APC Integrated
APC Integrated is a Quincy, Massachusetts-based managed IT services provider delivering 24/7 helpdesk, cybersecurity, cloud, VoIP, and vCIO services to roughly 150 small and mid-market organizations across healthcare, accounting, legal, real estate, education, and nonprofit verticals.
- Company typePrivate
- Founded2003
- HeadquartersQuincy, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What APC Integrated does
APC Integrated, LLC is a privately held managed IT services provider founded in 2003 and headquartered in Quincy, Massachusetts, with additional offices in Boston, Massachusetts, and Sarasota, Florida. The firm delivers outsourced IT operations to approximately 150 small and mid-market customers supporting around 2,000 end users, with a stated 10-year average client retention, 99.8% customer satisfaction, and sub-one-hour response times from a team of 18 IT technicians. Service offerings are organized around six pillars: managed IT support and 24/7 helpdesk, VoIP and unified communications, networking and infrastructure, cloud services (private cloud, virtual desktops, backup/disaster recovery), cybersecurity (EDR, SIEM, SOC audits, dark web monitoring, vulnerability scanning, zero-trust), and IT consulting (vCIO, compliance, assessments, audits, vendor management, training, project management, web development).
The technical stack combines proactive 24/7 monitoring, layered security controls (managed firewalls, access controls, NVR, encryption, MDM, patch management, email protection claiming 99% spam blocking), integrations with Microsoft 365 (SharePoint, Teams), Google Workspace, Box, Dropbox, and VoIP platforms, plus emerging managed AI services spanning automation, predictive analytics, computer vision, anomaly detection, and generative AI for healthcare, legal, and manufacturing use cases. The company holds HIPAA Verified status from the Compliancy Group, anchoring its push into healthcare, accounting, legal, real estate, education, and nonprofit verticals.
The business model is a hybrid subscription plus professional-services construct: recurring managed IT, VoIP, cloud, and vCIO contracts billed monthly on a quote-based, per-user/per-environment basis, supplemented by project-based work (compliance assessments, audits, migrations, web development) and one-time engagements. Go-to-market is regional direct sales targeting organizations up to 500 employees, supported by content marketing (industry-specific landing pages, case studies, MSP buyer's guides) and a self-serve client portal — with no disclosed channel partner or reseller network.
APC Integrated firmographics
Firmographics- Name
- APC Integrated
- Legal name
- APC Integrated, LLC
- Website
- https://apcintegrated.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- APC Integrated is a Quincy, Massachusetts-based managed IT services provider delivering 24/7 helpdesk, cybersecurity, cloud, VoIP, and vCIO services to roughly 150 small and mid-market organizations across healthcare, accounting, legal, real estate, education, and nonprofit verticals.
- Ownership category
- akta.pro rank
APC Integrated industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
Keywords
Where APC Integrated is headquartered
LocationHeadquarters
- HQ city
- Quincy
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
APC Integrated business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Full-service managed IT services covering helpdesk support, network management, cybersecurity, cloud services, and backup/disaster recovery. Operates on a subscription/recurring revenue model with 24/7 live assistance.
- VoIP Services: Voice over Internet Protocol phone services with features including call forwarding, voicemail, call recording, and unified communications.
- vCIO Services: Virtual Chief Information Officer services providing strategic IT guidance, proactive planning, and IT team access without full-time executive cost.
- Web Development: Custom web development services including domain registration, hosting, SSL certificates, DNS management, and ongoing maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Fully Managed IT Services - Comprehensive coverage including monitoring, support, cybersecurity, and cloud management. |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
APC Integrated product offering
Product offeringCore offering
APC Integrated is a managed IT services provider delivering comprehensive outsourced IT management for businesses up to 500 employees. Core offerings include 24/7 helpdesk support, proactive monitoring, cybersecurity, cloud services, VoIP/unified communications, vCIO strategic consulting, compliance services, and managed AI automation. Services are delivered on subscription-based recurring revenue models backed by US-based live technical support.
Product overview
APC Integrated is a managed IT services provider offering a comprehensive portfolio of technology solutions organized around six core service categories: VoIP and Unified Communications, Networking, IT Consulting, Managed IT Services, Cloud Services, and Cybersecurity Services. The company provides 11+ distinct product offerings including VoIP and unified communications systems, network infrastructure and security solutions, IT consulting services (vCIO, compliance, assessments, vendor management, audits, training, project management, web development, custom solutions), managed IT support and helpdesk, cloud services (private cloud, virtual desktops, virtualized apps, backup/disaster recovery), and cybersecurity (threat protection, endpoint detection/response, SOC audits, SIEM, vulnerability scanning). The company also offers AI-powered services including automation, innovation consulting, and AI-driven cybersecurity protection. APC serves businesses up to 500 employees across industries including healthcare, accounting, legal, real estate, education, and non-profits, with 24/7 live assistance, rapid response times, and support for 2,000 end users.
Differentiator
Problem solved
Functional benefit
Products and services
- VoIP and Unified Communications
Quantifiable outcome
- 99.8% customer satisfaction rating
- +4 more outcomes
Companies that use APC Integrated
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
APC Integrated technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature5 records
APC Integrated partnerships and signals
Strategic signalScale indicators8 records
Recent moves5 records
Expansion highlights5 records
APC Integrated competitors and assessment
Company assessmentBroad incumbents
- Kaseya: Large, PE-backed provider of MSP management software and managed security services. Overlaps with APC in cybersecurity and endpoint management but operates primarily as a technology and platform provider to other MSPs rather than a direct end-customer MSP.
- Rackspace Technology: Public, large-scale managed cloud and IT services provider covering cloud migration, managed hosting, and multi-cloud operations. Overlaps with APC's cloud and managed services offerings but serves a higher enterprise tier with substantially broader scale.
- CompuCom: Large managed IT services and workplace technology provider serving enterprise and mid-market clients. Comparable on managed services and end-user computing but at significantly greater scale and enterprise orientation than APC.
- ConnectWise: Major MSP software, automation, and cybersecurity platform provider. Indirect overlap with APC through the broader managed services ecosystem, but positioned upstream as a technology vendor rather than a competing end-customer MSP.
Direct peers
- Corsica Technologies: East Coast managed IT and cybersecurity provider serving SMB and mid-market clients. Comparable on managed services, cybersecurity, and compliance offerings, with similar customer size targets.
- Ntiva: Mid-Atlantic managed IT, cloud, and cybersecurity provider with similar vertical mix and recurring managed-services revenue model. Comparable on proactive monitoring, helpdesk, and vCIO-style strategic services.
- Dataprise: Mid-Atlantic and national managed IT services provider with comparable offerings across managed services, cybersecurity, and cloud. Highly comparable on customer profile (mid-market and SMB up to ~500 employees) and service portfolio depth.
- Thrive: PE-backed managed services provider offering managed IT, cybersecurity, and cloud services to mid-market clients. Direct competitor with broader geographic reach and a similar verticalized approach.
- CMIT Solutions: National managed IT services franchise network delivering managed IT, cybersecurity, and compliance to SMB and mid-market clients. Highly comparable in target customer, service scope, and multi-region delivery.
Emerging players
- eSentire: Managed detection and response (MDR) and cybersecurity specialist that overlaps with APC's SIEM, EDR, and SOC offerings. Comparable on the cybersecurity subset of APC's portfolio, with deeper specialization in threat detection.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
APC Integrated social profiles
Digital presenceAPC Integrated compliance and trust
Trust signalCompliance1 record
APC Integrated financial estimates
Financial estimateRevenue estimate
Valuation estimate
APC Integrated leadership team
Management profileNumber of profiles
Profiles1 record
APC Integrated funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
APC Integrated M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about APC Integrated
What does APC Integrated do?
APC Integrated is a managed IT services provider delivering comprehensive outsourced IT management for businesses up to 500 employees. Core offerings include 24/7 helpdesk support, proactive monitoring, cybersecurity, cloud services, VoIP/unified communications, vCIO strategic consulting, compliance services, and managed AI automation. Services are delivered on subscription-based recurring revenue models backed by US-based live technical support.
Is APC Integrated a public or private company?
APC Integrated is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was APC Integrated founded?
APC Integrated was founded in 2003. It employs 11 to 50 people.
Where is APC Integrated based?
APC Integrated is headquartered in Quincy, United States, in the North America region.
How does APC Integrated make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are voIP Services, vCIO Services and web Development.
Who are APC Integrated's main competitors?
Broad incumbents on record are Kaseya, Rackspace Technology, CompuCom and ConnectWise. Direct peers are Corsica Technologies, Ntiva, Dataprise, Thrive and CMIT Solutions. eSentire is listed as an emerging player.
Does APC Integrated have an API?
No public API is recorded for APC Integrated.
What industry is APC Integrated in?
APC Integrated's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services). Its NAICS code is 51821 and its SIC code is 7370.