APC Integrated

What APC Integrated does

APC Integrated, LLC is a privately held managed IT services provider founded in 2003 and headquartered in Quincy, Massachusetts, with additional offices in Boston, Massachusetts, and Sarasota, Florida. The firm delivers outsourced IT operations to approximately 150 small and mid-market customers supporting around 2,000 end users, with a stated 10-year average client retention, 99.8% customer satisfaction, and sub-one-hour response times from a team of 18 IT technicians. Service offerings are organized around six pillars: managed IT support and 24/7 helpdesk, VoIP and unified communications, networking and infrastructure, cloud services (private cloud, virtual desktops, backup/disaster recovery), cybersecurity (EDR, SIEM, SOC audits, dark web monitoring, vulnerability scanning, zero-trust), and IT consulting (vCIO, compliance, assessments, audits, vendor management, training, project management, web development).

The technical stack combines proactive 24/7 monitoring, layered security controls (managed firewalls, access controls, NVR, encryption, MDM, patch management, email protection claiming 99% spam blocking), integrations with Microsoft 365 (SharePoint, Teams), Google Workspace, Box, Dropbox, and VoIP platforms, plus emerging managed AI services spanning automation, predictive analytics, computer vision, anomaly detection, and generative AI for healthcare, legal, and manufacturing use cases. The company holds HIPAA Verified status from the Compliancy Group, anchoring its push into healthcare, accounting, legal, real estate, education, and nonprofit verticals.

The business model is a hybrid subscription plus professional-services construct: recurring managed IT, VoIP, cloud, and vCIO contracts billed monthly on a quote-based, per-user/per-environment basis, supplemented by project-based work (compliance assessments, audits, migrations, web development) and one-time engagements. Go-to-market is regional direct sales targeting organizations up to 500 employees, supported by content marketing (industry-specific landing pages, case studies, MSP buyer's guides) and a self-serve client portal — with no disclosed channel partner or reseller network.

Name

APC Integrated

Legal name

APC Integrated, LLC

Website

https://apcintegrated.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

APC Integrated is a Quincy, Massachusetts-based managed IT services provider delivering 24/7 helpdesk, cybersecurity, cloud, VoIP, and vCIO services to roughly 150 small and mid-market organizations across healthcare, accounting, legal, real estate, education, and nonprofit verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud services
• IT consulting
• VoIP communications

Headquarters

HQ city

Quincy

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Full-service managed IT services covering helpdesk support, network management, cybersecurity, cloud services, and backup/disaster recovery. Operates on a subscription/recurring revenue model with 24/7 live assistance.
2. VoIP Services: Voice over Internet Protocol phone services with features including call forwarding, voicemail, call recording, and unified communications.
3. vCIO Services: Virtual Chief Information Officer services providing strategic IT guidance, proactive planning, and IT team access without full-time executive cost.
4. Web Development: Custom web development services including domain registration, hosting, SSL certificates, DNS management, and ongoing maintenance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

APC Integrated is a managed IT services provider delivering comprehensive outsourced IT management for businesses up to 500 employees. Core offerings include 24/7 helpdesk support, proactive monitoring, cybersecurity, cloud services, VoIP/unified communications, vCIO strategic consulting, compliance services, and managed AI automation. Services are delivered on subscription-based recurring revenue models backed by US-based live technical support.

Product overview

APC Integrated is a managed IT services provider offering a comprehensive portfolio of technology solutions organized around six core service categories: VoIP and Unified Communications, Networking, IT Consulting, Managed IT Services, Cloud Services, and Cybersecurity Services. The company provides 11+ distinct product offerings including VoIP and unified communications systems, network infrastructure and security solutions, IT consulting services (vCIO, compliance, assessments, vendor management, audits, training, project management, web development, custom solutions), managed IT support and helpdesk, cloud services (private cloud, virtual desktops, virtualized apps, backup/disaster recovery), and cybersecurity (threat protection, endpoint detection/response, SOC audits, SIEM, vulnerability scanning). The company also offers AI-powered services including automation, innovation consulting, and AI-driven cybersecurity protection. APC serves businesses up to 500 employees across industries including healthcare, accounting, legal, real estate, education, and non-profits, with 24/7 live assistance, rapid response times, and support for 2,000 end users.

Differentiator

Problem solved

Functional benefit

Products and services

• VoIP and Unified Communications

Quantifiable outcome

• 99.8% customer satisfaction rating
• +4 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature5 records

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Kaseya: Large, PE-backed provider of MSP management software and managed security services. Overlaps with APC in cybersecurity and endpoint management but operates primarily as a technology and platform provider to other MSPs rather than a direct end-customer MSP.
• Rackspace Technology: Public, large-scale managed cloud and IT services provider covering cloud migration, managed hosting, and multi-cloud operations. Overlaps with APC's cloud and managed services offerings but serves a higher enterprise tier with substantially broader scale.
• CompuCom: Large managed IT services and workplace technology provider serving enterprise and mid-market clients. Comparable on managed services and end-user computing but at significantly greater scale and enterprise orientation than APC.
• ConnectWise: Major MSP software, automation, and cybersecurity platform provider. Indirect overlap with APC through the broader managed services ecosystem, but positioned upstream as a technology vendor rather than a competing end-customer MSP.

Direct peers

• Corsica Technologies: East Coast managed IT and cybersecurity provider serving SMB and mid-market clients. Comparable on managed services, cybersecurity, and compliance offerings, with similar customer size targets.
• Ntiva: Mid-Atlantic managed IT, cloud, and cybersecurity provider with similar vertical mix and recurring managed-services revenue model. Comparable on proactive monitoring, helpdesk, and vCIO-style strategic services.
• Dataprise: Mid-Atlantic and national managed IT services provider with comparable offerings across managed services, cybersecurity, and cloud. Highly comparable on customer profile (mid-market and SMB up to ~500 employees) and service portfolio depth.
• Thrive: PE-backed managed services provider offering managed IT, cybersecurity, and cloud services to mid-market clients. Direct competitor with broader geographic reach and a similar verticalized approach.
• CMIT Solutions: National managed IT services franchise network delivering managed IT, cybersecurity, and compliance to SMB and mid-market clients. Highly comparable in target customer, service scope, and multi-region delivery.

Emerging players

• eSentire: Managed detection and response (MDR) and cybersecurity specialist that overlaps with APC's SIEM, EDR, and SOC offerings. Comparable on the cybersecurity subset of APC's portfolio, with deeper specialization in threat detection.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/apc_integrated
• Facebookfacebook.com/apcintegrated
• LinkedInlinkedin.com/company/a-plus-computer-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about APC Integrated