HELLO WE CARE

Workplace Mental Health Serviceshellowecare.de

HELLO WE CARE is a German digital mental health benefits platform that sells anonymous 1:1 counseling, workplace psychological risk assessments, licensed MHFA training, workshops, and a self-help Mediathek to corporate employers, with a secondary self-pay channel for individuals in the DACH region.

Company typePrivate
Founded2024
HeadquartersHeidelberg, Germany
Headcount1–10
GTM typeB2B
OfferingServices

What HELLO WE CARE does

HELLO WE CARE UG is a German digital mental health company headquartered in Heidelberg that sells workplace mental health benefits to corporate employers as its primary go-to-market, with a secondary direct-to-consumer self-pay channel. The company's product suite is delivered through a web-based platform and comprises five modules: Psychische Gefährdungsbeurteilung (psychological workplace risk assessment to support compliance with the German Arbeitsschutzgesetz), anonymous and flexible 1:1 psychosocial counseling with self-selected psychologists booked through a calendar system (with appointments available within 24 hours), licensed Mental Health First Aid (MHFA) training, customized workshops and continuing education, and a Mediathek multimedia library of relaxation exercises, guided meditations, breathing techniques, and psychoeducational content. A defining architectural choice is full employee anonymity from the employer: corporate customers cannot identify which employees use the service or how often, and clinical staff are bound by Schweigepflicht confidentiality obligations. Pricing is quote-based and not publicly disclosed; corporate customers purchase per-employee access packages valid for 3 months (adjustable each quarter), pay a EUR 10 fee per new hire added to the package, and receive ongoing support and optional statistical usage analytics. The company is privately held, registered as a UG (Unternehmergesellschaft) at Amtsgericht Mannheim under HRB 750774, is GDPR-compliant, and processes special category health data under appropriate legal bases; it was founded in 2024, has 1-10 employees, and operates in the DACH region with named logos including SRH, CyberForum, halle02, IFW, Sportec, and a Depression bundle.

HELLO WE CARE firmographics

Firmographics

Name: HELLO WE CARE
Legal name: HELLO WE CARE UG
Website: https://hellowecare.de
Company type: Private
Founded year: 2024
Operating status: Operating
Headcount range: 1–10 employees
Short description: HELLO WE CARE is a German digital mental health benefits platform that sells anonymous 1:1 counseling, workplace psychological risk assessments, licensed MHFA training, workshops, and a self-help Mediathek to corporate employers, with a secondary self-pay channel for individuals in the DACH region.
Ownership category
akta.pro rank

HELLO WE CARE industry classification

Industry

Product category: Workplace Mental Health Services
NAICS: Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)
SIC: Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)
akta.pro primary industry: Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)
akta.pro secondary industry: Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms (HLALAEAI)

Keywords

Workplace mental health
Employee assistance programs
Psychological risk assessment
Online counseling services
Mental health first aid training

Where HELLO WE CARE is headquartered

Location

Headquarters

HQ city: Heidelberg
HQ country: Germany
HQ region: Europe

Offices1 record

Markets served

HELLO WE CARE business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

Corporate Employee Access Packages: Companies purchase access packages that provide their employees with access to the platform and psychological counseling services. Packages are sized per number of employees and valid for 3 months. The package can be adjusted every 3 months. New employees require an additional access fee.
New Employee Access Fees: When companies hire new employees, they pay 10€ per person to extend platform access to the new employee.
Individual Self-Pay Consultations: Individuals not covered by employer packages can directly purchase consultation sessions. Companies pay 100% of costs for employees under corporate packages.

Pricing tiers

Model	Billing	Price
Subscription	Pay-as-you-go	Custom Corporate Access Packages
Unit Pricing	Pay-as-you-go	New Employee Access Extension
Other	Pay-as-you-go	Individual Self-Pay Option

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

HELLO WE CARE product offering

Product offering

Core offering

HELLO WE CARE provides a digital mental health benefits platform for German employers, delivering psychological risk assessments, anonymous 1:1 counseling with licensed psychologists, Mental Health First Aid training, customized workshops, and a self-service Mediathek. Services are delivered through a web-based platform where employees anonymously book sessions with their chosen psychologist.

Product overview

HELLO WE CARE is a mental health benefits platform for companies that provides a suite of preventive psychological services. The offering consists of five integrated modules: Psychische Gefährdungsbeurteilung (psychological workplace risk assessment), Anonyme und flexible 1:1 Beratung (anonymous 1:1 counseling via a platform), Mental Health First Aid Kurse (MHFA training), Weiterbildungen und Workshops (customized training sessions), and Mediathek (multimedia self-help library). All services are delivered by qualified psychologists and accessed through the company's web-based platform, which enables employees to book appointments anonymously and directly with their chosen counselor.

Differentiator

Problem solved

Functional benefit

Products and services

Psychische Gefährdungsbeurteilung (Psychological Workplace Risk Assessment) A psychological risk assessment service that helps German companies comply with occupational health and safety law (Arbeitsschutzgesetz) by identifying and evaluating mental stress factors in the workplace through surveys and observations.
Anonyme und flexible 1:1 Beratung (Anonymous 1:1 Counseling) Anonymous, flexible one-on-one psychosocial counseling sessions conducted by qualified psychologists via the company's platform, enabling employees to book timely appointments for crises, stress, bridging wait times for psychotherapy, or personal development without revealing personal data to their employer.
Mental Health First Aid Kurse (MHFA Courses) Licensed Mental Health First Aid courses that train employees as psychological first-aiders to recognize mental health challenges early, reducing absenteeism and potential follow-up costs for companies.
Weiterbildungen und Workshops (Training and Workshops) Preventive training and workshop sessions customized to company needs, covering mental health, stress management, and communication topics, designed to improve workplace climate and strengthen trust between managers and employees.
Mediathek (Media Library) A multimedia library of relaxation exercises, guided meditations, breathing techniques, and psychoeducational materials available anytime to support employee well-being and self-care.

Quantifiable outcome

Reduces sick day costs - each employee sick day costs approximately €400
+3 more outcomes

Companies that use HELLO WE CARE

Customer profile

Named customers4 records

Segments2 records

Ideal customer profiles2 records

HELLO WE CARE technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

HELLO WE CARE partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

MHFA (Mental Health First Aid)coreTechnology or IntegrationHELLO WE CARE is a licensed provider of Mental Health First Aid (MHFA) courses in Germany. The company offers certified training programs that teach employees to recognize mental health issues early and provide initial support, helping companies reduce absenteeism and costs.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

HELLO WE CARE competitors and assessment

Company assessment

Direct peers

OpenUp: Amsterdam-headquartered mental health platform providing confidential 1:1 sessions, self-help content, and webinars to employees across European employers including DACH. Direct competitor in employer-sponsored virtual mental health with overlapping positioning around anonymity and accessibility.
Mindgram: European employee mental health and wellbeing platform serving employers across multiple countries including Germany, offering online therapy, coaching, and educational content. Highly comparable business model, target buyer (HR/benefits), and product mix.
Spring Health: US-headquartered global employer mental health benefits platform combining assessments, telehealth therapy, coaching, and care navigation. Comparable in targeting employers as the buyer and offering modular, anonymous-friendly mental health services to employees.
Modern Health: Global employer-sponsored mental health platform providing therapy, coaching, and self-guided courses to workforces. Strong direct peer in B2B virtual care model, product structure, and benefits-buyer go-to-market.
Lyra Health: Enterprise mental health benefit provider delivering therapy, coaching, and medication management through employer contracts. Closely comparable in combining licensed clinician delivery with employer-paid subscription packaging.
Spill: UK-based workplace mental health platform offering anonymous therapy and chat-based support to employees of subscribing companies. Closely aligned product philosophy (anonymity-first) and SMB-to-mid-market employer focus.

Broad incumbents

Headspace for Work: B2B arm of Headspace offering meditation, mindfulness, and mental health services to employer customers. Overlaps in employer-sponsored mental health subscription and content library; broader incumbent with larger content catalog and global reach.
Calm Business: Enterprise offering from Calm providing meditation, sleep, and mental wellness content to employer benefits packages. Comparable employer-buyer motion but content-first rather than clinician-led counseling.

Regional players

7Mind: German-headquartered meditation and mental training app offering a business version for employers in DACH. Comparable primarily on German-local employer wellness positioning and content library mechanics.

Emerging players

Wysa: AI-driven mental health chatbot and employer wellbeing platform that combines self-service content with human therapist escalation. Adjacent on the digital-first anonymous employee support proposition that anchors HELLO WE CARE's differentiation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

HELLO WE CARE compliance and trust

Trust signal

Compliance2 records

HELLO WE CARE financial estimates

Financial estimate

Revenue estimate

Valuation estimate

HELLO WE CARE leadership team

Management profile

Number of profiles

Profiles1 record

HELLO WE CARE funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

HELLO WE CARE M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HELLO WE CARE

What does HELLO WE CARE do?

Is HELLO WE CARE a public or private company?

HELLO WE CARE is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was HELLO WE CARE founded?

HELLO WE CARE was founded in 2024. It employs 1 to 10 people.

Where is HELLO WE CARE based?

HELLO WE CARE is headquartered in Heidelberg, Germany, in the Europe region.

How does HELLO WE CARE make money?

Three revenue lines are on record. Corporate Employee Access Packages are the primary driver. The others are new Employee Access Fees and individual Self-Pay Consultations.

Who are HELLO WE CARE's main competitors?

Direct peers on record are OpenUp, Mindgram, Spring Health, Modern Health, Lyra Health and Spill. Broad incumbents are Headspace for Work and Calm Business. 7Mind is listed as a regional player. Wysa is listed as an emerging player.

Does HELLO WE CARE have an API?

No public API is recorded for HELLO WE CARE.

What industry is HELLO WE CARE in?

HELLO WE CARE's product category is Workplace Mental Health Services. Its primary akta.pro industry code is HLALADAB, Behavioral & Mental Health Virtual Care (EAP/Teletherapy), with a secondary code of HLALAEAI, Crisis Support, Suicide Prevention & Acute Behavioral Triage Platforms. Its NAICS code is 621420 and its SIC code is 8093.