Mi-Fiber
Mi-Fiber is a fiber-to-the-home internet service provider serving residential and business customers across the Des Moines, Iowa metropolitan area. Founded in 2017 as a subsidiary of GRM Networks, it offers symmetrical broadband, voice, and managed WiFi services.
- Company typePrivate
- Founded2017
- HeadquartersUrbandale, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Mi-Fiber does
Mi-Fiber, LLC is a fiber-to-the-home (FTTH) internet service provider serving residential and business customers across the Des Moines metropolitan area in Iowa. Founded in 2017 as a subsidiary of GRM Networks (a telecom operator with over 70 years of operating history) and affiliated with SCC Networks, Mi-Fiber operates as a privately held LLC headquartered in Urbandale, Iowa. The company delivers connectivity via a 100% fiber optic network with dedicated lines to each premises, enabling symmetrical upload and download speeds, and serves communities including Waukee, Bondurant, Polk City, and parts of Altoona, Ankeny, Clive, Grimes, Pleasant Hill, Urbandale, and West Des Moines.
Mi-Fiber firmographics
Firmographics- Name
- Mi-Fiber
- Legal name
- Mi-Fiber, LLC
- Website
- https://mi-fiber.net
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mi-Fiber is a fiber-to-the-home internet service provider serving residential and business customers across the Des Moines, Iowa metropolitan area. Founded in 2017 as a subsidiary of GRM Networks, it offers symmetrical broadband, voice, and managed WiFi services.
- Ownership category
- akta.pro rank
Mi-Fiber industry classification
Industry- Product category
- Broadband Internet Services
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers (HDAIABAC)
- akta.pro secondary industries
- Fiber-to-the-Home (FTTH) Operators (HDAIACAB), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)
Keywords
Where Mi-Fiber is headquartered
LocationHeadquarters
- HQ city
- Urbandale
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Mi-Fiber business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Residential Internet Service: Monthly subscription-based internet service with multiple speed tiers ranging from 100 Mbps to 1 Gig. Equipment fee of $9.95/month required. Standard installation fee of $250 waived with 12-month contract.
- Business Internet Service: Monthly subscription-based internet service for businesses with dedicated and secure networks. Requires 12-month contract with early termination fees. Multiple speed tiers available.
- Voice Services: Aureon Connect Voice Service at $20/month for residential, with additional fax services at $25/month. Long distance charged at $0.06/minute. Installation fee and equipment charges apply.
- Smart WiFi Add-on: Optional $15/month add-on to residential internet packages, including Plume Home app, professional installation, and whole-home WiFi coverage with enhanced security and parental controls.
- Equipment Fee: $9.95/month equipment fee required for all customers to cover router and ONT (Optical Network Terminal) equipment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Mi-Fiber 1 Gig Residential - Up to 1,000 Mbps |
| Subscription | Monthly | Mi-Fiber 500 Residential - Up to 500 Mbps |
| Subscription | Monthly | Mi-Fiber 200 Residential - Up to 200 Mbps |
| Subscription | Monthly | Mi-Fiber 100 Residential - Up to 100 Mbps |
| Subscription | Monthly | Mi-Fiber 1 Gig Business - Highest tier business internet |
| Subscription | Monthly | Mi-Fiber 500 Business |
| Subscription | Monthly | Mi-Fiber 200 Business |
| Subscription | Monthly | Mi-Fiber 100 Business |
| Subscription | Monthly | Aureon Connect Voice Service |
| Subscription | Monthly | Aureon Connect Fax Service |
| Subscription | Monthly | Aureon Connect Fax to Email Service |
| Subscription | Monthly | Smart WiFi Add-on |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Mi-Fiber product offering
Product offeringCore offering
Mi-Fiber provides fiber optic broadband internet services to residential and business customers in the Des Moines metro area, delivered over a dedicated fiber network as a subsidiary of GRM Networks. Offerings include multi-speed internet tiers (100 Mbps to 1 Gig), Aureon Connect voice and fax services, and Smart WiFi powered by Plume Home mesh technology.
Product overview
Mi-Fiber is a fiber optic internet service provider offering residential and business broadband solutions. The core product portfolio centers on fiber-to-the-premises (FTTP) internet service with four residential tiers (100, 200, 500, and 1 Gig) and four business tiers providing symmetrical upload/download speeds up to 1 Gbps with no data caps. Voice services are delivered through the Aureon Connect VOIP platform, offering residential voice, fax, and fax-to-email services alongside business voice solutions. Smart WiFi, powered by Plume Home, extends the core internet product with adaptive mesh coverage, parental controls, and network security features available as a monthly add-on. Supporting services include eBill online payment, a mobile app for account management, and a Price For Life guarantee on residential internet rates.
Differentiator
Problem solved
Functional benefit
Brands
- Aureon Connect Voice Service: VOIP-based voice service leveraging Mi-Fiber's broadband connection for residential and business customers, offering features like voicemail, call forwarding, and conferencing.
Products and services
- Residential Fiber Internet High-speed fiber optic internet service delivered to residential subscribers in the Des Moines metro area, available in multiple speed tiers (100, 200, 500, and 1 Gig) with a Price For Life flat-rate guarantee.
- Business Fiber Internet Fiber optic internet service for business customers in the Des Moines metro area, offered in multiple speed tiers (100, 200, 500, and 1 Gig) to support business-grade connectivity needs.
- Aureon Connect Voice Service (Residential) Residential home phone service delivered via the Aureon Connect platform, marketed to Mi-Fiber residential internet subscribers.
- Aureon Connect Business Voice Service Business-grade voice/telephony service delivered via Aureon Connect, available to Mi-Fiber business internet customers.
- Aureon Connect Fax Service Traditional fax service delivered via the Aureon Connect platform, available to Mi-Fiber customers.
- Aureon Connect Fax to Email Service Fax service that delivers incoming faxes to a designated email address, offered via Aureon Connect to Mi-Fiber customers.
- Smart WiFi with Plume Home Whole-home adaptive mesh WiFi service powered by Plume Home, offered as an add-on to Mi-Fiber internet subscribers for $12.95/month.
Quantifiable outcome
- 905 Mbps typical download speed with 1 Gig plan
- +3 more outcomes
Companies that use Mi-Fiber
Customer profileSegments2 records
Ideal customer profiles2 records
Mi-Fiber technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature4 records
Mi-Fiber partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, minor and flagship.
- Plume HomecorePlume Home provides the technology platform for Mi-Fiber's Smart WiFi service, including AI-driven network optimization, whole-home coverage, parental controls, bandwidth prioritization, and enhanced security features. Plume's technology is embedded within Mi-Fiber's Smart WiFi add-on offering.
- Aureon ConnectcoreAureon Connect provides voice over IP services for Mi-Fiber's residential and business phone solutions, including HD voice service, voicemail, call forwarding, caller ID, and HIPAA-compliant fax services delivered over the fiber broadband connection.
- Fiber HomesminorFiber Homes partnership helps real estate agents connect homebuyers to Mi-Fiber's service availability. Real estate professionals can create free accounts to search addresses for internet availability, access promotional materials for listings, and receive exclusive promos for buyers.
- GRM NetworksflagshipGRM Networks is Mi-Fiber's parent company with over 70 years of telecommunications experience serving southern Iowa and northern Missouri. GRM Networks recognized the need for a focused service provider in the Des Moines metro area and created Mi-Fiber as a subsidiary to bring fiber optic broadband to that market.
- SCC NetworkscoreAffiliated company under the GRM Networks umbrella. Mi-Fiber shares information with SCC Networks as allowed by law for billing, network maintenance, and customer support purposes.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Mi-Fiber competitors and assessment
Company assessmentDirect peers
- Metronet: Metronet is a pure-play fiber-to-the-home ISP operating across the Midwest US (Indiana, Iowa, Illinois, Kentucky, Minnesota, Missouri). It offers symmetrical gigabit speeds with a comparable FTTH architecture, multi-tier residential pricing, and voice add-ons—making it the closest business-model analog to Mi-Fiber.
- Ziply Fiber: Ziply Fiber is a regional fiber ISP serving the Pacific Northwest with symmetrical gigabit tiers, no data caps, and a similar local-customer-service positioning. Its FTTH buildout strategy and tiered residential/business pricing closely mirror Mi-Fiber's playbook.
- TDS Telecom: TDS Telecom operates fiber-to-the-home networks across multiple US states including Iowa, offering symmetrical gigabit residential and business tiers. Its rural and suburban fiber expansion strategy and tiered product structure are highly comparable to Mi-Fiber.
- Midco: Midco is a regional cable and fiber provider serving the Upper Midwest with symmetrical gigabit offerings in upgraded markets. Its hybrid coax/fiber footprint and small-to-mid-market focus make it a comparable regional broadband peer.
- Consolidated Communications: Consolidated Communications (now Searchlight Capital-owned) operates FTTH networks across rural and suburban markets with residential and business fiber tiers. Its regional telco heritage and ongoing fiber-overbuild strategy parallel Mi-Fiber's GRM Networks lineage.
Broad incumbents
- Mediacom: Mediacom is the dominant cable broadband incumbent in the Des Moines metro and a direct competitor on Mi-Fiber's home turf. While cable-based (not fiber), it competes head-to-head on speed tiers, pricing, and bundled services.
- Lumen Technologies (CenturyLink): CenturyLink (now Lumen Technologies) provides DSL and fiber broadband across Iowa, including parts of the Des Moines metro. As a major incumbent telco with overlapping broadband and voice offerings, it competes with Mi-Fiber in the same service area.
- Comcast Xfinity: Comcast Xfinity is the largest US cable ISP and competes in many Midwest metros with multi-gig cable tiers and bundled Xfinity Mobile/Voice services. It represents the broad-incumbent competitor Mi-Fiber explicitly targets with its 'local alternative' positioning.
Emerging players
- Google Fiber: Google Fiber is expanding FTTH service to new metros across the Midwest. If it enters Des Moines, it would represent the highest-impact direct FTTH competitor to Mi-Fiber given its symmetrical gigabit pricing and brand.
- Starlink: Starlink is SpaceX's satellite broadband service targeting suburban and rural households with rapidly improving speeds. It is a meaningful adjacent competitor for customers outside Mi-Fiber's fiber footprint and for price-sensitive households weighing installation costs.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights1 record
Customer concentration
Mi-Fiber social profiles
Digital presenceMi-Fiber financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mi-Fiber leadership team
Management profileNumber of profiles
Profiles1 record
Mi-Fiber funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mi-Fiber M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mi-Fiber
What does Mi-Fiber do?
Mi-Fiber provides fiber optic broadband internet services to residential and business customers in the Des Moines metro area, delivered over a dedicated fiber network as a subsidiary of GRM Networks. Offerings include multi-speed internet tiers (100 Mbps to 1 Gig), Aureon Connect voice and fax services, and Smart WiFi powered by Plume Home mesh technology.
Is Mi-Fiber a public or private company?
Mi-Fiber is a private company. It is classified as corporate owned and is currently operating.
When was Mi-Fiber founded?
Mi-Fiber was founded in 2017. It employs 11 to 50 people.
Where is Mi-Fiber based?
Mi-Fiber is headquartered in Urbandale, United States, in the North America region.
How does Mi-Fiber make money?
Five revenue lines are on record. Residential Internet Service is the primary driver. The others are business Internet Service, voice Services, smart WiFi Add-on and equipment Fee.
Who are Mi-Fiber's main competitors?
Direct peers on record are Metronet, Ziply Fiber, TDS Telecom, Midco and Consolidated Communications. Broad incumbents are Mediacom, Lumen Technologies (CenturyLink) and Comcast Xfinity. Emerging players are Google Fiber and Starlink.
Does Mi-Fiber have an API?
No public API is recorded for Mi-Fiber.
What industry is Mi-Fiber in?
Mi-Fiber's product category is Broadband Internet Services. Its primary akta.pro industry code is HDAIABAC, Fiber-to-the-Premises (FTTP/FTTH) Broadband Providers, with a secondary code of HDAIACAB, Fiber-to-the-Home (FTTH) Operators. Its NAICS code is 51711 and its SIC code is 4899.