Medoc Digital Care

What Medoc Digital Care does

MEDOC Digital Care (legal entity Lux MediCard Private Limited) is a privately held Egyptian cloud-based healthcare technology company founded in 2021 and headquartered at The Greek Campus, Mall of Arabia, 6th of October City, Giza, with a secondary office in Alexandria. The company operates a three-sided digital health platform connecting individual patients, healthcare providers, and corporate employers, with reported scale of 100k+ patients, 600+ doctors, 250-1,000+ providers, and 700+ locations across Egypt spanning 20+ medical specialties.

Name

Medoc Digital Care

Legal name

Lux MediCard Private Limited

Website

https://medoc.care

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Cairo

HQ country

Egypt

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Discount/Transaction Take Rate: MEDOC generates revenue by facilitating discounted healthcare transactions. Users pay providers directly after applying agreed discounts — MEDOC effectively earns a take rate on each transaction as providers gain new patient volume through the platform. Discounts offered range up to 30-70% on labs, pharmacies, scans, and hospitals. This is the primary revenue mechanism.
2. MEDOC CMS Subscription: Clinic Management System sold as a subscription to healthcare providers (single doctors, clinics, hospitals, universities). Three tiers: Single Doctor, Clinics, and Organizations (for multi-location hospitals/polyclinics). Pricing is quote-based / not publicly disclosed.
3. MEDOC Business — Corporate Health Plans: Employers subscribe to MEDOC Business for employee health management tools. Revenue comes from corporate subscriptions for access to the platform's HR dashboard, sick leave management, claims submission, and provider network access for employee healthcare benefits.
4. Membership Card / Premium Access: While app download and registration are free, some healthcare providers may require a plastic membership card for access to certain discounts. This creates a nominal ancillary revenue stream.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

MEDOC operates a 360-degree cloud-based health management platform that connects patients, healthcare providers, and businesses through three products. MEDOC App is a free consumer mobile application for booking appointments, accessing digital medical records, receiving e-prescriptions and lab referrals, and redeeming discounts at participating providers. MEDOC CMS is a subscription-based Clinic Management System with modular components (Patient Filing, Accounting, Booking, Call Center, Inventory, In-patient) sold to single doctors, clinics, and multi-location healthcare organizations. MEDOC Business is a corporate subscription platform for employers to manage employee sick leave, medical claims, chronic medication requests, pre-employment screenings, and workplace injury reports.

Product overview

MEDOC is a 360-degree cloud-based health management platform with a multi-sided ecosystem connecting patients, healthcare providers, and businesses. The platform consists of three main products: MEDOC App (patient-facing mobile application for appointments, medical records, and discounts), MEDOC Business (employer health management platform), and MEDOC CMS (Clinic Management System for healthcare providers). MEDOC CMS is a modular ecosystem with add-on modules including Patient Filing, Accounting, Booking, Call Center, Inventory, and In-patient modules that can be configured for single practitioners, clinics, or large healthcare organizations.

Differentiator

Problem solved

Functional benefit

Brands

• MEDOC App: A digital healthcare platform connecting users to healthcare providers with instant discounts, digital health records, and personalized offers. Employees can submit sick leaves, medical claims, and chronic medication requests.
• MEDOC Business
• MEDOC CMS (Clinic Management System)

Products and services

• MEDOC App Patient-facing mobile application that lets individual users book appointments with healthcare providers, access and store digital medical records, receive e-prescriptions and lab referrals on their phone, redeem healthcare discounts (up to 30–70%) via a QR-based digital membership ID, and manage family health records from one account. Available on iOS and Android as a free download.
• MEDOC CMS (Clinic Management System) Subscription-based cloud Clinic Management System sold to single doctors, clinics, and multi-location healthcare organizations (hospitals, polyclinics, universities). Provides patient scheduling, electronic medical records, billing, e-prescriptions, inventory tracking, call center management, in-patient operations, and reporting tools. Offered in three subscription tiers — Single Doctor, Clinics, and Organizations — with modular add-ons.
• MEDOC Business Corporate subscription platform offered to employers and HR departments for managing and monitoring employee health services. Enables sick leave tracking and submission, medical claims processing, chronic disease medication requests, pre-employment health screenings, and workplace injury reporting through an HR coordinator dashboard.
• MEDOC CMS — Patient Filing Module Module within MEDOC CMS for managing comprehensive patient information including personal details, contact information, medical records, history, and specialty-specific data fields.
• MEDOC CMS — Accounting Module Financial management module within MEDOC CMS covering income statements, expense tracking, automated claims, and detailed chart of accounts for clinic financial operations.
• MEDOC CMS — Booking Module Appointment scheduling module within MEDOC CMS with automated reminders, cancellations, and confirmations to streamline clinic operations.
• MEDOC CMS — Call Center Module Call center module within MEDOC CMS for managing incoming appointment requests and communication channels, with lead monitoring and appointment conversion tracking.
• MEDOC CMS — Inventory Module Medical inventory management module within MEDOC CMS for dispensing items to sub-inventories, tracking usage, and handling refills.
• MEDOC CMS — In-patient Module Inpatient operations management module within MEDOC CMS covering patient admissions, stay monitoring, and discharge processing.

Quantifiable outcome

• Up to 70% discount on healthcare services for patients (labs, pharmacies, scans, hospitals)
• +4 more outcomes

Named customers11 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature12 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• National Bank of EgyptminorOthersNational Bank of Egypt is listed as a corporate partner of International Cardiology Center (ICC), one of the healthcare providers on the MEDOC platform. This represents a corporate healthcare benefits relationship where ICC provides services to NBE employees through the MEDOC network.
• Alexandria BankminorOthersAlexandria Bank is listed as a corporate partner of International Cardiology Center (ICC) on the MEDOC platform. Similar to other corporate partnerships, this involves ICC providing healthcare services to Alexandria Bank employees through the MEDOC platform.
• Mansour GroupminorOthersMansour Group is listed as a corporate partner of International Cardiology Center (ICC) on the MEDOC platform, providing healthcare services to Mansour Group employees through the platform's provider network.
• Egyptian Medical SyndicateminorOthersEgyptian Medical Syndicate is listed as a corporate partner of International Cardiology Center (ICC) on the MEDOC platform, indicating a relationship where ICC provides healthcare services to syndicate members.
• Hassab LabscoreChannel Partner/ Reseller/ DistributorHassab Labs is a key healthcare provider partner on the MEDOC platform with 47 branches across Egypt. Founded by Prof. Amina Hassab in 1991, it is the first medical lab in Egypt accredited by EGAC/ILAC. MEDOC patients can book appointments and access discounts at all Hassab Labs branches. Represents a core provider partnership enabling the platform's lab services.
• Speed LabcoreChannel Partner/ Reseller/ DistributorSpeed Lab is a prominent laboratory chain partner with 11 branches across Egypt, offering lab tests and home visits. Listed as a core customer partner using MEDOC CMS. MEDOC patients can book appointments at Speed Lab branches and access its services through the platform.
• Rehab Medical CentercoreChannel Partner/ Reseller/ DistributorRehab Medical Center is the first integrated medical center in Rehab City, Cairo. Listed as a core customer partner using MEDOC CMS. Offers fully equipped operating rooms, ICU, emergency, outpatient clinics, radiology, and 24-hour lab. Multiple doctors bookable through MEDOC's platform.
• Khalil PharmaciescoreChannel Partner/ Reseller/ DistributorKhalil Pharmacies is one of the oldest pharmacy chains in Alexandria, established in 1929. With 12 branches across Alexandria and Cairo, it is a core provider partner enabling MEDOC's prescription and pharmaceutical discount services.
• Alexandria Ear HospitalcoreChannel Partner/ Reseller/ DistributorAlexandria Ear Hospital is the only specialized Ear, Nose and Throat hospital in the Middle East, founded in 1996 by Prof. Aziz Belal. Over 30 doctors across subspecialties. Listed as a core customer partner on MEDOC with doctors bookable through the platform.
• Alex Ear CenterscoreChannel Partner/ Reseller/ DistributorAlex Ear Centers is a series of specialized ENT and facial plastic surgery clinics with 4 centers across Cairo, Alexandria, and the North Coast, founded in 1948. Over 500,000 patients treated in 70 years. A core provider partner on MEDOC enabling ENT and audiology specialty access.
• International Cardiology Center (ICC)coreChannel Partner/ Reseller/ DistributorICC is a specialized cardiovascular hospital founded in 1999, with 53 beds including ICU, catheter room, and operating theaters. Listed as a core customer partner using MEDOC CMS and serving corporate partners including National Bank of Egypt and Alexandria Bank.
• Mourad LabsminorChannel Partner/ Reseller/ DistributorMourad Labs is a medical laboratory established in 1995, specializing in blood disorders, bone marrow aspirates, and infectious diseases. 3 branches in Alexandria and Giza. Partner provider on MEDOC's lab network.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Vezeeta: Egypt-headquartered healthtech platform connecting patients with healthcare providers for booking and discounts. Operates a virtually identical three-sided model (patients, providers, corporates) in the same Egyptian market, making it the closest direct competitor.
• Okadoc: UAE-based patient booking and telemedicine platform serving MENA providers and patients. Comparable in operating model (provider network + booking + digital health records) and target market segment (MENA healthcare providers and patients).
• Altibbi: Jordan/MENA-based Arabic-language digital health platform offering telehealth consultations and health content. Comparable in regional focus on Arabic-speaking healthcare consumers and providers.
• Practo: India-based three-sided healthtech platform connecting patients, providers, and corporates with booking, EMR, and practice management software. Closest analog to MEDOC's patient-app + provider-CMS + employer-product stack.
• Zocdoc: US-based patient-provider booking marketplace with insurance verification and digital records. Comparable in connecting patients with providers via searchable directory and online appointments.
• Elation Health: US-based EHR and clinical platform for independent primary care practices. Comparable in serving small/mid-sized clinics with cloud-based patient records and practice management software.
• Tebra: US-based practice management, EHR, and patient experience platform (formed from Kareo + PatientPop merger). Comparable in offering modular cloud-based clinic management (scheduling, billing, records, patient engagement) to small and mid-sized practices.
• Clinicea: Cloud-based clinic management software with strong MENA/India presence, offering EMR, appointment scheduling, billing, and inventory modules. Closest direct analog to MEDOC CMS in terms of modular clinic management functionality and geographic focus.

Broad incumbents

• Doctolib: France's leading patient booking and practice management platform with much larger scale. Comparable in core offering (online booking + practice management SaaS) but operates as a much broader incumbent across multiple European markets.

Regional players

• Healthigo: MENA-focused health platform offering provider directory, booking, and corporate wellness programs. Comparable in regional positioning and three-sided platform model targeting MENA patients, providers, and corporates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medocegypt

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medoc Digital Care