Cited
Cited is an Australian workforce compliance platform that delivers credential monitoring, background screening, and identity verification for organisations in regulated industries such as mining, healthcare, aged care, construction, and manufacturing, combining a web dashboard with the OnCite mobile skills passport.
- Company typePublic
- Founded1998
- HeadquartersPerth, Australia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Cited does
Cited is a workforce compliance platform operated by Kinatico Ltd (ASX:KYP, formerly CVCheck), an Australian publicly listed company headquartered in Perth. The platform provides continuous credential monitoring, background screening, and identity verification for organisations in regulated industries including mining, energy, healthcare, aged care, construction, retail, manufacturing, and NDIS services. Its core offering combines a web-based compliance management dashboard with the OnCite mobile skills passport, enabling workers to self-manage credentials while employers maintain real-time visibility into compliance status across locations, projects, and roles.
The technology stack is cloud-based with API-first architecture, AWS-hosted Australian data centres using AES-256 encryption, and ISO 27001 certification. Key technical components include an Automatic Verification System connected via direct data feeds to issuing providers, authorised gateway access to the Australian Government Document Verification System (DVS) and the ACIC National Police Checking Service (NPCS), and integrations with HR platforms PageUp and LiveHire. The platform processes over 500,000 verification checks annually, built on 15+ years of operational history through its wholly owned subsidiary Bright People Technologies.
Cited monetises primarily through an all-inclusive monthly Monitored Compliance subscription that bundles platform features and credential verification under a flat fee, supplemented by per-check verification services for non-subscribers and transaction-based DVS gateway access. The go-to-market combines direct enterprise field sales with regional offices in Brisbane, Melbourne, Sydney, and Perth, product-led growth through the free OnCite worker app, and channel partnerships via embedded HR platform integrations.
Cited firmographics
Firmographics- Name
- Cited
- Legal name
- Kinatico Ltd
- Website
- https://cited.com.au
- Company type
- Public
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Cited is an Australian workforce compliance platform that delivers credential monitoring, background screening, and identity verification for organisations in regulated industries such as mining, healthcare, aged care, construction, and manufacturing, combining a web dashboard with the OnCite mobile skills passport.
- Ownership category
- akta.pro rank
Cited industry classification
Industry- Product category
- Workforce Compliance Software
- NAICS
- Investigation and Personal Background Check Services (561611)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Employee Verification & Background Check Coordination (BPAAAIAG)
- akta.pro secondary industries
- Continuous Monitoring & Post-Hire Screening (BPACALAJ), Employment Verification (Work History & References) (BPACALAB)
Keywords
Where Cited is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices8 records
Markets served
Cited business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Subscription - Monitored Compliance: All-inclusive monthly subscription covering platform features and worker credential verification under one simple fee. Includes document collection, verification services, and compliance monitoring for entire workforce.
- Verification Services: Individual credential checks and background screening services including national police checks, qualifications verification, licensing checks, and identity verification. Can be ordered manually or automatically for all credentials submitted via mobile device.
- DVS Gateway Services: Document Verification Service for bulk or integrated verification requests, with competitive pricing structure and online tracking of verification request progress.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-Inclusive Monitored Compliance Subscription |
| Unit Pricing | Pay-as-you-go | Individual Verification Checks |
| Freemium | Monthly | OnCite Mobile App - Free for Workers |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
Cited product offering
Product offeringCore offering
Cited is a workforce compliance platform that provides all-in-one compliance management for regulated industries, combining a centralised cloud platform with the OnCite mobile skills passport app. It delivers automated credential verification (including national police checks, qualifications, licences, and identity document verification via the Australian Government DVS), continuous monitoring with expiry alerts, and API integrations with HR systems for organisations in mining, healthcare, aged care, construction, manufacturing, retail, NDIS, and energy sectors across Australia.
Product overview
Cited offers a unified workforce compliance platform with multiple integrated products and modules. The core Cited Platform provides comprehensive compliance management spanning mobile and web applications, complemented by the OnCite mobile app for worker self-service credential management. Verification Services delivers background screening and information verification natively within the platform, while DVS Gateway Services provides authorised access to the Australian Government Document Verification System. Monitored Compliance adds continuous monitoring with automated alerts. The platform integrates with HR systems via PageUp and LiveHire, and includes the Kinatico ID digital identity verification feature. All components share a centralised database with real-time data, providing organisations with a single source of truth for workforce compliance across regulated industries including mining, healthcare, aged care, construction, retail, manufacturing, and NDIS.
Differentiator
Problem solved
Functional benefit
Brands
- OnCite: Mobile skills passport app by Cited, allowing workers to track and manage their credentials, receive expiry alerts, and share verified documents with employers through their mobile device. Available on Android and Apple iOS.
- DVS Gateway Services
- Monitored Compliance
- Verification Services
- Kinatico ID
Products and services
- Cited Platform An all-in-one cloud-based workforce compliance management platform spanning mobile and web applications, providing organisations in regulated industries with a total technology solution for managing workforce compliance, credential verification, and monitoring across every location, project, role and credential. Serves as a single source of truth with real-time compliance status visibility.
- OnCite App A free mobile skills passport application available on Android and iOS that enables workers to manage their own credentials, receive expiry alerts, and share documents with employers. Workers can update credentials in real-time and receive notifications about upcoming credential expirations through their preferred communication channel.
- DVS Gateway Services Authorised gateway service provider access to the Australian Government Document Verification System (DVS), providing real-time online verification of identification documents including driver licences, Australian passports, visas, Medicare cards, citizenship certificates, and other government-issued documents.
- Verification Services Comprehensive background screening and credential checking services including national police checks, qualifications verification, employment history checks, licensing checks, and industry certification checks. Provides streamlined connectivity to authoritative sources including government agencies and industry bodies.
- Monitored Compliance All-inclusive monitoring service with flat fee structure providing continuous compliance monitoring of workforce credentials. Automatically verifies worker documentation via direct data feeds, provides real-time compliance status dashboards, and sends automatic alerts when credentials are expiring or require renewal.
- Kinatico ID Digital identity verification process enabling express identity verification using the Kinatico ID path for ordering Nationally Coordinated Criminal History Checks. Partners with Scantek Solutions to verify identity through document imaging, biometric capture, and validation against the government ID Match Service.
Quantifiable outcome
- 1-2 day turnaround for approximately 80% of national police check cases
- +2 more outcomes
Companies that use Cited
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles5 records
Cited technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability2 records
Feature7 records
Cited partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Chamber of Commerce and Industry Western Australia (CCIWA)minorCollaboration bringing together Cited's online background checking and compliance software with CCIWA's business advocacy, advisory and professional services. Partnership provides compliance and risk mitigation support for WA businesses.
- PageUpcorePageUp customers can access Cited's background screening and verification products directly through the PageUp portal without double-handling candidate data. This integration embeds workforce compliance into PageUp's talent management workflow.
- LiveHirecoreLiveHire integration enables order and processing of screening and compliance credentials from within the LiveHire recruitment platform. Deep integration streamlines hiring and compliance processes.
- Scantek Solutions Pty Ltd (ABN 26 158 339 514)coreDigital identity partner for Kinatico ID Express ID verification process, providing document imaging, biometric capture, and identity verification technology.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Cited competitors and assessment
Company assessmentDirect peers
- Xref: Xref is an Australia-listed (ASX:XF1) reference and background screening platform serving SMB and enterprise customers with cloud-based checks. It is the most directly comparable local peer to Cited, with overlapping customer segments and a similar SaaS delivery model.
- Checkr: Checkr is a US-based API-first background check platform serving enterprise and gig-economy employers. While geographically distant, it is a direct functional analogue in product model, automation, and developer-led integration strategy.
- A-Check Global: A-Check Global is an international background screening company with APAC presence. Comparable to Cited in workforce verification services for multinational employers operating in regulated environments.
Broad incumbents
- HireRight: HireRight is a global background screening incumbent serving multinational employers with broad verification services. It competes for the same enterprise RFPs as Cited but operates a much wider geographic and service footprint.
- Sterling: Sterling is a large North American background screening provider with global delivery and identity services. Comparable to Cited as an enterprise compliance vendor, but with substantially broader service portfolio and scale.
- First Advantage: First Advantage is a global background screening, identity, and verification provider with operations across multiple continents. Overlaps with Cited in workforce verification offerings and targets similarly regulated enterprise customers.
- Equifax Workforce Solutions: Equifax Workforce Solutions is a division of Equifax offering employment verification, income checks, and compliance services. Competes with Cited for enterprise verification workflows and has deeper data and capital resources.
- Accurate Background: Accurate Background is a US-based background screening provider offering employment, criminal, and credential checks through an enterprise SaaS platform. Direct functional analogue to Cited's verification and compliance platform for large employers.
Emerging players
- Veremark: Veremark is a UK-based digital background screening challenger focused on continuous, candidate-led verification. Comparable to Cited's OnCite approach of giving candidates control of their credentials, but with a different geographic focus.
Regional players
- RefCheck: RefCheck is an Australian reference-checking and pre-employment screening provider. Similar offering to Cited's verification services for Australian employers, though smaller in scale and platform breadth.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Cited social profiles
Digital presenceCited compliance and trust
Trust signalCompliance1 record
Cited financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cited leadership team
Management profileNumber of profiles
Cited subsidiaries and ownership
Company hierarchySubsidiaries1 record
Cited funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cited M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cited
What does Cited do?
Cited is a workforce compliance platform that provides all-in-one compliance management for regulated industries, combining a centralised cloud platform with the OnCite mobile skills passport app. It delivers automated credential verification (including national police checks, qualifications, licences, and identity document verification via the Australian Government DVS), continuous monitoring with expiry alerts, and API integrations with HR systems for organisations in mining, healthcare, aged care, construction, manufacturing, retail, NDIS, and energy sectors across Australia.
Is Cited a public or private company?
Cited is a public company. It is classified as public and is currently operating.
When was Cited founded?
Cited was founded in 1998. It employs 51 to 100 people.
Where is Cited based?
Cited is headquartered in Perth, Australia, in the Oceania region.
How does Cited make money?
Three revenue lines are on record. Subscription - Monitored Compliance is the primary driver. The others are verification Services and DVS Gateway Services.
Who are Cited's main competitors?
Direct peers on record are Xref, Checkr and A-Check Global. Broad incumbents are HireRight, Sterling, First Advantage, Equifax Workforce Solutions and Accurate Background. Veremark is listed as an emerging player. RefCheck is listed as a regional player.
Does Cited have an API?
Yes. Cited provides a rich API (programming interface) that allows customers to connect to any of their existing systems. The API enables organisations to integrate Cited's compliance management, background screening, and verification capabilities with their existing management systems. Through the API, organisations can connect to Cited's DVS service for bulk verification requests, integrate workforce compliance workflows with other business systems, share data and avoid manual data handling. The API supports real-time connectivity and enables seamless integration with HR platforms, enterprise systems, and custom applications.
What industry is Cited in?
Cited's product category is Workforce Compliance Software. Its primary akta.pro industry code is BPAAAIAG, Employee Verification & Background Check Coordination, with a secondary code of BPACALAJ, Continuous Monitoring & Post-Hire Screening. Its NAICS code is 561611 and its SIC code is 7361.