What TeleVoIPs does

TeleVoIPs, LLC is a privately-held cloud communications provider founded in 2009 and headquartered in Brandon, Florida. The company built and operates its own proprietary VoIP platform, delivering hosted business phone services to SMB, mid-market, and enterprise customers across at least eight verticals including healthcare, legal, logistics, insurance, finance, trade services, call centers, and technology. Core products include the Business Phone Services platform (starting at $25/extension/month), TeleVoIPs Wireless (a SIM/eSIM mobility solution covering 209 countries), Numbers On Demand, hardware from Yealink and Mitel, and video conferencing. The platform supports a deep feature set spanning auto-attendant, call recording, queue callback, toll-free redundancy with 5x carrier failover, voicemail-to-email transcription, virtual switchboard, after-call surveys, call analytics, and CRM-integrated CTI workflows with Salesforce, HubSpot, Zoho, Pipedrive, and Clio.

Revenue is generated primarily through per-extension monthly subscriptions, hardware sales, phone number provisioning, and premium feature add-ons, supplemented by implementation and managed services. Distribution combines a direct sales team with a channel partner program paying recurring commissions, a self-serve client portal for SMB customers, and inside-sales-driven support. The company has been recognized on the Inc. 5000 (2024), Florida Fast 100 (2019), Tampa Bay Business Journal Fast 50 (2017), and USF Fast 56, and reports a 97% monthly client retention rate without contractual lock-in and 99.3% client satisfaction, reflecting a service-intensive operating model rather than a venture-scaled growth posture.

In 2024–2026 the company accelerated product velocity, introducing Recording Studio with AI-generated voices (May 2024), TeleVoIPs Wireless and Integrated Webphone (2024), AI-Powered Tools for call summarization and sentiment analysis (May 2025), and Branded Caller ID (February 2026), signaling a deliberate shift toward higher-margin AI-augmented and regulatory-driven product categories layered on top of the underlying voice infrastructure.

Name

TeleVoIPs

Legal name

TeleVoIPs, LLC

Website

https://televoips.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

TeleVoIPs is a Florida-based, privately-held cloud VoIP provider founded in 2009 that delivers proprietary hosted business phone services to SMB, mid-market, and enterprise customers across healthcare, legal, logistics, insurance, and other verticals via a subscription-based, sales-led and channel-distributed model.

Ownership category

akta.pro rank

Product category

Cloud Communications / Business VoIP

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)

Keywords

• Business VoIP services
• Cloud phone systems
• Unified communications
• Hosted PBX solutions
• SIP trunking services

Headquarters

HQ city

Brandon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Marketing or Sales

Revenue model

1. VoIP Service Subscriptions: Monthly per-extension pricing model for VoIP phone service. Includes all standard features, HD voice, mobile app, and support. Lower pricing available with annual contracts.
2. Hardware Sales: Sale of VoIP desk phones, conference phones, cordless phones, and headsets. Zero-down financing and rental options available.
3. Phone Numbers: Revenue from toll-free numbers and vanity numbers. Sales and marketing phone numbers available for $2.50/month.
4. Premium Feature Add-ons: Add-on features including advanced call statistics, call recordings, SMS messaging, Recording Studio premium access, and conference bridge.
5. Professional Services: Implementation services, training, and ongoing system management support provided by technicians.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

TeleVoIPs delivers cloud-based business VoIP phone services on a proprietary platform it built in-house in 2009, providing HD voice, mobile and desktop softphones, and a full suite of UCaaS features (auto-attendant, call recording, conferencing, voicemail-to-email, SMS/MMS, call analytics) to SMB and enterprise customers. The offering is sold as a per-extension monthly subscription starting at $25/extension, with add-on modules for AI-powered analytics, eSIM-based mobile integration, recording studio, and video conferencing, plus optional hardware (Yealink and Mitel phones) with $0-down financing.

Product overview

TeleVoIPs offers a cloud-based business VoIP communication platform built in 2009, featuring a core Business Phone Services product with monthly pricing starting at $25 per extension. The platform provides a comprehensive suite of features including AI-Powered Tools (call summarization, sentiment analysis, topic detection), Recording Studio with AI-generated scripts and voices, After Call Surveys, Auto-Attendant, Branded Caller ID, Call Analytics, Call Center & Queue Statistics, Call Recording, Conference Bridge, Mobile App, Queue Callback, Softphone Applications, Text Messaging, Toll-Free Redundancy, Virtual Switchboard, and Voicemail-to-Email Transcription. Supporting products include TeleVoIPs Wireless for mobile workforce connectivity, Numbers On Demand for phone number acquisition, Hardware (VoIP phones), and Video Conference Solutions. The platform integrates with Salesforce, HubSpot, Zoho CRM, Pipedrive, Microsoft Teams, and Clio for CRM connectivity.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Phone Services Fully-hosted cloud-based VoIP phone service with HD voice, customizable features, and 24/7 support. Monthly pricing starts at $25 per extension with unlimited domestic calling. Targeted at SMB to enterprise businesses across multiple verticals.
• TeleVoIPs Wireless Mobile workforce solution delivered via traditional SIM or eSIM that integrates business identity into personal or company-issued mobile devices without requiring apps. Covers 209 countries worldwide. Targeted at businesses with mobile and field employees who need unified call analytics, call data, and SMS data in one reporting interface.
• Numbers On Demand Self-service portal for acquiring local, toll-free, and vanity phone numbers. Includes sales and marketing tracking numbers starting from $2.50/month. Targeted at businesses needing additional numbers for tracking campaigns or geographic presence.
• VoIP Hardware Selection of VoIP desk phones, cordless phones, conference phones, and headsets from Yealink and Mitel brands with zero-down financing and rental options. Targeted at businesses needing physical endpoints to complement the cloud platform.
• Video Conference Solutions Yealink Teams Conferencing with A20 and A30 Meeting Bar integration and Microsoft Teams compatibility. Includes the WPP30 4K wireless presentation pod. Targeted at businesses needing room-based video conferencing integrated with Microsoft Teams.
• AI-Powered Tools AI-powered call summarization, topic detection, and sentiment analysis add-on for call center supervisors to monitor interactions, coach agents, and improve customer satisfaction. Targeted at call centers and contact centers with supervisory oversight needs.
• Recording Studio AI-powered caller experience tool that generates professional welcome greetings, auto-attendant, IVR, and call menu recordings using AI scripting and 350+ AI-generated voices in 50+ languages. Targeted at businesses wanting bespoke on-hold and IVR recordings without hiring voice talent.
• Toll-Free Redundancy Comprehensive disaster recovery solution for toll-free numbers offering 5x carrier redundancy and alternative routing insulated from core networks. Targeted at businesses that cannot afford toll-free downtime.

Quantifiable outcome

• 50% monthly communications bill reduction (BlueGrace Logistics)
• +4 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles8 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Microsoft TeamscoreTechnology or IntegrationTeleVoIPs integrates with Microsoft Teams for direct routing and enhanced collaboration capabilities. The integration allows users to access Teams conferencing features directly from Yealink conference phones and provides seamless UCaaS functionality.
• SalesforcecoreTechnology or IntegrationCRM integration that enables CTI functionality, linking VoIP phone system with Salesforce. Allows instant ticket creation, contact viewing, and call history access within Salesforce.
• HubSpotcoreTechnology or IntegrationCRM integration with HubSpot allowing businesses to connect phone data with customer database for improved workflow and lead management.
• SIP Night Tampa BayminorGTM or Marketing PartnerQuarterly networking event for IT professionals, MSPs, and tech startups in Tampa Bay. TeleVoIPs sponsors the event featuring VoIP product showcases, appetizers, and craft brews at local breweries.
• TeleVoIPs Partner Program MemberscoreChannel Partner/ Reseller/ DistributorChannel partners including MSPs, IT consultants, and telecom agents who refer or resell TeleVoIPs services. Partners receive recurring commission, marketing materials, and access to comparison sheets and case studies.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• RingCentral: RingCentral is a leading cloud UCaaS and CCaaS provider offering hosted business phone systems, team messaging, video, and contact center functionality to SMB and enterprise customers, directly competing with TeleVoIPs across virtually the same product surface and customer segments.
• Nextiva: Nextiva is a cloud communications platform delivering VoIP, unified communications, and contact center solutions primarily to SMB and mid-market businesses, closely matching TeleVoIPs' vertical-led GTM and bundled feature set.
• 8x8: 8x8 provides cloud voice, team messaging, video, and contact center as a service to SMB and enterprise customers globally, competing head-to-head with TeleVoIPs in hosted PBX and increasingly in AI-powered analytics.
• Vonage (Ericsson): Vonage, now part of Ericsson, delivers cloud communications, UCaaS, and CPaaS APIs to businesses and developers. It overlaps directly with TeleVoIPs on hosted VoIP services and additionally offers programmable communications for embedded use cases.
• Dialpad: Dialpad offers AI-powered business phone systems, contact center, and sales coaching, competing with TeleVoIPs' AI-Powered Tools and CCaaS features. It targets similar mid-market and enterprise customers with bundled voice and AI.
• Ooma: Ooma provides cloud-based VoIP phone services for businesses and consumers, including hosted PBX, virtual fax, and contact center offerings. It is a comparable SMB-focused hosted telephony competitor with overlapping pricing and feature models.
• GoTo (formerly Jive Communications): GoTo provides UCaaS and cloud phone systems including the former Jive VoIP platform to SMB and mid-market customers, with similar partner-channel-led GTM motion and vertical coverage to TeleVoIPs.

Broad incumbents

• Zoom (Zoom Phone): Zoom Phone is the telephony offering within Zoom's broader collaboration platform. As a major incumbent bundling voice with video and meetings, it competes with TeleVoIPs especially where customers standardize on Zoom for collaboration.
• Microsoft (Teams Phone): Microsoft Teams Phone delivers cloud telephony as part of the Microsoft 365 ecosystem and integrates with TeleVoIPs as a partner. As a broad incumbent, it represents the largest bundling threat to standalone hosted PBX providers in mid-market and enterprise.
• Cisco (Webex Calling): Cisco's Webex Calling is a cloud calling solution within the broader Webex collaboration and conferencing portfolio. It serves as a broad incumbent competitor, particularly in enterprise segments where Cisco's installed base and networking assets create stickiness.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/televoips
• Xx.com/televoips

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TeleVoIPs