MicroTelecom
MicroTelecom (MicroTelecom Systems LLC) is a privately held US software company that sells MT-POS, a cloud point-of-sale and retail management platform for SMBs and enterprises, with named Tier 1 telecom customers including Globe Telecom, Three UK, MetroPCS, Singtel, and U.S. Cellular.
- Company typePrivate
- Founded2003
- HeadquartersWilmington, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What MicroTelecom does
MicroTelecom (operating as MicroTelecom Systems LLC, headquartered in Wilmington, Delaware) is a privately held software company that has operated for over 20 years building MT-POS, an enterprise-grade cloud point-of-sale and retail management platform. The platform unifies POS (retail, mobile, cloud, and self-checkout), inventory management (including serialized tracking for devices), catalog management, cash management, a help desk portal, an e-commerce online store, and a separate Terminal Management Platform for payment terminal fleet governance. MicroTelecom supports over 30 retail verticals with multi-language, multi-currency operation across 35 countries, and is PCI DSS, GDPR, and ISO 9001:2015 (TÜV Austria, valid through August 2028) certified.
The company sells primarily through a product-led growth motion (2-week to 30-day free trials, self-service signup) for small businesses at $15-$125/month per MT-POS subscription, supplemented by enterprise field sales for large retailers, and channel partnerships including a 15-year Amdocs integration (deployed initially with MetroPCS) and QuickBooks add-on. Hardware is sold direct in the US/Canada and via international distributors elsewhere, with integrated payment processing sourced through gateway partners. Customer base combines an SMB self-serve tail with named Tier 1 telecom retail enterprise accounts — Globe Telecom, Three UK (hundreds of locations deployed in 2021), MetroPCS, Singtel, and U.S. Cellular — and a broader footprint described as 'thousands of retail stores, employees, registers and devices.'
Revenue mechanics are subscription-recurring (POS, Help Desk, Online Store, Terminal Management) layered with hardware sales and payment transaction fees, delivered from R&D and support centers distributed across North America, Europe, India, and Israel with a stated headcount in the 51-100 range. The business is bootstrapped with no disclosed funding rounds, M&A activity, or institutional investors identified.
MicroTelecom firmographics
Firmographics- Name
- MicroTelecom
- Legal name
- MicroTelecom Systems LLC
- Website
- https://microtelecom.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MicroTelecom (MicroTelecom Systems LLC) is a privately held US software company that sells MT-POS, a cloud point-of-sale and retail management platform for SMBs and enterprises, with named Tier 1 telecom customers including Globe Telecom, Three UK, MetroPCS, Singtel, and U.S. Cellular.
- Ownership category
- akta.pro rank
MicroTelecom industry classification
Industry- Product category
- Retail Point of Sale Software
- SIC
- Services-Prepackaged Software (7372), Wholesale-Computers & Peripheral Equipment & Software (5045)
- akta.pro primary industry
- POS Payment Software & Middleware (Terminal OS, Apps, Device Management) (FSAMADAC)
- akta.pro secondary industries
- POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)
Keywords
Where MicroTelecom is headquartered
LocationHeadquarters
- HQ city
- Wilmington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MicroTelecom business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- POS Software Subscriptions: Monthly recurring subscription fees for POS software with tiered plans (Standard, PRO/MAX, Enterprise) ranging from $15 to $125 per month. Includes 2-week to 30-day free trial periods.
- Help Desk Subscriptions: Monthly recurring fees for Help Desk Portal based on agent count. Plans available for 10, 15, 20, 25, and 30 agents with pricing from $125 to $150 per month. Includes 14-day trial.
- Online Store Subscriptions: Monthly subscription for e-commerce platform based on product catalog size (50, 100, 200, 300 products) ranging from $25 to $100 per month.
- POS Hardware Sales: Sale of POS hardware including payment terminals, cash registers, receipt printers, barcode scanners, and other POS peripherals.
- Integrated Payment Processing: Integrated payment processing via partner gateway for credit/debit cards, mobile payments including Apple Pay and Google Pay. PCI and GDPR compliant.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | MT-POS Standard Edition - Single Store POS for small business |
| Subscription | Monthly | MT-POS PRO/MAX - Multi-Store POS |
| Subscription | Monthly | MT-POS Enterprise - Full-featured enterprise solution |
| Subscription | Monthly | Online Store (50 Products) - Entry-level e-commerce |
| Subscription | Monthly | Online Store (100, 200, 300 Products) - Scalable e-commerce |
| Per seat | Monthly | Help Desk 10-15 Agents - SMB Help Desk |
| Freemium | Monthly | 2-Week Free Trial Period |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
MicroTelecom product offering
Product offeringCore offering
MicroTelecom develops and sells MT-POS, an enterprise-grade cloud-based Point of Sale system that combines traditional POS, mobile POS, cloud POS, and self-checkout capabilities with inventory management, catalog management, cash management, and real-time reporting. The platform supports over 30 industry sectors and runs on iOS, Android, Windows, and ChromeOS. The company also sells a Terminal Management Platform for payment terminal fleet operations, a Help Desk Portal for ticketing, and an Online Store e-commerce platform as separately subscribed products.
Product overview
MicroTelecom offers MT-POS, a unified cloud-based retail management platform combining Point of Sale, Inventory Management, Help Desk, and Online Store capabilities. The core MT-POS product serves as the flagship cloud POS system with three platform tiers: Standard Edition for single-store small businesses, PRO/MAX for growing multi-store operations (up to 25 or unlimited stores), and Enterprise for large-scale deployments with omnichannel, ERP integration, and custom interfaces. Key sub-products and modules include: Mobile POS and Cloud POS for flexible device access, Self-Checkout Kiosk for customer self-service, Inventory Management (including advanced Serialized Inventory Tracking) for multi-store stock control, Catalog Management for product organization, Cash Management for register operations, Help Desk Portal (available in 10/15/20/25/30 agent tiers) for customer support ticketing, and Online Store (in 50/100/200/300 product tiers) for e-commerce. The Terminal Management Platform provides dedicated payment network operator capabilities for fleet-wide terminal visibility and lifecycle governance. All components are designed to integrate together within the MT-POS ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- MT-POS: Flagship cloud Point of Sale system offering retail POS, mobile POS, inventory management, catalog management, cash management, self-checkout, and help desk solutions for small businesses and enterprises.
- MicroTelecom Terminal Management Platform
Products and services
- MT-POS (MicroTelecom Point of Sale) Flagship enterprise-grade cloud-based Point of Sale system combining Retail POS, Mobile POS, Self-Checkout, Inventory Management, Catalog Management, Cash Management, and Real-Time Reporting. Supports over 30 industry sectors including telecom, fashion, electronics, and home decor, and runs on iOS, Android, Windows, and ChromeOS.
- Terminal Management Platform Enterprise payment terminal management platform providing operational visibility, lifecycle governance, and scalable operations for terminal fleets. Includes merchant provisioning, serialized terminal inventory tracking, firmware governance, automated reporting, and out-of-the-box APIs for programmatic management of merchants, locations, and terminals.
- Help Desk Portal Cloud-based help desk ticketing system that automates ticket creation, monitors agent availability, provides live chat assistance, and leverages a knowledge base for accurate ticket responses. Sold on per-agent subscription tiers for 10, 15, 20, 25, and 30 agents with a 14-day trial.
- MicroTelecom Online Store E-commerce platform that enables businesses to sell physical and digital goods as well as subscriptions through their own store subdomain on mtstore.net. Available in tiers supporting 50, 100, 200, and 300 products with catalog, inventory, and order sync to MT-POS.
Quantifiable outcome
- Reduced checkout waiting times through self-checkout and mobile POS
- +2 more outcomes
Companies that use MicroTelecom
Customer profileNamed customers5 records
Segments4 records
Ideal customer profiles3 records
MicroTelecom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature6 records
MicroTelecom partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- AmdocscoreMicroTelecom partnered with Amdocs to integrate MT-POS point-of-sale software with Amdocs CES 7.5 billing, CRM, and OSS platform. The integrated system was deployed for MetroPCS managing their dealer network across the country. Partnership has continued for over 15 years.
- QuickBookscoreMT-POS offers QuickBooks integration as an add-on feature, enabling seamless synchronization of sales and financial data between the POS system and QuickBooks accounting software, eliminating double data entry.
- Payment Gateway PartnerscoreIntegrated payment processing via partner gateways supporting multiple payment processors. Stores are directly integrated with the gateway supporting all common processors including credit/debit cards, mobile payments (Apple Pay, Google Pay), and other payment methods.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
MicroTelecom competitors and assessment
Company assessmentDirect peers
- Revel Systems: Cloud-native POS with iPad-based terminals, inventory, and multi-store features. Direct competitor to MT-POS in multi-location retail and restaurant-adjacent verticals.
- POS Nation: POS provider focused on retail and restaurant SMBs with bundled hardware, software subscriptions, and payment processing. Closely comparable in offering tiered subscription + hardware + payments for small retailers.
- Toast: Cloud POS platform focused on restaurants with hardware and payments. Direct peer in cloud POS economics even though MicroTelecom skews general/telecom retail; both share subscription + hardware + payments model.
- Lightspeed Commerce: Multi-location retail POS and payments platform serving SMB and enterprise retail with inventory management, e-commerce, and analytics. Closest direct cloud POS competitor with similar multi-store, multi-vertical SaaS model.
- Epos Now: Subscription-based cloud POS and payment solution for SMB retailers with inventory, e-commerce, and multi-store support. Comparable in SMB-targeting cloud POS pricing and bundled hardware offering.
Broad incumbents
- Shopify POS: Integrated POS extending the Shopify commerce platform to physical retail. Comparable in offering an all-in-one POS, inventory, and e-commerce stack with multi-store and serialized inventory features.
- Square (Block, Inc.): Mass-market POS ecosystem combining payment processing, hardware (Square Terminal, Register), and software. Broader incumbent with much larger SMB funnel; overlaps with MT-POS on cloud POS and multi-vertical retail.
- Clover Network (Fiserv): POS hardware and software platform owned by Fiserv, providing a wide portfolio of countertop, mobile, and kiosk terminals. Broad incumbent competing in hardware-driven multi-vertical POS via bank and processor channels.
Emerging players
- KORONA POS: Cloud-based POS for specialty retail, ticketing venues, and entertainment. Emerging peer with overlap on inventory, multi-store, and reporting features across niche retail verticals.
- TouchBistro: iPad-based POS for hospitality with a subscription + payments model. Comparable cloud POS subscription economics but skewed toward restaurants, providing an adjacent reference point for SMB cloud POS pricing.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
MicroTelecom social profiles
Digital presenceMicroTelecom compliance and trust
Trust signalCompliance3 records
MicroTelecom financial estimates
Financial estimateRevenue estimate
Valuation estimate
MicroTelecom leadership team
Management profileNumber of profiles
MicroTelecom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MicroTelecom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MicroTelecom
What does MicroTelecom do?
MicroTelecom develops and sells MT-POS, an enterprise-grade cloud-based Point of Sale system that combines traditional POS, mobile POS, cloud POS, and self-checkout capabilities with inventory management, catalog management, cash management, and real-time reporting. The platform supports over 30 industry sectors and runs on iOS, Android, Windows, and ChromeOS. The company also sells a Terminal Management Platform for payment terminal fleet operations, a Help Desk Portal for ticketing, and an Online Store e-commerce platform as separately subscribed products.
Is MicroTelecom a public or private company?
MicroTelecom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MicroTelecom founded?
MicroTelecom was founded in 2003. It employs 51 to 100 people.
Where is MicroTelecom based?
MicroTelecom is headquartered in Wilmington, United States, in the North America region.
How does MicroTelecom make money?
Five revenue lines are on record. POS Software Subscriptions are the primary driver. The others are help Desk Subscriptions, online Store Subscriptions, POS Hardware Sales and integrated Payment Processing.
Who are MicroTelecom's main competitors?
Direct peers on record are Revel Systems, POS Nation, Toast, Lightspeed Commerce and Epos Now. Broad incumbents are Shopify POS, Square (Block, Inc.) and Clover Network (Fiserv). Emerging players are KORONA POS and TouchBistro.
Does MicroTelecom have an API?
Yes. The Terminal Management Platform includes out-of-the-box APIs to programmatically manage merchants, locations, and terminals, enabling automated provisioning, lifecycle control, and operational reporting across large terminal fleets. APIs support: creating and managing enterprises, merchants, stores, and locations; adding, removing, reassigning, and retiring terminals; synchronizing device inventory states (in stock, in transit, deployed, retired); triggering operational actions from external systems without human intervention; and sending outbound updates to external systems (inventory movements and status changes via API or scheduled batch exports). Authenticated API access with scoped permissions aligned to tenant roles, supporting separation of duties across admin, support, and merchant operations. Developer documentation is at www.microtelecom.com/products/terminal-management.
What industry is MicroTelecom in?
MicroTelecom's product category is Retail Point of Sale Software. Its primary akta.pro industry code is FSAMADAC, POS Payment Software & Middleware (Terminal OS, Apps, Device Management), with a secondary code of FSAMADAA, POS Terminal Hardware (Countertop, Mobile, PIN Pads). Its SIC code is 7372.