ICE Wireless
ICE Wireless Inc. is a Canadian facilities-based regional mobile network operator, founded in 2005 and headquartered in Markham, Ontario, serving rural and remote northern communities in Yukon, Northwest Territories, Nunavut, and Northern Quebec with prepaid/postpaid wireless, home internet, and VoIP home phone services as an affiliate of Iristel.
- Company typePrivate
- Founded2005
- HeadquartersMarkham, Canada
- Headcount51–100
- GTM typeB2C
- OfferingServices
What ICE Wireless does
ICE Wireless Inc. is a Canadian facilities-based regional mobile network operator founded in 2005 and headquartered at 675 Cochrane Drive, Markham, Ontario. Operating as an affiliate of Iristel (a Competitive Local Exchange Carrier founded in 1999 by Samer Bishay), ICE Wireless delivers wireless voice, text, and data services to rural and remote communities across Yukon, Northwest Territories, Nunavut, and Northern Quebec, with nationwide Canada coverage plus US and Mexico roaming added in 2025. Its core technology stack comprises LTE Advanced and 3G/4G HSPA+/UMTS mobile infrastructure integrated with Iristel's VoIP backbone, plus eSIM digital activation launched in July 2025 for iPhone XR+, Pixel 3+, and Samsung Galaxy S20+ devices.
The product portfolio centers on prepaid and postpaid wireless plans under the Ice Share+ brand (starting at $9/month for 200 minutes, scaling up to $64/month for 80GB), wireless home internet delivered over cellular modem (Starter $49/50GB, Surf $79/100GB, Stream $99/200GB), and a VoIP-based home phone service with unlimited Canada-wide calling at a promotional $5/month (regularly $19/month). Hardware (handsets, modems, VTech cordless phones) is sold à la carte, with a $15 eSIM activation fee and a $5/month autopay discount applied across all wireless plans. The company distributes through five physical retail stores in Inuvik, Iqaluit, Kuujjuaq, Whitehorse, and Quaqtaq; the e-commerce storefront order.icewireless.com; the Ice Wireless mobile app on iOS and Android; and authorized dealer partnerships including Carvings Nunavut Inc.
The revenue model is predominantly subscription-recurring across mobile, internet, and home phone services, supplemented by one-time hardware sales, SIM/eSIM fees, and security deposits. Go-to-market is direct-to-consumer and product-led, emphasizing no-contract flexibility, autopay-driven pricing, and accessibility accommodations (IP Relay, Message Relay, TTY support, complimentary 2GB monthly data for qualified accessibility customers). Target segments include individual consumers and families in northern Canada, small businesses requiring shared plans, prepaid/budget-conscious users, and travelers/mobile Canadians, with a social mandate focused on closing the digital divide in regions underserved by national carriers.
ICE Wireless firmographics
Firmographics- Name
- ICE Wireless
- Legal name
- Ice Wireless Inc.
- Website
- https://icewireless.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ICE Wireless Inc. is a Canadian facilities-based regional mobile network operator, founded in 2005 and headquartered in Markham, Ontario, serving rural and remote northern communities in Yukon, Northwest Territories, Nunavut, and Northern Quebec with prepaid/postpaid wireless, home internet, and VoIP home phone services as an affiliate of Iristel.
- Ownership category
- akta.pro rank
Where ICE Wireless is headquartered
LocationHeadquarters
- HQ city
- Markham
- HQ country
- Canada
- HQ region
- North America
Offices6 records
Markets served
ICE Wireless business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Wireless Mobile Services: Monthly recurring subscription revenue from wireless voice, text, and data plans including prepaid and postpaid options. Plans range from $9/month (200 minutes) to $64/month (80GB postpaid). Additional revenue from data overages ($10/GB for home internet), SIM/eSIM card fees ($15 one-time), and add-on features.
- Home Internet Services: Monthly subscription revenue from wireless home internet delivered via cellular modem/router. Plans: Starter $49/mo (50GB), Surf $79/mo (100GB), Stream $99/mo (200GB). Data overage charged at $10/GB.
- Home Phone Services: Monthly subscription revenue from wireless home phone service using VoIP technology. Promotional rate $5/month for first 12 months (regularly $19/month). Includes unlimited Canada-wide calling. Hardware options: VTech Cordless Phone System ($99), Individual Phone Base ($49.99), Additional Handset ($34.99), ZTE WF721 Wireless Modem ($1).
- Equipment and Hardware Sales: One-time revenue from sale of devices (handsets, modems, routers), SIM cards, eSIM activations, and home phone hardware. Security deposits may be required ($100 minimum).
- Shared Line Services: Additional monthly revenue from Ice Share+ family plans: $20/user/month for shared lines on postpaid plans. One-time $25 fee per new user added. Maximum 4 users per share plan.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Wireless plans starting at $9/month |
| Subscription | Monthly | Internet plans starting at $49/month |
| Subscription | Monthly | Home phone plans starting at $5/month (promotional) |
| Subscription | Monthly | Ice Share+ postpaid plans $9-64/month |
| Subscription | Monthly | Prepaid plans $9-59/month |
| Subscription | Monthly | Family/share plans with $20/user add-on |
| Subscription | Monthly | Accessibility add-on: 2GB complimentary data |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
ICE Wireless product offering
Product offeringCore offering
ICE Wireless is a Canadian regional mobile network operator that sells affordable wireless voice, text, and data plans (prepaid and postpaid), wireless home internet delivered via cellular modem, and a VoIP-based home phone service, with extended roaming coverage across Canada, the US, and Mexico. Its core differentiator is serving rural and remote northern communities in Yukon, Northwest Territories, Nunavut, and Northern Quebec, with eSIM-based instant digital activation and physical retail stores in northern towns.
Product overview
ICE Wireless is a Canadian telecom provider offering a unified portfolio of wireless, internet, and home phone services. The core offerings include Ice Share+ Postpaid Plans (flexible shared data plans starting at $9/month with up to 80GB), Ice Prepaid Plans (pay-as-you-go options from $9/month), Wireless Home Internet (cellular-based internet with 50GB-200GB plans from $49/month), and Home Phone Service (VoIP-based landline replacement at $5/month promotional). The portfolio is unified through the Ice Share+ platform enabling shared data across multiple users, while eSIM technology enables instant digital activation without physical SIM cards. The Ice Wireless Mobile App provides account management across all services.
Differentiator
Problem solved
Functional benefit
Brands
- Ice Share+: Affordable shared data plans allowing multiple users to share talk, text, and data on one account
Products and services
- Ice Share+ Postpaid Plans Flexible postpaid wireless plans with shared data options, allowing users to add shared lines for $20/user (maximum 4 users). Plans range from 200 minutes to 80GB data with extended network coverage across Canada, US, and Mexico.
- Ice Prepaid Plans Prepaid wireless plans starting at $9/month with no auto-pay requirement, offering options from 200 minutes with 512MB data to 80GB with extended network coverage in Canada, US, and Mexico.
- Home Phone Service Wireless home phone service using VoIP technology, offering unlimited Canada-wide calling for $5/month promotional rate (regularly $19/month). Includes voicemail, call forwarding, call waiting, caller ID, and conference calling features.
- Wireless Home Internet Wireless home internet service using cellular network with plug-and-play modem/router. Plans include Starter (50GB at $49/month), Surf (100GB at $79/month), and Stream (200GB at $99/month) with optional Wi-Fi router rental.
- eSIM Activation Digital SIM technology allowing instant activation without physical SIM card. Compatible with iPhone XR+, Google Pixel 3+, and Samsung Galaxy S20+. Activation fee of $15 with plan.
Quantifiable outcome
- Save up to 60% with auto-reload discount on wireless plans
- +4 more outcomes
Companies that use ICE Wireless
Customer profileNamed customers11 records
Segments8 records
Ideal customer profiles3 records
ICE Wireless technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ICE Wireless partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- IristelcoreIristel is the parent company and affiliate of Ice Wireless, founded in 1999 by Samer Bishay. As a leading telecommunications company and registered CLEC (Competitive Local Exchange Carrier) in Canada, Iristel provides VoIP infrastructure that Ice Wireless integrates with for mobile-to-VoIP seamless connectivity. Iristel is one of Canada's largest independent providers of voice, data, and IP services, operating nationwide and globally. Iristel files joint accessibility plans on behalf of Ice Wireless.
Scale indicators4 records
Recent moves5 records
Expansion highlights6 records
ICE Wireless competitors and assessment
Company assessmentBroad incumbents
- Bell Mobility: Bell Canada's wireless arm and one of Canada's Big Three carriers. Comparable because it offers nationwide postpaid/prepaid wireless, home internet, and home phone plans across urban and rural Canada—directly overlapping ICE Wireless's product portfolio, but at vastly greater scale.
- Rogers Wireless: Wireless division of Rogers Communications, another Big Three incumbent. Comparable as a nationwide Canadian wireless carrier offering consumer plans, family share plans, home internet, and roaming—ICE Wireless competes for the same value-conscious customer segment.
- Telus Mobility: Telus's wireless business, the third Big Three Canadian carrier. Comparable because it provides nationwide consumer and family wireless plans, home internet, and bundled connectivity across Canada—matching ICE Wireless's product mix at national scale.
Direct peers
- NorthwesTel: Bell-owned telecommunications carrier serving Yukon, Northwest Territories, and northern British Columbia. Highly comparable as another facilities-based carrier serving Canada's North with wireless, internet, and home phone—ICE Wireless's most direct geographic competitor.
- SSi Canada (SSi Micro): Northern Canada-focused telecom providing wireless and broadband services in remote communities. Comparable as a regional MNO serving underserved northern populations with similar affordability and accessibility missions to ICE Wireless.
- Freedom Mobile: Canadian wireless carrier offering low-cost postpaid and prepaid plans. Comparable as a smaller nationwide challenger carrier competing on affordability and no-contract flexibility—ICE Wireless's closest competitive analog outside the North.
- Public Mobile: Telus-owned prepaid-focused wireless brand. Comparable as a value-priced Canadian prepaid/postpaid carrier targeting budget-conscious consumers on a no-contract basis—directly aligned with ICE Wireless's core prepaid positioning.
- Chatr Mobile: Rogers-owned low-cost wireless brand offering no-contract plans. Comparable as a sub-brand targeting price-sensitive Canadian consumers—paralleling ICE Wireless's no-contract, autopay-discounted value proposition.
Regional players
- Vidéotron: Quebec-based cable and telecom operator offering mobile, internet, and home phone services primarily within Quebec. Comparable because it offers the same wireless + internet + home phone bundle ICE Wireless sells, though it does not directly serve ICE Wireless's northern markets.
- Eastlink: Privately held Canadian telecom offering wireless, internet, and home phone primarily in Atlantic Canada and parts of Ontario. Comparable as a regional carrier delivering bundled connectivity services with a similar private-company growth profile to ICE Wireless.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ICE Wireless social profiles
Digital presenceICE Wireless financial estimates
Financial estimateRevenue estimate
Valuation estimate
ICE Wireless leadership team
Management profileNumber of profiles
ICE Wireless funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ICE Wireless M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ICE Wireless
What does ICE Wireless do?
ICE Wireless is a Canadian regional mobile network operator that sells affordable wireless voice, text, and data plans (prepaid and postpaid), wireless home internet delivered via cellular modem, and a VoIP-based home phone service, with extended roaming coverage across Canada, the US, and Mexico. Its core differentiator is serving rural and remote northern communities in Yukon, Northwest Territories, Nunavut, and Northern Quebec, with eSIM-based instant digital activation and physical retail stores in northern towns.
Is ICE Wireless a public or private company?
ICE Wireless is a private company. It is classified as corporate owned and is currently operating.
When was ICE Wireless founded?
ICE Wireless was founded in 2005. It employs 51 to 100 people.
Where is ICE Wireless based?
ICE Wireless is headquartered in Markham, Canada, in the North America region.
How does ICE Wireless make money?
Five revenue lines are on record. Wireless Mobile Services are the primary driver. The others are home Internet Services, home Phone Services, equipment and Hardware Sales and shared Line Services.
Who are ICE Wireless's main competitors?
Broad incumbents on record are Bell Mobility, Rogers Wireless and Telus Mobility. Direct peers are NorthwesTel, SSi Canada (SSi Micro), Freedom Mobile, Public Mobile and Chatr Mobile. Regional players are Vidéotron and Eastlink.
Does ICE Wireless have an API?
No public API is recorded for ICE Wireless.