Metrocom
PT Metrocom Global Solusi is an Indonesian IT system integrator serving government, banking, telecom, and enterprise clients with end-to-end solutions across database, big data, blockchain, cloud, security, infrastructure, and managed services, backed by 30+ technology partners.
- Company typePrivate
- Founded1998
- HeadquartersDki Jakarta, Indonesia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Metrocom does
PT Metrocom Global Solusi (MGS) is an Indonesian IT system integrator founded in 1998, headquartered in South Jakarta, serving enterprise clients in government, banking, telecommunications, and other industries with 101-250 employees and 27 years of operating history. The company delivers solutions across eight practice areas: Database & DevOps, Big Data, Blockchain, Cloud, IT Security, IT Infrastructure, Managed Operations, and Training, organized into advisory, implementation, and ongoing managed service layers with 24/7/365 SLA support. Customer engagement is anchored in long-tenure enterprise relationships, including zero-downtime database migrations for top banking clients and Oracle Sparc server migrations with continuous monitoring for government institutions.
The technical portfolio comprises sub-products such as Application Performance Monitoring and Database Management Systems; big data pipelines covering data engineering, predictive/prescriptive analytics, and business intelligence; four blockchain solutions (Document Integrity, Claim Validation, Credentials Verification, Smart Agreement); cloud solutions across IaaS, PaaS, and SaaS layers built on Alibaba Cloud, Oracle Cloud, Huawei Cloud, AWS, and RackCorp; five cybersecurity domains (Application, Data, Endpoint, Network, Parameter); and infrastructure spanning hardware, network, and hybrid cloud. MGS does not own proprietary core technology; differentiation rests on integration of best-of-breed partner products from 30+ vendors including Oracle, Huawei, Red Hat, NetApp, Palo Alto Networks, Kaspersky, Vinchin, Ruijie, and Sangfor.
MGS generates revenue through three streams: IT solutions and services (consulting, implementation, and managed services), technology product distribution (hardware and software via partner channels), and training and certification programs for Oracle, Red Hat, and Alibaba. Pricing is quote-based and not publicly disclosed. Distribution runs through direct enterprise field sales co-sold with technology partners, with no public pricing transparency and no disclosed revenue or funding data.
Metrocom firmographics
Firmographics- Name
- Metrocom
- Legal name
- PT Metrocom Global Solusi
- Website
- https://metrocom.co.id
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- PT Metrocom Global Solusi is an Indonesian IT system integrator serving government, banking, telecom, and enterprise clients with end-to-end solutions across database, big data, blockchain, cloud, security, infrastructure, and managed services, backed by 30+ technology partners.
- Ownership category
- akta.pro rank
Metrocom industry classification
Industry- Product category
- IT System Integration Services
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- IT Service Management (ITSM) Platforms (HDAEALAA)
Keywords
Where Metrocom is headquartered
LocationHeadquarters
- HQ city
- Dki Jakarta
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Metrocom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- IT Solutions and Services: End-to-end IT system integration services including consulting, implementation, and support for database management, big data, cloud, blockchain, IT security, and infrastructure solutions
- Technology Products: Sale and distribution of technology products including hardware infrastructure, software solutions, and security systems through technology partnerships
- Training and Certification: IT training programs and professional certification preparation for Oracle, Red Hat, and Alibaba technologies
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Metrocom product offering
Product offeringCore offering
Metrocom Global Solusi is an IT system integrator that designs, implements, and manages enterprise technology solutions across database, big data, blockchain, cloud, IT security, IT infrastructure, and managed operations, complemented by a professional training center. The company bundles consulting, deployment, and ongoing support of third-party technology platforms from vendors such as Oracle, Huawei, Red Hat, NetApp, and Palo Alto Networks for Indonesian enterprise and government clients.
Product overview
Metrocom Global Solusi (MGS) is an Indonesian IT system integrator founded in 1998 that provides end-to-end technology solutions across eight core solution areas: Database & DevOps, Big Data, Blockchain, Cloud (IaaS/PaaS/SaaS), IT Security, IT Infrastructure, Managed Operations, and Training. The portfolio is organized into three service layers — advisory and consulting, implementation and deployment, and ongoing managed services and support — delivered by an in-house team of experts. The Blockchain practice offers four solutions (Document Integrity, Claim Validation, Credentials Verification, Smart Agreements); Cloud spans IaaS, PaaS, and SaaS; IT Security covers five domains (Application, Data, Endpoint, Network, Parameter); Infrastructure covers hardware, network, and hybrid cloud; and the Training Center provides instructor-led certification programs for Oracle, Red Hat, and Alibaba. All practices are backed by a technology partner ecosystem of 30+ vendors including Oracle, Huawei, Red Hat, NetApp, Palo Alto Networks, Micro Focus, Dynatrace, H3C, and Xfusion.
Differentiator
Problem solved
Functional benefit
Products and services
- Database & DevOps Enterprise database and DevOps solution covering installation, configuration, and optimization of Oracle, PostgreSQL, MongoDB, Redis, MySQL, and Neo4j environments, alongside Application Performance Monitoring (APM) and Management Information System (MIS) capabilities for Indonesian enterprise and government clients.
- BigData Enterprise big data solution delivering Data Engineering, Data Science, Analytics dashboards, and Data Lake architectures, designed to enable Indonesian enterprises to operationalize large-scale data analytics and reporting.
- Blockchain Enterprise blockchain solution covering Document Integrity and Tokenization built on Hyperledger, Ethereum, Solana, and Polygon platforms, targeted at organizations pursuing decentralized record-keeping and asset-tokenization use cases.
- Cloud Enterprise cloud solution delivering IaaS, PaaS, and SaaS models along with Object Storage, Container Service, and Backup-as-a-Service, used by Indonesian enterprises for cloud migration, application hosting, and managed backup.
- IT Security Enterprise IT security solution delivering Parameter Security, Network Security, Endpoint Security, and Email Security capabilities, intended for Indonesian enterprises and government agencies that require integrated cyber-defense across users, devices, and infrastructure.
- IT Infrastructure Enterprise IT infrastructure integration service combining servers, storage, and networking hardware from Dell, HPE, Huawei, Cisco, Fortinet, F5, Palo Alto, NetApp, and other vendors into tailored environments for enterprise and government customers.
- Manage Operation Managed operations service delivering outsourced day-to-day IT administration and support for clients running mixed enterprise environments, enabling customers to offload operational responsibility to Metrocom's certified engineers.
- Training Center Professional training center providing certified instruction across Oracle, Huawei, Red Hat, NetApp, Palo Alto Networks, Dell, and HPE technologies, offered to enterprise clients and individual professionals seeking vendor-validated IT certifications.
Quantifiable outcome
- Zero downtime database migration for banking client
- +1 more outcomes
Companies that use Metrocom
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
Metrocom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Metrocom partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered minor and core.
- VSTECH IndonesiaminorSilver level sponsor of Metrocom Golf Select 2026 event, supporting customer relationship building activities.
- Virtus Technology IndonesiaminorBronze level sponsor of Metrocom Golf Select 2026 event and workshop collaborator on Red Hat solutions.
- Synnex Metrodata IndonesiaminorBronze level sponsor of Metrocom Golf Select 2026 event, supporting distribution ecosystem.
- Sangfor TechnologiescoreCloud Excellence Partner FY2025 award recipient at Sangfor Partner Kick-Off 2026. Partnership focused on cloud and AI-driven technologies under 'Collaborate, Secure, and Accelerate' theme.
- KasperskycoreGold Level Partner status recognizing Metrocom's strategic focus on cybersecurity excellence and technical capabilities.
- Ruijie NetworkscoreGold Partner status for enterprise networking solutions. Partnership enables intelligent, scalable, and resilient network infrastructure for modern enterprises.
- VinchincoreGold Level Partner status - first partner in Indonesia to achieve this level. Partnership for enterprise data protection, backup, instant recovery, and migration capabilities.
- OraclecoreTechnology partnership for database solutions, infrastructure, and cloud services. Oracle provides provisioning, reliable service-related changes, and reduced downtime through accelerated maintenance operations.
- HuaweicoreTechnology partnership for IT infrastructure, cloud, and network solutions. Huawei infrastructure solutions enable network monitoring and traffic optimization.
- Red HatcoreTechnology partnership for DevOps, cloud (OpenShift), and Linux training. Red Hat certification programs delivered through Metrocom Education Center.
- NetAppcoreTechnology partnership for IT infrastructure, storage solutions, process optimization, and IT automation.
- Palo Alto NetworkscoreDiamond/Platinum partner in cybersecurity solutions. Metrocom participates in JAPAC Tech Summit and CTF competitions. Recognition as top partner in JAPAC region.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Metrocom competitors and assessment
Company assessmentDirect peers
- Synnex Metrodata Indonesia: Indonesian IT distribution and systems integration company listed on IDX. Directly comparable to Metrocom in serving enterprise clients across Indonesia with hardware, software, and integration services through a similar partner-led model.
- Multipolar Technology: Indonesian IT solutions and distribution company (IDX-listed) providing enterprise infrastructure, cloud, and managed services. Competes directly with Metrocom for enterprise integration and managed services deals in Indonesia.
- Mastersystem Infotama: Indonesian IT integrator focused on enterprise infrastructure, networking, and managed services. Closely comparable to Metrocom in customer profile (banking, telecom, government) and partner-driven delivery model.
- PT NTT Indonesia (NTT Data Indonesia): Indonesian arm of NTT Data, a global IT services and system integrator. Overlaps with Metrocom on enterprise system integration, cloud migration, and managed services for large Indonesian clients.
- Perkom Indah (Mitra Integrasi Informatika): Indonesian IT services company under the Indosurya group providing enterprise integration and managed services. Closely comparable to Metrocom in size, customer profile, and Oracle/Microsoft-led delivery model.
Regional players
- FPT Software Indonesia: Indonesian arm of Vietnamese IT services group FPT. Competes with Metrocom on IT services and digital transformation projects for enterprise clients in Indonesia, with strong offshore delivery.
Broad incumbents
- Accenture Indonesia: Global consulting and system integrator with major Indonesian operations. Overlaps with Metrocom on large enterprise digital transformation, cloud, and security projects, but at the high end of the market.
- IBM Indonesia: Multinational technology vendor and integrator serving Indonesian enterprises with hybrid cloud, AI, and security solutions. Competes indirectly with Metrocom via direct enterprise sales and partner ecosystem.
- Hewlett Packard Enterprise Indonesia: Global infrastructure vendor with Indonesian operations selling enterprise servers, storage, and networking directly and through partners. Overlaps with Metrocom on infrastructure deals and competes for large-enterprise wallet share.
Emerging players
- Xtremax Indonesia: Singapore-headquartered IT services firm with Indonesian operations, focused on cloud, DevOps, and managed services. Partial overlap with Metrocom on modern cloud and application modernization projects for enterprise clients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Metrocom social profiles
Digital presenceMetrocom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Metrocom leadership team
Management profileNumber of profiles
Profiles3 records
Metrocom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Metrocom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Metrocom
What does Metrocom do?
Metrocom Global Solusi is an IT system integrator that designs, implements, and manages enterprise technology solutions across database, big data, blockchain, cloud, IT security, IT infrastructure, and managed operations, complemented by a professional training center. The company bundles consulting, deployment, and ongoing support of third-party technology platforms from vendors such as Oracle, Huawei, Red Hat, NetApp, and Palo Alto Networks for Indonesian enterprise and government clients.
Is Metrocom a public or private company?
Metrocom is a private company. It is classified as unknown and is currently operating.
When was Metrocom founded?
Metrocom was founded in 1998. It employs 101 to 250 people.
Where is Metrocom based?
Metrocom is headquartered in Dki Jakarta, Indonesia, in the Asia region.
How does Metrocom make money?
Three revenue lines are on record. IT Solutions and Services are the primary driver. The others are technology Products and training and Certification.
Who are Metrocom's main competitors?
Direct peers on record are Synnex Metrodata Indonesia, Multipolar Technology, Mastersystem Infotama, PT NTT Indonesia (NTT Data Indonesia) and Perkom Indah (Mitra Integrasi Informatika). FPT Software Indonesia is listed as a regional player. Broad incumbents are Accenture Indonesia, IBM Indonesia and Hewlett Packard Enterprise Indonesia. Xtremax Indonesia is listed as an emerging player.
Does Metrocom have an API?
No public API is recorded for Metrocom.
What industry is Metrocom in?
Metrocom's product category is IT System Integration Services. Its primary akta.pro industry code is HDAEALAA, IT Service Management (ITSM) Platforms. Its NAICS code is 54151 and its SIC code is 7373.