QNetworks
UK-based managed IT services provider founded in 2003, serving Midlands SMEs and mid-market firms via subscription-based IT support, cybersecurity, cloud backup, networking, and Microsoft 365 services.
- Company typePrivate
- Founded2003
- HeadquartersCoventry, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What QNetworks does
QNetworks (legal entity: Q Networks Ltd, company number 04897687) is a UK-managed IT services provider founded in 2003 by Austin Adey and Nick Campbell, headquartered in Coventry and operating across the Midlands region. The company delivers outsourced IT department-style services to SMEs and select mid-market clients through a tiered subscription portfolio: Essential Security (entry-level), Foundations (entry-level with free monthly hours and discounted rate), PC Care (per-PC support), Server Care (per-server support), and TOTAL Care (premium SLA, full-environment coverage including 50GB Acronis backup per PC, disaster recovery, and proactive monitoring). Layered on top are security add-ons (Sophos Intercept X and NG Firewall, DUO/Cisco MFA, Hornet Security email filtering), data protection (Acronis Cyber Cloud with 256-bit encrypted backup), networking (Draytek and Untangle routing, VoIP), Microsoft 365 deployment and migration, and SAP Business Objects-led Business Intelligence consulting.
The underlying technology stack is built on third-party best-of-breed integrations rather than proprietary IP: Splashtop provides cross-platform remote support (Windows, Mac, Android, iOS), Acronis delivers encrypted offsite backup, Sophos and Draytek anchor the security and network perimeter, and a cloud-based RMM platform handles proactive monitoring, patch management, and security patching. The company carries Cyber Essentials accreditation (IASME-CE-006410) and staffs Microsoft-accredited, ITIL-certified engineers authorised across deployed vendor stacks.
Revenue mechanics are anchored in monthly recurring subscriptions billed per device, per server, or per environment, supplemented by unit-priced cloud backup (£60/500GB/month) and professional services billed at standard or discounted hourly rates. The go-to-market is sales-led and direct: customers are acquired via the company website, phone enquiries (02476 889191), contact forms, and word-of-mouth referrals, with no third-party reseller or channel network. Service delivery combines remote support with onsite visits across a diversified book spanning Engineering, Trade Associations, Solicitors, Freight/Logistics, Manufacturing, and Construction. The business is entirely founder-owned, with no disclosed institutional investment, parent company, or subsidiary structure.
QNetworks firmographics
Firmographics- Name
- QNetworks
- Legal name
- Q Networks Ltd
- Website
- https://qnetworks.co.uk
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- UK-based managed IT services provider founded in 2003, serving Midlands SMEs and mid-market firms via subscription-based IT support, cybersecurity, cloud backup, networking, and Microsoft 365 services.
- Ownership category
- akta.pro rank
QNetworks industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)
- akta.pro secondary industries
- Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Service Assurance & SLA/QoS Management (HDAFAMAL)
Keywords
Where QNetworks is headquartered
LocationHeadquarters
- HQ city
- Coventry
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
QNetworks business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Support Services: Monthly recurring subscription plans (TOTAL Care, Server Care, PC Care, Foundations, Essential Security) providing unlimited remote/onsite support, proactive monitoring, patch management, and backup storage. These operate on a per-device or per-environment fixed monthly cost model.
- Cloud Backup Storage: Unit-based pricing at £60 per 500GB storage unit. Customers purchase as many units as needed, with the company building custom backup plans to suit requirements.
- Professional Services: Consultancy, project management, and expert advice for IT infrastructure projects including migrations, deployments, and new office setups. Charged at discounted hourly rates for Foundation plan customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | TOTAL Care - Premium SLA with comprehensive coverage for entire IT environment |
| Subscription | Monthly | Server Care - Supporting core network infrastructure |
| Subscription | Monthly | PC Care - End user support and maintenance |
| Subscription | Monthly | Foundations - Enhanced coverage with free monthly hours |
| Subscription | Monthly | Essential Security - Entry level low-cost support |
| Unit Pricing | Monthly | Acronis Cloud Backup Storage Units |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
QNetworks product offering
Product offeringCore offering
Q Networks operates as a managed IT service provider delivering remote and onsite IT support, cybersecurity, cloud backup, network and VoIP infrastructure, Microsoft 365 deployment, and business intelligence services to SMEs. Offerings are packaged as fixed monthly recurring care plans (TOTAL Care, Server Care, PC Care, Foundations, Essential Security) integrating proactive monitoring, patch management, SLA-backed support, antivirus, and backup storage. Additional professional services include consultancy, migrations, and project management for IT infrastructure projects.
Product overview
QNetworks is an IT managed service provider offering a unified portfolio of IT support, cybersecurity, and cloud services to businesses. The core offering includes structured support packages (TOTAL Care, Server Care, PC Care, Foundations, Essential Security) that provide remote and onsite IT assistance with SLA response guarantees. These support tiers integrate with add-on security modules including Sophos Intercept X antivirus, Hornet Security email filtering, DUO two-factor authentication, and Acronis cloud backup. Additional services encompass Microsoft 365 deployment and migration, network and VoIP infrastructure, Draytek router/firewall solutions, and business intelligence consulting. The company operates as a managed service provider delivering tailored IT solutions from single-PC environments to complex multi-site networks since 2003.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Support & Services Comprehensive IT support service acting as an external IT department for SMEs, providing unlimited remote and onsite support, proactive monitoring and patch management, SLA-backed response times, and tailored support from single PC environments to complex multi-server networks.
- Cyber Security Solutions
Quantifiable outcome
- Supporting businesses since 2003 with long-term customer relationships demonstrating sector resilience
- +1 more outcomes
Companies that use QNetworks
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles3 records
QNetworks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
QNetworks partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- DraytekcoreQ Networks are authorised Draytek dealers and partners. Draytek is described as a world leader in routing and firewall hardware. Together they provide network reliability and integrity solutions including robust router firewalls, internet fail-over solutions, and VPN remote access capabilities.
- SophoscoreQ Networks is an authorised Sophos dealer providing Sophos Intercept X for antivirus/anti-malware protection and Sophos NG Firewall solutions. Sophos Intercept X uses smart algorithms to monitor and predict malicious behaviour from unknown threats. Q Networks integrates Sophos security into their core support platform.
- AcroniscoreQ Networks is both a reseller and certified engineers for Acronis Cyber Cloud. They provide 256-bit encrypted offsite storage and recovery solutions. Services include comprehensive backup and disaster recovery for Windows, Linux, Mac, Android, and iOS devices. Founded in Singapore 2003, incorporated in Switzerland 2008.
- Hornet SecuritycoreQ Networks has partnered with Hornet Security to provide anti-spam and email filtering solutions claiming 99.99% effectiveness against SPAM and malicious email content. The partnership addresses email-based cyber threats including malicious attachments, web links, and phishing attacks.
- Duo Security (Cisco)coreQ Networks are authorised DUO partners. DUO provides multi-factor authentication (MFA) solutions that verify user identity before accessing data. Q Networks offers DUO as the foundation for zero-trust security, protecting data at every access attempt from any device, anywhere.
- MicrosoftcoreQ Networks has extensive knowledge, experience, and expertise within the Microsoft 365 portfolio. They assist businesses with Microsoft 365 deployment, migration from onsite mail servers to cloud, and implementation of Microsoft Teams and SharePoint for inter-organisational communication.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
QNetworks competitors and assessment
Company assessmentDirect peers
- Air IT: UK managed service provider offering IT support, cloud, cybersecurity and connectivity to SMEs across multiple regions. Highly comparable business model and customer profile to QNetworks, with a similar tiered subscription offering and vendor-led technology stack.
- Xperience Group: UK MSP delivering managed IT, cloud and security services to SMEs and mid-market businesses. Comparable subscription-based service model, Microsoft/Sophos vendor alignment and SME customer base.
- The One Point: UK managed services provider with strong regional presence offering IT support, telephony, cloud and connectivity to SMEs. Comparable product mix (IT support, VoIP, cloud backup) and regional UK GTM.
- Node4: UK provider of managed cloud, connectivity and IT services to mid-market and enterprise customers. Overlaps with QNetworks on managed IT, cloud backup and network services, though larger and more infrastructure-led.
- Babble: UK cloud, communications and managed services provider serving SMEs and mid-market. Comparable mix of managed IT, cloud backup, VoIP and security services delivered via subscription.
- Timico: UK managed IT, cloud and connectivity provider with a similar SME focus and comparable portfolio of managed IT, cybersecurity, cloud backup and VoIP services.
Broad incumbents
- Daisy Communications: Large UK provider of IT, cloud, connectivity and communications services across enterprise, mid-market and SME segments. Overlaps with QNetworks on managed IT, VoIP and cloud but operates at significantly larger scale as a broad incumbent.
- Claranet: Global managed services and cloud provider with UK operations delivering managed IT, cloud hosting and cybersecurity to mid-market and enterprise. Comparable managed-services DNA but broader geographic and segment reach.
- iomart: UK-listed cloud and managed services company providing cloud hosting, backup/DR and managed security. Overlaps with QNetworks on Acronis-class cloud backup and managed services but operates as a much larger infrastructure-led incumbent.
Others
- Splashtop: Remote access and support technology vendor that QNetworks uses as core infrastructure. Included as an enabling technology peer rather than a competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
QNetworks social profiles
Digital presenceQNetworks compliance and trust
Trust signalCompliance2 records
QNetworks financial estimates
Financial estimateRevenue estimate
Valuation estimate
QNetworks leadership team
Management profileNumber of profiles
Profiles2 records
QNetworks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
QNetworks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about QNetworks
What does QNetworks do?
Q Networks operates as a managed IT service provider delivering remote and onsite IT support, cybersecurity, cloud backup, network and VoIP infrastructure, Microsoft 365 deployment, and business intelligence services to SMEs. Offerings are packaged as fixed monthly recurring care plans (TOTAL Care, Server Care, PC Care, Foundations, Essential Security) integrating proactive monitoring, patch management, SLA-backed support, antivirus, and backup storage. Additional professional services include consultancy, migrations, and project management for IT infrastructure projects.
Is QNetworks a public or private company?
QNetworks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was QNetworks founded?
QNetworks was founded in 2003. It employs 11 to 50 people.
Where is QNetworks based?
QNetworks is headquartered in Coventry, United Kingdom, in the Europe region.
How does QNetworks make money?
Three revenue lines are on record. Managed IT Support Services are the primary driver. The others are cloud Backup Storage and professional Services.
Who are QNetworks's main competitors?
Direct peers on record are Air IT, Xperience Group, The One Point, Node4, Babble and Timico. Broad incumbents are Daisy Communications, Claranet and iomart. Splashtop is listed as an others.
Does QNetworks have an API?
No public API is recorded for QNetworks.
What industry is QNetworks in?
QNetworks's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAD, Network Management (LAN/WAN/Wi‑Fi) Services, with a secondary code of BPAEAEAI, Unified Communications & Collaboration Network Services (VoIP/QoS). Its NAICS code is 541513 and its SIC code is 7370.