Kitsap Mental Health Services

What Kitsap Mental Health Services does

Kitsap Mental Health Services (KMHS) is a 501(c)(3) non-profit, state-designated community mental health center founded in 1978 by the Kitsap County Board of Commissioners and headquartered in Bremerton, Washington. It operates as a Certified Community Behavioral Health Clinic (CCBHC) delivering a comprehensive continuum of behavioral healthcare — crisis intervention, adult and youth inpatient, residential treatment, outpatient therapy, substance use disorder treatment, supportive housing, and school-based services — to Medicaid-eligible, uninsured, and underinsured populations across Kitsap County through five physical locations and embedded school programs. The service portfolio includes specialized programs such as WISe (Wraparound Intensive Services for at-risk youth), the Neil S. Hirsch TMS Clinic for medication-resistant depression, Medication-Assisted Treatment, the Salamander Clubhouse, the 16-bed Keller House, the 28-day Pacific Hope and Recovery Center, the Kitsap County Crisis Triage Center, and the 72-unit Pendleton Place supportive housing complex. Technology is limited to a standard Electronic Health Records system with no disclosed AI/ML, proprietary platform, or differentiated technical stack.

The organization generated $73.4M in FY2024 revenue against $67.4M in expenses, served 5,847 clients through 118,398 clinical services, and employed 627 staff with a 76.2% retention rate. Revenue mechanics are dominated by government payers: Medicaid Managed Care (~74%), Medicare (~10%), SBH-ASO crisis contracts (~5%), commercial insurance (~4%), self-pay/sliding scale (~4%), and other government/community contracts (~3%). KMHS maintains a reciprocal ecosystem of partnerships — Peninsula Community Health Services for co-located primary care and dental, Genoa Pharmacy on-site, Bremerton Housing Authority for Pendleton Place management, Housing Kitsap, Olympic Educational Service District, Kitsap County Schools, St. Michael Medical Center, and Kitsap County's Behavioral Health Court and Trueblood-funded jail-based programs — creating a community-anchored referral network that is difficult for outside entrants to replicate. The go-to-market model is community-led: walk-in intake at the main campus with no appointment required for first visits, 24/7 crisis access via the Salish Regional Crisis Line, and outbound referral relationships with schools, law enforcement, courts, and healthcare providers. KMHS functions as the designated critical behavioral healthcare provider for Kitsap County and holds no venture capital or private equity backing, operating instead on contracted government revenue, CCBHC federal support, and philanthropic grants.

Name

Kitsap Mental Health Services

Legal name

Kitsap Mental Health Services

Website

https://kitsapmentalhealth.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Kitsap Mental Health Services is a 501(c)(3) Certified Community Behavioral Health Clinic providing crisis, inpatient, residential, outpatient, and supportive housing services across Kitsap County, Washington, to Medicaid-eligible, uninsured, and underinsured children, adults, and families through five locations and embedded school programs.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Mental Health and Substance Abuse Facilities (623220), Child and Youth Services (62411)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industry

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL)

Keywords

• Behavioral health services
• Mental health treatment
• Substance use disorder care
• Crisis intervention services
• Community behavioral health

Headquarters

HQ city

Bremerton

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Medicaid Managed Care: Primary revenue stream representing approximately 74% of client care funding. KMHS is an approved provider for Medicaid Managed Care Organizations and Washington Apple Health
2. Medicare: Secondary revenue stream representing approximately 10% of client care funding
3. Commercial Insurance: Private fee-for-service representing approximately 4% of client care funding
4. Self-Pay / Sliding Fee Scale: Personal payment from uninsured clients based on sliding fee scale determined by income and household size, representing approximately 4% of client care funding
5. SBH-ASO Contracts: Salish Behavioral Health Administrative Service Organization funding for crisis outreach services for low-income, uninsured individuals not eligible for Medicaid, representing approximately 5% of funding
6. Other Contracts: Various government and community contracts representing approximately 3% of client care funding

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

KMHS delivers a full continuum of behavioral healthcare — including 24/7 crisis response, inpatient, residential, outpatient, school-based, supportive housing, and specialized programs such as TMS, MAT and WISe — to Medicaid-eligible, uninsured, and underinsured children, youth, adults and families across Kitsap County through five physical locations and community-based partnerships.

Product overview

Kitsap Mental Health Services operates as a Certified Community Behavioral Health Clinic (CCBHC) offering a comprehensive, integrated portfolio of behavioral health services across the care continuum. The organization functions as a single unified service delivery system rather than a platform-plus-modules architecture, organized into three primary service lines: Crisis & 24/7 Services (including Crisis Call Line, Mobile Crisis Outreach Teams, Crisis Triage Center, Keller House Residential, Pacific Hope and Recovery Center, and Inpatient Units); Adults & Older Adults Services (including Outpatient, ACT Team, Medication Assisted Treatment, TMS, Housing, Salamander Clubhouse, and Supported Employment); and Children, Youth & Families Services (including Youth Outpatient, WISe, Madrona Day Treatment, Youth Inpatient, New Journeys, and Young Adult Transition Team). Key specialized programs include Transcranial Magnetic Stimulation for treatment-resistant depression, the Co-occurring Disorder Program for integrated mental health and substance use treatment, and Pendleton Place supportive housing. Additional offerings include Mental Health First Aid training and on-site primary care/dental through Peninsula Community Health Services partnership.

Differentiator

Problem solved

Functional benefit

Brands

• Keller House Residential Treatment Center: 16-bed voluntary residential treatment setting for adults 18+, offering up to 30-day stays for mental health services
• Pacific Hope and Recovery Center
• Pendleton Place
• Neil S. Hirsch TMS Clinic
• Madrona Day Treatment Program
• Salamander Clubhouse
• Kitsap County Crisis Triage Center
• WISe (Wraparound Intensive Services)

Products and services

• Crisis Call Line 24/7 crisis hotline providing immediate emotional support and referral assistance for individuals in crisis or considering suicide. Staffed by Volunteers of America professionals trained to determine crisis service needs.
• Mobile Crisis Outreach Team 24/7 team of mental health professionals, peers, and Designated Crisis Responders who provide emergency assessments, de-escalation, resources, and referrals including involuntary detention when necessary.
• Keller House Residential Treatment Center 16-bed voluntary residential treatment setting for adults 18+ providing 24/7 mental health services for up to 30 days with some longer-term care beds available.
• Pacific Hope and Recovery Center ASAM Level 3.5 intensive inpatient substance use disorder treatment program providing 24/7 residential care for a 28-day program with multidisciplinary teams addressing mental health and addiction concerns simultaneously.
• Crisis Triage Center Voluntary short-term stabilization and crisis services for adults experiencing behavioral health crises for up to five days, offering an alternative to hospitalization or arrest.
• Adult Inpatient Services Evaluation and treatment services for adults 18+ experiencing serious acute mental illness and co-occurring substance use concerns, providing both voluntary and involuntary care with average stay of 11 days.
• WISe (Wraparound Intensive Services) Intensive wraparound mental health services for Medicaid-eligible youth and families, providing 24/7 support with customized care teams including counselors, care coordinators, and peer specialists.
• Youth Inpatient Services 10-bed collaborative, family-centered evaluation and treatment unit for children and adolescents ages 12-17 experiencing serious emotional and acute behavioral disturbances.
• Adult Outpatient Services Comprehensive outpatient mental health and substance use treatment for adults 18+ delivered by psychiatric medication providers, masters-level therapists, care coordinators, and behavioral health professionals using evidence-based practices.
• ACT Team (Assertive Community Treatment) Intensive community-based rehabilitation and support services for adults experiencing severe and persistent psychosis, focusing on individual needs, goals, and strengths for recovery and independence.
• Medication Assisted Treatment Comprehensive program combining medication and behavioral therapy to help manage addiction by blocking euphoric effects of opioids and alcohol, relieving cravings, and resetting the body.
• Transcranial Magnetic Stimulation (TMS) Non-invasive treatment using magnetic pulses to stimulate brain cells for medication-resistant depression, delivered at the Neil S. Hirsch TMS Clinic.
• Salamander Clubhouse Free community center program for people living with severe mental illness offering employment support, education connections, housing assistance, and peer support regardless of insurance or income.
• Pendleton Place 72-unit permanent supportive housing complex for chronically homeless adults with mental health, substance use, or chronic health conditions, offering 24/7 staff support and on-site medical treatment.
• Madrona Day Treatment School-based educational, behavioral, and therapeutic program for students in 1st through 12th grade with complex behavioral and mental health challenges, operating as approved Non-Public Agency through Washington State.
• Co-occurring Disorder Program Integrated treatment program providing streamlined, coordinated care for clients with both mental health and substance use disorders.
• Youth Outpatient Services Outpatient treatment services for children, youth, and families including assessments, family therapy, individual support, case management, psychiatric evaluation, and substance use disorder treatment available in clinic, home, school, and community settings.
• Pathways Outpatient substance use treatment offering individual therapy, group therapy, and intensive outpatient services for adults and youth ages 13+ with co-occurring mental health and substance use disorders.
• New Journeys First-episode psychosis program for individuals ages 15-40 using shared-decision making to help participants set goals, identify strengths, build resiliency, and develop confidence in living fulfilling lives.
• Young Adult Transition Team (YATT) Program for youth ages 16-21 providing mental health services combined with independent living skills including self-care, future focus, and social forum groups, with practical experiential skill-based transitional services.

Quantifiable outcome

• 5,847 clients served in 2024
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

19 partnerships are on record, tiered core, important and minor.

• Peninsula Community Health Services (PCHS)coreStrategic or Co-development PartnerPCHS provides primary care and dental services on-site at KMHS Almira campus in Bremerton. This partnership enables whole-person care by co-locating physical health services with behavioral healthcare. PCHS also provides on-site medical treatment at Pendleton Place supportive housing complex.
• Genoa Healthcare (Pharmacy)coreStrategic or Co-development PartnerIndependently owned pharmacy conveniently located on KMHS Almira campus as part of commitment to whole-person care. Fills prescriptions from both physical health medical providers and KMHS behavioral health providers.
• Genoa TelepsychiatrycoreTechnology or IntegrationDr. Paula Wiesehan from Genoa Telepsychiatry manages medication and monitors clients during MAT program opiate withdrawal. Has more than 20 years of healthcare experience including extensive work with substance use disorders.
• Bremerton Housing AuthoritycoreStrategic or Co-development PartnerServes as property manager for Pendleton Place 72-unit supportive housing complex. Provides rent subsidies for all units. Partnership essential to serving chronically homeless adults with mental health and substance use disorders.
• Salish Regional Crisis Line (Volunteers of America)coreStrategic or Co-development PartnerWorking with the Salish Regional Crisis Line (operated by Volunteers of America), KMHS provides 24/7 support for people experiencing a behavioral health crisis. Crisis line professionals assess needs and dispatch KMHS Mobile Crisis Outreach Team when appropriate.
• Housing KitsapimportantStrategic or Co-development PartnerPartnership with Housing Kitsap to secure placement of clients with severe mental illness in public housing units, expanding affordable housing options for clients.
• Olympic Educational Service DistrictcoreStrategic or Co-development PartnerKMHS contracts with Olympic Educational Service District to provide five master's level therapists in eight elementary schools throughout Kitsap County for student mental health services.
• Bremerton School DistrictcoreStrategic or Co-development PartnerMultiple collaborations including Sequoia Day School at Crownhill Elementary (supportive behavioral program for up to 12 students), The Restorative School (middle school support program), and Madrona Day Treatment program operating on district campuses.
• Kitsap County Schools (10+ districts)coreStrategic or Co-development PartnerMore than 10 school districts contract with Madrona Day Treatment program to reserve seats for students with complex behavioral and mental health challenges. KMHS has been an integral part of school-based services since the 1970s.
• Trueblood Court Settlement ProgramsimportantStrategic or Co-development PartnerJail-based Behavioral Health Team funded through Trueblood court settlement provides screening, intervention, and re-entry services for individuals detained awaiting competency evaluation or restoration services. Collaborates with jail staff, prosecutors, attorneys, courts, and community providers.
• Kitsap District Court (Behavioral Health Court)importantStrategic or Co-development PartnerKMHS provides Behavioral Health Professional for assessments, diagnostics, and case management services for persons participating in Behavioral Health Court, linking participants to treatment and community resources.
• United Way of Kitsap CountyimportantStrategic or Co-development PartnerUnited Way of Kitsap County, with support from Bill & Melinda Gates Foundation, is a funder and supporter of Pendleton Place supportive housing project. Also supports The Starfish Fund for uninsured and underinsured community members.
• League of Women Voters of Kitsap CountyminorStrategic or Co-development PartnerProvided Welcome Baskets filled with kitchen and bath supplies for each Pendleton Place resident upon opening, making new residents feel at home.
• Salvation ArmyimportantStrategic or Co-development PartnerKMHS partnered with Salvation Army to offer services at their 6th Street location in downtown Bremerton to support individuals living unhoused.
• St. Michael Medical CenterimportantStrategic or Co-development PartnerPartnership with hospital for emergency department referrals and client transitions. Crisis Triage Center serves as alternative to hospitalization. Hospital social workers collaborate with KMHS for client care coordination.
• MagstimcoreTechnology or IntegrationDonated TMS treatment device to KMHS for the Neil S. Hirsch TMS Clinic, enabling the organization to offer transcranial magnetic stimulation services for medication-resistant depression.
• Kitsap Community ResourcesimportantStrategic or Co-development PartnerSocial service provider partnership for connecting clients to resources including housing, food assistance, and other community services.
• Housing Solutions CenterimportantStrategic or Co-development PartnerScreenings and referrals for Pendleton Place vacancies go through the Housing Solutions Center, coordinating housing placement for chronically homeless individuals.
• Washington State Healthcare AuthoritycoreStrategic or Co-development PartnerState agency overseeing WISe (Wraparound Intensive Services) program. KMHS implements WISe services following state guidelines for intensive wraparound care for at-risk youth and families.

Scale indicators9 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Compass Health: Compass Health is a Snohomish County, WA-based community behavioral health organization offering outpatient, residential, crisis, and housing services. Comparable to KMHS as a designated community mental health center operating multiple service lines across a single Washington county.
• Behavioral Health Resources: Behavioral Health Resources is the designated community mental health provider for Pierce County, WA, offering crisis, inpatient, outpatient, and substance use services. Highly comparable to KMHS in service model, payer mix, and Washington state regulatory environment.
• Sound Health: Sound (formerly Sound Health) is a King County, WA-based community behavioral health organization delivering a comprehensive continuum including crisis, inpatient, outpatient, and supportive housing. Direct peer to KMHS as a Washington CCBHC-style provider serving a single county catchment.
• Frontier Behavioral Health: Frontier Behavioral Health is the designated community behavioral health provider for Spokane County, WA, offering crisis, outpatient, residential, and substance use treatment. Comparable to KMHS in service scope, public-sector payer mix, and designated-provider status.
• Valley Cities Behavioral Health: Valley Cities is a King County, WA-based behavioral health organization providing crisis, outpatient, substance use, and housing services. Direct peer to KMHS as a Washington community behavioral health provider with similar Medicaid-heavy payer mix.
• Lifeline Connections: Lifeline Connections is a Vancouver, WA-based behavioral health organization offering residential substance use treatment, outpatient, and crisis services. Comparable to KMHS in its focus on co-occurring disorder treatment and Washington state operations.
• Telecare Corporation: Telecare is a national behavioral health operator providing inpatient, residential, crisis, and community-based mental health services across multiple states. Comparable to KMHS in service model and population focus, though at significantly larger scale and geographic breadth.

Broad incumbents

• Sea Mar Community Health Centers: Sea Mar is a large Washington-based non-profit providing integrated medical, dental, behavioral health, and social services across many counties. Broader in scope than KMHS but comparable as a Washington community health provider integrating behavioral health into primary care.
• MultiCare Behavioral Health: MultiCare is a large Washington health system operating inpatient, outpatient, and crisis behavioral health services across multiple counties. Comparable to KMHS as a behavioral health provider in the same region, though MultiCare operates at much larger scale and broader scope.

Others

• Volunteers of America Western Washington: Volunteers of America operates the Salish Regional Crisis Line in partnership with KMHS and provides behavioral health, housing, and human services across Western Washington. Ecosystem partner rather than direct competitor; comparable mission focus on serving vulnerable populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/kitsap-mental-health-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles25 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kitsap Mental Health Services