Fairwinds Center

What Fairwinds Center does

Fairwinds Center (legally Family & Children's Service of Nantucket County) is a 501(c)(3) nonprofit behavioral health organization founded in 1962 and headquartered at 20 Vesper Lane, L-1 Gouin Village, Nantucket, MA 02554. It is the only non-profit licensed Mental Health Clinic on Nantucket Island, operating with 11-50 employees and providing confidential mental health and addiction services to adults, youth, and families across the island. Its service portfolio spans eight integrated lines: Therapy & Counseling Programs (individual, couples, family, and in-home therapy), Addiction Treatment and Recovery (including Peer Recovery Coaching and Medication-Assisted Therapy), Comprehensive Medication Management (psychiatry and developmental pediatrics), the free same-day Urgent Behavioral Healthcare Clinic (UBHC) via Zoom, Psychological and Developmental Assessment and Testing, the Community Behavioral Health Initiative (CBHI) for youth delivered in-home by master's-level clinicians and paraprofessionals, Court-Mandated Services (Massachusetts Impaired Driving Class, Second Offender Aftercare, MOMO anger management), and 24/7 Emergency/Crisis Response via a dedicated hotline. Its technical platform is a conventional behavioral health services software stack supporting patient management and clinical operations; there is no proprietary AI/ML technology disclosed.

The business model is a hybrid professional-services nonprofit revenue stack. Operating revenue is generated from insurance-billed clinical services, a sliding fee scale for uninsured and underinsured clients, self-pay court-mandated programs (which insurance does not cover), donations, and fundraising events (Dragonfly alone has contributed $1.3 million to island mental health organizations). A retail thrift store, The Seconds Shop, supplements revenue with all proceeds benefiting Fairwinds. Distribution is direct-to-consumer across Nantucket via in-office appointments, Zoom-based same-day UBHC, in-home CBHI visits, and 24/7 mobile crisis response, with inbound referrals from Nantucket Cottage Hospital and island primary care physicians under a reciprocal relationship where Fairwinds discharges stable medication-management clients back to PCPs and receives new psychiatric referrals in return. Court-mandated services are delivered via a partnership with Massachusetts courts. The marketing and awareness layer relies on community events (Dragonfly, Blooming Bids, Muse Summer Series), educational blog content, organic social media (Twitter, Facebook, Instagram, YouTube), and earned media. Funders include the Community Foundation of Nantucket, Community Health Initiative (CHI), and individual donors; notable board members include Dr. David H. Barlow, originator of the Unified Protocol from Boston University's Center for Anxiety and Related Disorders.

Name

Fairwinds Center

Legal name

Family & Children's Service of Nantucket County

Website

https://fairwindscenter.org

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

11–50 employees

Short description

Fairwinds Center is the only non-profit licensed Mental Health Clinic on Nantucket Island, providing therapy, addiction recovery, psychiatry, youth services, crisis response, and court-mandated programs to island residents regardless of ability to pay, funded via insurance, sliding fees, and donations.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Outpatient Mental Health & Counseling Clinics (HLAFABAC), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Behavioral health services
• Mental health treatment
• Addiction recovery
• Psychiatric medication management
• Outpatient therapy counseling

Headquarters

HQ city

Nantucket

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance-billed clinical services: Fairwinds generates revenue through professional behavioral health services billed to insurance providers, including outpatient therapy, psychiatric services, medication management, and court-mandated programs.
2. Sliding fee scale payments: Sliding fee scale for clients who are uninsured or whose insurance does not cover services, ensuring access regardless of ability to pay.
3. Court-mandated service fees: Court-mandated services including DUI classes, Second Offender Aftercare, and anger management classes are self-pay since insurance does not cover these services.
4. Donations and fundraising: Community donations and fundraising events including Dragonfly ($1.3M raised to date), Blooming Bids, and direct contributions support services for clients who cannot afford care.
5. Thrift store (The Seconds Shop): The Seconds Shop thrift store generates revenue from clothing and goods sales, with all proceeds benefiting Fairwinds' mental health services.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels8 records

Core offering

Fairwinds Center is the only non-profit licensed Mental Health Clinic on Nantucket Island, delivering outpatient behavioral health and addiction recovery services to adults, youth, and families. Core offerings include individual, couples and family therapy, psychiatric medication management, substance misuse treatment with peer recovery coaching, in-home youth services, psychological assessment, court-mandated programs, and a free same-day Urgent Behavioral Healthcare Clinic.

Product overview

Fairwinds Center is the only non-profit licensed Mental Health Clinic on Nantucket Island, providing a comprehensive suite of behavioral health services through eight integrated core service offerings. The organization operates a unified service model centered on outpatient mental health and addiction treatment, combining Therapy & Counseling Programs (including individual, couples, and family therapy), Addiction Treatment and Recovery (with Peer Recovery Coaching and MAT support), and Comprehensive Medication Management. Additional services include an Urgent Behavioral Healthcare Clinic for same-day crisis appointments, Psychological and Developmental Assessment and Testing, Children Behavioral Health Initiatives (CBHI) for youth services, Court Mandated Services for court-ordered treatment, and Emergency/Crisis Services. All services are provided regardless of ability to pay, supported by sliding fee scales and donor contributions.

Differentiator

Problem solved

Functional benefit

Brands

• Seconds Shop: A thrift store operated by Fairwinds that sells gently-used clothing, designer apparel, shoes, art, and housewares. All proceeds and donations benefit Fairwinds – Nantucket's Behavioral Health Center.

Products and services

• Therapy & Counseling Programs Confidential individual psychotherapy, couples and family therapy, medication management, in-home counseling, and the Community Support Program (CSP) for adults with mental health or substance use diagnoses, serving adults on Nantucket Island.
• Addiction Treatment and Recovery Outpatient substance misuse treatment including Peer Recovery Coaching with mentors, outpatient therapy, and Medication-Assisted Therapy (MAT) support for individuals recovering from alcohol and substance dependence on Nantucket Island.
• Comprehensive Medication Management Psychiatric medication prescribing and management for children, adolescents, adults, and seniors delivered by a triple board-certified staff psychiatrist, a psychiatric nurse practitioner, and a behavioral pediatrician.
• Urgent Behavioral Healthcare Clinic (UBHC) Free same-day remote appointments offered at 5:00 PM every weekday via Zoom for individuals needing urgent behavioral health support, crisis intervention, anxiety, sobriety concerns, or resource connection on Nantucket Island.
• Psychological and Developmental Assessment and Testing Comprehensive psychological, diagnostic, psycho-educational, and neuro-physical testing and assessments for children and adults covering ADHD, learning disabilities, and cognitive issues, delivered by qualified testing specialists.
• Children Behavioral Health Initiatives (CBHI) In-home and community-based therapy and therapeutic mentoring for youth, delivered by master's level clinicians and paraprofessionals under a family-centered, strength-based therapeutic model in collaboration with families.
• Court Mandated Services Court-mandated treatment programs including Massachusetts Impaired Driving Class (MID), Second Offender Aftercare (SOA), Men Overcoming Anger and Moving On (MOMO) anger management, and court-mandated mental health assessments, delivered in partnership with Massachusetts courts.
• Emergency Services 24/7/365 mental health crisis response via the dedicated hotline (508) 221-3315, providing mental health assessment, evaluation, treatment planning, stabilization support, and grief counseling to anyone in the Nantucket community.

Quantifiable outcome

• Dragonfly fundraiser has donated $1.3 million to mental health organizations on Nantucket since its founding
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Muse Summer Series / Nantucket Music FoundationminorGTM or Marketing Partner · 23 June 2026The Muse Summer Series music festival on Nantucket, operated through the nonprofit Nantucket Music Foundation, provides funding to Fairwinds as a percentage of all underwriting to support island mental health services. Organizer Hayden Arnot raises funds from wealthy island residents and sponsors, with Mike O'Reilly's venue hosting world-famous bands.
• Dr. David H. Barlow / Center for Anxiety and Related Disorders at Boston UniversityminorStrategic or Co-development Partner · 5 April 2022Dr. David H. Barlow, Fairwinds board member and originator of the Unified Protocol, delivers training workshops along with colleagues from Boston University's Center for Anxiety and Related Disorders, providing evidence-based mental health training to Nantucket clinicians.
• Renfrew CenterminorStrategic or Co-development Partner · 5 April 2022Renfrew Center, one of the leading national organizations in eating disorders treatment, provides a two-day training at Fairwinds' behavioral health training institute on new approaches to eating disorders.
• Kate Kling / Dragonfly FundraisercoreGTM or Marketing Partner · 1 January 2021Dragonfly annual fundraiser, founded by Kate Kling after losing her sister to suicide, has donated $1.3 million to mental health organizations on Nantucket. Dragonfly serves as a major fundraising channel for Fairwinds, raising awareness and funds for island mental health services.
• Nantucket Cottage HospitalcoreStrategic or Co-development Partner · 1 January 2017Fairwinds maintains a reciprocal clinical partnership with Nantucket Cottage Hospital for patient care coordination. Fairwinds releases stable medication management clients to PCPs for psychopharmacology maintenance, while receiving referrals from primary care physicians for Fairwinds' psychiatric services. This increases overall access to psychiatric care on the island.
• Primary Care Physicians (PCPs) on NantucketcoreStrategic or Co-development PartnerReciprocal relationship where Fairwinds releases stable clients to PCPs for psychopharmacology maintenance. As Fairwinds discharges clients to PCPs, their ability to receive new referrals increases, expanding psychiatric care access island-wide.
• Schools, non-profits, businesses, and healthcare facilitiesminorStrategic or Co-development PartnerFairwinds builds supportive relationships through collaborative programs with schools, non-profits, businesses, and other healthcare facilities that support their mission. Partnership options are available for organizations sharing the vision for a healthy Island community.
• Massachusetts courtscoreStrategic or Co-development PartnerFairwinds has partnered with Massachusetts courts to provide alcohol and drug treatment, rehabilitation, and training as well as mental health assessments that the state can mandate, including DUI classes and anger management programs.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Charlie Health: Virtual mental health and substance use treatment provider offering intensive outpatient programming to adolescents and adults. Represents the emerging telehealth model that could eventually compete for Nantucket-based clients in higher-acuity care.
• Brightside Health: Telehealth mental health platform providing online therapy and psychiatry across all 50 states. Competes for the same patient population Fairwinds serves but with greater convenience and broader insurance coverage.

Direct peers

• Behavioral Health Network: Massachusetts-based nonprofit community mental health and addiction services provider delivering outpatient therapy, psychiatry, and crisis services. Operates a comparable safety-net community behavioral health model with insurance billing, sliding fee scales, and grant-funded programming.
• Aspire Health Alliance: Massachusetts nonprofit community behavioral health provider delivering outpatient mental health, substance use, and developmental disability services. Similar safety-net nonprofit profile with sliding fee and insurance-billed services.
• North Suffolk Mental Health Association: Massachusetts community mental health nonprofit offering outpatient therapy, psychiatry, addiction treatment, and 24/7 emergency services. Closely parallels Fairwinds' comprehensive outpatient behavioral health clinic structure.
• Riverside Community Care: Massachusetts nonprofit providing outpatient mental health, substance use, and developmental services across multiple locations. Closely comparable multi-service nonprofit behavioral health model with integrated clinical, crisis, and community-based programming.
• Eliot Community Human Services: Massachusetts-based nonprofit offering mental health, addiction recovery, and developmental services with outpatient clinics, community-based programs, and peer support. Mirrors Fairwinds' combination of therapy, addiction services, and community-facing delivery.
• Vinfen: Massachusetts nonprofit providing community-based behavioral health, addiction, and recovery support services. Comparable operating model focused on underserved populations with mixed insurance, grant, and contracted revenue.

Broad incumbents

• Rogers Behavioral Health: National nonprofit behavioral health system operating specialty mental health and addiction treatment programs across multiple states. Broader incumbent offering overlapping outpatient and residential services with significantly greater scale than Fairwinds.
• Hazelden Betty Ford Foundation: National nonprofit addiction treatment provider offering outpatient, residential, and recovery services with integrated mental health programming. Comparable addiction-focused service line, but at national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/fairwindscenter
• YouTubeyoutube.com/channel/UCBIRsEqa6QAONPXD5CCLtIg
• Facebookfacebook.com/FairwindsCenter
• Instagraminstagram.com/fairwindsnantucket
• LinkedInlinkedin.com/company/fairwinds-nantucket

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fairwinds Center