mWell

What mWell does

mWell is the Philippines-based digital healthcare arm of Metro Pacific Investments Corporation (MPIC), operating a vertically integrated consumer-and-provider health platform anchored by the mWell PH app. The company has scaled to approximately 7.3 million users as of March 2026 and runs 179 portable clinic units that have served roughly 891,000 people, extending care into underserved localities under the mWell OnTheGo program. Its core offerings span a consumer telemedicine mega-app, the mWellMD electronic medical record for physicians, the mWell HealthSuite B2B stack for hospitals and clinics, and a hardware line of ECG Rings, Smart Rings, and smartwatches. Differentiated platform features include the proprietary mWellness Score (a digital biomarker based on activity data), the WHO-5-based Mind Health Score, and a QR-code-accessible personal Health Record (Health ID).

The underlying technology consolidates video telemedicine, EMR, insurance enrollment, personal health records, and device telemetry into a single stack, with AI usage visible in scoring and recommendation features rather than in disclosed proprietary models. Leadership brings credible AI/data credentials, including a Google Developer Expert in Cloud and AI and an executive with MIT certifications in AI and data science, though no research publications, patents, or third-party benchmarks are disclosed. The platform has earned two GSMA GLOMO Awards (2023, 2026), establishing international brand validation.

mWell operates multiple revenue streams. Consumer revenue comes from the Healthsavers Plan (PHP 399) and Mind Healthsavers Plan (PHP 499), pay-as-you-go telemedicine consultations, and hardware sales of wearables priced PHP 1,999 to PHP 13,999. B2B revenue includes mWellMD EMR subscriptions, HealthSuite hospital and clinic deployments, and the Wellness@Work corporate wellness program launched in May 2025. Insurance and affiliate commissions are generated through Generali and PhilCare integrations embedded in the app. Customer segments span individual consumers, physicians and clinics, employers (via Wellness@Work), teachers (via the Gabay Guro program), and students/athletes (via the UAAP partnership), giving the company a broadly distributed base rather than a single dependency.

Name

mWell

Legal name

Metro Pacific Health Tech Corporation

Website

https://mwell.com.ph

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

mWell is the Philippine digital healthcare arm of Metro Pacific Investments Corporation, operating an integrated consumer telehealth app, physician EMR, B2B hospital systems, and wearables serving approximately 7.3 million users as of March 2026.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Other Ambulatory Health Care Services (6219), Offices of Physicians, Mental Health Specialists (621112), Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

akta.pro secondary industries

Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD), Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG), Behavioral Health-Integrated Chronic Care (SUD comorbidity, collaborative care) (HLALAFAK), Post-Acute Care & Rehabilitation Monitoring (Home Health, PT/OT) (HLACAPAE), Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG)

Keywords

• Digital health platform
• Telemedicine services
• Health and wellness app
• Corporate wellness solutions
• Electronic medical records

Headquarters

HQ city

Ortega

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Telemedicine Consultation Fees: Revenue from video consultations with doctors. Users pay per consultation or through subscription plans like Healthsavers Plan P399 which includes one consultation plus accident insurance.
2. Product Sales (Wearables & Devices): Sale of proprietary mWellness Wearables including ECG Rings (P13,999), Smart Rings (P8,999), and smartwatches (P1,999 - P3,499). Sold through e-shop and app.
3. Insurance & Health Plans: Commission-based revenue from insurance products including Generali plans, PhilCare health plans, and prepaid health plans (GenWell 195, 390, 580) sold through the e-shop.
4. Corporate Wellness Solutions: Wellness@Work platform launched May 2025 targeting corporate clients for employee wellness programs.
5. mWellMD EMR Subscription: Subscription-based access to electronic medical records platform for doctors with 60-day free trial, then monthly or annual paid plans.
6. Mind Health Coaching: Mind Healthsavers Plan Php 499 for 30-minute video sessions with certified mental health coaches.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels4 records

Core offering

mWell operates an integrated digital health and wellness mega app offering 24/7 telemedicine consultations with licensed doctors, health tracking (mWellness Score, Mind Health Score), electronic medical records for healthcare providers, fitness and nutrition programs, pharmacy and medicine delivery, insurance products, and corporate wellness solutions. The platform combines consumer-facing health services with B2B tools for healthcare providers and employers, complemented by proprietary health wearables and portable clinic units deployed to remote communities.

Product overview

mWell is a platform-plus-modules architecture built around the flagship mWell PH App, a fully integrated health and wellness mega app. The core platform serves as the central hub connecting multiple product modules: Doctor Consultation for 24/7 telemedicine, mWellMD for electronic medical records, mWellness Score and Mind Health Score for health tracking, HealthSuite for enterprise healthcare solutions, mWell OnTheGo for portable clinics, and the E-Shop for pharmacy, insurance, and wearables. The ecosystem is designed to provide comprehensive healthcare access from preventive wellness (fitness, nutrition, wearables) to clinical services (telemedicine, mental health, emergency response) to enterprise solutions (hospital systems, claims processing).

Differentiator

Problem solved

Functional benefit

Brands

• mWell MD: Electronic medical record management system for doctors with patient management, appointment scheduling, and clinical documentation features.
• mWell HealthSuite
• Wellness@Work

Products and services

• mWell PH App Philippines' first fully integrated health and wellness mega app providing 24/7 online doctor consultations, health tracking, wellness programs, insurance, and pharmacy services through a unified mobile platform for individual Filipino consumers.
• mWellMD Electronic medical records (EMR) platform for doctors to manage patient records, appointments, and clinical documentation with both web and mobile access. Includes 60-day free trial, then monthly or annual paid plans.
• mWell HealthSuite Enterprise digital health solutions suite for healthcare providers including Hospital Information System, Clinic Management System, YAKAP Claims Platform, Patient Engagement, and HealthHub.
• mWellness Wearables Line of proprietary health-focused smart devices including ECG Ring (P13,999), Smart Ring (P8,999), and multiple watch models (Prestige, Power, Prodigy, Prestige Sport) with heart rate monitoring, blood oxygen tracking, ECG readings for irregular heart rhythms, sleep tracking, and 100+ sports modes.
• Doctor Consultation 24/7 telemedicine service providing online consultations with licensed doctors via video call, including on-call and scheduled appointment options with specialists. Includes a transaction processing fee of at least Php 100 per consultation booking.
• Healthsavers Plan P399 Subscription health plan offering one video consultation with free e-medical certificate, e-prescription, e-lab request, plus P20,000 personal accident insurance from Generali, valid for 30 days.
• Mind Health Coaching 30-minute video sessions with certified Mind Health Coaches (Php 499 per session) providing mental well-being support, empathy, recommendations, and referrals to specialists if needed.
• mWell OnTheGo Portable digital clinic product line providing far-flung communities access to online doctor consultations, with 179 deployed units serving nearly 891,000 people in remote and disaster-affected regions across the Philippines.
• mWell E-Shop Own digital storefront offering pharmacy, insurance plans, home care services, emergency response, lab tests, and wellness wearables through the mWell app.
• Wellness@Work Corporate wellness platform launched May 2025 providing employers digital tools to offer employee wellness benefits and preventive health solutions, helping them comply with PhilHealth mandates for mandatory health coverage.
• Generali Insurance Plans Insurance products including GenWell 195, GenWell 390, GenWell 580 (life and personal accident coverage starting at P195 for P300,000+ coverage), and Generali Plan 20, distributed through the mWell e-shop in partnership with Generali Philippines.
• Health ID Personal health record system allowing users to store and share basic health information, medical records, lab results, prescriptions, vaccination records, and emergency contacts via QR code at partner clinics including The Medical City and Healthway.

Quantifiable outcome

• 7.3 million users served across the Philippines
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability6 records

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Generali PhilippinescoreStrategic or Co-development PartnerInsurance partner offering life and personal accident coverage products (GenWell plans, Generali Plan 20) sold through mWell e-shop. Healthsavers Plan P399 includes complimentary Generali accident insurance.
• PhilCarecoreStrategic or Co-development PartnerHealth insurance partner offering prepaid health plans (PhilCare products) available through mWell e-shop for Philippine consumers.
• HealthLinkcoreChannel Partner/ Reseller/ DistributorHome care services partner providing professional full-service home healthcare including basic care support, cardiac care, elderly care, and post-stroke care through the mWell e-shop.
• MedExpresscoreChannel Partner/ Reseller/ DistributorMedicine delivery partner that delivers prescription medicines from e-prescriptions provided by mWell doctors directly to patients' doorsteps.
• LGU CommunitiesminorStrategic or Co-development PartnerPartnerships with Local Government Units to provide quick health access through the mWell digital platform to communities across the Philippines.
• Government Partnerships (for OFW)minorStrategic or Co-development PartnerExpanding services for overseas Filipino workers through partnerships with government agencies to provide accessible healthcare.
• CareSpan Asia Inc.coreTechnology or IntegrationTelehealth and digital health platform technology provider powering the telemedicine infrastructure for mWell services.
• ePLDT, Inc.coreTechnology or IntegrationTechnology infrastructure partner providing digital platform services and support for mWell's telehealth and digital health services.
• PayMaya Philippines Inc.coreTechnology or IntegrationPayment processing partner enabling digital payments including Maya, GCash, QR PH, credit cards, and debit cards for mWell transactions.
• Gabay GurominorStrategic or Co-development PartnerMVP Group's Gabay Kalusugan advocacy program partnering with mWell for teacher wellness festivals and health programs, including Philippines' first health and wellness festival for teachers.
• University Athletic Association of the Philippines (UAAP)minorGTM or Marketing PartnerSports league partnership launching special edition mWell smartwatches with university-inspired designs and team colors to promote wellness among student-athletes and community.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Alodokter: Indonesia-based integrated digital health platform combining teleconsultation, content, and hospital booking — comparable in serving a large Southeast Asian emerging market with a comprehensive consumer health platform.
• Halodoc: Indonesia's leading integrated healthtech platform offering teleconsultation, pharmacy delivery, and lab bookings — comparable in super-app healthcare model and emerging-market consumer focus, though at materially larger scale.
• Doctor Anywhere: Singapore-headquartered telehealth and chronic care platform operating across Southeast Asia; comparable in teleconsultation, chronic disease management, and corporate wellness offerings, but with stronger regional scale and capital.
• Practo: India-headquartered digital health platform offering teleconsultations, EMR, and clinic management — comparable in telemedicine, doctor-side EMR (mWellMD), and integrated consumer/enterprise healthcare delivery.

Direct peers

• HealthNow: Philippine healthtech super-app offering teleconsultation, medicine delivery, and clinic booking — directly competing with mWell in the same B2C Filipino consumer segment with similar integrated services.
• KonsultaMD: Philippine telehealth platform offering 24/7 video consultations with licensed doctors; directly comparable in product offering and Philippine market focus. Now owned by mWell following the February 2025 acquisition.

Broad incumbents

• Ping An Good Doctor (Ping An Healthcare and Technology): China's largest integrated healthtech platform offering telemedicine, hospital network, and insurance — comparable in mega-app approach, insurance bundling, and proprietary health scoring, though at vastly larger scale and with deeper insurance vertical integration.
• Teladoc Health: Global telehealth incumbent offering virtual care, chronic condition management, and enterprise health benefits — comparable in B2B wellness strategy (Wellness@Work) and integrated virtual care platform model.

Emerging players

• MyDoc: Singapore-based corporate telehealth and digital health insurer platform — closely comparable to mWell's Wellness@Work corporate offering and integrated insurance partnerships (Generali/PhilCare).

Others

• Kumu (KonsultaMD competitor): Philippine telehealth and medicine delivery service offering on-demand consultations; comparable as a Philippine digital health competitor focused on consumer telemedicine, though with a narrower product scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mwellph
• Xx.com/mwellph
• LinkedInlinkedin.com/company/metro-pacific-health-tech-mwell

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles25 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about mWell