Clalüna Computer GmbH

Name

Clalüna Computer GmbH

Legal name

Clalüna Computer GmbH

Website

https://claluena.ch

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Clalüna Computer GmbH is a 15-person Swiss IT services firm in Zürich delivering consulting, support, hardware/software sales, installation, event IT, and Abacus business-software distribution to SMEs and event organizers across Switzerland.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

akta.pro secondary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

Keywords

• Managed IT services
• IT consulting
• Network infrastructure
• Event IT support
• Hardware and software sales

Headquarters

HQ city

Nachod

HQ country

Czechia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Consulting and Advisory Services: Long-term consulting engagements advising SMEs on IT infrastructure modernization, device selection, and configuration. Revenue generated through project fees and ongoing advisory relationships.
2. IT Support Services: Responsive support via remote access, in-office, or on-site assistance. Support is available without formal service contracts, charging for actual support delivered.
3. Hardware and Software Sales: Sale of computers, servers, networking equipment, telephony solutions, and software. Customers are free to purchase elsewhere but buying through Clalüna enables faster support.
4. Event IT Services: IT infrastructure deployment and support for events, typically offered at flat rates. Includes hardware provision, on-site technical support, and network installation.
5. Abacus Software Distribution and Support: As an Abacus distribution partner, provides sales, implementation, and ongoing support for Abacus business software solutions including project management and AbaPlato for trustees and law firms.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Clalüna Computer GmbH is a Swiss IT services provider for small and medium enterprises, delivering IT consulting, hardware and software procurement, installation of Windows and Mac networks, servers and IP telephony, and responsive IT support via remote access, on-site visits, and dedicated event IT services. The firm also acts as an authorized Abacus distribution partner, selling and supporting Swiss business software for project management, time tracking, and billing, including AbaPlato for trustees and law firms.

Product overview

Clalüna Computer GmbH is a Swiss IT services company offering a unified portfolio of managed IT services for small and medium businesses, event IT, and Abacus enterprise software. The core offering comprises four integrated service pillars: IT consulting (Beratung), hardware/software sales (Verkauf), installation and configuration of networks/servers/telephony (Installation), and fast-response IT support via remote access, office visits, or on-site. These are complemented by specialized Event-IT-Betreuung for live events (with dedicated hardware inventory and on-site crews) and Abacus Lösungen as a certified partner for project management, time tracking, and billing software. A customer-facing café brand, cc.café, also functions as a demonstration environment for hospitality and event technology.

Differentiator

Problem solved

Functional benefit

Brands

• cc.café: A café operated by Clalüna Computer at Hohlstrasse 484 in Zürich Altstetten, offering coffee, food, and IT support services.

Products and services

• IT-Beratung (IT Consulting) Long-standing IT consulting services for businesses across diverse industries, advising on devices, software, and solutions to make IT more stable, modern, and cost-effective.
• IT-Support Fast IT support delivered via remote access, at the office, or on-site at the customer location, with response times of a few minutes and no formal service contract required.
• Verkauf (Hardware & Software Sales) Sale of computers, devices, and software with full support and warranty handling; customers retain freedom to choose their own vendors.
• Installation (Networks, Servers, Telephony) Installation and configuration of individual computers, full networks with servers, networking equipment, and IP telephony solutions, including cloud-based options.
• Event-IT-Betreuung (Event IT Services) IT setup and on-site support for sports and corporate events, including hardware rental with spare equipment on-site, top-tier service, and fair flat-rate pricing. Notable deployments include IRONMAN Switzerland, Swiss Epic, and Zürcher Theater Spektakel.
• Abacus Lösungen (Abacus Software) Sales, implementation, and ongoing support of Abacus business software as a certified Abacus distribution partner, with focus on project management for time and service tracking with billing, and AbaPlato solutions for fiduciary and law firms.

Quantifiable outcome

• Response time for support requests is a few minutes, even without service contracts
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• AbacuscoreChannel Partner/ Reseller/ DistributorAs an authorized Abacus distribution partner (Vertriebspartner), Clalüna provides sales, implementation, and ongoing support for Abacus business software. Focus areas include project management for time and service tracking with invoicing, as well as AbaPlato solutions for trustees and law firms.
• ALSO Schweiz AGminorOthersHardware distributor for procurement of IT equipment including computers, servers, and components purchased on behalf of customers.
• Alltron AGminorOthersTechnology distributor for hardware and components sourced for customer installations.
• MicrosoftcoreTechnology or IntegrationSoftware and cloud solutions provider for operating systems, productivity software, and cloud services used in customer environments.
• GooglecoreTechnology or IntegrationCloud and productivity software provider referenced in data protection policy and used for customer solutions.
• SwisscomcoreTechnology or IntegrationSwiss telecommunications provider for telephony solutions and connectivity services.
• AcroniscoreTechnology or IntegrationBackup and disaster recovery solutions provider for data protection services.
• SynologycoreTechnology or IntegrationNetwork-attached storage (NAS) solutions for customer data storage and backup environments.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Netrics: Swiss managed IT services provider (formerly Tineo) focused on SMEs and mid-market in German-speaking Switzerland. Directly comparable to Clalüna as an outsourced IT partner delivering infrastructure, support, and managed services to similar customer profiles.
• Avectris: Swiss IT services firm providing cloud, workplace, and managed services primarily to SMEs and mid-market customers. Comparable to Clalüna in target customer, consultative delivery model, and Microsoft-centric stack.
• Microwin: Swiss IT services and managed-services provider for SMEs, with a strong Abacus distribution and consulting practice. Closest peer to Clalüna given overlapping Abacus partnership and SME focus.
• Computertrend: Swiss managed IT services firm serving SMEs across German-speaking Switzerland with infrastructure, support, and cloud services. Comparable in scale and customer target to Clalüna.
• ITpoint Systems: Swiss IT services provider offering managed services, cloud, and infrastructure to SME and mid-market customers. Directly comparable on service portfolio and Swiss SME focus.
• Profitools: Swiss IT services and consulting firm serving SMEs with infrastructure, support, and Abacus software solutions. Closely comparable given shared Abacus partnership and Swiss SME target market.
• Lanworks: Swiss IT services and managed-service provider for SMEs and mid-market, offering network, server, and support services analogous to Clalüna's core offering.

Broad incumbents

• Bechtle Schweiz: Swiss arm of Bechtle AG, one of Europe's largest IT services and distribution groups. Provides overlapping IT services across enterprise and mid-market; broader portfolio but competes for the same SME IT-services wallet.
• Swisscom (Business Customers): Dominant Swiss telco with an SME-focused business-customer division offering connectivity, cloud, and managed workplace services. Competes with Clalüna for SME IT-services spend and is also a key technology partner.

Regional players

• Habegger: Swiss event-technology and live-event services firm providing infrastructure and technical production for events. Comparable specifically to Clalüna's Event-IT-Betreuung practice, though with a broader live-event production scope.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/claluenacomputer

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clalüna Computer GmbH