TravelWorks
TravelWorks is a Montreal-based vertical SaaS provider offering cloud-based travel agency management software — including back-office accounting, CRM, booking integration with major GDS systems, and tour operator modules — serving 1,000+ travel agencies and 6,000+ users across North America and Australia.
- Company typePrivate
- Founded1988
- HeadquartersMontréal, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TravelWorks does
TravelWorks is a Montreal-based vertical SaaS provider serving travel agencies and tour operators across North America and Australia. Operated as a brand and division of Pc Voyages 2000 Inc., a privately held Quebec corporation, the company has built and maintained its software platform for 30+ years and currently serves 1,000+ travel agencies and 6,000+ users. The platform is sold via direct sales, supported by demo-driven demand generation and educational content marketing aimed at travel agency owners, accountants, and IT managers.
The core TravelWorks platform is a cloud-based travel-agency management system delivered as modular SaaS. Its modules include a Back Office System (accounts receivable, accounts payable, General Ledger, invoicing, billing), Tour Management (product creation, seasonal pricing, real-time inventory, voucher generation), Tour Lite (entry-level tour operator tool), Tour Online (white-label booking website), CRM Tools (passenger profiles, email campaigns, automated tasks), and Dashboard & Reports. Underlying platform capabilities include pre-built integrations with all major GDS systems (Sabre, Amadeus, Galileo, Worldspan) and the SIREV booking engine, which automate invoice generation and eliminate manual re-entry. A companion white-label mobile application, Trip N' Touch, was co-developed with m-Trip and delivers traveler-facing itineraries, maps, and alerts synchronized in real time with the back office. The company maintains PCI DSS-aligned payment security posture and integrates with PayPal, Helcim, and FirstData for transaction processing.
TravelWorks generates revenue primarily through annual SaaS subscriptions priced quote by quote, with a distinctive pricing structure based on simultaneous users rather than per-seat licensing. Customer segments include traditional travel agencies and tour operators (primary), home-based/external travel agents, and corporate/reseller accounts. No public revenue, funding, or valuation disclosures are available; the company is not venture-backed, and no M&A activity has been publicly reported. Recent strategic activity has focused on Australia-based geographic expansion, launch of an Itinerary Builder and new training tools in 2026, and ongoing maintenance of the Trip N' Touch mobile ecosystem.
TravelWorks firmographics
Firmographics- Name
- TravelWorks
- Legal name
- Pc Voyages 2000 Inc.
- Website
- https://travelworkssolution.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TravelWorks is a Montreal-based vertical SaaS provider offering cloud-based travel agency management software — including back-office accounting, CRM, booking integration with major GDS systems, and tour operator modules — serving 1,000+ travel agencies and 6,000+ users across North America and Australia.
- Ownership category
- akta.pro rank
TravelWorks industry classification
Industry- Product category
- Travel Agency Management Software
- akta.pro primary industry
- Corporate Travel CRM, Case/Ticketing & Service Workflow Tools (THAKANAL)
- akta.pro secondary industries
- Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Itinerary Management & Trip Collaboration Apps (THALAMAE)
Keywords
Where TravelWorks is headquartered
LocationHeadquarters
- HQ city
- Montréal
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
TravelWorks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Software Subscription (SaaS): TravelWorks operates as a cloud-based SaaS platform providing travel agency management software on a subscription basis. The pricing model includes configuration options based on simultaneous users. The platform offers comprehensive functionality including back-office, CRM, booking integration, and reporting capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Core Software Platform |
| Subscription | Annual | User-Based Configuration |
| Subscription | Annual | Trip N' Touch Mobile Application |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
TravelWorks product offering
Product offeringCore offering
TravelWorks is a cloud-based SaaS platform that provides travel agencies and tour operators with back-office accounting, CRM, GDS and booking-engine integration, tour management, online tour booking, dynamic reporting, and a white-label traveler mobile application (Trip N' Touch). It is sold as a subscription configured by simultaneous users, with additional paid add-ons such as customizations and the mobile app, and is used by over 1,000 travel agencies and 6,000+ users across North America and Australia.
Product overview
TravelWorks is a comprehensive cloud-based travel technology platform built as a unified product with modular components, targeting travel agencies and tour operators in North America and beyond. The core TravelWorks platform combines back office accounting, CRM, booking, and marketing capabilities. Key modules include the Back Office System (covering accounts receivable/payable, General Ledger, invoicing), Tour Management and Tour Lite (for tour operator activities), CRM Tools, Dashboard & Reports, and Multiple Integration (connecting to GDS systems like Sabre/Amadeus/Galileo/Worldspan and booking engines like SIREV). The Trip N' Touch mobile app (iOS/Android) is a companion white-label traveler app developed with m-Trip, delivering itineraries, maps, and alerts, fully synchronized with the back office in real time. Tour Online enables online booking websites. The product supports over 1,000 travel agencies and 6,000+ users worldwide, with operations extending to Australia.
Differentiator
Problem solved
Functional benefit
Brands
- Trip N' Touch: White label mobile application for travel agencies that provides travelers with itinerary management, flight details, travel guides, offline maps, and trip journaling features.
Products and services
- TravelWorks Core Platform Cloud-based SaaS platform for travel agencies and tour operators combining back-office accounting, CRM, booking integration, tour management, online tour booking, and dynamic reporting, sold as a subscription configured by simultaneous users and trusted by 1,000+ travel agencies and 6,000+ users.
- Trip N' Touch Mobile Application
Quantifiable outcome
- Saves 6 accounting entries per invoice through automated travel-specific invoicing
- +3 more outcomes
Companies that use TravelWorks
Customer profileNamed customers14 records
Segments4 records
Ideal customer profiles3 records
TravelWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature10 records
TravelWorks partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- m-TripcoreTravelWorks developed its Trip N' Touch mobile application in collaboration with m-Trip. Trip N' Touch is a white label version of Trip Agent, an international award-winning mobile application. The collaboration required several months of intensive integration work to enable real-time passenger data transfer between the TravelWorks software and the mobile app.
- SabrecoreIntegration with Sabre GDS system enabling automated booking and invoice generation without manual intervention.
- AmadeuscoreIntegration with Amadeus GDS system enabling automated booking and invoice generation without manual intervention.
- GalileocoreIntegration with Galileo GDS system enabling automated booking and invoice generation without manual intervention.
- WorldspancoreIntegration with Worldspan GDS system enabling automated booking and invoice generation without manual intervention.
- SIREVcoreIntegration with SIREV booking engine for package tours in Canada, enabling pre-populated invoices and automated booking-to-invoice workflow.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
TravelWorks competitors and assessment
Company assessmentDirect peers
- Lemax: Lemax provides travel agency and tour operator management software covering bookings, invoicing, CRM, and back-office operations. Directly comparable to TravelWorks in serving retail travel agencies and tour operators with an integrated back-office stack.
- Travefy: Travefy is a B2B SaaS platform that provides itinerary, CRM, and trip-planning tools for travel advisors and agencies. Highly comparable to TravelWorks' CRM, Itinerary Builder, and Trip N' Touch mobile experiences targeting the same travel-agent user.
- Rezdy: Rezdy is a tour operator and activity booking/reservation platform with channel management and B2B distribution. Overlaps with TravelWorks' Tour Management module, voucher generation, and B2B reseller functionality for tour operators.
- Tourwriter: Tourwriter provides itinerary building, quotation, and operational software for tour operators and DMC travel businesses. Closely comparable to TravelWorks' Itinerary Builder and Tour Management modules for tour operator workflows.
- Dolphin Dynamics: Dolphin Dynamics offers back-office, mid-office, and CRM software for retail and home-based travel agents. Direct competitor to TravelWorks' Back Office System, CRM, and commission-tracking functionality for UK and European travel agencies.
- Bókun (by Tripadvisor): Bókun is an online booking and channel manager software for tours, attractions, and experiences. Comparable to TravelWorks' Tour Online online booking engine and operator-side inventory management capabilities.
- Checkfront (by Checkfront Inc.): Checkfront delivers booking management software for tour operators, activity providers, and travel businesses. Comparable to TravelWorks' Tour Management and Tour Online modules for operators managing inventory, pricing, and online booking.
Broad incumbents
- Traveltek: Traveltek provides technology, content, and booking platforms to travel retailers with GDS integrations and API-driven commerce. Comparable as a broader travel-tech incumbent offering GDS/booking infrastructure alongside retail travel agency tooling.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TravelWorks social profiles
Digital presenceTravelWorks compliance and trust
Trust signalCompliance1 record
TravelWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
TravelWorks leadership team
Management profileNumber of profiles
Profiles1 record
TravelWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TravelWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TravelWorks
What does TravelWorks do?
TravelWorks is a cloud-based SaaS platform that provides travel agencies and tour operators with back-office accounting, CRM, GDS and booking-engine integration, tour management, online tour booking, dynamic reporting, and a white-label traveler mobile application (Trip N' Touch). It is sold as a subscription configured by simultaneous users, with additional paid add-ons such as customizations and the mobile app, and is used by over 1,000 travel agencies and 6,000+ users across North America and Australia.
Is TravelWorks a public or private company?
TravelWorks is a private company. It is classified as corporate owned and is currently operating.
When was TravelWorks founded?
TravelWorks was founded in 1988. It employs 11 to 50 people.
Where is TravelWorks based?
TravelWorks is headquartered in Montréal, Canada, in the North America region.
How does TravelWorks make money?
One revenue line is on record: software Subscription (SaaS).
Who are TravelWorks's main competitors?
Direct peers on record are Lemax, Travefy, Rezdy, Tourwriter, Dolphin Dynamics, Bókun (by Tripadvisor) and Checkfront (by Checkfront Inc.). Traveltek is listed as a broad incumbent.
Does TravelWorks have an API?
No public API is recorded for TravelWorks.
What industry is TravelWorks in?
TravelWorks's product category is Travel Agency Management Software. Its primary akta.pro industry code is THAKANAL, Corporate Travel CRM, Case/Ticketing & Service Workflow Tools, with a secondary code of THALAGAD, Online Booking Tools (OBT) & Corporate Booking UX.