MTM
MTM Insurance Associates is a privately held, independent insurance agency headquartered in North Andover, Massachusetts, distributing personal and commercial lines through 20+ carrier partnerships across New England for individuals, families, and small-to-mid-market businesses.
- Company typePrivate
- Founded2007
- HeadquartersAndover, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What MTM does
MTM Insurance Associates, LLC is a privately held independent insurance agency founded in 2007 and headquartered in North Andover, Massachusetts, with additional offices in Haverhill and a recently consolidated MTMBrainerd INC. operation. The agency distributes personal lines (auto, homeowners, condo, renters, motorcycle, RV, boat, umbrella, wedding/event) and commercial lines (general liability, property, workers compensation, commercial auto, cyber, professional liability, bonds, and industry-specific packages) on behalf of more than 20 carriers including Chubb, MAPFRE, Hanover, Liberty Mutual, Travelers, The Hartford, and Safety. Revenue is generated through carrier commissions on premiums written, with pricing determined at the carrier level and customized per risk; no proprietary underwriting platform is operated.
The company runs a consultative, sales-led distribution model combining physical offices, phone/email advisors, online quote forms, and a content blog. It holds IIABA Best Practices designation for 8+ consecutive years and the Hanover President's Club award. MTM is licensed across New England and neighboring states (MA, NH, ME, VT, CT, NJ, NY, RI) and serves both individual consumers and businesses ranging from sole proprietors to multi-million-dollar commercial accounts, with industry-specialized coverage for contractors, manufacturers, restaurants, medical offices, and habitational risks.
Ownership and leadership are concentrated among the three founders — Paul MacDonald (CPCU, CIC), Cindy Traverso (LIA), and Laurie Mancinelli (CIC, LIA) — together with second-generation family members in VP and managerial roles across Commercial and Personal Lines. The firm carries no external private equity or institutional backing, has no disclosed funding rounds, operates with no public API or proprietary technology stack beyond standard carrier-rating and agency-management systems, and shows no AI/ML capabilities in product, underwriting, or service delivery.
MTM firmographics
Firmographics- Name
- MTM
- Legal name
- MTM Insurance Associates, LLC
- Website
- https://mtminsure.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- MTM Insurance Associates is a privately held, independent insurance agency headquartered in North Andover, Massachusetts, distributing personal and commercial lines through 20+ carrier partnerships across New England for individuals, families, and small-to-mid-market businesses.
- Ownership category
- akta.pro rank
MTM industry classification
Industry- Product category
- Insurance Agency Services
- NAICS
- Insurance Agencies and Brokerages (524210)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Insurance Program Administration & MGA/MGU Services (FSAEADAK)
Keywords
Where MTM is headquartered
LocationHeadquarters
- HQ city
- Andover
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
MTM business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Insurance Commissions: MTM earns commissions from insurance carriers for policies placed on behalf of clients. As an independent agency representing multiple carriers, they receive commissions based on premiums written for personal and commercial insurance products.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Auto Insurance - quote-based pricing |
| Subscription | Monthly | Homeowners Insurance - quote-based pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
MTM product offering
Product offeringCore offering
MTM Insurance is a licensed, independent insurance agency that sells personal and commercial insurance products on behalf of multiple carriers (Andover Companies, Chubb, MAPFRE, Hanover, Travelers, Liberty Mutual, The Hartford, and others). The agency places policies for individuals, families, and businesses across New England, earning commissions from carriers while providing consultative guidance, claims assistance, loss control/risk management, certificates, and binders.
Product overview
MTM Insurance is a licensed, independent insurance agency offering a comprehensive portfolio of personal and commercial insurance products through a network of carrier partnerships. The company operates as a traditional insurance agency providing customized coverage solutions rather than a technology platform. Personal insurance products include auto, homeowners, condo, renters, investment property, motorcycle, recreational vehicle, umbrella, boat/watercraft, and wedding/event coverage. Business insurance encompasses property, liability, workers compensation, commercial auto, cyber, professional liability, bonds, and industry-specific solutions. The company also provides supporting services including loss control/risk management, claims filing assistance, insurance binders, certificates of insurance, and online quote requests. Their value proposition centers on representing multiple carriers to provide competitive pricing and product options, with local service across Massachusetts and New Hampshire locations.
Differentiator
Problem solved
Functional benefit
Products and services
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Investment Property Insurance
- Motorcycle Insurance
- Recreational Vehicle Insurance
- Umbrella Insurance
- Boat & Jet Ski Insurance
- Wedding & Special Event Insurance
- Business Insurance Products
- Industry-Specific Insurance
- Loss Control Services
Quantifiable outcome
- Over 100 years of combined insurance knowledge on the team
- +1 more outcomes
Companies that use MTM
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles3 records
MTM technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
MTM partnerships and signals
Strategic signalPartnerships
21 partnerships are on record, tiered core and minor.
- Andover CompaniescoreMTM represents Andover Companies for property and casualty insurance products. Andover Companies provides billing and claims services.
- Chubb InsurancecoreMTM represents Chubb for personal and commercial insurance products. Chubb is a major global provider of property and casualty insurance.
- MAPFRE Insurance / Commerce InsurancecoreMTM represents MAPFRE (Commerce Insurance) for auto and home insurance in Massachusetts and New Hampshire. Official Boston Red Sox sponsor.
- Concord Group InsurancecoreMTM represents Concord Group Insurance for personal and commercial insurance products in New England.
- Hanover Insurance GroupcoreMTM represents Hanover Insurance Group for personal and commercial insurance products. Hanover has recognized MTM with President's Club designation.
- The HartfordcoreMTM represents The Hartford for auto, home, and business insurance products.
- Liberty MutualcoreMTM represents Liberty Mutual for personal and commercial insurance products.
- TravelerscoreMTM represents Travelers for personal and commercial insurance products.
- Foremost InsuranceminorMTM represents Foremost Insurance for specialty insurance products including mobile home and landlord coverage.
- Hagerty InsuranceminorMTM represents Hagerty Insurance for classic car and collector vehicle coverage.
- Plymouth Rock AssuranceminorMTM represents Plymouth Rock for auto insurance in Massachusetts.
- Pure InsuranceminorMTM represents Pure Insurance for high-value home coverage.
- Openly InsuranceminorMTM represents Openly Insurance for alternative insurance options.
- Safety InsurancecoreMTM represents Safety Insurance for personal and commercial insurance products in Massachusetts and New Hampshire.
- Safeco InsuranceminorMTM represents Safeco Insurance (Liberty Mutual subsidiary) for personal insurance products.
- Quincy Mutual GroupminorMTM represents Quincy Mutual Group for property and casualty insurance products.
- Norfolk & Dedham GroupminorMTM represents Norfolk & Dedham Group for specialty insurance products.
- State Auto InsuranceminorMTM represents State Auto Insurance for personal and commercial insurance products.
- Grundy InsuranceminorMTM represents Grundy Insurance for specialty insurance including classic car and valuable items coverage.
- NLC Insurance CompaniesminorMTM represents NLC Insurance Companies for various insurance products.
- Mass Property Insurance (MPIUA)minorMTM represents Mass Property Insurance for property coverage in Massachusetts.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
MTM competitors and assessment
Company assessmentBroad incumbents
- Brown & Brown, Inc. Brown & Brown is a national insurance brokerage that grew via acquisition of independent agencies, comparable to MTM's product mix across personal and commercial lines. It represents the larger-scale incumbent whose aggregation strategy could acquire agencies like MTM.
- Hub International: Hub International is a large North American insurance brokerage with a multi-carrier agency model comparable to MTM. It operates across personal and commercial lines, with strong East Coast presence and similar risk management service offerings.
- Acrisure: Acrisure is a top global insurance brokerage built through aggressive roll-up of independent agencies. It competes with MTM for commercial accounts in New England and represents the PE-backed aggregator model that may eventually consolidate regional agencies like MTM.
- Arthur J. Gallagher & Co. Gallagher is one of the world's largest insurance brokerage and risk management firms, offering the same personal and commercial lines as MTM but at national/international scale. It is comparable as a competitor for larger commercial accounts and talent in the New England market.
- Marsh & McLennan Agencies: Marsh & McLennan Agencies is the middle-market arm of Marsh, offering the same personal and commercial lines as MTM through independent agency partners. Comparable for mid-market commercial accounts and as a potential acquirer of agencies like MTM.
Direct peers
- Burns & Wilcox: Burns & Wilcox is a specialty insurance brokerage distributing personal and commercial excess/specialty lines through independent producers. Comparable to MTM in the multi-carrier brokerage model and use of carrier relationships for niche/specialty coverage.
- The Hilb Group: The Hilb Group is a mid-market insurance brokerage operating across the U.S. with strong East Coast presence. Like MTM, it focuses on personal and commercial lines through carrier partnerships, with comparable service-driven agency model and acquisition-driven growth.
- Assurance (an Marsh McLennan company): Assurance is a top-50 U.S. insurance brokerage focused on commercial and personal lines for mid-market clients. It is comparable to MTM in product offering, customer segmentation (SMB and individuals), and risk advisory services.
- Cross Insurance: Cross Insurance is one of the largest independent insurance agencies in New England, headquartered in Maine with offices across the region. It is directly comparable to MTM as a multi-line independent agency offering personal and commercial insurance across the same geography, with similar carrier-representation model.
Regional players
- Frenkel & Company: Frenkel & Company is a large independent insurance broker with strong East Coast presence offering commercial and personal lines through carrier partnerships. Comparable to MTM in service model and product mix, with broader geographic reach outside New England.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
MTM social profiles
Digital presenceMTM financial estimates
Financial estimateRevenue estimate
Valuation estimate
MTM leadership team
Management profileNumber of profiles
Profiles12 records
MTM funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MTM M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MTM
What does MTM do?
MTM Insurance is a licensed, independent insurance agency that sells personal and commercial insurance products on behalf of multiple carriers (Andover Companies, Chubb, MAPFRE, Hanover, Travelers, Liberty Mutual, The Hartford, and others). The agency places policies for individuals, families, and businesses across New England, earning commissions from carriers while providing consultative guidance, claims assistance, loss control/risk management, certificates, and binders.
Is MTM a public or private company?
MTM is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MTM founded?
MTM was founded in 2007. It employs 101 to 250 people.
Where is MTM based?
MTM is headquartered in Andover, United States, in the North America region.
How does MTM make money?
One revenue line is on record: insurance Commissions.
Who are MTM's main competitors?
Broad incumbents on record are Brown & Brown, Inc., Hub International, Acrisure, Arthur J. Gallagher & Co. and Marsh & McLennan Agencies. Direct peers are Burns & Wilcox, The Hilb Group, Assurance (an Marsh McLennan company) and Cross Insurance. Frenkel & Company is listed as a regional player.
Does MTM have an API?
No public API is recorded for MTM.
What industry is MTM in?
MTM's product category is Insurance Agency Services. Its primary akta.pro industry code is FSAEADAK, Insurance Program Administration & MGA/MGU Services. Its NAICS code is 524210 and its SIC code is 6411.