What Spill App does

Spill is a UK-based Employee Assistance Programme (EAP) provider delivering mental health support to businesses through a Slack-, Microsoft Teams-, and web-based platform. Founded in 2017/2018 (sources differ on exact year) by Calvin Benton and headquartered in London, Spill offers same-day counselling with BACP- and NCS-registered therapists, structured counselling for more severe cases, a 24/7 helpline, mental health training for managers, specialist neurodiversity support (ADHD, Autism), a self-guided wellbeing resource library, and financial/legal support resources. Its proprietary Spill Safety Net feature uses pattern-detection logic combined with weekly team wellbeing surveys to proactively identify employees who may be struggling and reach out with support — a differentiator relative to traditional EAPs that rely on self-referral.

Spill monetizes via B2B subscription contracts on a flexible 30-day rolling basis with no long-term lock-in, targeting HR leaders and People managers across verticals including technology, digital agencies and media, education, charities/non-profits, and retail/hospitality. Distribution is hybrid: a product-led growth motion (self-serve 5-minute setup) coexisting with enterprise field sales driven by 'Book a demo' CTAs. The company claims 600+ business customers serving 30,000+ employees, with over 65,000 therapy sessions delivered, language coverage across 15 languages and 8 time zones, and a self-reported position as the highest-rated EAP on Trustpilot. Disclosed funding totals approximately $3.5M across three rounds from 2017-2021 (Google for Startups; Passion Capital & Seedcamp; Ada Ventures-led with Ascension, Seedcamp, and The Future Fund). Headcount is stated at 11-50, and Spill operates GDPR- and HIPAA-compliant, with all counsellors adhering to the BACP Ethical Framework.

Name

Spill App

Legal name

Spill App Ltd

Website

https://spill.chat

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Spill is a UK-based B2B EAP platform that delivers same-day counselling, structured therapy, manager training, and proactive wellbeing screening to 600+ companies via Slack, Microsoft Teams, and web integrations, targeting HR leaders at SMEs and mid-market firms across multiple verticals.

Ownership category

akta.pro rank

Product category

Employee Assistance Programme Software

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Prepackaged Software (7372), Services-Social Services (8300)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Employee assistance programme
• Workplace mental health
• Corporate therapy
• EAP software platform
• Employee wellbeing services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. EAP Subscription: Companies pay for employee access to the Spill EAP platform, typically per-employee pricing with unlimited in-moment support and structured counselling sessions. Flexible 30-day rolling contract with no long-term lock-in.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Spill provides an Employee Assistance Programme (EAP) platform that gives employees of subscribing companies access to same-day counselling sessions with qualified BACP-registered therapists, 24/7 in-moment support, mental health training for managers, and self-guided wellbeing content. The service is delivered through a cloud-based platform with native integrations to Slack, Microsoft Teams, and email, and includes the proprietary Spill Safety Net algorithm that proactively identifies employees showing early signs of mental health struggles.

Product overview

Spill is an employee assistance programme (EAP) platform offering a unified mental health support ecosystem for businesses. The core product combines the Spill EAP platform with the proprietary Spill Safety Net algorithm for proactive mental health screening. Key modules include same-day counselling sessions with BACP-registered therapists, 24/7 helpline access, structured counselling for severe cases, neurodiversity support (ADHD/Autism), mental health training for managers, wellbeing resource library, and financial/legal support. The platform integrates with Slack, Microsoft Teams, and Email for seamless access. Targeting 600+ UK companies, Spill differentiates through its proactive identification of struggling employees using algorithmic pattern detection rather than relying solely on employee self-referral.

Differentiator

Problem solved

Functional benefit

Brands

• Spill Safety Net: A proactive, company-wide mental health check-in tool that uses an algorithm to identify employees who may be struggling and reaches out to offer support.

Quantifiable outcome

• Saves companies an average of £1,529 per employee through reduced sick days, staff turnover, and presenteeism
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core.

• SlackcoreTechnology or IntegrationDeep integration allowing employees to access therapy services directly through Slack. Spill uses Slack for authentication and session notifications. Primary access channel for many users.
• Microsoft TeamscoreTechnology or IntegrationIntegration with Microsoft Teams allowing employees to access therapy services within their existing work communication tool.
• BACP (British Association for Counselling and Psychotherapy)coreOthersAll Spill counsellors are BACP-registered and adhere to the BACP Ethical Framework for the Counselling Professions. Spill monitors quality against BACP standards.
• NCS (National Counselling Society)coreOthersSpill works with top 13% of BACP- and NCS-registered corporate therapists. NCS registration is part of therapist qualification requirements.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Lyra Health: Workplace mental health benefits provider combining therapy, coaching, and EAP services for employer-sponsored plans. Closely comparable to Spill on target buyer (HR/People teams), product positioning (human therapists, integrated platform), and B2B subscription revenue model.
• Spring Health: Precision mental health benefits platform providing therapy, coaching, and EAP to employers worldwide. Comparable to Spill across core offering (employee-paid by employer, same-day therapy access), customer base (mid-market and enterprise), and platform delivery model.
• Peppy Health: UK-based employee benefits platform providing specialist health support (including mental health) via Slack and workplace-app integrations. Closest UK-headquartered peer to Spill, with comparable Slack-native distribution and employer/HR buyer focus.
• Modern Health: Global digital mental health platform offering therapy, coaching, and EAP services to employers. Most direct competitor to Spill in the workplace EAP category, with overlapping product features (same-day therapy, manager training, integrations) and similar target customers (tech, SMEs, enterprise).
• Oliva: UK-based therapy platform for workplaces offering 1:1 therapy and manager training to SME and mid-market customers. Direct competitor in UK EAP category with overlapping product scope (employer-funded therapy sessions, manager support) and target verticals.

Broad incumbents

• TELUS Health (formerly Lifeworks): Global EAP and employee wellbeing provider offering counselling, digital tools, and benefits administration to large enterprise customers. Major incumbent competitor to Spill in the EAP category, with global footprint and deeper enterprise relationships than Spill currently serves.
• Health Assured: UK's largest EAP provider offering traditional telephone- and digital-based employee assistance services to employers across all sectors. Provides traditional EAP services (helpline, counselling, legal/financial) competing for the same UK HR buyers as Spill but with a broader portfolio and established incumbent position.
• Calm Business: Employer-facing mental wellness benefit providing meditation, sleep, and self-guided content to companies. Adjacent peer to Spill in the workplace mental health benefits category, with similar B2B subscription model but a self-care rather than therapy-led offering.
• Headspace for Work: Workplace mental health benefit from Headspace (now merged with Ginger), offering therapy, coaching, and self-guided content to employer customers. Comparable to Spill on the B2B employer benefits motion, though with a broader content/self-care orientation and very different scale and capital base.

Emerging players

• Wysa: AI-chatbot-based mental health support platform offered as an employer benefit, including EAP integrations. Comparable to Spill in target buyer (employers, EAP channel) but positioned at the AI-first, lower-cost end - a key strategic contrast Spill must defend against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/spillchat
• LinkedInlinkedin.com/company/spillchat

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds3 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spill App