HMobile

What HMobile does

HMobile, operated by the Spanish private limited company CHAR DESARROLLO DE SISTEMAS, S.L.U., is a Barcelona-headquartered SaaS provider of mobile-first hotel operations management software. Founded in 2012 and operating with 11–50 employees, the company sells an integrated suite of modules — Housekeeping, Services, HGuest, Minibar, Opportunities, Periodic Tasks, Lost & Found, Dashboard, Bed Linen & Consumables, and Sensor Automation — that collectively address room status, guest request handling, internal task coordination, minibar billing, complaint tracking, preventive maintenance, lost-and-found, and executive reporting across all major hotel departments.

Name

HMobile

Legal name

char desarrollo de sistemas, S.L.U.

Website

https://hmobile.es

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

HMobile is a Barcelona-based SaaS company that provides mobile-first hotel operations management software spanning housekeeping, maintenance, guest services, front desk, F&B, and multi-property oversight, connected via its proprietary char pmslink platform to 150+ PMS, PBX, IoT, and lock systems.

Ownership category

akta.pro rank

Headquarters

HQ city

Barcelona

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: HMobile operates as a cloud-based SaaS platform offering hotel operations management tools. Hotels pay recurring subscription fees to access the platform and its integrated modules including Housekeeping, Services, Minibar, Opportunities, Periodic Tasks, and Lost & Found. The platform includes onboarding support, training, and ongoing customer support.
2. Professional Services - Implementation & Training: HMobile provides personalized onboarding accompaniment including coordination, customized configuration, and training for all users. They offer ongoing support services including additional training for staff rotation and detailed usage reports.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

HMobile provides a cloud-based SaaS platform for hotel operations management, covering housekeeping, maintenance, guest services, minibar, complaints, periodic tasks, lost & found, and consumables. It integrates with 150+ PMS systems plus PBX, guest apps, TV systems, voice assistants, domotics, and electronic locks via its proprietary char pmslink platform, and is sold as HMobile One for individual hotels and HMobile Corporate for multi-property groups.

Product overview

HMobile is a comprehensive hotel operations software platform consisting of multiple integrated modules. The core offering includes HMobile One (all-in-one operational solution) and HMobile Corporate (for hotel groups). The product portfolio comprises: Services (guest request management), HGuest (mobile guest requests - included with Services), Housekeeping (room status and planning), Minibar (charge management), Opportunities (complaint tracking), Periodic Tasks (checklists and preventive maintenance), Lost & Found (item management), Dashboard (reporting - included with products), and Bed Linen & Consumables Management (inventory tracking - included in Room Status). All modules are connected and share data across departments including Housekeeping, Maintenance, Guest Experience, Front Desk, Food & Beverage, and Management.

Differentiator

Problem solved

Functional benefit

Brands

• HMobile One: Comprehensive operational solution for hotels addressing operations across all departments and functional areas.
• HMobile Corporate
• HGuest
• Services
• Housekeeping
• Minibar
• Opportunities
• Periodic Tasks
• Lost & Found
• Dashboard

Products and services

• HMobile One

Quantifiable outcome

• 40% of LHW hotels in Spain manage operations with HMobile
• +4 more outcomes

Named customers1 record

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

Feature13 records

Partnerships

Two partnerships are on record, tiered core.

• char pmslink (Proprietary)coreTechnology or IntegrationHMobile's proprietary integration platform connecting their hotel operations software with 150+ PMS systems including Oracle, Winhotel, Noray, TMS, Sihot, Quonext, Tesipro, and Protel. Also integrates with dozens of PBX systems, guest apps, TV systems, voice assistants, domotics, and electronic lock systems.
• PMS Vendors (Oracle, Winhotel, Noray, TMS, Sihot, Quonext, Tesipro, Protel)coreTechnology or IntegrationOver 150 PMS (Property Management System) integrations enabling bidirectional data exchange for room status, occupancy, arrivals, departures, and minibar charges.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Actabl: Hotel operations and workforce management platform combining housekeeping, engineering, and analytics — directly comparable to HMobile One's multi-department operational scope.
• Optii Solutions: Hotel operations platform focused on housekeeping, maintenance, and guest service management, directly competing with HMobile in the same workflow automation category.
• ALICE: Vertical SaaS for hotel operations (guest requests, maintenance, housekeeping) serving hotels globally with a similar multi-module workflow approach to HMobile.
• Hotelkit: European (Austrian) hotel operations SaaS offering internal communication, task management, and housekeeping workflows — a close functional peer to HMobile's operations suite.
• Quore: Hotel housekeeping and engineering operations platform used across North American hotel chains, overlapping directly with HMobile's housekeeping, maintenance, and inspection modules.
• Flexkeeping: Hotel housekeeping and operations software focused on room status, staff coordination, and inspections — a direct competitor in the core housekeeping module of HMobile.
• HotSOS (now part of Actabl / Infor): Hotel operations and guest-service workflow platform historically dominant in chain hotels; directly competes with HMobile in maintenance, housekeeping, and guest request management.

Broad incumbents

• Cloudbeds: Hospitality management suite combining PMS, channel manager, and operations tools; a broader incumbent encroaching on HMobile's departmental operations space, especially for independent and mid-market hotels.
• Shiji Group: Global hospitality technology platform providing PMS, POS, and operational modules for hotel chains — a broad incumbent whose hotel tech stack overlaps with HMobile's multi-department offering.
• Mews: Modern cloud-native PMS increasingly expanding into adjacent operations workflows; competes with HMobile at the integration layer as PMS vendors absorb operational functionality.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/9244142/admin

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HMobile