: Master agency for UCaaS/CCaaS solutions with a large agent channel; directly comparable as a Zoom/UC reseller ecosystem competitor and partner alternative for enterprise sales motions.
• Avant Communications: Master agency and distributor for UCaaS, CCaaS, and cloud services; comparable as a channel-aggregator rival pursuing the same enterprise/mid-market UCC opportunity as LunaTech.
• Kinettik (formerly OXIO): Telecom and UCaaS managed-services provider offering white-labeled voice and collaboration across multiple platforms — comparable as a competitive Zoom partner targeting mid-market managed communications.

Broad incumbents

• RingCentral: Large UCaaS provider whose platform competes with Zoom's; represents a broad incumbent alternative LunaTech's customers may evaluate and a direct competitive substitute for the unified communications stack LunaTech resells.
• 8x8: UCaaS and contact-center-as-a-service incumbent with enterprise reach; a broad platform competitor whose partner channel parallels LunaTech's go-to-market for mid-market and enterprise communications.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/lunatechit
• LinkedInlinkedin.com/company/golunatech

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LunaTech